I ordered items online on 5/21 for store pick up. I did this because to have items mailed you could…read morehave a 5-7 business day wait before being mailed...for pick up its 1-2 days where you are supposed to be notified to come pick up. On 5/28 I emailed them for info...I was informed I could then come get my items. When I showed up I was told by a gentleman that he was about to mail my things...I asked why while he was removing the mailing tape and labels. I asked if I could get a discount for their mix-up...he stated no. After I walked out the store...a lady came after me and first stated some items were on back order. When I said then why was I not contacted...she then said the guy messed up and they had to just run and retrieve my package from the carrier and she would take off one of the Bitters I had ordered. Another lie, she refunded a vitamin that was less expensive...I reached out about it and she never replied to my email.

I absolutely love this place! Directly in the heart of the city and they have everything you need…read morein terms of fragrances shea butters and natural soaps!!!

Amazing staff and General manager is awesome. The fragrance instructors were knowledgeable about…read morethe scents and knowledge about the history of fragrances. Excellent location to make your favorite scent and the store is the BEST

As long-time, devoted customers, my husband and I are genuinely disappointed and saddened by the…read morestore's new direction. For the past several years, visiting the Roswell and Atlanta locations was an absolute highlight--we'd stop by and always leave with 2-3 new bottles after hours of delightful discovery. The core joy of this shop was the freedom to explore and stumble upon a new favorite scent. Unfortunately, that experience is dead. Indiehouse has transitioned to a membership-based experience that hides a significant portion of its inventory behind a paywall. At the lowest tier, you have to pay a $50 fee just to be allowed to sniff the fragrances--fragrances that were previously accessible to any visitor. This business model feels entirely elitist and completely betrays the spirit of niche fragrance exploration. It turns a fun, welcoming shop into a walled-off, gatekeeping experience. We used to be reliable repeat customers who spent hundreds of dollars here annually. Now, we feel priced out of even browsing. If you're looking for a refined experience of exploration and discovery, you won't find it here anymore unless you pay the high price of admission. We love to support local but now it seems we will be strictly taking our business online for future fragrances buys.

I booked a semi private scent making class for a myself and friend as a birthday gift. From the…read morebooking site to the packaging of our completed fragrance the experience was phenomenal. A few hours prior Kierra texted me with parking instructions then when we arrived was prompt to meet us (and we were even early) the studio was lovely with such a cute aesthetic and of course smelled amazing. She was patient and very knowledgeable as we built our fragrances, and wanted us to both leave with something we loved. I have only had my perfume one day and already received compliments on my smell. I would recommend this experience to anyone and I look forward to going back .

The most amazing, luxurious, intentional sensory experience you will find! Highly Recommend!read more

Mostly curiosity and the constant ads on Pinterest had me searching out this location and popping…read morein on a Sunday afternoon. I walked in and was surprised at the number of people in the store within an hour of opening on Sunday. The store layout is all about testers. You test items with the provided tester implements. They have a lot of lip gloss, balms and lipsticks and liners. There are also fragrance testers. Of course their goal is to get you to buy multiple items and the average cost per item is about $20. After a few minutes an associate came over to assist. She was very friendly and offered some suggestions because at that point I was not impressed with the offerings. Not anything particular, they don't have any colors or features you can't find in other products so I probably need to do research on the brand to figure out the hype. The associate was kind and I ended up buying a lip cream and a pair socks. With tax and all I probably spent right at $30. I'll post pics of the lip cream (G Suit in Shift) when I wear it but it's just a new brand not anything fancy. Probably not a return visit on the horizon but mostly because I honestly have no desire for a $24+ lip gloss habit.

Staff location great line this place! We bring our 13 year whenever we visit from…read moreNew York! They are very helpful

This is one of the more "accessible" Sephoras because you don't need to traipse through a mall to…read moreget to it. However, the parking out front is kind of a zoo at peak times. I would never just "pop in" to go to this Sephora but if I'm making a trip to PCM for some other reason, I will kill a few birds with that stone. Which is what happened on this most recent visit... I'd purchased a concealer online that was way too light and needed to return/exchange for another color that would be best to swatch/test in-store. Although I realized in advance that I was outside of the 30-day window by about a week, I timed my trip around visiting family, knowing that we were going to hit up PCM. Thankfully the Charlotte Tilbury rep was hovering in the area and she helped me to identify the best shade for what I was looking for. When I went to the checkout, the sales person pointed out the 30-day policy -- btw, turns out that it is 30 days from the date the order was purchased, doesn't matter that it took an additional week to actually arrive at my house via shipping to even know that the color was wrong. I could have sworn I saw on their website that items beyond 30 days could be exchanged, up to 60 days, but that's not what the staff member at the register said. However, without me having to escalate, he automatically went to get the manager. She did not want to let me do an exchange but I was both polite and persistent and she finally caved, allowing me to do this as a "one-time" courtesy. This Sephora is not as expansive as other ones and didn't have the limited edition Sol de Janeiro my niece wanted, for example. However, if you need to stock up on your favorite items or you're already in this shopping center, this Sephora is a good option.

