This review is really all about customer service and comfort, as I was merely returning products at the store. Greeted warmly by a pair of staffers, I was directed to the main register, where I was lucky to have Maya assist me. She was absolutely such a positive and warm person, highly professional, interactive, and friendly. I really appreciated how helpful Maya was, making the entire return experience such an easy visit. read more

I came here the other day in order to do a "beauty insider challenge" for 100 points added to my beauty insider account. All I needed to do was show them that I was recycling an empty makeup container. The staff I worked with was super helpful and made the whole thing take just a few seconds, and I made my 100 points and wasn't even in the store for more than 5 minutes! Exactly what I had wanted! read more

SEPHORA - Cosmetics & Beauty Supply Near Me - Boulder, Colorado

I had scheduled make up appointments back in Feb for myself and my sister who was mother of the bride, her daughter marrying that afternoon of 3/28 The morning of the appointment 3/28 a voicemail was made at 9:30am stating Margaret K make up artist for Sephora was not coming to work. At the time of the call we were 2 doors over at a blow out bar -under hair blowers - getting hair done. By the time we heard the message we were left with no options - I had shared the day before when I called to confirm the appts that we would be at 9am 2 doors down getting hair done for a wedding- no one took note of that- A real client experience is to listen to the client. Final frustration is employees at the store "make up professionals " didn't offer to assist in picking foundation , lipstick makeup & gave zero recommendations. A simple "we can call another store ...." We traveled from out of state , therefore not familiar with area . Although the employee was kind, sincere and friendly it was a very young minded group with little critical thinking skills. The wedding was beautiful , this snag was a small dent in an overall beautiful wedding day! read more

Big shout out ton Vanessa at Sephora. Both women I interacted with were friendly & helpful. Vanessa helped me trouble shoot an issue with a product I had purchased before. She really went above & beyond. I'm thrilled with how my skin looks & feels. Thank you! read more

I needed my makeup done for my engagement photos at the last minute and Sephora was able to do my makeup so well! The day before I booked an appointment online- $60 for a full face of makeup (1 hour). I showed up with my hair done for my pictures and got seated fairly quickly. The person who did my makeup did a scan on my face to see what type and shade of skin I had and then got to work! She was very thoughtful and knew I was hiking to take pictures 3 hours later and that my makeup would need to last that long. She explained what she was doing and what products she was using. At the end I wanted to buy the lipstick she used On me so I could reapply during pictures- she did such a good job choosing a shade for me that it is now my scale it's lipstick! I felt beautiful and I am excited to see how the pictures turned out. read more

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Had a bad experience at Sephora today. My daughter got a gift card for the holidays and brought it in to use it. She brought it up to the register and started to scrape it off. Some of the numbers scraped off. The clerk at the register called over the manager who said that the gift card was invalid and couldn't be swiped either. My daughter was in tears and the manager said that the only option was to call customer service. Customer service said that if the card was damaged in any way, the card was invalid. I am frustrated that the card was invalid and that the manager was unable or unwilling to off my daughter anything even though employees watched her scrape it off. read more

This location is starting to make me reconsider my love affair with Ulta, MAC or Planet Beauty. Amanda was incredibly sweet, she nodded her head when I picked up the Original Beauty Blenders, the knowledge of finding me a perfect, new foundation and concealer from Urban Decay or Too Faced. I ended up NOT purchasing them just because I want to finish the remaining of my sad cosmetics I desperately want to get rid of. The lighting, the music, the faces and everything was very much energetic and made me want to stay there 4ever. My cousin ended up purchasing a new foundation. Something customized for her skin. SOOO Amanda has been with us the whole time on this. We loved this location, and I could totally see why she's an addict. I know I am too. read more

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There is a lot of selection here. Some of my regular brands are here in addition to in their own dedicated shops. I shop both, depending on the circumstances and selection. Compared to shopping in the cosmetics department in the nearby department store, these days I'd so much rather shop at Sephora. They are more likely to have a color I need in stock. There are self serve options. There is always quick and friendly staff. I will continue to shop here when I need to. The dedicated brand stores can be better informed on their products and have a bigger selection so I will continue to use them for special products. But I think I'm pretty well done with the department store option. read more

