The owners of Pro Golf Okemos and Pro Golf Lansing have retired after 35 years, we suggest for…read moreyour shopping needs either Pro Golf Southgate I. Detroit and they will deliver or Maple Hills in Grand Rapids. Play well and often and we hope you have many Birdies. Time for us to play golf.

Wonderful store with outstanding service. But just as important...the LOWEST prices of any golf…read morestore I've ever been to. They even beat the online merchants!!! I've bought several sets of irons from this store over the past and they beat Carl's by hundreds of dollars. They also custom fit me for my last set. I love this place!!!

These gentlemen get the job done. No frills. No sales or customer service. I went in looking for a…read moreregrip and reshaft so I'm not sure about the club selection of buying experience. That being said, i have only been in 10-15 minutes total. Moving on, there is almost complete silence in the store which is a bit strange but everything is good enough. A little sprucing up inside the store would go a long ways with drawing people in.

I am a young woman who is just beginning to learn how to play golf,…read moreand I was excited to receive a beginner set of Top Flite clubs purchased from Dick's Sporting Goods in Saginaw, MI on December 28th, 2024, and gifted to me on January 5th, 2025. I decided to use the clubs for the first time on March 26th, 2025. My driver cracked immediately on its very first use. I'm fairly certain that should not happen with a brand new club. The following day (March 27th), I brought the damaged driver back to the Saginaw store after speaking with multiple representatives from Dick's online support team, who assured me the issue should be covered under warranty. Unfortunately, my in store experience was incredibly disappointing. The first employee I spoke with laughed in my face, and the second was noticeably rude and dismissive. When I asked for the contact number for Top Flite for any future issues, I was told, "No, you need to come in." Whatever, I guess. I was told I would receive an update by Monday, March 31st. That call never came. I returned to the store in mid-April, which is extremely inconvenient given that it is a 30-minute drive each way and not somewhere I typically go. I was told they didn't see that any communication was sent to the company the first time, so they would once again "look into it" and follow up with me. Yet again, no one contacted me. On May 5th, I returned once more and explained I was on a time crunch, having made the trip to Saginaw specifically for this. I was assured I'd receive a call within 10-15 minutes. No one reached out until after the store had already closed for the day, when I was finally informed that the warranty claim had been denied due to "user error." I find this deeply frustrating and hard to accept, considering the driver cracked on the first use, while every other club in the set remains in perfect condition. I understand golf clubs aren't going to stay in perfect condition forever, but for a club to break after a single swing suggests poor quality and for the store/company to refuse to stand behind the product only adds to the disappointment. I finally returned to pick up the driver on May 18th, only to wait another 10 minutes while two employees focused entirely on upselling a male customer on a putter, an interaction that seemingly required the attention of both staff members. Despite multiple visits, and weeks of waiting for updates, not once did anyone acknowledge the poor communication or offer any form of apology. I do not take writing negative reviews lightly, and I genuinely wish my experience had been different. However, the repeated dismissiveness and lack of follow-through I encountered at every step made it clear that my concerns were not valued. I truly hate being that person who says "I'll never shop here again," but at this point, I won't. Whether or not golf is viewed as a "man's sport," every customer deserves to be treated with respect. This experience was not only disappointing, but also disheartening.

Stopped in to pick up a Fitbit one. Great store. Very clean. They always have great items for…read moresale. I must add this....my hubs is also on Yelp. He checked in, and it said "YOU ARE THE DUKE OF DICKS!". Priceless :p

Service was on point ....repaired 7iron with new shaft ...on time. Will be back to replace my old…read moreset

Was in need to getting my shafts replaced in my titleist Ap1. They were right on time and was done…read morein two days theses guys are very nice and knowledgeable 100% will be back

Received call from manager of Store, who is very nice and corrected the situation and now they have…read morea happy customer

I ordered 3 custom wedges from Carl's Golfland with clearly listed specs in the notes. I even…read moreordered them knowing they were on backorder, so I was already being patient. What I didn't expect was having to follow up just to let them know the clubs came wrong. Their fix? Send me two more wedges... still wrong. From there it turned into a complete mess. THREE different employees got involved, and somehow each handoff made things worse. One reorders, another takes over with zero context, clearly never read the emails or documentation I already sent, and just keeps things moving knowing the clubs were already wrong. No communication, no ownership--just a cycle of confusion. Then they tell me to measure the clubs myself. That's where it really went downhill. I'm paying for custom-built clubs, and now I'm doing their quality control? So I did. I confirmed specs with TaylorMade and even paid a shop to measure everything. Taylor made even said they ordered them wrong. Specs should be true online even if it's a custom standard stock spec. While they said they talked with them. Not a single club was correct. After all that, the manager's solution is basically: send them back. No urgency. No accountability. No real apology. They tell me on the phone they have good customer relationship with TaylorMade. So what was hard to get it right the second time around. Here's what their mistake cost me: * 2 months of credit card interest * Gas running around fixing quality control their problem * Paying out of pocket to verify specs * Hours of wasted time I ordered these ahead of an international trip so I could practice. Now I have no time left and nothing usable because they couldn't get a basic order right. Meanwhile, I placed a similar order through PGA Tour Superstore--they got it right the first time and shipped fast. That's how it's supposed to work. So I can't blame TaylorMade because seems like they are doing their job right. If they get the order right with pga superstore and shipped it to me from their manufacturing facility. Seems like they're not the problem. And just to top it off--I also ordered an iron set from Carl's a while back. At this point, I'll probably have to get those checked too, because based on this experience, I wouldn't be surprised if they messed that up as well. Bottom line: If you're ordering anything custom, avoid Carl's Golfland. Save yourself the time, money, and frustration. Not worth talking to people who can't even do their job ordering without cross referencing manufacture specs. Like McDonald's gets my order partially correct. Not completely wrong. But still have the time to take care of customer's complaint. So who knows when my refund will be issued with compensation. This company just another company willing to take peoples money. We all know golf profit margins around 20-40%. I would never walk in there store or facility. Or even buy online from them again.

It was a warm Saturday morning and my middle son Austan wanted to go Iron shopping. Hmmm I thought,…read moreCarl's Golfland at St. Joseph's is the place to get it done. This facility is has everything any golfer could want or need. The selection of clubs, clothing, balls, bags, and so much more will keep you busy for hours. What I like best is the range to test your equipment before you buy. I was lucky to work with Bradly Dolski. Bradly did a good job of making suggestions on clubs and supplying me with complimentary balls to try out my clubs on the range. The selection of clubs seemed endless but I found the set I liked and my son found his club choice as well. The prices are reasonable and you can get your some clubs adjusted to your swing style. Great service and amazing selection of everything golf will keep me coming back. Give Carls a chance and you'll be happy you did.

It was before Christmas but I remember how well they…read morehelped me choose a gift. Their setup had changed so I had to go online

Great grips, terrible customer service. Ordered 13 standard size grips and regrip kit. Received…read moreseven standard and Six oversize grips. Contacted customer service and got a reply stating replacement grips would be sent asap. Received nothing. Repeated emails sent, no reply from customer service. Called numerous times and they never pick up.

Put an order in for 12 REVL white midsize comfort grips on 4/20/26. Received my order 4/24/26 and…read moreinstead of getting what I ordered it was 1 putter grip. Had to wait til Monday to call. Said they would ship the right ones. A week later I still have no grips and no email of them being shipped. It's like they didn't even care when I talked to them on the phone. Almost $100 I spent and I have nothing.