Excellent service! The quality of work performed was exceptional and the communication was great! I…read morebrought my truck here for inspection and service and haven't had an issue with it since! I'll definitely be visiting this location again!

Bobs auto repair is quite possibly the worst auto repair service in Tallahassee. They have had my…read morevehicle since November of 2023. I'm almost positive they are a chop shop and have been taking parts off of my new engine. The level of incompetence is unbelievable. When I call for updates they "accidentally" disconnect the call, or put me on hold and forget to comeback to the phone. I was told it would be 19 hours of labor to have my car finished. At the time of typing this review they still have not completed my car. I was told they would call me today with an update. They never called. These are horrible people. They are thieves. They are scammers. Not sure how they are still open. Avoid at all costs if you value your time money and sanity. Disgustingly slow and stupid people. Will be reporting this scam shop to the BBB. EDIT: they got one start only because yelp would not let me give them zero stars.

Amazing service and pricing. Jeff and his wife were great. The customer service and finished…read moreproduct were exactly what I envisioned.

I took my car here while I was in the process of getting estimates from three different places…read more This is a small family owned business. I did not get a recording when I called asking me to press a number, I was not told I had to have an appointment to come get an estimate or that I needed to pay a deposit, and I was treated kindly. The price was lower than one of the other local places I called, so I decided to bring my car here. I paid for the parts in advance upon their suggestion for a faster repair, but it was not required. It did cut down on the waiting period. After providing an estimate on the repair, Jeff noticed a piece of plastic loose on the front bumper. He didn't know if I would be returning to get the repair or not, but he secured it temporarily for me without me asking. When I dropped it off for the repair, it was finished in less than a day. I was having the front bumper replaced and painted. When I went to pick it up, I was astonished and really touched. He had not only done an amazing job on the repair (not one noticeable piece out of place), but he had washed the car and polished my headlights. I was so full of gratitude. As long as they are in business, I will not go anywhere else. They made my 11 year car look new! The shop is very small, and when you pull up to the front (it's a little hard to find because it is not well marked and is off of a side street) it doesn't seem like a body shop. There is a little office door. You can just pull up on the sidewalk or on the street and walk right up, and you will be greeted. They don't seem to have much of a waiting area. You can walk to railroad square from there to kill time, but you would be better off having someone help you drop the car off. Please support this local business!

They are the only mechanics I've been to in my life that take your issue personally and will talk…read morewith you to really have you understand what's wrong and what they're doing to fix it, and the alternative routes they can take to do so. They are quick; I had my car back and running 24 hours after I made the call to set the appointment. Great customer service and affordable, definitely recommend.

This happened to be the closest repair shop to me when my car started having trouble, and I am so…read moreglad it was! The guys at pioneer brake and auto were fast and effective! They also charged me a fair rate (I've been ripped off before and now I always google the cost of parts to make sure that doesn't happen again). If I ever have car trouble again I will be bringing my car here, and I suggest you do the same.

After a deer so rudely ran out in front of me, my insurance company recommended another local body…read moreshop who said it would be at least 1 month before they could even start the estimate on my vehicle! I called my insurance company back and asked for a listed of approved shops in my area. I called Lisa's first based on their reputation. They got me in for the estimate 2 days later and began the work the following Monday. My car was back to looking like nothing ever happened in less than 3 weeks and I am beyond pleased with the results! The two ladies I dealt with in the office were polite and professional all the way through the process and my vehicle honestly looks showroom new! Thank you for a job well done!

Ok so where do I begin. Brought my car in 10/2024 to address a defective pearl paint job by…read moreHyundai. Spoke with Lisa that day regarding an estimate and each area of the car I wanted addressed. I specifically asked her to repaint the rear passenger door and the ENTIRE top rail panel. I had applied primer to the door and approximately 6-8" on the top rail to prevent rust until I could get a professional to do the job correctly. Was quoted around $2700. Car was done in 3/4 days and looked good except some "overspray that looked like bubbling" that they needed to take a clay bar to to remove. Great job I thought. It's now 7/2026 and there is bubbling happening on the top rail and toward the rear. One of the bubbles popped exposing the primer. Made an appointment for Lisa to see it. After taking a look at it it was explained to me that they did NOT address the entire top rail as initially discussed and they only "spot" painted the area that I had primed then painted over the existing paint surrounding that area. The door looks great but I assume they stripped that down and redid the entire thing. So I paid $2700 for one door and one spot on the top rail (and some window molding and clips). She then gave me a quote of $1598.74 to paint the entire top rail hahaha. She then said but I'll do it for $1000! So tell me....why would you do that for me? A $500 discount...why? And why would I ever go back to have this done the right way when it was supposed to be done the right way the first time. I'm not speaking for everyone here, everyone's experience is different it seems with this shop but my experience wasn't the one I initially thought it was which was good. All I wanted was to give them the chance to do the right thing and that didn't happen for me. Folks before you agree to anything here make sure you're specifically addressing your needs and that they know and have it in writing that you can understand. For $2700 this should have been corrected and being told be Lisa "well this pearl paint will give you more issues down the road" isn't what anyone should hear. I paid money for that NOT to happen again instead I'm back to basically the same paint job Hyundai gave me. I can't wait for this shops response to this review "we guarantee are work, sorry you had a bad experience hopefully you were able to get it fixed elsewhere, something along those lines. I have pictures of the proof before and after. I have another body shop that confirmed this wasn't the correct process. Paint over existing bad Hyundai paint job. This is why I specifically asked them to repaint the entire top rail. Im sure they do fantastic work, everyone refers them but geez $2700 later and they want another $1500 to do it again the right way. Just cross your T's and dot your I's with this shop before signing anything. Make it perfectly clear they understand what job should be done. 2 stars because the door still looks great. Better Business Bureau next.

We have taken our vehicles to Bass for the past 15 years. The service is excellent, honest,…read moredependable, and reasonably priced. They won't try to convince you into paying for things you don't want or need, always letting you know exactly what you're paying for. I highly recommend them for all your vehicle repair needs.

Excellent service, kept us updated on repairs, always with a smile and kindness! Highly recommend!…read moreWe will be using them again!

Great service , best value and finished in a day. Highly recommend Matt has done everything from…read moreoil changes to suspension alignment to everyday maintenance.

I go here for all of my repairs and I will continue to do so. They are always reasonable with their…read moreprices and they fix problems quick!

Excellent customer service! They kept me informed on the status of the repair. The repair was done…read morein a timely manner and the work done was beautiful. Great value for your money. I definitely recommend them for body repairs.

I've had my Jeep repaired here twice. Scott, Amanda, and Kim was amazing at making sure everything…read morewas completed timely and correctly. I always got it back cleaned and ready to go. So far, no problems and I highly recommend them to anyone looking for auto body repairs!

Fast, friendly, and honest…read more I had a pretty good idea what I needed done with my car and brought it to these guys at 10am on a Friday. They called me with an estimate at 1pm - nothing trumped up, just what I expected - and had the car ready to pick up by 5pm the same day. I'd definitely take my car back to them for work in Tallahassee. Bit out of the way (they're near the Fairgrounds) but well worth the drive.

Had to go to the (Tallahassee Ram) dealer for a repair, and they did additional inspection and told…read moreme I needed new tie rod ends in the worst way. The van is a 2015, so I believed them. I elected not to have them do the additional work, but instead took the van to Johnson's, telling Johnson's I definitely needed new tie rod ends. They called me the next day to let me know I did not, in any estimation they could figure, need new tie rod ends. They charged my AC system for $70, and sent me on my way. They have a longstanding reputation for honesty, well-earned.