Do not shop here. The items are UNSEALED BEFORE you even buy it so if you try to return it you…read morecan't because of a clause in the return policy. My mother bought an item and left it in the vehicle overnight, tried to return it the NEXT day and they told her she couldn't return it because it's UNsealed which is exactly how she purchased it. Make sure the item is SEALED BEFORE purchasing!

It's run by rude old Asian people who seem to hate their clientele. I was rushed out of the store…read moreand then called back to sign for my CC. No one offered help and the professional section is a laughing stock. Just crappy drugstore brands with a few Paul Mitchell and Moroccanoil items you could buy cheaper elsewhere. I bought Paul Mitchell Bond Rx but from now on I will get it from Amazon. I'd avoid this dump and shop at Sephora instead.

We were in National Harbor and almost didn't stop in because it looked like a tween store. But we…read moredid and it was so inviting, smelled good, and had nice displays. There's a Alexandria brand sugar scrub that I always pickup when I'm in DC but I decided to give this brand a try. The scents smelled pretty good -- not like candy, but distinctive and interesting. I also bought some soaps that looked like bite-sized bon-bons. The woman in the store was nice and very helpful. After reading that BrookieGirl is Black-owned, female-owned and started by a mother for her daughter, I want to support it even more. Stop in this sweet and enticing spot to smell good!

I spotted this place while picking up a last minute gift at Montgomery mall. The scent was lovely…read morefor the age group I was shopping for. We picked up a shower gel and a body spray. Great prices and a lot less than what I would have spent at a nearby retailer selling like products. The salesperson, Shantel was helpful and pleasant. She gave us background on the company and the products. We got a 15% coupon for our next purchase. Thanks!

Khalilah was amazing! She was very friendly , knowledgeable , and patient . She genuinely wanted me…read moreTo have a good day, wanted me To get what I needed, be comfortable with my purchase , and be happy. The clientele in the store is a nightmare, they were rude. But she was graceful. I will probably stick to the Springfield location because the entitlement of the patrons there is disgusting. Khalilah is an amazing person who held her composure with a smile. She has a heart for great customer service and a proficient at juggling multiple responsibilities at one time .

I always feel so unwelcome in this store. On more than one occasion, I've come in here and been…read moreignored by the staff the entire time. I recently went in and stayed for 20-30 minutes, and the whole time, they just stared at me like I shouldn't be there (and most of the staff are women of color like myself, so I don't believe race or gender to be factors). Giving two stars thanks to the one person - a very sweet Latina - who helped me check out. She was the only person who spoke to me and had great energy with all the other customers as well.

I was in a bind with getting into town in time to pick-up some items. Desiree was a delight and…read morehelped me out over the phone. They carry beautiful lines that are hard to find. A treasure in OT.

I went into the store to buy foundation. Kaylee was extremely friendly and helpful. I really…read moreenjoyed her vibe. I will come back to buy eyeshadow. Thank you.

I am incredibly happy with my experience and results with Dr. Anya Costeloe. I had a facelift, neck…read morelift, and brow lift, and from the very beginning I felt complete trust in her. She is extremely knowledgeable, thoughtful, and caring, and she always made me feel safe and well supported throughout the entire process. It has been about three months since my surgery in October, and I truly love how I look when I see myself in the mirror. For a long time, I did not recognize myself and it made me feel sad. I avoided photos and never felt comfortable being photographed, even with my daughter and granddaughter. Now I feel like myself again. I feel beautiful, confident, and at ease, and I no longer feel the need to hide or fix my face or neck in photos. Dr. Costeloe gave me back my sense of self, and I am deeply grateful to her. I would wholeheartedly recommend her to anyone considering facial surgery.

I went into this procedure expecting a smoother, more refined final result, especially by the…read moreone-year mark. While there was improvement in the overall shape of my arm compared to before surgery, the outcome still feels unfinished. The biggest issue is the scarring. At a year out, it's still very visible dark in color and somewhat raised in areas. I expected more fading and blending by now. The surrounding skin also has uneven pigmentation and texture that hasn't fully resolved, which makes the area stand out more than I'd like. From a contour standpoint, there's improvement, but not the tight, clean look I was hoping for. There's still some softness and lack of definition in parts of the arm that I thought would be addressed with the procedure. To be fair, this isn't a disastrous result, but it's also not a "wow" outcome. It feels like I got about 50% of the result I expected, and the remaining 50% mainly scar appearance and skin quality was never fully addressed or managed. If you're considering this procedure, I'd strongly recommend having a very detailed conversation about scar management, realistic outcomes, and what follow-up treatments might be needed to get a more polished result. I think I would have benefited from more guidance and a clearer plan for the healing phase beyond the initial surgery. Overall: noticeable improvement, but not as refined or complete as expected a year later.

