I was really hopeful this place would workout, it being local and more affordable than others. But…read moreI guess you get what you pay for. My family needed companion care for my 87 year old grandma. We spoke to Darla and received a free assessment to better serve my grandmother's needs & Set up our days and times. On the expected date of arrival no one showed! I then called to inquire what happen, and I was told there must've been a miscommunication and the girl that was picked out for us had already taken a full-time position. I was then offered the following day with a new caregiver, I politely agreed. That next morning I received a phone call from Darla explaining The caregiver schedule to come will not be coming. So she would be sending her assistant instead. Giving the benefit of the doubt I agreed. Two hours into the four hour shift I was pulled aside by the assistant and rudely judged and shamed for "drug paraphernalia" seen on an outdoor table. This drug paraphernalia she referred to was a small marijuana pipe that one is legal in the state of California and two medically prescribed to a member of my household and has been prescribed to that person for years. When I tried to explain that to her she became agitated and rude. I stated that I wasn't sure if this was going to work out, I don't think it's appropriate to be judge and treated poorly in my own home. She then snapped back at me saying "If this isn't going to work out I need to know now"! I explained that I wanted to discuss it with her boss. Her response was "NO! I am her assistant you'll deal with me, if this isn't gonna work out I want to know now because I am leaving"!! So I kindly dismissed and and she stormed out. Her behavior was so unbelievably unprofessional!! I could understand there being an issue if someone was smoking around her or other caregivers but that was not the case.

First, I want to say that the service we received from our caregiver Dahlia was outstanding. She…read morewas very knowledgeable, dependable and always worked hard to take care of my dad's needs. I felt she truly cared and that's why they got two stars instead of zero. Dahlia gets five stars! Unfortunately, Home Helpers recently sent us a letter stating they were going to have to change their fee schedule due to changing labor laws. Of course, they had known about this change for quite some time and they had time to plan for it. However, they advised that our fee increase was to go into effect less than a week after we received the letter. This gave us little to no time to make any changes. Darla, the manager, also tried to make it sound like we, personally, could be sued if she didn't implement the fee increases. The is ridiculous and just seemed to be written to intimidate us. She wrote, "This has to go into effect on November the 7th as there are cases that have gone to court on the caregivers not being paid correctly, which means you and I will be sued." For the record, I don't think it was the huge fee increase that bothered me as much as the lack of time for us to make plans. Fortunately, we were able to make arrangements with another company. Darla then told us that "It is really a shame that you will not pay her what she is worth. Good luck" Doesn't really appear that their management is very compassionate to seniors unfortunately. Again, Dahlia, the caretaker was awesome. Management not so much.

I absolutely love Griswold Home Care. Darrin has been so responsive, patient, kind, helpful, and…read moreefficient. This has been especially comforting when our loved one needed care after having a stroke. He has coordinating everything for us and I would recommend this company all day long to anyone needing their services.

Our experience with Griswold Home Care has truly meant the world to our family. From the very first…read moreconversation, we felt warmth, compassion, and genuine concern -- not just professionalism, but heart. The caregivers didn't just come in and do a job. They became like family to us. They showed patience, kindness, and so much tenderness every single day. During a time that could have felt overwhelming and stressful, they brought comfort, reassurance, and even moments of joy. It takes a very special kind of person to care for someone else's loved one the way they would their own -- and that's exactly what we experienced. We are beyond grateful for the support, dignity, and love they showed. I wholeheartedly recommend them to anyone looking for care you can truly trust.

Dealing with illness and the dying process is physically, mentally, and spiritually taxing for the…read morepatient but even more challenging for the family who feels helpless and unsure about providing care and support to keep their loved one comfortable. It is during this time of stress and anxiety that a good hospice team stands out. The Vision Viejo Hospice team stood out from admission to the day our mother passed. Our family could not have felt more supported and encouraged by the team. We are truly grateful to everyone in the team; their medical director, administrator, visiting nurses, social worker, and spiritual counselor are all blessings to us. Thank you Vision Viejo! May God bless all of you and may your company continue to give the care you willingly give to people who are in need of the services you provide so professionally and so willingly.