I came to this location with my friend after Christmas so she could swap out her gift for a…read moredifferent perfume. This location is located in Ponce City Market. This area is extremely busy and congested. It's hard to find parking on street but there's a garage for once it fills up. The inside of this Sephora was packed. There was so many people shopping around. I was looking for Loccitane and unfortunately this location didn't carry this brand but their other stores do. The perfume that my friend wanted was also out of stock so she was unable to exchange her gift. I can say that the staff was very helpful with trying to help me find what I needed so thank you for that.

The staff is so friendly and patient. It is a scent overload so be prepared for your nose to be…read moreoverloaded. I had an amazing experience and will certainly be returning.

Me and my friend had a girls day at Ponce. We decided to make our own perfume and with no…read moreappointment, we were able to get right in on a Sunday. We were paired with Danielle who did an amazing job. Me and my friend truly enjoyed our experience and I will recommend again. A fave for this experience was that you are able to add on a lotion, body oil, mist, palette and maybe 2 other things with either the same scent or a new one for additional pricing. We were each stuck between 2 scents so I purchased a lotion with my 2nd favorite and my friend purchased a body mist with her 2nd favorite. I would definitely recommend, go again and highly request our girl Danielle! You are only able to pick a color and name for your perfume. All other containers do not allow customization.

3 days, very fast delivery to hawaii - Mahalo- this is my second order - ordering more soonread more

I have waited more than one month for my order. I emailed scents and suds and have not received a…read moreresponse. terrible customer service.

Really good energy walking into The Honey pot. Greeted immediately by two young ladies who welcomed…read moreus in and advised her to ask any questions as needed. My wife was collecting crystals/stones to wrap for her best friend. They had a good solid collection of stones with cards that explain the stones and their meanings/and what they are used for. The ladies were able to give further explanations as well. The shop also has incense, candles, sage bundles, sea moss, and a wide variety of other things. The shop is small but full of items and the staff are very accommodating. We will be returning.

My first time here at this establishment an it had a warm vibe when I entered the building...Y was…read morevery helpful an polite...I purchased the Love candle an protection candle....I will definitely be back again to purchase some more products...I also ordered the Love bath salt also...

The Merchant is a home goods gift store carrying a number of thoughtfully curated specialty…read moreproducts. Located at the Krog Street Market, the interior aesthetic reads industrial storehouse meets white-washed farm living room. Exposed high ceilings painted black with spotlights, hanging 60s style vintage lamps, a lacquered wooden canoe suspended mid-air and a large lightbulb arrow sign add a quirky vibe. Products include kitchen gadgets and serving ware (hand towels, plates, bowls, measuring cups, cocktail accessories, glasses, handsoap), books (travel, art, history, food/recipe, coffee table), Georgia-related souvenirs and packaged food gifts (candies and chocolate, cookies, puzzles, etc), gifting paper (like cards, gift wrap, gift bags), candles and home decor items (wall art, prints, bookends), and some seasonal holiday items that fall into above categories. They carry Lucia candles which are one of my favorite candle makers in terms of elegant home fragrances, though I only saw their seasonal fir/evergreen scent which unfortunately wasn't a love. Price range falls into the higher end so not an everyday shopping kinda place, though I'd recommend for an occasional treat or place to buy a nice souvenir. Staff seemed helpful and able to provide recommendations. Parking is available street side in the neighborhood.

Good selection of home decor items at fair prices. I got a cozy throw blanket that looks even…read morebetter in person than online.

I owe the owner of 29Thirty a huge apology because I meant to write this review a few months ago…read more This place is lit! Parking? Ehh, not the best, but it is definitely worth it and it was free. I was invited here for a real estate event. Don't know how I got on the list, but I'm not going to question a free experience in the A. This place is divided into two sections. One section for body scrubs and butters and the other for candles. We chose the candle experience. It was really fun! Very engaging and interactive. There was plenty of staff readily available to assist you with any questions you had. Regular price would have been $43.56 per person, but even then it would have been worth it. The whole experience lasted an hour or two if even. You'll have to forgive me, there was some alcohol involved in the process which made everything all the more lively. The owner is the sweetest! She made sure to connect with everyone. The candle aroma oils were expansive and you could quite literally create just about anything and everything you could think of, including any of the premade candles (available for purchase) on the walls. The best part? You get to name and keep your candle to take home. 10/10 ATL experience. Highly recommend.

I recently spent an afternoon at 29 Thirty Inc. and it was everything I didn't know I needed. From…read morethe moment you walk in, the space feels warm, welcoming, and designed with intention. I tried the custom sugar scrub-making class with my best friend, and we left with soft hands and full hearts. Every part of the experience was thoughtfully curated--from the scent options to the shimmer and self-care vibes. It's not just a class, it's an experience. Whether you're planning a girls' day, date night, or solo reset, this is the spot. And yes, they also offer body butter and candle-making classes (which I'm already planning to come back for). Bonus points for being Black-owned, woman-owned, and so clearly rooted in community and creativity. Atlanta needs more places like this!