Want to thank Carlos and his team for all the care and compassion that they showed. They helped us…read moreout with my father before his passing. They were there when we needed them and helped us out a great deal. Would not hesitate to recommend them!

Carlos, his office team (Cinthia and Esmeralda) and every single caregiver we have had the pleasure…read moreof being assigned are STELLAR! My Dad needed real help after being in the hospital for 30 days, and this company proved themselves to be amazing and exactly what he needed. It felt like having an additional family member to help and the level of care he receives is top-tier. We love them so much we've been advising Dad's doctors that they really should refer people to this company for help when they need it. I can't say enough nice things about this caregiving service!

Excellent nurses, caregivers, pastor, and social workers. Everyone worked together to offer my…read morespouse the best palliative care possible. These people are angels.

Found local service providers who were good listeners and attentive care givers. Helped aunt go…read morefrom not walking at all to walking and living independently.

The act of leaving a loved one in the hands of others that you don't know is petrifying to say the…read moreleast. I selected SHS Escondido from 3 senior care providers. My over riding reason was because Matt went the distance to meet with my Mom and I and spend time describing his business, service and experience and his personal history. He also spent time to bring his care provider in for an interview. All of the information he gave and his actions checked out. SHS Escondido walks the talk. Matt and his team are caring, compassionate, responsible, dedicated, flexible and go well beyond the terms of service to insure my Mom and our family are comfortable and confident. My Mom wants to take her care provider with her when she moves to assisted living. I cant say enough about how pleased we are with SHS Escondido.

This is by far the worst experience in my entire life! I'm taking the time to write this review so…read morethat I can perhaps help the next victim! Do not speak to Nita who run this place, in fact avoid Innovative Healthcare in Fallbrook. I was suppose to have a nurse coming g to my house after my surgery and she sent someone with no experience and slept throughout the time I needed help. If she wasn't sleeping, she was on her phone, never once did she help me, I asked her to leave my house and she wouldn't. I'm appalled by how companies as this one is in business. Hope my review will help anyone who takes the time to read the reviews. Just awful!

Review for Innovative Healthcare Consultants…read more I had a terrible experience with Innovative Healthcare Consultants. The caregiver they sent, Vincenza, was extremely unprofessional. She slept during her shift, and when we told her that staying awake was necessary, she became very defensive. We also explained that my mom's pillows were arranged specifically for her comfort after neck surgery, and asked that they not be moved. Instead of being respectful, the caregiver got upset, saying we were focusing on "little things" and threatened to leave. When I told her she could go ahead and do that, she started yelling. We then told her to leave the house, which she did--slamming the door and continuing to yell all the way to her car in the street. The difference between this caregiver and others we've had from other companies was night and day. Innovative Healthcare Consultants clearly needs to improve their screening and hiring processes. I've blocked them through my company's benefits portal to ensure I never have to deal with them again. I would not recommend this service to anyone.