I think Sephora is every straight man's hell... Imagine the scenario... Walking along the new 29th street mall... You just came out of the MAC store with your new black IPod, and then she says, "Oh great, just follow me real quick, I want to show you something." Before you know it you guys take a quick left into Sephora's and you are looking at blush brushes and blue eye-shadows...And your girlfriend is starting to get upset because she keeps asking you "what's wrong" and you keep saying, "nothing." She might drag you to the back to look at the men's shaving creams and fancy lotions. What do you do? Here is the strategy: If you want to stay on good terms (and you all know what I mean by "terms") then just follow her and pretend like you care... just let her pick something out for you, because the truth is she knows she is in the wrong and she is going to buy it for you anyway. When she starts examining your skin to figure out if you are dry, oily, or a combination skin, immediately tell her that you are combo.... (This will cause her to not look at your face long enough to start pointing out scars or pimples.) The next step is the hardest.... As you slowly proceed to the cashier, it is very possible that she will get distracted by some other beauty product and you will be stuck in the store up to 30 minutes more. Don't let this happen! Here is the trick... Say, "I can't wait to see you in that sexy blue eye-shadow... Let's get out of here so I can take you out tonight." (Hey, if you have to spend some money to save your sanity, than believe me, it is worth it.) * Star one is for Sephora's amazing selection of makeup goodies, lotions, potions, perfume and cologne galore ** Our lucky star number two is for Sephora's own line of makeup... Which has awesome eyeliners for cheap *** Star three is for the new Boulder location **** Star four is for patient boyfriends who never nag a happy girl out of a beauty store read more

SEPHORA - Cosmetics & Beauty Supply Near Me - Boulder, Colorado

If there were such an organization as Make-Up Addicts Anonymous, Sephora would be the Axis of Evil. Lucky for us, no such organization exists so feel free to go on a make-up binge. I had to take away one star because they don't carry my perfume or any of the items magazine marketers have succeeded in convinving me I want. I know, it sounds inconceivable that there is something cosmetics related that they don't carry, but I assure you it is true. read more

SEPHORA - Cosmetics & Beauty Supply Near Me - Boulder, Colorado

I visited this store recently to be color matched for NARS foundation and concealer. The first blonde woman matched me to the shade "Punjab," even though it was much too dark for my skin. She didn't care, was on her phone the whole time, and agreed with everything I said. When I got home, I saw the shade was completely wrong and had to go all the way back to exchange for the right color (Fiji, lol). A different auburn colored hair artist helped me. They were out of my concealer color. Not only was I made to feel bad because I was being an "inconvenience" for shopping here, staff was incompetent and unprepared to do the basics-help me find a shade of foundation that isn't orange. Yikes. read more

This review is based solely on getting my makeup done there yesterday. I had my engagement photo shoot last night and I figured the way I would feel best would be to get my makeup professionally done and my hair professionally done. The reason this is getting 2 stars and not 1 is because all of the staff there was extremely nice. The appointment slot on the website said it was a 45 min appointment so I made my hair appointment ( right down the street) for 15 min after the appointment would supposedly be over. I was extremely frustrated with my makeup artists time management i got there 30 min early to see if he could start early, and he did! We started about 15 min before my time slot which was great! What was not so great was the fact that he took an hour and 45 minutes to do a makeup job that I actually hated and wiped off as soon as I got home. I know its always a gamble to get your makeup done the way you like but my makeup turned out NOTHING like the pictures I showed him. He knew I had an appointment to go and still lacked any sort of urgency. I was 35 minutes late to my hair appointment where they almost couldn't take me which made me 30 minutes late to get home and leave for the engagement shoot. This day was supposed to be laid back and make me feel special and I left Sephora in tears and stressed. Needless to say I will never go back to a Sephora to get my makeup done. Ladies, save your time and money. read more

Sales rep was initially helpful when trying to help me look for a specific product. When she realized they didn't carry it any more, she became disinterested and showed me two brands. When I started asking questions, she only answered half of them, wouldn't directly address price, and pushed a particular color on me. When I asked why she wouldn't explain, said I should do it, and walked away. read more

Today was the last time I will visit the Boulder Sephora. I came home and ordered my products on line. Staff members were completely rude and dismissive. read more

