Great rental experience! I recently rented 3 bouldering pads for a week, and the rates were a…read morefantastic value; much less expensive than other rental options I looked at. When we realized all 3 pads wouldn't fit in our car alongside our luggage, we went back in and the employee working was super helpful, easily swapping one out for a smaller size with zero hassle. Both picking up and dropping off the gear was completely seamless. Highly recommend their rental department; I'll definitely be renting and buying from them again!

Quite frustrating experience with their online order process now…read more I ordered some bike tires on the website yesterday, which clearly stated 'Pick up at Berkeley within 1 hour'. I never received the 'order ready for pick up' email'. So later in the day, I called the store and they said that my items are having to come from another store. Why did the website say it would be ready in an hour then? Further, the guy said to check back tomorrow. It's now tomorrow and my items are still not in. Now I'm being told it will probably be a couple more days. Seriously, what gives with their inventory process? It is very clear that their website lies and I would be very concerned about believing it if it says that you can order and have your order ready to be picked up in an hour, or even that day....

Helpful and knowledgeable staff. There is lot of useful stuff in the store and some of it can be…read morevery affordable too. I have tried lots of shoes in the store since there are lots of brands available.

REI you used to great. I've been a member for 20+ years and would happily pay a premium price for…read moreyour items in exchange for the privilege to be able to return it if I wasn't satisfied. Now your return policy is 1 year or less (used to be lifetime), which is understandable, however I showed up with some swimming goggles I'd picked up and used once one day after my "window was closed" and you were rude and send me away after I drove 20 minutes and stood 15 minutes in line. ONE DAY! I actually called before I went to ask if policy was firm and the person on the phone said "it depends on who helps you" which is so lame! This has been my experience since their policy change, with some people being super nice and accommodating and others denying the ability to return items... I went with the hopes that if the window closed yesterday and the system will indeed allow you to do it, the employee would be kind enough to give me grace. Nah. I'll be taking my business to Sports basement from now on. You lost a good client and got yourself a few bad reviews because of a $30 item and you ambiguity when it comes to returns.

Mary's & Joe's are a beloved East Bay institution. From my first chuck taylors & Nikes and my…read morelittle league Red Sox uniform in the mid 70s to my basketball and football gear in high school and college football gear in the 80s, I grew up loving grabbing my sports gear from them. Since I lived a few blocks away, it was always the best walking in there and smelling all the new gear, clothes, shoes, cleats, caps, gloves, etc. And super happy to see Mary's and Joe's kids have kept the business going after all these many years. Gonna head back and finally have my lettermen jacket made. M&J's! GO COBRAS & GO COUGARS!

Kelly is great!! Always very helpful and prompt. Whenever we need a re-up on uniforms she is always…read morea call away.

Lots of parking in this small shopping center. I am here to…read morereturn a pair of shoes that are too small. No problem with returns. I was waited on promptly and got fitted for a bigger size shoe without hassle. I had custom orthotics that I bought with the original shoe. I was told that my orthotic would be too small for the new shoe. They promptly made me a new bigger orthotic at no cost. Thank goodness for no hassle VIP membership I purchased. I appreciate the excellent customer service provided by Gabriel and Samuel. These guys are well trained with making it hassle free for me. Yes, I could buy shoes elsewhere, but with flat , senior feet, I want to be sure I get the proper fit. My only sad comment wss that they did not have my shoe size in stock and they will ship it to me. This happened to me last time too. They had to ship the shoe to me.

I had a strange issue with the footbed of a pair of Brooks that I bought 2 months prior which…read morestarted poking into my toes, so I came in to see what could be done. David at this location was so incredibly helpful and patient with me. He brought me replacement options and discussed them with me, really helping me prevent choice paralysis. I was really grateful that he and his supervisor worked with me on the return and VIP sign-up as well. I really recommend this place for their customer service alone. I've been here twice now and have been blown away by their great attitudes and conscientious assistance. Thank you for your help today, David!!

Very unkind. Was looking forward to checking this place out after walking by many times looking at…read morethe bags in the window. First time stopping in with my child & my sister and we were not treated kindly at all. Will not return. Highly discourage others from supporting this business.

A ma and pa shop that is densely-packed with top name outdoor brands, and other smaller,…read morelesser-known brands too. Pricing was more than fair for everything. The shop owners are so sweet and helpful.

