I am grateful for a place like this in Rochester. A huge thank you to all their hardworking,…read moreselfless staff. I have been here twice unfortunately since they opened but my animals would have possibly suffered if they weren't here or I would have had to gone out of town to other high volume and stressed places. My emergencies happened on the weekends when my normal vets were closed. I ran into a couple admin issues each time I was here but in the end I am thankful. I also got to witness numerous other pets and families help while I was in the waiting room. It was heartbreaking yet heartwarming at the same time. The waiting room is also very cozy with very comfortable chairs. Thank you so much for being there for us in uncertain times.

Brought our 17 year old cat to be put down. Everyone we encountered was very caring and supportive…read more I am so grateful to have this vet hospital available in Rochester.

Took the dog in for her senior checkup and everyone there was friendly and thorough. They listened…read moreto my concerns and gave great suggestions about keeping my dog on track for longer, healthy life. We have gone through several vets in this office and Dr. Stiner is great!!!

Great Vet care! Fantastic staff. First time visit with Dr Stiner, Cory, Anne LVT & Karen. Felt…read morevery welcomed & got excellent care. Good tips. And our 2 cats were totally comfortable! Highly recommend.

I called with a concern and they were able to get my dog in the next day. Dr. Holly was amazing!…read more She really listened and really cared about our fur baby! We were able to get what we needed to help our Casey. I have to say that the front desk staff great, also. Very friendly.

This hospital is the best. They took such good care of my rabbit, Peanut, and the techs, reception…read morestaff and Dr Sifkarovski were so sweet to us even when I was crying emotional wreck! He did pass away at home, and I received a beautiful card in the mail from them unexpectedly. I definitely recommend this place for your pets and will utilize them in the future.

I'm deeply grateful to Rochester Emergency Veterinary Services, especially Amber, and Pets at Peace…read morefor their empathetic care, which helped make the loss of my German Shepherd Jaeger slightly more manageable. Their compassion is a testament to the impact kindness can have during difficult times, and I wholeheartedly recommend Pets at Peace to anyone facing end-of-life decisions for their beloved pets.

I was able to call day of and they were able to give me an appointment just a couple hrs later. I…read morereally appreciated that they didn't try to upsell me or push anything on me. I had reviewed options on their website so I asked for what I thought was best and they trusted that I knew me best. They have a little area to sit with your pet. They attach a little metal ID tag that stays with your pet, I asked if I could be present when they attached it and they were very accommodating. Overall very respectful staff, I do wish the environment was a little cleaner and maybe brighter? I know we're grieving but it felt dark and dingy and kind of dirty. They have a little soft bed area where you could lay your pet and say final goodbyes but there was fur on the blanket and just gave vibes that many animals had been laid there. I would have really appreciated it if it felt cleaner. Like can we change out the towel with each person? I can't imagine that's asking too much? They did have the best prices that I found when looking online if you want to receive the ashes back. Lollipop had the best price if you were leaning towards a group cremation and not receiving ashes back. Their price includes an ink paw print and they put the ashes in a little wooden box. I would definitely consider them again if I was in need of this service in the future.

Moving to a new state is always stressful, and one of our biggest worries was finding a vet we…read morecould trust in our new neighborhood. Being new to New York and the Webster area, we took a chance on Webster Clinic, and we are so incredibly glad we did! ​We brought in our 4-legged babies, Romi and Titus, and the entire team blew us away. They didn't just treat them like patients; they treated them like family. The staff was warm, welcoming, and incredibly thorough with their examinations. They took the time to answer all our questions and made sure our babies felt safe and loved. ​If you are looking for a vet who genuinely cares and pays attention to every detail, look no further. Romi and Titus are in great hands here!

The owner, Dr. P I believe, is one of the rudest, most impatient, nasty people in a vet clinic we…read morehave ever encountered, ANYWHERE! This man loves to talk down to everyone, and his temperament is miserable! What a horrid vet and experience! I would never recommend this vet! Anyone would be better!

I've had the misfortune of saying goodbye to two other dogs prior to using Pet Passages. They made…read morethis difficult experience so comforting. I can see the care they put into taking care of my dog's cremation. I've included a picture of the beautiful urn they gave us for my dog, Canela. They also gave us a paw print and a nose print as well as seeds in the shape of a heart that we can plant later in Canela's memory. I'm honestly blown away

Thank you so much for the beautiful job memorializing my dog Coby. I love the print of his paw and…read morehis nose along with the card and sweet poem. He came back to me beautifully wrapped with his name engraved on the quality box. It was worth every penny to have him cremated in such a dignified way. I totally recommend Pet Passages when it is time for your fur baby to cross the rainbow bridge.

Dr Ashton ability to connect with your pet She listens and takes an appropriate treatment planread more

Wonderfully caring and compassionate. I've been with Dr. Ashton for years and she's never let us…read moredown.

We have been taking our dog with numerous skin issues to Christine for years. Easy to make…read moreappointment and simple location (Just past Salvatore's). She does a wonderful job along with being very gentle, dependable and reasonably priced. We trust her with our fur baby - and that's a big deal. Highly recommended!