We had a horrible experience with Floored. Most of the finishing work had to be rescheduled 3 or 4…read moretimes because their sub-contractors just didn't show up. Not sure why our original review was taken down by Yelp? We had our bathroom tile chipped by someone working for Floored. Also, the days they were here our bathroom was disgusting...other contractors did not leave our bathroom covered in urine, that was them. Probably the worst was the attitude of owner, Ty Storey, getting upset with me when his tile guy installed the wrong tile. In an agitated state he angrily stated it was not his fault the vendor sent the wrong tile, to which I agreed. However, it was his fault the wrong tile was installed --- the Floored staff should do better than rely on the client to accept the wrong tile. That's what he wanted me to do. That tile sat in their warehouse or store for over a week before it was installed...absolutely no one checked to see if it matched what was ordered. Our experience with Floored continued to be unpleasant because of the horrible relationship they have with their sub-contracted installers. The client is put in the middle having to reschedule after last minute cancellations and no-shows. Nightmare! A very expensive and tedious nightmare.

We had such a difficult time trying to get vinyl flooring installed in our new house because so…read moremany other companies continued to push the installation back. I called Ty and Mike at Floored in desperation before Labor Day Weekend to see if they could possibly start that weekend so we could move our things into our house by the end of the weekend. I was shocked when they said they could do it and they actually followed through unlike other companies. Miguel and his colleagues, who work for Ty, did most of the work and did an amazing job!

My second experience with Storey Construction involved a complete gutting & remodel of my…read moremid-century kitchen. Ty helped me through selecting everything from the cabinets to the tiles. Of course the project ran behind schedule, but after all was said and done, the project only came in less than 1% above budget. Word of warning, John, the dad, can be try to make you happy by telling you what he thinks you want to hear. Don't be shy about getting in his face and pinning him down about what will be done when and getting exact dates. Once again I waited about six months before posting anything on Yelp. I've been living with my beautiful, functional new kitchen and I smile every time I walk in there and flip the lights on. Thanks again guys!

Our experience with Storey Construction was absolutely HORRIBLE....a never-ending nightmare of…read moreincompetence. They constantly made mistakes that they then charged us to repair. They misrepresented their professionalism and abilities and then fraudulently charged us when we posted a truthful review on this website. The photos speak for themselves. We met with John and Ty many times at our home and at their flooring store regarding projects at our home. Ty the owner of Storey Construction offered to not send fraudulent charges he invoiced us months after we parted ways if we pulled down our review and signed a non-disclosure agreement. Seriously has to be one of the worst contractors in Austin. They talk down to the employees and bad mouth them on a daily basis. They yelled at us when expensive mistakes were made because "they didn't know what was going on." Since they are talking a 20% cut of your whole project they should know what's going on, but they don't and they blame the client's for being "difficult" when they can't open the new front door their guys installed. (Oh, and their guys installed it while gouging our new hardwood floor...repair was offered but we wanted nothing more to do with these amateurs.) Do yourself a favor and find another contractor; this one forces unhappy clients to sign NDAs and offers financial incentives to clients who will leave good reviews. This is not about money...I posted a 2-star review on June 1st, 2017, 3 weeks later we were fraudulently billed $1,100. When Ty was contacted via email about the bogus charges he would only speak over the phone and said the charges were generated 8 weeks after our final payment because of my Yelp review posted on June 1st. I have learned Yelp has no dedicated department to field intimidation threats from business owners. My husband was told by Ty the charges would "go away" if we pulled down the reviews and signed a non-disclosure agreement. The charges were for $1,100 we paid Ty's businesses close to $50,000 in total. We also have the final statement which shows they removed the $1,100 charge because it was bogus. Here's what happened, we ordered 5 new doors for install, 3 wood, 2 fiberglass. I wanted to order them pre-painted but was told by Ty and John unfinished was the way to go. They swore their guys were master painters and that the price would be cheaper as it would be a flat rate rather than hourly. We paid their flat rate in full before the doors even arrived. Then on the final bill they tried to charge us for 10 or 18 extra hours of work for the painting of the doors. That was never agreed to, there was never any change order sent and we proved the painting charges were included in the previous bill so the new charge was removed. Then we received a bill for the amount that they removed from our final bill in April on June 22nd. We sent Storey Construction a Certified Letter concerning our dispute with the bill. We also filed a complaint with the Austin Better Business Bureau to which they never responded but is on file for the next 3 years. There we have evidence to our claim. Instead of responding to our request to proof these charges were legitimate Ty sent the bill to collections in early July. Our only request in our BBB complaint was for the fraudulent charges to be vacated and for a written apology for our atrocious treatment. The mistakes to our home were ongoing to the point we mutually made a decision to part ways because their sub-contractors were too incompetent to complete the job without further damage. If you like being berated for requesting that the job is done right then this is the contractor for you. When John told his guys to skip the step of installing a door frame before installing the base boards; I waited for John to leave and instructed them not to install the base boards and I texted John a little later that I requested they not install the base boards yet. John drove back to my home to yell at me for being "difficult" before recognizing I was right. John was also the person who happily accepted two new fiberglass doors with the wrong in-swing. I was the one to catch that they both had wrong in-swings. I can't even list all of the mistakes we had to deal with but the worst is being told they'll "fix it." Your told you won't be charged more, but you will...they don't distinguish between the hours they work messing up something and the hours they work messing it up again. You'll end up paying at least 3 times when you have to hirer a real professional like we did to fix what their team did the first 2 trys. I have no doubt some customers had much experiences than we did, but I believe that far too many other Storey Construction customers have been silenced by NDAs that were signed to take care of bogus charges. That is how Ty Storey claimed to us "they take care of bad reviews."

