Fantastic service, this line of work is difficult, yet this Animal Clinic makes it look easy. I…read moreappreciate what they did for my cat "Toothy" and then later for "Roosevelt". Kind and professional. I was unemployed but I could still care for my pets b/c they made it affordable for me.

Excellent care for our cats - one middle-aged and one very young. Staff was very professional and…read moregentle. Social Security recipients included in city of Rochester groups eligible for subsidy.

They should have Saturday hours for the people who work Monday through Friday…read more Hasten to make an appointment, so I can't say whether they are good or not No night hours No weekend hours Only open from 8 till 5 pm mon-friday Limits the consumer.

My parents always went to Northgate animal hospital even before Dr. Hughes. We have been going also…read morefor several years now and our dogs and cats have gotten the best care. This week we had to say goodbye to our almost 16 year old Scottie, Sophie. It was a heartbreaking decision for our family, she was a sweet pup. Everyone at Northgate was kind and understanding. Today we received the most beautiful sympathy card in the mail from Dr. Hughes and his staff. It made me smile. Thank you for all that you do to care for the 4 legged friends that we love so much.

I am grateful for a place like this in Rochester. A huge thank you to all their hardworking,…read moreselfless staff. I have been here twice unfortunately since they opened but my animals would have possibly suffered if they weren't here or I would have had to gone out of town to other high volume and stressed places. My emergencies happened on the weekends when my normal vets were closed. I ran into a couple admin issues each time I was here but in the end I am thankful. I also got to witness numerous other pets and families help while I was in the waiting room. It was heartbreaking yet heartwarming at the same time. The waiting room is also very cozy with very comfortable chairs. Thank you so much for being there for us in uncertain times.

Brought our 17 year old cat to be put down. Everyone we encountered was very caring and supportive…read more I am so grateful to have this vet hospital available in Rochester.

I had trouble finding a vet, as most people were full or not accepting of reactive animals. My girl…read moreis Animal Reactive, & Gates Vet Hospital took wonderful care & consideration of her! The staff is welcoming & very caring, would definitely recommend.

Writing this to help other families that may have to humanely and unexpectedly help their beloved…read morepet cross the rainbow bridge. We're from out of town and on one of the worst days of our lives, the caring staff at Animal Intermediate Care made our day so much better. Thank you to the front office staff member who answered our call, remembered our dog's name and so mercifully provided us a private room immediately. This woman is an angel on Earth and did all she could to put our minds at ease. The staff who provided our girl's final care were all equally sensitive to our situation and thoughtful. They gave us comfort that we desperately needed and we are forever grateful. God bless you all.

Very kind and patient, will help you work with the budget you have, won't leave you feeling…read morestranded or guilty if you're not financially stable. Very quick service too, in and out with a medical emergency in under two hours.

We have been taking our dog with numerous skin issues to Christine for years. Easy to make…read moreappointment and simple location (Just past Salvatore's). She does a wonderful job along with being very gentle, dependable and reasonably priced. We trust her with our fur baby - and that's a big deal. Highly recommended!

Dr Ashton ability to connect with your pet She listens and takes an appropriate treatment planread more

Wonderfully caring and compassionate. I've been with Dr. Ashton for years and she's never let us…read moredown.

Great place to adopt your next family member. Its very small, not fancy and run by volunteers, only…read moreopen on Sundays but you can leave a message during the week or send an email an your call will be returned. I see there have been some negative reviews- know that they are operating with volunteers and are very low-budget. With that said, the volunteers I worked with were very nice and doing their "job." They want to know that you will will provide a loving and safe home before adopting. You will be "screened" and need to wait a few days before taking your new kitty home. There is also an adoption fee, they need to cover costs. The sweet cat we adopted was in a foster home and clearly very well-cared for. She was socialized with other pets and the owner gave her lots of attention. We are so happy with our new kitty, Phoebe Katz, THANK YOU!

I honestly don't know why anyone would give this place a good review. After no one responded to my…read moreon line application I went in person. They had me fill out a written application. Then I got to see the cats. The cat I was interested in was listed as gentle and loving. The gentleman who came to get her out of her cage had to call another staff to help him because he said she was "difficult". They let you interact with the cat you choose in a small room in the back. The room was crowded with random furniture and generally unpleasant. I understand that cats can be really nervous with strangers but there was no way to tell what her temperament might be in these surroundings. They offered to have the foster call me to talk more about her. Again, no call, no response. I'm guessing some of the people in there were probably volunteers but they didn't seem to know much about the cats in there (or much about cats in general). All in all it was a really disappointing experience. I ended up adopting from another agency.