I am grieving at the closure of the North Face.. Having worked there during the time of its…read morebeginnings and the height of its popularity, I really hate to see it go. My salary, though, minimal, allowed me to live in the area while I was going to graduate school at Uc Berkeley. . The outlet was on sixth Street and was, at first, an outlet only, whereas the main stores were across the Bay Area. The initial retail on telegraph Avenue was where I worked. It was the best possible experience for me at the time. I spent nearly every weekend camping in the Sierras or cross country skiing as the company loaned equipment to employees in order for them to be able to better describe the items to customers. So long ago, it was still safe for a woman to go on such adventures solo. That company was the basis for so many other outdoor companies similar to this. Patagonia, Marmot Mountain Works, etc. Hap Klopp was president during those early days and very true to his love of of the outdoors. I The closures were in response to robbery so, I have to hand it to the people repelling into the store in order to make a burglary. At least they were true to the underpinnings of the North Face being connecting with the outdoors. Obvious irony.

RiP. I will miss you. Please consider opening somewhere else. This has been the iconic store to…read morego . Sorry for the burglary news.

I purchased ASICS running shoes here. The store person took care of me very much. He brought some…read moreshoes and I tried all 3 types. The store has running machine so I put each shoes to try. It was very good. I was surprised that the store has ASICS Kayano series which is my favorite one. Finally, I got the one. Thanks for your help!

Great local business!…read more I came here to buy a pair of walking shoes for recovery from an injury. I needed a pair of wide toe shoes that has good cushion and arch support. Ruben spent a lot of time listening to what I was looking for and also asked about my injury. He's very personable and compassionate and even shared his mom's injury recovery experience with me. He's super knowledgeable about foot health as he's also a massage therapist by training. He decided to learn massage therapy to help with his mom's recovery. He gave me lots of great tips and recommended insoles and two pair of shoes that feel very comfortable. Unfortunately I have tiny feet and wear kids size 2.5 which the store doesn't carry. I couldn't place an order through the store either because my size could only be ordered online. Sadly this is what corporate greed does to local small businesses. If you want a personalized experience picking out a new pair of athletic shoes, definitely give Transports a try! Ask for Ruben, you'll be in good hands!

TWO LOCATIONS As a…read moreCalifornia alum there were two stores I would go to buy apparel - ASUC Student Store (on campus) and Bear Basics (two blocks away from campus). There is another place that is close to the Berkeley Bart Station - Shop College Wear. The first time I went here was in May. The store is located between Residence Inn and BAMFPA. At the store I was looking for a matching hoodie and sweatpants as workout attire to go to the gym. I had no idea what I was looking for in style. I looked around the store and could not find a hoodie or sweatpants I was willing to buy. As I left the store one of the workers at the cash register informed me there is another Shop College Wear around the corner. I crossed the street and headed towards to Jupiter. The second Shop College Wear store was right there. This second location is larger with more varieties than the first store. At this location I was able to find a matching hoodie and sweatpants. The pair was charcoal-colored, but most of all the word on the hoodie and sweatpants isn't Cal but California. I feel as a graduate the flagship campus should be called California. Instead of going all the way to the campus at ASUC Store or two blocks away at Bear Basics if I need to buy California apparel I can go to the two locations of Shop College Wear near the Berkeley Bart Station.

This store sells all things Cal, that is the University of California apparel, and it's located in…read moreDowntown Berkeley, right in the middle of everything!! Price wise, there were actually some t-shirts that were not ridiculously overpriced, and were really nice. They were sectioned off by price, so that made finding one a lot easier. Lots of clothing, but their hat and cap selection was kind of limited, but this is a very small store, so it's understandable. I was here before the Cal/Duke football game, so it was pretty crowded that day!!

I can't recall his name but maybe he was the owner? So knowledgeable! I love when people know a lot…read moreabout tennis gear because they can explain it more thoroughly to me. I think this is my go-to for tennis gear, sorry Sports Basement. I went during their clearance sale. He threw in free cans of balls yay and I also got another racket which I loved! I'm def looking forward to playing with it this winter season. My friends told me about it because they came away with some shoes. When mine wear out, I'll be sure to check this place out for their selection.

Love my new pickleball paddle. I appreciate all the information I was given to make an informed…read morechoice and loved being able to demo a couple of rackets. Highly recommend! Thank you.

Thanks Mike for hooking me up with a universal mount for a 30 year old Yakima ski rack…read moreFabulous experience Would highly recommend for any rack setups. Great local business ! Thanks again

like to support local businesses. Called the local 510 number, put on hold and told my expected…read morehold time was 15 minutes (wtf?). Looking to buy a roof rack and camper tent, definitely won't be calling back.