Used them for repair work on my brand new car when I was hit by another vehicle, just a little rear…read morebumper damage. I found their workmanship and customer service to be excellent. I am always hesitant, as a woman, to bring a vehicle in for any kind of servicing or repair because I don't know anything about cars and don't want to be mislead and charged for something that doesn't need fixed. That was certainly not the case here. The repair was affordable and expedient. Great work!

Right rear quarter panel and busted taillight .estimated at $7781.79 and was told around 2 weeks…read more FINALLY 7 weeks later and a bill of $17943.79 Going over bill they put a new tonneau cover on for no reason .there was nothing wrong with the one that was on it , so I quess someone else needed one .We ask to get it back but it was already gone .I'm sure they padded that bill and I would never refer anyone to them.Oh and also was supposed to keep me updated which never happened

I am always satisfied with the automobile service at Crown Motors. Employees are welcoming and…read morefriendly, provide honest and realistic assessments, are helpful and thorough. Shot out to Aaron, Eric, Nick, the "tire guy" and all the dedicated staff.

My dad's Ford Fusion has a splash guard underneath and one of the screws fell out. I called up…read moreCrown and Aaron said to bring it on down. A half hour later the car was fixed and they didn't even charge me! Really nice people and great service.

One star is, is one too many. DISHONEST POOR COMMUNICATORS…read more My boyfriend took his diesel there. Told them he had replaced the fuel injectors within the past year, lift pump within the past two years and believes it's most likely the pressure pump but does not have the scanner required to do the other diagnostics that need to be done. My boyfriend called around after dropping his truck off around 9 am. I sat like a fly on the wall listening. My BF asked about his truck the person on the phone sounded annoyed when they told him "I'm with a customer can you hold?" He came back on the phone and proceeded to tell my BF that they aren't really sure what the problem is but they think possibly 3 of the injectors failed and would have to charge around ballpark of 400$ to take them all out to test them, but it could be the pressure pump they don't know for sure. Long story short he called up Jefferson State diesel (JSD) where he had purchased the injectors to begin with. The friendly staff member answered, "Good afternoon, (introduced himself) and asked how he could help. He referred to my BF formally calling him Mr (and used his last name)." He was so professional far stretch from J and H performance. He informed my BF his injectors were under warranty and would be glad to help. My BF then called back J and H performance and explain to him that he would go ahead and pick up his truck. He asked what the charge would be. J and H performance told my boyfriend that they worked on his truck for four hours total. There was no diagnosis which is the whole point of bringing it in. They told him what he already knew. Apparently on the receipt there was only a few items that show what they had done which was hook up some scanners and they told him they worked four hours on his truck and charged $375. NO WAY When my bf told him he was very unhappy with that price considering there was no diagnosis.. the guy told him, "well what do you want us to charge you?" Then proceeded to get rude and state, "just come get your truck and don't come back here." My BF told him "oh no I don't expect anything for free. I know you did some work, I'd like to pay you for but 375$ is ridiculous!" My BF paid the full bill needless to say he won't be returning and I would not recommend them, myself personally, to anybody just based on what I had witnessed with my own eyes and ears. Very unprofessional. Worst experience ever!

They fit me into their busy schedule and got me on the road to finish my journey from WA to…read moreSouthern CA. Thank you all for your help. I had to spend the day in the office and both Joel the owner and his very beautiful office assistant were very nice to me. The mechanic explained everything very well.

This guy and his shop are excellent- Rusty was even able to help with a musclecar engine.read more

Superior service that is for sure. Great job thanks guys. You're amazing. my car runs like it's…read morebrand new. I got my freedom wagon back thank you thank you thank you thank you

We had an outstanding experience purchasing our Subaru this week at Redding Subaru, and it was…read moreentirely because of Cheyne Birdsong. The purchaser was a senior, and Cheyne handled the entire process with remarkable patience, kindness, and professionalism. When he first greeted us, he smiled and said, "Let's go have fun." It immediately set a relaxed and positive tone for the entire experience. From the start, Cheyne was knowledgeable and refreshingly low-key. There was absolutely no pressure--just a genuine focus on helping us find the right vehicle and making sure everything was clearly understood. Cheyne took the time to answer every question, explain the features carefully, and move at a pace that felt comfortable. He was especially thoughtful and respectful in working with a senior customer, making sure everything was clear and never rushed. Buying a car can sometimes feel overwhelming, but he made the entire process smooth, respectful, and even enjoyable. Customer service like this is rare, and it made a real difference in our experience. Because of Cheyne Birdsong, we would absolutely return to Redding Subaru and would confidently recommend him to friends or family looking to purchase a Subaru. If you're in the market for a Subaru, ask for Cheyne Birdsong--you'll be glad you did.

