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    Sensory Smiles Children's Dentistry

    5.0 (3 reviews)
    Closed 8:30 am - 4:30 pm

    Services - Sensory Smiles Children's Dentistry

    Cavity treatment

    Crown cleaning

    Dental exams

    Sensory Smiles Children's Dentistry Photos

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    My Kid's Dentist

    My Kid's Dentist

    3.8
    (56 reviews)
    3.8 mi

    Please tell me what experience one had at this office, I would greatly appreciate it. I came in at…read more12:14pm today (10.4.25) I was late. My appointment for both my children was at noon. There is a grace period of 15 mins and the operations manager Toni C stated Dr Nam is running behind on schedule and could NOT see my kids. So, I reiterated your going to reschedule my children even though we made it within the grace period because the Dr does not want to run even more backed up on schedule. She was very rude, rolling her eyes. She had poor etiquette and poor customer service. There is a better way speaking to a patient. Not sure if there are cameras. Being loud and rude around other patients was uncalled for. Ms Toni should have talk to my family and I in a respectful manner and possibly pulled us to a room to speak to us. Yes, I was definitely bothered due to being pushed away and being within grace period. Only reason I was pushed away is for the Dr to get caught up with the schedule. Has anyone experienced Toni's attitude as well. I did not feel welcome upon entering the office. Can anyone relate? I asked for her manager's information along with corporate and she denied information and stated she would reply my request for a return call only. One was here several years ago and stop coming here due to change is staffing with a big turn around. Now, I am beginning to wonder why I returned. Care quality and office experience is definitely terrible here.

    This has been a long time coming. Was referred here by my son's dentist because this office is…read moregeared more towards children. His normal dentist found 1 cavity they needed to be filled. We arrived to his appointment and the dentist tells us that my 8 year old needs a filling in every molar and multiple baby root canals. I was horrified, they quoted me almost $3,000. I decided to get a second opinion which is not easy when you need to change the office through insurance first. We finally got another appointment at a different office who found 1 cavity in between 2 teeth and had it filled. I cannot believe how this office can take advantage of parents and be willing to put children through this kind of extensive work.

    Photos
    My Kids' Dentist - Front Desk
    My Kids' Dentist - Front Desk
    My Kids' Dentist - Patient Room 1
    My Kids' Dentist - Patient Room 1
    My Kids' Dentist - Patient Room 3

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    My Kids' Dentist - Patient Room 3
    Children's Dentistry of Inland Empire

    Children's Dentistry of Inland Empire

    3.8
    (113 reviews)
    3.3 mi

    Dr Cheng and Nurse Jocelyn are professional, friendly . I have two daughters ,both of them like…read morehere a lot , especially my 2 years old . They also have game room for kids to play while we are waiting . The whole clinic is very clean . I would strongly recommend this dentist .

    I had a horrible experience with my 3-year-old daughter at this office. She needed a crown, and we…read morechose a white crown because we wanted something that would look natural. On the day of treatment, during the procedure, the staff realized they were missing a filling material, which caused a long delay while they searched for a replacement. This was extremely unprofessional, as all necessary supplies should have been ready beforehand. Because of the delay, my daughter became overwhelmed and distressed and began crying. I immediately expressed concern that the crown looked smaller than the neighboring teeth, but Dr. Chen tried to convince me it was fine. Since my daughter was already upset, I decided to wait and see. Once we got home, it was clear the crown was significantly smaller and did not look natural at all. Considering I paid over $700, the result was very disappointing and not cosmetically pleasing. Just a few hours later, the crown fell off completely. When we returned to the office, Dr. Chen became defensive and had an attitude. I requested that the crown be replaced. During the process, he was rough with my daughter, causing her pain while cementing the new crown. It was an extremely unpleasant and upsetting experience to witness as a parent. I do not recommend this office. The lack of professionalism, poor communication, and rough handling of a young child are unacceptable.

    Photos
    A fun environment for the kids with great games like PAC Man
    A fun environment for the kids with great games like PAC Man
    Tooth pulled and still happy
    Tooth pulled and still happy
    Children's Dentistry of Inland Empire

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    Sensory Smiles Children's Dentistry - pediatric_dentists - Updated August 2026

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