This visit was literally the most disappointing experience at any Sephora ever. I have been a vib rouge for years - this time I walked in with a friend who had never been to a Sephora, but spends an assload on makeup at Ulta. I promised her a fun experience and she really wanted to learn how to apply fake lashes. Firstly, I had to fight to get any attention from the eight or so employees who were milling about and gossiping in little clusters all over the store. Only two customers were in the store other than us. Two of the employees saw me coming their way and literally turned on their heels and walked briskly away from me. Finally, a sweet junior assistant came over. I told her I was a VIB Rouge and would like help with lashes. She then radioed and said someone would be right out. We waited several minutes by the beauty bar, only to have her come back (obviously embarrassed) and say that in fact, nobody could help us. In fact, of all the employees hanging out with one another in the store, none would make themselves available to even touch up our makeup as we were on our way out to a work dinner, let alone teach my friend to apply her fake lashes. We walked out without spending a dime. Sephora corporate should take a hard look at Boulder. It's a terrible shopping experience and the employees are pretty much unanimously jerks. I wish I remembered the name of the young girl who was the only person that actually tried to help us. I asked her "we are in a Sephora, right? We didn't take a wrong turn somewhere?" read more

The store is the only cosmetic tent in town. Sadly. The stock is stacked. Pretty much all the big names in make-up and skin care are represented. But, to be clear, those names are NOT represented because the staff of this particular SEPHORA is appalling. Truly, the worst. I am a well-traveled man. I'm unique in that I have visited make-up and skin-care counters all over the world. Trust me, I know what I am speaking to here. This store is fundamentally flawed. The salespeople are either bored, disinterested or uneducated in the products they're supposed to recommend to their clients. I've received virtually none of that. And it's happened over and over again. A REAL cosmetic counter builds relationships. A REAL cosmetic store is generous and knows how to make a client feel special, seen and served. This SEPHORA does none of those things. It is not cheap. You'll pay the premium, the highest price in any retail store, without top drawer customer service. I have 2 children. Both are girls. One is 9. The other 17. Each has divergent tastes and needs. In a couple dozen trips to SEPHORA, I have been treated with respect, genuine interest, informed customer service, generosity and gratitude ONCE. ONE TIME! Today I had to purchase Gift Cards for the girls for Easter. I mentioned that I would love any kind of perks they could conjure up in the form of testers for their Easter Baskets. Those types of trial size cosmetics and perfumes cost that company nothing. ZERO. $0.00 I was greeted with generosity by one woman at the register. She gave me some odd testers but I wasn't going to stare a gift horse in the proverbial mouth. I forgot to get 2 Gift Cards and had to go back in and purchase another. This time, I was greeted by a miser who was just punching her cash register and her clock. I had just spent a few hundred dollars there. Some Easter "candy" would be delightful. She tossed a few inappropriate products on the counter for mature skin. When I said they seemed unsuitable for the girls she said, "Everything else is for Birthdays." I asked if she had some perfume testers. She literally said to me, "I can't give you any of that. I can't open the perfume bottles and pour them into anything!" "Next!" WHAT??? I was shocked. The saleswoman directly before her had slipped some vials of test perfumes in my bag earlier. I've been gifted with perfume testers since I was 17 years old in the 80's. MADNESS! So, look, if you go, please just ask for a senior team member or manager. Otherwise, you'll get a cold fish that doesn't give a flying cotton ball about you. And that removes all the real joy from purchasing premium cosmetics. Cosmetics are intimate products. Demand service and respect. Maybe we'll meet when SEPHORA has washed up and been replaced by a real cosmetics store. Til then, mark my words. Be beautiful but beware. read more

I'm not going to spend my money at a store where the employees are rude to their customers. I came here to shop and was looking forward to a fun evening of shopping until I was treated like dirt by employees with a very bad attitude. I decided not to buy anything because of it. No Sephora you are not all that! I can buy my makeup online besides everything will soon be online anyways in case you haven't noticed shopping malls are more and more becoming a thing of the past. You can get any product that Sephora sells online, from different companies such as Macy's or Dillard's. Since the employees are too good for my business I'll go elsewhere from now on. read more

Hostile and dismissive customer service. We are seeing customer experience quality declining all over the country. However, I personally I can't shop here in the Boulder store anymore. I realize that people can't support themselves on a full time retail job. But I run into the store when I have to a couple of times per year. These past few years, it's always an upsetting experience as to how I'm treated. It used to be a good experience to shop here. I think retail management is missing something. Maybe creating extremely high sales expectations along with AI monitoring employees productivity, yet not training and valuing their employees. Thus employees don't value customers. This Leads to low morale and hostility and low retention of employees and customers. I agree with another reviewer's observation too, employees gossip in small groups and seem rushed and pissed off when they have to help a customer. I also, like the other reviewer, try to be empathetic and positive toward the employees but they are still hostile. One young lady while working the cash register, belted her long front and back script at me while blankly staring over my shoulder "hello welcome ...." "Thank you for visiting Sephora..." she was yelling we come and thank you, yet wouldn't look at anyone checking out at the register. read more