Making the decision to use Vision Viejo hospice for my mother-in-law was one of the best decisions…read morewe've ever made. Gemma, the coordinator was an extremely professional, efficient and caring person. She answered all of our questions as needed helped with things we would've never thought of. At the very end of life stage, she helped us understand the process that my mother-in-law's body was going through so that we could keep her comfortable and peaceful at her end stage. I would recommend Gemma with Vision Viejo hospice with the highest confidence that you will be satisfied.

3 years ago after my dad suddenly and unexpectedly passed away, my mom wanted to continue to live…read moreat home in the house her and my dad bought and lived in for over 40 years. While my dad was alive, they were able to live on their own alone as they kind of had complementary health issues where together as a team they could manage on their own. Her and my dad were married over 60 years and the loss of my dad left her feeling very alone and empty inside and there were things my mom knew she could no longer manage on her own every day. I have a full time job and 3 sons, so I was not able to be there to help her out during the day with getting to appointments, making sure she is eating well, keeping the house picked up, and providing some companionship during the day, which were her initial needs. My brother and sister live out of state, but we talked and agreed that we would share in the cost of bringing in a part time caregiver for Mom. I talked to some of my friends who use caregivers for their parents and was not able to get a good reference, so I went on line and found 3 in-home care agencies in my area to interview and compare services and prices. After talking to all 3 agencies, I decided to go with Caring Companions Referral Agency. I spoke with Melissa, who is the owner, and she immediately made me feel at ease. She clearly explained the entire process to me and I liked the fact that her and her husband own and run the agency. I also found that Melissa was able to offer me the lowest rate out of the 3 agencies I called, and that was certainly a factor in my decision as well along with my brother and sister. Initially I started my Mom with 4 hours per day Monday through Friday, and then I was able to personally cover the weekends. Recently this past year however, I had to increase my Mom's hours to 8 hours per day Monday through Friday because it is getting harder and more risky for my mom to get around on her own and do some of the personal hygiene things on her own like bathing and grooming as she is now 92, but she is still as sharp as a nail! Whenever Mom's caretaker is going to be on vacation or is sick, Melissa has always been able to find a capable replacement to cover. I am very happy with the service I receive from Caring Companions Referral Agency, but most importantly my mom is happy she gets to continue to stay at home and has developed a very nice bond with her caregiver. I have recommended Caring Companions Referral Agency to a couple of my friends in the past 3 years, and they also signed up with them for Caregiving services. I fully recommend Caring Companions Referral Agency if you or a loved one requires in-home care Sincerely Lisset

I owed a bill to this business, and called them to try to pay with card over the phone. A woman…read morenamed Mary answered the phone, and when I asked to speak to the owner, she rudely snapped "WHO IS THIS"?!?!? The rude way she spoke to me was totally uncalled for. There are many ways to get that info without being rude and mean about it. You can say: "With whom do I have the pleasure of speaking?", for example. Or: "May I tell her who is calling?" Anything but for the nasty way she spoke to me! And, when I spoke to Deanna [the owner] about it, instead of apologizing to me for the rudeness, she defended Mary, and basically said that they get so many phone calls that they get tired of answering the phone! REALLY??? So, I guess that they have all the business they can reasonably handle. In my mind the only reason to be so rude is if you have something to hide. That is what I took away from the experience. That this business has something they are trying to hide. I'll never use this service again. And, I certainly would never trust an elder in their care.

Superior Home care were the best service during my husbands final 15 days of his life. They cared…read morefor him, me and our family during the hardest time of our lives. The staff are incredibly kind, attentive and knowledgeable and I will never forget them

Superior Home Care is a fabulous company. The principal, Carole Lindsay goes the extra mile in…read moremaking sure her management team and caregivers really care about the services they provide. As someone who has worked in the long term care industry for the past 19 years locally, Superior Home Care was my "go to" company for my father. My dad received the best care at home for almost 3 years! You cannot go wrong with Superior Home Care!

Julie is a Great communicator. Her care givers are well trained and caring . They exceeded my…read moreexpectations.

