They don't treat the patient how they deserve to be treated the workers are sloppy and are on their…read morephone the patient are t allowed to eat unless it's time for breakfast lunch and dinner they aren't allowed to have snacks or anything Maria who just retired cleans colostomy bags with diaper briefs and they don't clean anything properly. They don't clean the house. The community director is always outside on on her phone making out with men. while workers are trying to find her cause they were in training

We recently had to find a place for our dad after he was diagnosed with cancer. We had a great…read morevisit with Silver Leaf and chose them. We were there a lot. A lot of people in and out to visit and hospice was there almost every day. They were so welcoming and accommodating and kind with everyone. More important was the incredible care they gave our dad. They couldn't have treated him with more attention, love, and skilled care. They consistently reported back to us how things were going in detail and were in lock-step with hospice. We felt so relieved to have him in such a wonderful place. And, it is clean, has a large parking area... a very comforting and homey feel.

While my father was in Sonder Hospice Care toward the end of his life the staff was very empathetic…read moreand compassionate. They were angels helping usher him our of this life. The entire staff was available to my family as a means of support. We are truly grateful to have had them by our sides as we experienced the loss of a loved one.

The whole staff was wonderful with Ron. I'm very grateful for all of them. Lloyd goes above and…read morebeyond so do the nurses and the assistants I will be forever grateful for the care they gave my Ron. They did much more and went out of their way to help I'm so grateful

Serene Setting has given my father so much love and attention and we are so blessed to have found…read morethem for his care. They are attentive and gentle...observant and communicate well with our family. Thank you Serene Setting, we are thankful for you!

After comparing the rest, I brought my mother to the best! My mother is so relaxed and well taken…read morecare of here! The staff is amazing!!! They are extremely attentive, clean, and friendly! Ray and Colleen treat everyone like family! That is what it is here... a big family who can cook amazing food!!! I would highly recommend this facility to my family and friends or anyone who is in need of a great place for their aging parents.

RN Nurse young man who completed his 1st degree from Corpus Christi and RN Jasmine Powell are…read moreawesome human beings who just so happened to work in the EMERGENCY ROOM and still maintain a professional decoram and level of emotional Intelligence. Linda in ICU is awesome also.. She is knowledgeable and has emtional Intelligence as well When you have to seek emergency care the situation itself is "stressful ". The experience with the doctors and nurses is crucial.... Although there was an uncomfortable start the end goal is to have a positive outcome for my mother

We hired Mary and her team. Mary as the CEO was great and she did her best. The nature of the…read moreindustry is these people tend to drift in and out of jobs. Our caregiver was not adequate, but I am willing to give the company (not person) another chance at a later time. My advice: 1. Interview the caregiver first prior to signing a contract. 2. Understand that person's location, miles they will drive and personal commitments they have. 3. Finalize your own assessment prior to agreeing to move forward, ask for a different option (resource wise) if you are concerned about the person you met with.

I waited a month before writing this review since I've had problems with home healthcare actually…read moreshowing up and helping. Cella Bella is by far the most wonderful home healthcare I've ever dealt with. I found them just by luck from a caregiver who was helping a neighbor. I didn't know what to ask for because I didn't know what was available ...I just knew we needed help. They listened to me, exhausted & crying, and then quickly got my mom into a medicare paid home health routine. Not once did I have to remind them to follow through on their promises. Calls are always answered and I truly don't know if they even have voicemail. They took our $0 budget and quickly turned it into a whole team of knowledgeable and compassionate caregivers. Cella Bella lifted a huge weight from my shoulders and mom is feeling much better too.