I have a love-hate relationship with Sephora. I love browsing and looking girly, I hate making decisions and high-priced makeup. More often than not, I end up going in 'just to browse' and walk out with stuff I don't (really) need. They have an awesome selection for a small(er) store, but I feel like they're in such a prime location that they could be bigger (and thus carry more brands). But seriously, for a beauty junkie, they are the go-to place in Boulder. Not only do they have make up, but fragrances, skin care, hair care, and beauty tools. If I'm in the market for something obscure, I can probably find it here. My main problem is with the service. I'd say it's more miss than hit. I've had bad experiences numerous times where I was wandering in search of some guidance and the sales girls were standing by the entrance chatting amongst themselves. I mean, I know selling make up is, like, hard and stuff, but, like, could you, like, bother to check on your customers, like, once in a while? Sometimes the girls bring you to what *they* think you want and then go away. Other times, you get someone that actually cares about your needs and takes the time to talk with you and find you exactly what you're looking for. Those are the times that make Sephora the amazing store that it is. Prices are what they are for high(er) end makeup. If you shop around (within the store, of course), you can definitely find things within your budget. Check out their store brand - it's awesome! If I had more money, I'd definitely be here more often. That being said, this is, hands down, THE perfect girly store. read more

Sephora's 'makeup artists' have this firm belief that I, a blonde so blonde I am practically albino-looking, need a makeover that involves spackling my face so heavily that it looks like cracking pavement when I smile, painting my eyelashes black - not brown, but black - and ringing them with very dark eyeliner that they don't bother to even attempt to blend, making my eyebrows stark and powdery brown, and giving me golden pink lips. And this after I say, 'I just want something natural looking that brings out my eyes a bit.' Now I know that Sephora is not a beauty salon, so doesn't deserve to be judged on its makeup artists (I hear you thinking it!)... but I do think that if they're going to offer these free makeovers to demonstrate the quality of their products, that they should get some 'demonstrators' who actually know what they're doing. Perhaps the golden pink lipstick is fabulous and totally works on me, but I'd never know it with the disaster happening on the rest of my face! So that sell just fails. That said, if you know what you want and you're a fairly seasoned makeup-wearer, Sephora is paradise. It's huge and well-organized and has everything from super-high-end, who-actually-buys-this-shit, $400 face cream... to decent $4 eyeliner. The salespeople are exceedingly helpful (until you let them give you a makeover) and will help you find the precise thing you are looking for, and there's 'Try Me!' stickers on virtually everything. So you pretty much can't make a mistake. But if you somehow do, there will be no sneering or eye-rolling when you try to return something. Trust me. I know. (I was fooled by the hard sell, okay? I thought that heavy black eyeliner looked good on me. It does not. I asked strangers and friends. It does not. All I really had to do was look in the mirror. So I took it back.) read more

I buy way too much stuff at Sephora. I'm 29, already have dry sensitive skin, and hate the havoc Colorado sun and dryness is having on it. I swear I look my age here. (In the bay area, I looked 5 years younger at least, argh). So Sephora has been my go to for good moisturizer, makeup, perfume atomizers, anti-aging peels, eye cream, etc. I'm apparently one of those people who spends a lot on my skin because I'm constantly getting free stuff and discounts on Sephora. I love trying out new scents (i collect perfume), and new products. It's a smart marketing ploy because I do buy some of the stuff I try in full size. Anyway, Sephora is just great with a fun, helpful staff, a wide range of products, and tons of things that will make you look gorgeous. I have so much fun here. read more

Honestly had a pretty bad experience here on my most recent visit, very rude staff, seemed irritated by my presence.. I attempted to lighten the mood, get a laugh, but tough crowd here... Previously Ive had good experiences with employees that do an amazing job helping me match a foundation, however whoever helped me last time really left me with a sour taste :( I am horrible at figuring out what foundation matches my skin so I go in for the help, but on my last visit whoever was helping me rushed the process so much, seemed irritated when I asked any question, and gave me foundation and concealer that COMPLETELY does NOT MATCH. Also, I asked if there were extra ingridients in the matte version of bare minerals loose powder and she said no quickly, but I looked it up and there are. I only went in because I wanted the foundation that is super clean and wouldn't break me out but now I have a product that doesn't match and has silica in it which I'm trying to avoid. Regardless, I put it on when I got home and looked like an orange. The powder is closer to my skin than the concealer but both abssolutely do not match. Frustrating $60 to spend, if I wanted to get the wrong match I would've just ordered it online... and probably would've gotten closer!. I should have known not to buy it since she was unthorough and rude, but I gave the benefit of the doubt assuming she just had a really good eye for it. Big mistake! I don't think I'll come back here. read more