5 Stars. WHY CAN'T I GIVE MORE!!! Julie's Super Service is…read moreexactly that. SUPER! One of my luckiest days occurred when she walked through my door Recommended by a complete stranger when I asked around, she stayed with me during my brain tumor surgery and cared for me thereafter. Throughout the years she has been a compassionate knowledgeable professional and oh, so caring. That is also the opinion of the twenty two other people I recommended her to as is her staff to as well. Without hesitation I say she is the BEST!

Although we didn't end up using Chamberlain Care, I wanted to write this review to highlight the…read morereasons why anyone looking for caregiving services should put Chamberlain Care at the top of their list. Sarah Underwood brought her warm smile, calming disposition, and expertise to me and my family during an uncertain time. Sarah explained the process, offered a "what we could expect," and answered a plethora of questions regarding caregiving. My family was not 100% sure of the direction we were going to take with my mom since moving to a different state was also an option. Sarah did not pressure us and gave us the time we needed to make the best decision for my mom.. and dad, who at 90 wanted to still take care of everything on his own. As it happened, my mom ended up being admitted to the hospital and then transferred to a rehab center. When Sarah found out where, she paid a visit to my mom in the facility, held her hand and had a good talk. She completely didn't have to, but did anyway. FYI.. I have a picture of their two beautiful smiles! And if that wasn't enough, I was having a tough time getting in touch with a representative at the facility (since I live out of state) Sarah came to the rescue. She got a hold of someone to reach out to me. Sarah Underwood is wonderful- inside and out and a beautiful representation of the company's standard of care. Families first, and it shows!

Terrible service! I met with someone who seemed nice and took down all my information, most…read moreinsistent about the billing information. After being texted, "I'm creating the care plan now and we will keep you posted," I didn't hear from them for three days. Then, while I'm beginning my day of caregiving for my loved one the doorbell rings and, SURPRISE!, their caregiver arrived without any announcement or warning. I was completely shocked and when the caregiver (who was nice) called the office who talked me into letting her stay. Of course, instead of the respite I wanted, now I had to deal with an upset loved one and an unplanned arrival. This actually made this one of the worst days I've had in a long time because I had no idea anyone would show up. I should have sent her away but I was too flummoxed to think straight. Anyway, Chamberlin did make sure to charge my credit card for this unwanted, unrequested visit. I canceled the contract and highly recommend against dealing with this company. In fact, now I'm kind of afraid to even ask for help again knowing that the first time I turned out to be quite a hindrance rather than assistance. ADDENDUM: After this review was posted I was contacted by the owner of the company who wanted me to remove this review. He offered a refund if I would take it down. I felt that to be an ethics violation and refused. He did seem sincere in wanting to make things right although the damage was done. I've re-read my original review and still vouch to its accuracy and honesty. I just learned a refund was issued without preconditions. My experience was still horrid but it's possible it was a learning experience for the company. (I personally learned nothing that will help my situation.) Anyway, I'm changing the rating from to two stars instead of one in with the hope this will not happen to someone else.

I had an excellent experience with Live-In-Care, and I can confidently say they are a top-tier home…read morecare business. From the very beginning, they were incredibly responsive and were able to place a qualified caregiver for us much faster than expected, which made a stressful situation so much easier. I worked directly with Moonyeen, the owner, and she was absolutely amazing. She was compassionate, professional, and truly took the time to understand our needs. She guided us through the entire process and made sure the caregiver was a great fit for our family. It's clear that she genuinely cares about both her clients and her caregivers, which really sets Live-In-Care apart from other agencies. If you're looking for reliable, high-quality live-in care or in-home caregiving services, I highly recommend Live-In-Care. Their personalized approach, fast placement, and outstanding leadership from Moon make them an exceptional choice.

I can't say enough good things about this home care service. I reached out on very short notice and…read morewas honestly surprised by how quickly they responded. They made the whole process easy and stress-free, and they were able to arrange caregiving services for my parent almost immediately. The caregiver has been kind, professional, and attentive, and the pricing was very reasonable--especially considering how fast everything came together. During a stressful time for our family, they really came through. I'm very grateful and would absolutely recommend them to anyone looking for reliable elderly home care.