While on vacation my spouse was having severe back/shoulder and arm pain. He visited a chiropractor…read morewho recommended we see our primary and get a steroid injection when we get home, I decided to look for an urgent care in the area to see if they'd do this type of service so we didn't have to wait 5+ days and could finish out our vacation. I called Stat one as it had the best reviews in the area, I was told they could do the steroid shot and had their PA text me to arrange a time to meet at the office. Katie was great, we arranged to meet after both of us had finished lunch, she got my spouse in right away we discussed his symptoms and she gave him a steroid and anti inflammatory shot as well as sending in a steroid pack and muscle relaxers for him. This is better care than we get at our local urgent care in our town- we were highly impressed with the care here and recommend it to anyone who needs care while out of town we come down to Indian Rocks yearly as well as our entire family and if we ever needed care again we would totally be returning to this location! 1000/10!

Not good , had misdiagnosis that sent me to emergency room and a bill of $5,000. Really…read moredisappointing

Came in with a lacerated ear and was greeted so kindly by Ebimi. She addressed all of my questions…read moreand concerns regarding payment and insurance coverage and showed genuine compassion for my situation. Her smile, professionalism and personable nature immediately put me at ease. Daniel was my provider and he exceeded my expectations in every way. He explained each step before performing it, demonstrated exceptional bedside manners and clearly has a passion for both healthcare and patient care. He took his time with my treatment, never made me feel rushed and ensured I was comfortable and informed throughout the entire process. Although the circumstances that brought me to urgent care were less than ideal the kindness, compassion and positive attitudes of both Ebimi and Daniel made the entire experience so much better! What could have been a stressful and overwhelming visit turned into one where I felt genuinely cared for, supported and reassured. I walked in anxious and left smiling, relieved and incredibly grateful for the care I received. The level of care, compassion and professionalism I experienced was outstanding. 10/10 experience I highly recommend this team!

If you have too much time & money to know what to do with, you might consider TGH Urgent Care an…read moreoption when needed. First, they didn't take my kid's insurance. Then, after a super long wait the NP (because why would you see an MD?) said they weren't sure what was wrong and to go to the ER. Hundreds of dollars & 2+ hours wasted. 0/10

I've been here twice this year and found the service and staff to be excellent. Tip # 1: Get…read morethere as close to the opening hour as possible, the wait time can build up quickly. Tip # 2: This facility does NOT have x-ray equipment. If you think you might need an x-ray, go to the facility on S. Belcher Rd. in Clearwater instead. They will send you there from Largo to get an x-ray anyway, so save a trip to a 2nd facility on the same day.

Today I was seen by Steven Yeager, ARNP, and I felt compelled to share my concerns regarding the…read moreinteraction. I am currently 19 weeks pregnant and was not feeling well. I was advised by my OB/GYN to seek care at the ER or Urgent Care. During my visit, Dr. Yeager asked whether I was having a boy or a girl. I explained that I did not yet know and would be finding out this weekend. He then stated that with "all these moms taking medications," by the year 2035 all boys will be on the spectrum. I found this remark to be inappropriate, insensitive, and unprofessional. It was unrelated to my medical care and made me feel uncomfortable during an already vulnerable time. Additionally, the comment made me feel as though I was wrong for seeking care, despite following my OB/GYN's instructions to go to the ER or Urgent Care. No patient should feel judged for seeking medical attention when advised to do so. I also did not feel that my symptoms or concerns were taken seriously. Compassionate bedside manner and respectful communication are especially important during pregnancy, and I did not feel that standard was met during this visit. I have always trusted BayCare Health System for my healthcare needs and have consistently had positive experiences. Unfortunately, this interaction did not reflect the level of professionalism and patient-centered care I have come to expect. I respectfully request that this matter be reviewed to ensure that future patients receive respectful and appropriate care. Victoria P

Have had this upper respiratory thing for almost a week and couldn't get into my primary u til…read moreFriday. I called and was able to be seen right away. I was triaged by Malcolm who was wonderful and was seen by their amazing PA Jennifer Moore. She was very thorough and listened to what I had to say. Thanks again for the great experience.

Find another Urgent Care! Took my daughter here with a high…read morefever and croup symptoms. They did nothing to help her -- no treatment, no steroids, not even fever relief -- and sent us to the ER, where we were told it wasn't an emergency. We were still charged $235 for absolutely nothing. Extremely disappointed and would not recommend. Advertises as Pediatric friendly, are not equipped to treat children

I have visited Bayside a few times in the past couple years. I am always impressed with the…read moreprofessional staff. They have assisted me with blood pressure, with sinus infections and overall wellness. I highly recommend this Urgent Care Facility. Thank you to the entire Staff from the front desk to the medical assistants to the Nurse practitioners and physicians!

Extremely Disappointed With Billing Negligence and Lack of Accountability…read more I visited Bayside Urgent Care and clearly informed the receptionist--three times--before receiving any services that I needed to make sure my insurance would cover everything. I was assured and proceeded based on that understanding. The doctor recommended a lab test "just in case," and I followed his medical advice. At no point did anyone warn me that the lab they would send my sample to was out-of-network. A few weeks later, I received a huge bill from an outside lab that does NOT accept my insurance. I called Bayside Urgent Care immediately to understand why my labs were sent to an unauthorized office when I had explicitly stated multiple times to verify insurance coverage. The receptionist was dismissive, unhelpful, and simply told me: "You received the bill, so it's your responsibility. Talk to the lab." No concern, no accountability, no explanation. To make things worse, when my insurance agent contacted Bayside Urgent Care today, the office suddenly changed their story, claiming they had sent my labs to a different facility that does accept my insurance. Meanwhile, I continue to receive large bills from the out-of-network lab, and Bayside Urgent Care refuses to assist or correct the issue. This has been stressful, misleading, and completely avoidable had the staff simply honored my repeated requests to verify insurance coverage. Their inconsistent statements and lack of responsibility are unacceptable. I do not recommend this urgent care to anyone who values transparency, proper billing practices, or respectful customer service.

I feel so well CARED for! this is my first time here and i was nervous.. from beginning to end of…read moremy visit, i feel that the genuine caring, kindness and professionalism is off the charts! this is my go-to when i don't feel well.. Danielle, Kendall, Christine and Kamisha are so amazing, knowledgeable and did I say caring.. THANK YOU! bless you guys! Im on the road to well! kate

Came into office Guided by secretary at front desk to scan…read morebar code to fill out info on my phone screen Info instantly transferred to their records Called back, no wait Jessica checked VS, very friendly Had swab for strep throat Results in 10 min Seen by Christine, ARNP. Professional, caring, friendly Rx called to pharmacy by them Facility clean and organized. Personnel greeted with a smile, neat appearance, competent Jessica noticed my birth date on paperwork and wished me Happy Birthday Have been there before, will go again. Easy to find, convenient entrance, nearby location, plenty of parking

Primary Care as well as walk-in emergency services Monday-Friday 8am-5pm. Diagnostic services…read morein-house

Definitely the best urgent care I've been to in my life--x-rays, meds, treatment ‍...all in a…read morebeautiful facility , all in one hour , very impressive . Moreover front end staff was sooo friendly, appreciate that! Everyone was nice!

They have everything on site for diagnosis. Blood lab, CAT scan and the people to run them. Very…read moreefficient and caring team. Truly top notch.

They will get you in. Always there for you. Compassionate, Caring, Committed to take care of you.read more

used to be exceptional, lately overbooked or something, wait times are over hour, and phone out of…read moreorder many times lately. Needs some improvement