The staff walked by me like the plague. Plenty of normal human interaction and eye contact from other customers but noooott the staff. They must have had some issues with people getting samples too often or something, cause when I asked...it was clear that I was catching someone else's heat. The irony here is that I have bought colognes for a long time and have taken up making them as a hobby. I thought it would be fun to go in and test some new scents and maybe even chit chat about fragrances. Man was I wrong. Noticed in a different review someone said "if you want to be treated like a thief, come into this store." It's sad but true. read more

during my recent visit to Sephora's - the cashier did not bother to ask if i wanted to use my points or ever asked if I had points because there was more than 1 person in line she was in a hurry to complete my transaction. I have lots of points and am a gold level which didn't seem to matter, she didn't bother asking or showing me what I was entitled to receive, also it was my birthday and they were out of birthday gifts. they may lose me to ULTA A read more

Ambiance: Beautiful shopping center Parking: ample parking (though if more people shopped the parking would be so so), parking was free Service: Friendly and excellent customer service. They treated me well and I felt very welcomed. store layout: pretty easy to navigate and find things Cleanliness: Very clean and beautiful. read more

If you like being ignored completely and having people avoid you this is the store for you! I have been going to this store (unfortunately) for years. They have the worst customer care. I attempted to seek help for a multitude of purchases the other day, no one would help me. So I left and gave my business to MAC. It is super disappointing. How can you be this terrible at customer service? Avoid this store and go to Flatirons instead, or MAC! read more

I have always loved Sephora for their great customer service, but the last several times I've gone to this location they are short staffed and I have to wander around asking multiple workers to help me. The woman yesterday taking inventory (who I believe to be the manager) was rude and not helpful whatsoever. Everyone working there seemed to be in a rush to help me and move on with something else. read more

if you like getting glared at when you enter a store, ignored, and treated like a thief - COME TO THIS STORE!! Sometimes when i'm really itching to be treated like a second class citizen i walk right into this store just to feel the piercing eye daggers from the female version of Paul Blart who is always at the front. this sephora sucks straight up. i have some suspicions that maybe the workers are prejudice and can't shake their implicit bias because I am a woman of color - seriously. the last time i came to this sephora I was wearing a Louis Vuitton backpack and tee shirt dress (OBVIOUSLY NOT STEALING, ITS A MINI BACKPACK WITH NO OPENING) I was not greeted or helped, the only """""help""""" i got was paul blart literally SPRINGING around the corner like a lethargic house cat and saying " what do you need ? " . . not asking if I need help, or offering her service, but "what do you need". my response was "nothing???" she is so lucky it was my birthday and I was feeling nice because the next time I'm in this store and the workers think they can treat me any type of way I will be letting y'all know what the f*ck is up. I went into this sephora with my sister yesterday, we both came from the gym and were wearing our backpacks, I work in retail so I know how backpacks look to workers I guess? (at my work I personally I don't care) but we were shopping right by the register and browsing reviews online and the female version of PAUL BLART literally kept walking past us and saying into her earpiece....verbally telling other people our every move...example: "she has the....kat von d..lip pencil in her bag....they're starting to look at highlight...." IM NOT MAKING THIS UP. PAUL BLART, IF YOU ARE READING THIS AND ARE SELF AWARE TO KNOW THAT YOU ARE QUITE LITERALLY THE HUMAN EMBODIMENT OF PAUL BLART: YESTERDAY WAS YOUR LAST DAY PROFILING ME. If you try that ever again I WILL be calling you out and today I WILL be letting sephora corporate know how bad your store and customer service is. read more

I just moved back to Boulder after being away for a couple years and just went into Sephora. In the past, the service was friendly, relaxed, informative and real but not as much so this time. The woman at the register did not crack a smile and was looking away when she spoke to me. It was just not a friendly exchange. I was also very distracted my her over-inflated lips...to each their own, but this is Boulder not LA. ;) read more