My little one saw Erin Gonzalez here for speech therapy for six months. Three-four stars for the…read moretherapy content and one for the billing nonsense at the end. Erin is very sweet with children and kiddo enjoyed the speech therapy. She had a few tips that stuck and my little one's enunciation - which wasn't horrible, but was a bit behind peers - did improve during that time. At the end of six months, based on feedback from kiddo's teacher and some other educational figures, as well as my /grandparents/coparent's perception of moderate improvement, we decided to close out the therapy sessions. Erin looked a bit disappointed when I told her the final date, but was professional enough. She insisted that she would "re-assess" progress during that day's session, instead of going over the usual consonant sounds. She sold it a bit - kept talking about it - and I agreed, thinking it was harmless enough to have a written record of progress. The initial assessment at our first visit had been priced the same as the ensuing therapy sessions, so I wasn't worried about pricing. Erin went over her "re-assessment" of kiddo upon our return. My initial perception was that she showed the need for speech therapy as more extreme than assessed at our first visit. There was a minimal nod in one segment to minor progress. There were multiple areas where the report seemed to show regression. It was a bit alarming and my first thought was that she was far less happy about our quitting than she had expressed. Thinking I might not remember the initial assessment accurately, I compared the two reports when I arrived home. My initial instinct was correct. The second surprise arrived a month or two later. A bill (despite our having paid the usual co-pay at the visit) for THREE TIMES the co-pay. Almost $200. Because Tesoros had billed insurance differently, this "re-assessment" had been assessed differently in connection with our deductible and the insurance wouldn't pay. Calls to Tesoros (it took a week of daily calls to get a person on the line) resulted in a circular explanation of how they bill re-assessments. They couldn't explain why it would *need* to be done on a child's next-to-last visit, or why it was billed at a higher rate and filed with insurance differently than the initial assessment. After months of going back and forth with them, I've reported them to my insurance company's fraud team, paid the bill to avoid a credit report ding, and am reviewing them here. It's left us with a very sour impression of what was, otherwise, quite a harmless and neutral experience.

Christine was just great. Our 3 year old son loved her and has now graduated. She was patient and…read morefun. Our son kept saying he wanted to go to her house. Lol. Front office ran a tight ship too, which was really nice.

The care our family received with Cella Bella Hospice was an absolute godsend in every way. When…read moremy husband took a precipitous downturn while in a medical facility, Cella Bella came within the hour to help us make quick arrangements to bring him home where he and we all wished him to be. From nurse Rebecca, to the aides, to the man who came to set up all the medical equipment, to the medical staff on call at midnight to advise me just what to do to make my husband more comfortable, and to the chaplain, we couldn't have asked for a more competent, kind and caring atmosphere and group of caregivers.

Cella Bella offers general caregiver services as well as hospice care in private homes and…read morefacilities. I am a resident in a Senior community, Solstice, located in South Austin. I have been a Cella Bella client for 2 years as I require caregivers to assist me getting in & out of bed, getting dressed, and showering. All the caregivers are sensitive to my needs and my preferences. I highly recommend Cella Bella.

My father arrived at Aria Memory Care in April 2015. He has been struggling with Parkinson's and…read morewas in the beginning stages of Alzheimer and Dementia. He was also recovering from a broken hip and was using a walker. Aria had the safest facilities for my father to move around. The common areas have wood floors and less clutter than other communities. I felt my father was safe. My father enjoyed being able to enjoy the out side on his own with access to their courtyard. Not all communities are set up where your loved ones can enjoy outdoors when they want to. The Facility Manager was very helpful in helping set up my fathers room as well as hanging pictures. Since my father was an engineer, the Facilities Manager took the time to have many great conversations with my father. It is great that Aria is dedicated to Memory Care. They know how to take care of all levels. The separation of cognitive and non cognitive guests is priceless. My father was able to have conversations with other guests with similar challenges. Having a loved one in a home is all ways difficult but when you arrive at Aria you really do not feel you are in a nursing home. It helped me when I was visiting my father. Last but not least the Executive Director Ceri Mackenzie is there for you and your loved ones 24 hours. I have seen this first hand. She was there for helping me manage my fathers needs. Her experience and knowledge comes in handy as anything can happen any time when you are taking care of our elders. The team reacts positively to Ceri's experience and enthusiasm. To sum it up, Aria is a gem in senior community. It offers clean, safe, easy to navigate common area floor plan, spacious individual units and a lovely courtyard to enhance for my father's daily experience. Mostly importantly, the team members are friendly, caring and do not hesitate to come to aide whenever the unexpected need rises. My father actually thrived and showed improvement in matter of weeks under their care. . I have had other family members in Brookdale, Sunrise and, and Emeritus. Aria Memory Care is superior above all other communities. I would recommend Aria to any of my close friends and family.

We moved our father into Aria in July after touring many different facilities in North Austin and…read moreCedar Park. Our Mom was my Dad's primary caregiver prior to her unexpected death so this transition has been very difficult. I chose Aria because the staff were all very caring friendly, the facility is very clean and modern, and the apartment/room was a nice size and well laid out to match, as closely as possible, my Dad's bedroom at home. My Dad has only been there 2 months but I still feel very confident I have made the right decision with Aria. Ceri Mackenzie is the medical director and she is very patient with the family and also with our Dad. She is knowledgeable and shares that knowledge to make us more comfortable with the transition. The nursing staff and aides have all been very friendly to Dad - especially Kristin, Melissa, Brandon and Jeannette - but they have all been wonderful.