Andrew was super friendly. Provided helpful and efficient service. Explained all the ins and outs…read more(tolls, gas, etc) which was helpful.

The staff were extremely helpful throughout the rental process. Kudos to Brandon Jones, branch…read moremgr, for his personal care and assistance. A deer hit my car so it went into the shop for repairs. Insurance covered the rental and the entire process was easy and hassle free. Thank you!

Outstanding service both in terms of sale and repair. I like Ford products right now and this place…read morestill remembers taking care of the customer. Ask for Chad Welch in sales. Good person.

Caught a flat on 87 headed south and this location came through for me last minute. Kelly got me…read moreswitched into a safe car and I was able to continue on with my trip. That girl really stepped up for me when I REALLY needed it. She needs a raise. Thank you Poughkeepsie Enterprise!

I travel to Poughkeepsie regularly for work and often spend extended periods away from home. Every…read moretime I rent from this Enterprise location, Kelly and the team make me feel like I'm being welcomed to my second home away from home. The staff is consistently friendly, efficient, professional, and present. The rental process is always smooth, and the vehicles are clean, reliable, and well maintained. It is clear that the team takes pride in both their customer service and the condition of their fleet. Having a dependable and welcoming rental experience makes a tremendous difference when traveling for work, and this branch delivers every time. I highly recommend the Enterprise team at 696 Dutchess Turnpike.

Refused to honor reservation. Would not call to update reservation. Spoke with multiple agents to…read moreno avail. It is Thursday I still have no car from my Monday reservation. Enterprise has offered no solutions or offered any compensation, upgrade, coupon for future rental etc. Just awful business management.

We scheduled to pick up a car at 8:30 a.m. only for them to tell us that there was a wait. When it…read morewas our turn they then told us that our car wasn't available and that we would have to wait for it to be cleaned if we still wanted the car we requested. It has been over an hour and we still have not gotten our car.

I've rented from these folks in Kingston for 3 years in a row and their service is excellent…read more I had a problem with a car last year and they had a replacement car ready for me the same day. This year they went above and beyond and solved a logistical challenge for me dropping the car off. Their cars are in great shape. The last one only had 600 miles on it! I'll be renting from them many more times!

every time I use this location there is a major issue today the suv we ordered over a month ago was…read morenot available for our long distance family trip. so we are piled into a car that we did not want. they also tried not to give me a discount