This is by far the worst experience in my entire life! I'm taking the time to write this review so…read morethat I can perhaps help the next victim! Do not speak to Nita who run this place, in fact avoid Innovative Healthcare in Fallbrook. I was suppose to have a nurse coming g to my house after my surgery and she sent someone with no experience and slept throughout the time I needed help. If she wasn't sleeping, she was on her phone, never once did she help me, I asked her to leave my house and she wouldn't. I'm appalled by how companies as this one is in business. Hope my review will help anyone who takes the time to read the reviews. Just awful!

Review for Innovative Healthcare Consultants…read more I had a terrible experience with Innovative Healthcare Consultants. The caregiver they sent, Vincenza, was extremely unprofessional. She slept during her shift, and when we told her that staying awake was necessary, she became very defensive. We also explained that my mom's pillows were arranged specifically for her comfort after neck surgery, and asked that they not be moved. Instead of being respectful, the caregiver got upset, saying we were focusing on "little things" and threatened to leave. When I told her she could go ahead and do that, she started yelling. We then told her to leave the house, which she did--slamming the door and continuing to yell all the way to her car in the street. The difference between this caregiver and others we've had from other companies was night and day. Innovative Healthcare Consultants clearly needs to improve their screening and hiring processes. I've blocked them through my company's benefits portal to ensure I never have to deal with them again. I would not recommend this service to anyone.

Excellent nurses, caregivers, pastor, and social workers. Everyone worked together to offer my…read morespouse the best palliative care possible. These people are angels.

Gio is an outstanding caregiver who took care of my husband in our home when he was dying from…read morecancer. He was caring, considerate and reliable.

Gio is such a blessing! He helped care for my father as he slowly slipped away from us due to…read moredementia/Alzheimers. Gio was an amazing caregiver - reliable, kind, loving. He was also such a joy to my mother during a period that was obviously difficult for her as well. If you are looking for care for your loved one, PLEASE call Gio. If I could give him more stars I would, but what I really want to give him is more hugs!

Rebecca Prouty of Always Best Care is one of the kindest and most thoughtful individuals in this…read moreindustry. Her reputation is impeccable and I personally know 3 individuals she has assisted. Navigating caregiving decisions are usually very emotional and it is during those times you need a steady, kind voice. That is Rebecca. If you or someone you know needs senior care you absolutely have to contact Rebecca.

We had a wonderful experience with Always Best Care and cannot say enough good things about the…read morecompassionate, professional team--especially the amazing caregivers who helped my mother over the course of four years. During that time, the caregivers became like extended family. They treated my mom with incredible kindness, respect, and patience, and it gave our family so much peace of mind knowing she was in such good hands. Rebecca, the owner, was always responsive and personally involved. She made sure my mom's needs were met and was there every step of the way. When my mom eventually needed a higher level of care, Rebecca and her team went above and beyond to help us find the perfect Residential Care Facility. Their support during that transition was invaluable. We are deeply grateful for the care, professionalism, and genuine compassion that Always Best Care provided. I highly recommend them to any family looking for reliable, loving in-home care for a loved one.

The best care in the Fallbrook area. They took care of our mother for years . They cared for her as…read moreif she was family. Highly-qualified and recommend.

My mother spent the last year and a half of her life at Brooke Road Elder Care. She couldn't have…read morereceived better, more loving care than she did with Cynthia and her wonderful staff! They treated my mother with respect and loved her as though she was their family. I can't way enough about how wonderful they all were to my mother. I recommend Brooke Road Elder Care without any reservations. I hope they are still around when my time comes to find a place to spend my last years!