I am glad I found Dr. Frye. The parking garage is attached to the building where the office is…read morelocated. The offices on the second floor and very easy to find. The front desk staff was extremely friendly and amenable (though I was running really late because I put the appointment down in the wrong time zone.... DOH). Dr. Frey's assistant asked a lot of questions and I like the fact that everything was done electronically so it immediately uploaded to their system for review. I felt like Dr. Frey had an amazing bedside manner, asked a lot of questions and really listened to my concerns. She asked what I had used in the past and she also wanted to know what other medications I was using. I feel like her layered approach will get to the source of my issue. I will definitely follow up with the review in a few weeks. Her office does take insurance and they validate your parking..

I am extremely disappointed with my experience at this office. It came highly recommended by a…read morefriend, and I had been receiving a series of hair injections, with my final treatment (the third in the series) already scheduled. Unfortunately, while driving to my appointment, I received a call informing me that it had been canceled due to weather--this was a week after the recent snowstorm. If the office anticipated canceling appointments, I believe patients should have been notified at least the day before, not while en route. I actually received the cancellation notice as I was parking in the garage. What was even more disappointing was the lack of follow-up. After attempting to reschedule, no one from the office reached out as a courtesy to assist with booking a new appointment or address the inconvenience. The lack of communication and consideration was very frustrating. Based on this experience, I will be seeking treatment elsewhere.

Ask for Molly !! She is a total doll - helped us in advance get our cyber Monday shopping lined up…read moreand remembered to call us to check us out on cyber Monday !! Thank goodness as we had a medical emergency and without her following up and helping we wouldn't have gotten our items. She's warm and customer oriented ! Go find her !

I was in town on vacation and wandered into the store on a whim. I had never shopped at a…read moreBluemercury and I was pleased to see the higher end brands that I like to shop for when traveling overseas. I was greeted by the lovely Keyana, who asked me if I was looking for anything in particular--told her what I needed and she totally nailed the best colors and products! She was very attentive, knowledgeable and helped me tremendously. She even assembled a few samples for me so I could see how my skin would react. I was impressed with their own line, M-61, and I would shop here again based on my experience with her and would ask for her in the future.

The fact that this location is the only one that has my fav massage oil!…read more Oh, but Victoria, the cashier has AMAAAAZING customer service. She was so sweet, parient, and knowledgeable.

I have been to this establishment before but this is my first time in the DMV area and I wanted to…read moreshow appreciation to the lovely staff! They were so nice and personable to me. I love when people come to work & actually showcase that.

I make the drive from Alexandria to them because they have the best deals on really good quality…read morehair!

From the owner: Largest virgin hair best customer service cheapest hair store in the townread more

I am 7 days away from my abdominoplasty, breast augmentation, lipo and Mons pubis lift. I have been…read moretreated so amazingly by Jazz my rep in LA , Kelly and Dr Jones.... I am excited about this amazing transformation that I'm about to experience. I will make sure I take more before pics and update this entire experience. Ladies and gents I strongly urge you to contact Lexington plastic surgeons for all of your cosmetic needs and concerns. Thanks guys and see you soon

Please read this BEFORE you decide to use Lexington Plastic Surgery for any procedure!!!…read more I had a consultation in Fall of 2023 for a keloid removal. It's done virtually only by what they call a "consultant or representative of the company". This person is NOT the doctor or nurse doing your procedure. Regardless, I felt comfortable enough with the consultation to proceed with scheduling my keloid because social media and their website will have you thinking they are the best. During the consultation they stated the procedure has a 95% rate of the keloid not returning due to their "methods" of aftercare such as laser treatments and steroid injections and follow up appointments throughout a year period that is ALL INCLUDED IN THE SURGERY PRICE. That's what Dr. Jones proudly states on his website and when you call the practice number. The surgery went well but after my surgery is where the unacceptable, unprofessional, and lack of responsibility for my care started. Immediately after my surgery which began at 830am, I was sent to another floor for my first follow up laser treatment. I had to wait 2 whole hours to be seen by the laser tech!! I was in a ton of pain from the surgery and couldn't believe that they didn't take me immediately considering I was schedule for my procedure that day. It was painful and irresponsible medical care. That was my first sign of the deplorable service and after are at this business. Next, I was told I had to schedule follow up treatments in intervals so that they could monitor if the keloid was starting to return and if so slow down the growth of it. I proceeded to schedule a few appointments. One day prior to my follow up after care appointment at the Oxon Hill Location, I received a confirmation text for my appointment. But showed up the for the appointment for the office to be completely CLOSED!!! I couldn't believe a "reputable" surgery and medical practice would be completely closed on a day of a scheduled appointment they reminded me to come to! This happened twice since my surgery. You read that correctly. 2 times the office has not be available for my scheduled appointment for after care. The only number they have is a call center which has repeatedly "fielded" my calls to speak to management and the medical team and yet no one has called me back. The company states the success rate is largely due to the aftercare you receive and yet they don't provide it efficiently or professionally. My keloid is starting to return and the can't even have nurses or medical professionals available to respond. Medical care doesn't stop when the surgeon walks out the surgery room. This places lacks business operations, proper medical care staff, and leadership/CEO that cares about patients!! I paid for both the surgery and aftercare and haven not received it.