This location specifically cannot color match women of color. I've had to go back twice to return a foundation because it doesn't match. I try to not get the same make up artist to do a color match and they continue to put a brown color on me and call it good. Do not go here if you're a woman of color. The women just try to sell you foundations and put whatever orange color that won't match your complexion on you. Very upsetting, I wasn't treated like this in Denver area or at Park Meadows. read more

Thank you to your very helpful staff! Lyndsey was amazing and did a great job with customer service. Thank you for being the best Sephora in Colorado! read more

So I normally go to the Sephora at flatirons and every two weeks I was coming in and blowing lots of money and they would know my name and help me out and make amazing recommendations even though I would return or exchange things because my skin is so sensitive. But I heard about the Estée Lauder foundation and they only sell it at the boulder location (which is really sad because I live in Thornton) so it's a 45 min drive but it's absolutely worth it because my sensitive skin loves this foundation and the girls here are so helpful color matching me and I love how here they really do offer samples on about everything to try it out before I buy it because of my sensitive skin. read more

I was actually completely ignored by 4 sales associates, for 15 minutes. Despite me holding a product and scanning the store for help with my question. One woman looked at me to make sure I wasn't stealing but never asked if I needed help and when I tried to get her attention she acted like her phone rang?! Feeling pretty alone, ANGIE came right up to me when she came back on from break with a smile and answered all of my questions and more. She showed me how to use the product I was curious about and I bought more then I would have if she hadn't come along. I will always look for her when I go back into this store now, Because I know she loves her job and truly wants to help people. Some of the woman who work in this store are too catty and make me uncomfortable. But Angie was an angel!!!! read more

My mom and I came into Sephora to grab some dark spot corrector by Clinique and a worker came up and told us about a better deal and brand that she had tried herself. She showed me how to use it and even gave me a sample of vitamin c powder to mix in with my moisturizer. It was a better price and I'm so excited to use it. Very pleased with this location!! read more

Wow! Epically rude and unhelpful staff. I've been to Sephora locations all over the world and I've never encountered such nasty employees before- no wonder it was completely dead in there. Corporate needs to take a look at this location in Boulder, CO. read more

Shopped at Sephora-Boulder location and was disappointed at my experience. No staff offered to help us and the check out clerk was rude three different times in the same transaction. My daughter and I spend a lot of money at Sephora and will continue to bypass the Boulder location and shop at Flatirons. I expect this behavior from Ulta, not Sephora! read more

Anyone who makes comments that suggest Sephora caters and bows to the young only has a huge chip on their shoulder. Its obvious based on the diverse age group employed at this store and the level of service I witnessed when I was there that all kinds were getting that this store wants to give it's customers the best service available. I found their express eye consultation to be gorgeous and I learned how to do a smoky eye. The artist was fun, easy to learn from, and didn't pressure me into buying but definitely gave me options should I want to buy! I was even given a free sample without even asking for it of an eye cream! I have been to this store many times and I have always had nothing but great service and friendly employees in what has to be the cleanest Sephora I've been in! BTW, I am in my 30's. Don't forget to pick up some skincare while you are there! It's all hiding in the back half of the store where it's easy to miss! I love this store!!! read more

LaVanda was the color consultant who was wonderful. She listened to exactly what I wanted and used products that suited what I would ACTUALLY use in my day to day. LaVanda styled my makeup and gave me great tips that will be really useful to me. She also discussed different colours and ideas that I might be interested in and accentuated my normal style to give me something a little different. She did not pressure me to buy anything however I ended up spending a couple of hundred dollars. And there were a few things I had never considered and am now thinking I might try out. Everyone at the store was super friendly and welcoming and although slightly overwhelmed by the selection the consultants were all so helpful. Thanks for making it a wonderful experience :) read more

They LITERALLY NEVER have anything I go in there for. These are all products that they allegedly carry, but they never have them in stock. I've been trying to shop here since they opened, and I've never once been able to get what I came in for. And I'm not talking one or two products. I've tried to get over a dozen different things to no avail. Someone in management needs to get their inventory in order. Quick. Today was the last straw for me. The Sephora in Boulder is dead to me. Long live Sephora in Broomfield! read more

I find the staff here surprisingly helpful for a Sephora. I don't think I've ever been ignored, brushed aside; no one has been rude either. I'm pleasantly surprised that they hire such helpful people at a chain store. read more