From our very first meeting with Violet, I felt an incredible sense of relief. She is not only kind…read moreand compassionate, but exceptionally knowledgeable and experienced. She took the time to explain what to expect, offered thoughtful guidance on keeping my mom comfortable, and helped us understand when different interventions might be helpful and when they might not. Huge. Parkinson's seems so complex, and navigating this stage of life with Mom can be overwhelming. Violet's expertise and calm presence immediately put our family at ease. I could literally feel my body relax knowing we had someone so experienced helping guide us through this journey. Having Hospice of the North Coast overseeing my mom's care has given us tremendous confidence and peace of mind. Knowing that Violet and the team are watching over her comfort and helping us make thoughtful, compassionate decisions has been an invaluable gift. We are deeply grateful for her professionalism, wisdom, and genuine kindness.

Our nurse's aide, Ann, is truly the highlight of our week. Every Tuesday and Friday, she walks…read morethrough the door with a smile, makes us laugh, and brightens our day. During these long months, when visitors are few, her kindness, compassion, and cheerful spirit have meant more to us than words can express. Everyone at Hospice of the North Coast has been wonderful, and I truly appreciate the entire team. But I especially wanted to give a heartfelt shout-out to Ann for the joy and comfort she brings to both of us. She is a remarkable caregiver, and we are so grateful to have her in our lives.

I have had the great privilege to work with fellow healthcare providers over the years, but one who…read morestands out by far is Lylene Balken! My business is centered around quality patient care and response times. So when I need a question answered in regards to home care or assistance, I can rely on Lylene to answer my questions upon first call! She has been instrumental in helping me, not only with assistance for patients, but introducing me to other healthcare professionals, as she plays a major role in connecting us through her awesome networking events! Qaulicare is very lucky to have her! I highly recommend Qaulicare for any assistance in caring for you or your loved ones! John Gutierrez Owner Medevac Ambulance

Qualicare has been a home care partner for many years. Lylene and the team provide a great…read moreexperience from the first phone call to the care at home.

After my dad's fall in Burbank, we needed a skilled nursing facility. We had a bad experience with…read moreone in Burbank that we sent him to immediately after his surgery. Both my sister and I live in San Diego and I decided on Bayshire Carlsbad for my dad's skilled nursing so he could be closer to home. From the moment we arrived to the moment he left, it was nothing but a pleasant experience for us. The staff was caring and prompt. Any request I had would be handled immediately. The PT's and the OT's are all solid and were honest about my dad's recovery which I appreciated. However, I want to give a special shout out to Alexis. She wears many hats at the facility, but she has easily been the best case manager I have worked with. She knew all of her residents and organized everything to make a smooth transition out of the facility. I would definitely consider Bayshire Carlsbad again for any future needs. Thank you for everything Bayshire Carlsbad!

Bayshire Carlsbad is one of the best skilled nursing facilities in the San Diego, CA area. There…read moreare clean rooms, hallways, kitchen and gym; each staffed with a highly competent work force. There is always a member of the nursing staff available to solve any problems-around the clock. There is quick response to patient call lights with a thorough solution always achieved. Doctors check on their patients, in person, several times a week and, are always reachable if a problem arises after hours. On top of all the excellent doctor and nursing care is a delightful kitchen staff who prepares tasty, healthy meals 3 times a day, with snacks and beverages always available!

The nurses are caring and well trained. Kind hearted and a wealth of information. The CNA' s…read moreanother story. Some try very hard in a thankless job. Others when you ask for them for something will say they will be back in a minute which turns out to be 30 minutes or more or they forget what you want. Suggest they write down things to remember better. They also need to be in the dining areas and stay when meals are served unless an emergency occurs. The food for the most part is deplorable due to a lack of supervision. Especially weekends. They need constant supervision wherein the company including the board of directors need to invest in another head chef in addition to what they have. They don't pay attention to detail most of the time. I would have only 1 to 2 meals a week that would be good. I would give the employees a language test before hiring. The administrators including admit and discharge areas are outstanding. I would suggest that instead of having the discharge review board on just Wednesday's they do this on all weekdays like the hospitals and other rehabs do. It would help if they told all the patients their disposition and intentions to clear up a lot of misunderstandings as it is the patients rights to know that as long as they are lucid.. The Doctors are mostly hospitalists and they do take the time to discuss their intentions with the patients. I had Dr. Bertani and he did a fantastic job getting me back to health on several occasions. The physical therapists are outstanding. They see all kind of injuries and are well trained to help each situation. I don't believe they need any improvement from what they do. Helpful and caring is their motto. Occupational Therapy also helpful and excellent. I believe once a patient displays they can successfully do things on their own they don't need to go over and over the same things and waist time spend it on patients that need it the most.

They have been taking good care of my 87 yr old mother as she rehabs from a severe car accident…read more This is a new, very clean facility. The staff is very nice and for the most part few complaints. High marks for care quality, Physical & Occupational Therapies, nurses and doctors. Administrative staff is open and friendly. They are staffing up as they are new, and discriminating in their hiring. They only want the best people. I recommend Pacific Villa Post Acute!

My family member has been at Santa Fe Post Acute since it was still called La Fuente, and I can…read morehonestly say I have never experienced such wonderful care and service from the Social Services and Activities teams. CJ, the Social Services Director, was absolutely delightful, and Amarina, the Activities Director, was so kind and accommodating. She truly made my loved one feel seen, valued, and cared for. It brings our family so much comfort knowing they are surrounded by such compassionate people. We are very grateful for everything they do.

I have been in 8 nursing homes and this is the most challenging issue I have ever faced. Last night…read moreI soiled my briefs at 5:30 and the registry CNA named Jesus came in turned my light off and he never asked what was wrong so I rang my light again and Hansel came in and turned my light off without asking me what was wrong. I turned my light back on and Hansel saw that I had soiled my briefs and turned around and walked away.