Met Gary and Cindy when they were refinishing a neighbors hardwood floors earlier this year. Just…read morestuck my head in the front door and asked if they had a card as we were getting ready to do some renovations to our own home. They finished up yesterday, did the work in one day, and did an amazing job! Great price, communicated throughout the process, and were able to repair some damaged spots from the renovations we had already done. Highly recommend!!

I refinished a 1926 home. These guys did an amazing job refinishing the existing floors and then…read moreinstalled new hard woods in the kitchen area that matched up very well. I enjoyed meeting them, very pleasant people. Great price, beautiful work. I will definitely call them on my next reno.

Called Mark to discuss my studio build and he sounded excited to help me out. We made plans for him…read moreto come by the very next day which I thought was prompt service and got me excited to meet. The day of the meeting he called an hour before as planned but said he was stuck at a build site out of town and would have to reschedule for the following day. I said that would be fine but what was NOT fine was a no call, no show. I called and left a message and have not heard from him since. Lame. I'm sure I can find someone else who wants my $55k budget. See ya.

Mark is a great guy and helped us pull together an estimate for a repairs amendment for a new home…read morepurchase within hours! He's totally going to be the general contractor doing the work on our new home and I'm glad for it! His professionalism and friendly attitude make him a joy to work with.

I recommend 100% OnCall Home Service, their customer service is amazing and quality of work as…read morewell. They have done remodeling, painting and handyman jobs for me!

Professional sales was good but not supported by work, Made many promises not fulfilled. Shower…read morework had to be redone.

Let me start by saying that I'm a very picky consumer. I want things done right, and I want a deal…read moreon top of it. So what I'm about to say should carry a lot of weight. Working with Gomez Floors has been one of the best experiences I've had as a consumer. Ever. I would hands-down recommend Gomez Flooring to anyone and everyone with flooring needs. From the moment I stepped into their showroom on Burnet Rd, I was treated respectfully and with honesty. I spoke directly with the owner, Mr. Gomez, and his son, Javier. Both were professional and knowledgable. I knew what I wanted to pay, and they did not try to upsell me something more expensive, but worked with me on my budget and answered all my questions. I picked out some samples to take home so my wife and I could match the color and texture we wanted. Very nice process. Their prices were great too. I was quoted the installation upfront. Every other Flooring place I spoke to (three others) auto-included bags of cement in their pricing to level the floors, as if it was a requirement. Mr. Gomez told me from the start that it was a possibility, but they only charged per bag that was needed (spoiler, I didn't need any bags of cement to level my floors). Their prices were the best I found. As for the installation, they did an amazing job! 1000 sq ft of hardwood installed (glue down) in one day, including tearing out the carpet! Please realize though, this probably depends on a number of factors; whether the crews are available, the layout of the house, etc. I also moved as much furniture and knick knacks out of the way as possible, so the guys only had to move the heavier furniture before starting. Carlos and his crew (Urdial and Fito) started the install, and another 3 guys showed up later in the day. These guys are true professionals. Honest, respectful, and hard working! The floors are gorgeous. As a side note, the installation causes a ton of dust. Even though the guys wiped the furniture and cleaned the floors with mineral spirits before they left, be prepared to wipe down your whole house again afterwards. If I had known this, I would have covered my clothes in the master closet with plastic bags. Oh well, live and learn. I cannot recommend Gomez Floors enough. I'm completely thrilled with the whole experience; this is one of the few times I don't feel taken advantage of, but am happy to pay for the work performed. *This is a real review of services rendered, I'm not affiliated with Gomez Floors in any way.

Working with Gomez Floors was a great experience. They quickly scheduled us for installation and…read moreJose, who manages communication, is fast responder via email - unheard of with contractors! They also wore masks the entire time, and I'm so grateful I didn't have to ask! I appreciated that they helped us stay in budget and even though our floors were discontinued, found a very similar color of engineered hardwood. We did a portion of our house first, and we received so many compliments and thought it was done well - a month later we reached out to have them complete the rest of the house. They were able to do both our projects in a single day, which included tearing out the carpet. Ultimately, they installed hardwood in all our closets, bedrooms, upstairs hallway and even our staircase. Quality work and fair pricing. I cannot recommend Gomez Floors enough.

I've hired custom countertop contractors for 3 home projects over the past 10 years with reasonably…read moregood results. I recently purchased another home to reno and flip and contacted Cohesive Stoneworks on a friend's recommendation. I was contacted by Christina within 10 minutes of sending an inquiry on their website. She was extremely helpful, upbeat and professional and asked every pertinent question about my project and made great recommendations on how to achieve the desired design aesthetic while staying within my budget. That was just a short month ago and my project has already been completed with results well beyond my expectations. Christina, thank you so much for all your help, design tips and advice. You made the process so simple and enjoyable and your installers were just amazing as well. Thanks to your discerning eye for cohesive color, the kitchen, master bath and bbq area turned out so much better than it would have otherwise. You and your team are now officially my "go-to" countertop folks and I will definitely have more work for you soon. THANK YOU!!!

KC Paint and design is our go to for all things design and painting related. We have done a lot of…read morework with them and each time their designs and professionalism stand above the rest. Comparatively their prices are also very competitive for the quality and services they offer. We will continue to use them for our design projects again and again!

Great company. Fast, Responsive and competitive pricing…read more Great customer service continues even after the project is done. Does work in Austin, San Antonio and Dallas metro areas.