NEVER TAKE YOUR CAR HERE!…read more My car broke down while I was on a road trip and was towed to this dealership. Unfortunately, I was given a diagnosis that turned out to be completely incorrect. Based on what I was told, I was led to believe that repairing my car would cost thousands of dollars and that it was essentially not worth fixing. Because of that information, I made the decision to purchase a brand-new car. Since I don't live in the area, it took some time to get my original car back from the dealership. Once I finally had the car looked at by another mechanic, I was shocked to find out that the actual issue was simply a broken radiator cap which cost me 20 to fix. After that was replaced, the car was back in working order. Had I been given an accurate diagnosis in the first place, I would not have made the decision to purchase another vehicle. This mistake ultimately cost me 20,000 dollars. Unfortunately, my experience didn't end there. The dealership also performed a recall repair on the vehicle, but I was not given the documentation proving that the recall had been completed. I now need that paperwork in order to register/sell the vehicle, and despite contacting the dealership and asking them to send it to me, they have refused to mail it. Because I don't live nearby, I'm now being forced to drive 6 hours back to the dealership simply to obtain paperwork that should have been provided to me in the first place. The combination of the incorrect diagnosis, the financial consequences, and the lack of assistance afterward has been incredibly frustrating. I strongly recommend getting a second opinion before trusting a diagnosis from this dealership, especially if you're being told your vehicle needs thousands of dollars in repairs.

Would highly recommend! Excellent work and friendly customer service on our 55 Chevy. We had an…read moreuncommon issue and not only did they take care of it but did a couple small adjustments they found. Special kudos to Chris and Aaron!

I had a check engine light come on my Nissan Xterra. I had the code checked P0430. This is a common…read morecode for catalytic converts. I called around and J & K Muffler had the best price, could get me in fast, and the customer service was amazing. They went above and beyond. I drove down for my appointment and the check engine light had gone off. I told the owner. He check the codes and nothing showed. He recommended that I keep driving. If I have any exhaust needs in the future I know where I am going for honest feedback and work!

This is definitely my new automotive shop . I have been what I called "Girled" so many times . It…read moreis so refreshing to have a real honest shop. They got me in and out in a timely manner . They were straight up with what had to be done . Found things that needed taken care of that I had no idea were because they looked over the whole car for me. making me safer . And their prices were very reasonable . Let's help this young company make it !

Experienced & honest. Recommended to me by a friend. My wife & I have brought both of our vehicles…read moreto this shop for service & repairs. Always done correctly. Peace of mind knowing things are done right. Been a long time since we have had this high of confidence in a quality car repair shop & the great folks working there. Well done!!

We were traveling from Orange County heading to Weed to spend a few days when the engine light of…read moremy suburban went on. The car was also making some clicking noises. We had the car towed on Sunday night and brought it to Perry's after my nephew researched their website. On Monday we were there at 8am and to our surprise there was a line of people already in the office. We figured we had no chance but the fact that they were super busy was a good sign. Amy took care of us and said they were super busy but would get someone to do a quick diagnosis. Jeremy, the Manager, stopped everything he was doing and provided us with a quick diagnosis and our options. The car had not been serviced in a while And it needed a new transmission. Expensive but the fact that Jeremy took immediate care of our needs and provided options plus we felt so comfortable with the way he handled it. The rest of the staff were very friendly and super helpful. It's a bummer that our car broke down but I am thankful for repair shops like Perry's who are honest and handle their business with integrity and care for the people that get stranded in the middle of no where while traveling on vacation. Keep up the good work! Yazmin Ranger

We need more than five stars! Knowledgeable, honest and kind. We have a car that is new to us…read morewith crazy problems and this shop is helping us work through them. So grateful. Honesty feels great in a mechanic!