I needed to have a surgery and I needed aftercare assistance, but I had just moved to southern, CA,…read moreand didn't know anyone. The 1st place that I called was not responsive at all for three days, but Holly at Golden Care was able to help me right away! The entire "Golden Care" experience was handled with care, it was fast and efficient! If you want things done right the first time, I highly recommend Golden Care! Michelle

5/5 on service 5/5 on technical skills…read more 5/5 for compassion and follow up 5/5 on respecting the patients space 5/5 on qualoty of providers: technically educated and empathetic we are thankful to Mr. Yuji and his team for the care. Ms. Shiela is a rockstar at follow up and the support given to us is unparalleled. Ms. Isabelle was great at nursing care. highly recommend them for elderly care at all levels. thanks for your honest services.

Greetings. Senior…read moreCare Options' owners Cathy and Mike Ellis have 30 years experience to assist with all of your senior living needs. Senior Living Consulting and Placement is their specialty. They personally visit all of the facilities with "a no call drop in" as to see the actual customer service and care being provided. Their website is a fabulous senior resource for services that operate with like minded and like hearted value. I have networked with Senior Care Options for over seven years providing mobile notary services to their senior clients and referrals for my signers. Whether you are in need of a "Cruise ship on Land" or a "home board and care" living arrangement, contact Senior care Options. Telee Cathy & Mike "Hello" from me.

Cathy is amazing! She has helped my parents and me for many years now and has never failed to go…read moreabove and beyond to help us find the right care. She is so knowledgeable and extremely well-connected. She seems to be available 24/7 and really cares about the people she is assisting. Thank you!

Staff I really appreciate include Savannah, CNA - Brent, wound care nurse - Kianna, Admissions…read moreDirector - Keven, CNA. It feels so good when these people listen to you and truly care

Worst experience! I…read morehad an emergency surgery & was too weak to go home from the hospital 1) I was told Dr. Novac was my doctor while at the facility. Dr. Novac visited me once after I was admitted & barked questions at me. A couple of days later, there was confusion on my new prescriptions & I was concerned about my abdominal surgical site. I requested to talk to him again he refused to meet with me in the 11 days I was there. Husband called facility asking to speak to him & was told it wasn't permitted. (Red Flag) 2) Not once but twice, I had to correct 2 different CNA's? Nurses? about my meds being changed. In fact, I was already given meds that I wasn't supposed to take & I brought it up but was told I was mistaken. The young man who dispensed the meds, double checked & later apologized. The 2nd time it was a nurse, she argued with me, went out & grabbed the blister pack of pills to prove she was right & I had to point the name of meds on package & show her she was calling the meds by the wrong name! That was where the confusion was, both meds started with the same 2 letters. Scary! These are supposed to be professionals. 3) In 11 days, I was moved THREE times to 3 different rooms! I'm supposed to be resting to get stronger to go home. In all fairness, I initially requested to be moved to a quieter spot. The door to the rooms are generally left open & I had a light shining in my eyes all night long plus was in a very noisy busy area & they did move me in a day or 2. I was so grateful. This room was more quiet But every time the bathroom door was opened the stench of MOLD was super strong. I noticed there was a hole in the drywall under the sink & towels wrapped around pipes under the sink. One day, I had to let a cna know there was water on the bathroom floor which was mopped. Safety Issue! A few days later!! I was moved yet again. 3) In each room there are 3 beds. 1 bathroom. WARNING! It is not unusual for your roommate to be a sundowner. Be prepared for screaming and disruptive behavior all night. Nurses also come in the room at all hours to change their diaper and of course the lights go on & disrupt any sleep you might get. They are not quiet, either. I can't begin to tell you how anxious & stressed I became. Even with earplugs lights being shined all hours was so disruptive to sleeping. 4) Physical therapist & occupational therapists were very nice. However, I was super weak, had to use a walker, just had abdominal surgery & after a couple of sessions, I was so sore that I had to take tylenol and place ice on my abdomen for a few hours for 2 days. Knowing this, they continued to nudge me to do the exercises until I mentioned it to the head of the department in passing, then the exercises did become lighter. I was told by both therapists at different times I should have told them I was in pain during the session. But I tried to to tell them the discomfort did not happen during the sessions. Knowing how weak I was plus just having abdominal surgery possibly from the beginning warranted a gentler approach. 5) I had noticed that some "problem patients" would use the call button repeatedly for the nurses with stupid questions, etc. They were eventually ignored. But there is something so disturbing about hearing someone yell "NURSE" sometimes for hours. I was so stressed out. I was determined to be a good patient while here. It was clear to me that this facility was extremely understaffed. But ONE day I really needed to speak to a nurse. ONE DAY out of 11 days I pushed the nurse button only to be told the nurse would be right in. An hour later, I pushed the button & was told the nurse just had her break but would be right in. An hour later I tried again and was told yet another excuse. Nurse never came, I gave up and the next morning she came in to see what i wanted the night before without much interest. Very disappointing & frustrating. 6) Not always, but for the most part the food was less than cafeteria food. Some meals were ok. You fill out a meal form when you get there. I tried cold cereal for breakfast & it upset my stomach. I told 2 different people and also filled out another form but continued to get the food I couldn't eat. Sometimes, my roommate got my food by mistake and I got theirs. That's my experience. I hope it helps someone. In my case I was discharged from the hospital unexpectedly & my husband was contacted by a social worker or insurance agent (?) & was told I was going to La Paloma. This all happened within a couple of hours. Knowing what we know now, check with your insurance & see which facilities are covered. And if possible check the reviews. This was our first experience with a nursing facility and I'm not sure if they are all this bad, but it was a horrible experience.