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    SEPHORA

    2.0 (21 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 1 month ago

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    Squished sticky tube of gunk

    This Sephora makes my skin crawl. I have a lot more photos and alerted customer service, they said a manager would follow up. It's still bad where the associates do not offer samples or swatching. The testers are broken and always trash like used cotton balls on display shelves.

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    2 years ago

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    9 months ago

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    27 days ago

    the customer service is absolutely terrible they will stare at you like you're an inconvenience.

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    4 years ago

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    Colonial Drug - Front window

    Colonial Drug

    4.3(21 reviews)
    6.6 mi
    $$

    The best stop on your shopping tour! I had the pleasure of stopping by this unique store and…read morepurchased a wonderful men's cologne for myself. This place has hundreds of fragrances and hard to find men's and women's sundries. The proprietor is a quiet and nice man who was able to pinpoint the right product for me based on my request for something subtle. There have been a few unjustified bad reviews that I've read, and I have to blame the reviewers who are more likely the problem. Simply put, if you're going to shop retail, then purchase from retail. Don't walk in and try a bunch of fragrances then buy online to save a few bucks. Do the right thing by merchants that have rent to pay and operational expenses. Supporting local May cost a bit more but it worth it. Thank you sir for a great experience, I'll be back.

    I had a bad experience here. I came looking for a particular perfume (Jicky by Guerlain), asked the…read moregentleman there and he showed me a bottle. I asked whether I could test it and was told no. I have only smelled old bottles of Jicky -- I don't know what the current version smells like. Without trying, I couldn't decide whether to buy it, so I gave the perfume back and told him I'd think about it. They were selling it for $145, same as retail. I then had a walk around browsing the store. Once or twice I saw something I hadn't heard of and I took out my phone to Google it. I'm a bit socially awkward and I sometimes prefer to read about things online instead of bothering someone with questions. I went to the door and told the gentleman at the counter thanks and good bye. He said to me, "so I'm curious, were you just shop malling me or what?" I'd never heard that term and asked what he meant. He said, "You look at our boxes and then you look the prices up on your phone -- that's shop malling." I said that I was really mostly interested in the Guerlain perfume, and if they'd had a deal on it I would have taken it. But they didn't and plus, I'm not going to shell out $145 for a perfume if I can't try it. He said to me sarcastically, "Support local businesses, huh." I replied, "Well, I still might be back, you have some good stuff." And he said, "I won't hold my breath." It's not nice to be snippy with a customer who's just coming in to have a browse. And the "shop malling" accusation came out of nowhere too (just because I was walking around and looking at my phone?). The funny thing is, I would gladly pay retail price for something or even a bit more to support a local business run by nice folks -- keyword here is nice.

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    Colonial Drug - Remember that MOTHER's DAY is this SUNDAY MAY 8th, 2016.  Call COLONIAL DRUG  Newton      617 - 965 - 2221.
 1000scents@colonialdrug.com

    Remember that MOTHER's DAY is this SUNDAY MAY 8th, 2016. Call COLONIAL DRUG Newton 617 - 965 - 2221. 1000scents@colonialdrug.com

    Colonial Drug - Floris of London Rose Mouthwash.  3 drops in a half glass of water.  Still used by the Royal family. Enjoy this British tradition from 1850.

    Floris of London Rose Mouthwash.  3 drops in a half glass of water.  Still used by the Royal family. Enjoy this British tradition from 1850.

    Colonial Drug - Travel the Carribbean Islands with the Fresh, Clean Lathering Shower Gelees inspired by the juicy fruits, fragrant flowers and lush fauna.

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    Travel the Carribbean Islands with the Fresh, Clean Lathering Shower Gelees inspired by the juicy fruits, fragrant flowers and lush fauna.

    Fragrance Outlet

    Fragrance Outlet

    2.6(5 reviews)
    0.0 mi

    Not one to leave reviews but felt it was warranted for this location! On the 3 different occasions…read morethat I've been here (once to browse, second to make purchases, and third to exchange for a faulty device) the service has been superb. The employees have always greeted me and gone above and beyond to be helpful. I owe my new signature scent to a recommendation of theirs - and I'm pretty picky. Overall, happy that I live in close proximity. I'll be returning for all future fragrance purchases for myself and loved ones!

    Had a wonderful (and wonderful-smelling) experience here! The staff person who helped me was SO…read morefriendly and truly wanted me to make the best decision for me and walk out with fragrances I love. I was looking for both cologne and perfume for our upcoming wedding, and I think she sprayed me about 50 samples to try to find the perfect scent and feel for the day. For my perfume, she helped me find one that not only smelled nice but also had a pretty bottle (gotta do it for the pics!). I didn't feel rushed or pressured at all, and we had a great time just hanging out and sniffing all the things. I ended up buying a cologne (Mercedes -Benz Day) and a perfume (Chloé Love Story) at buy 1 get 1 half off, and I found it to be a very good deal. I'm so excited to spritz on our fancy scents for the first time on our wedding day and am so grateful for all of the attention and support from Fragrance Outlet!

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    Fragrance Outlet
    Fragrance Outlet - My purchases

    My purchases

    Fragrance Outlet - Cologne + Perfume (buy 1 get 1 50% off)

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    Cologne + Perfume (buy 1 get 1 50% off)

    Olfactory Nyc - Boston - Interior

    Olfactory Nyc - Boston

    4.1(12 reviews)
    2.9 miBack Bay

    Honestly a wicked cool experience. The experience start to finish was amazing. You get walked…read morethrough the whole thing and really get to pin point the scent that works best for you. I'm so happy with the outcome. It's honestly a great date night or group experience.

    I had the absolute best time at OlFactory - Boston. I went in on my first day and worked with…read moreBetty, who made the entire process so fun, thoughtful, and personalized. She helped me explore scents I never would've reached for on my own, and somehow still created something that felt so me. I ended up loving the experience so much that I literally came back the very next day with my best friend - and Kristy took incredible care of us. She was patient, knowledgeable, and genuinely excited to help us create something unique. The whole experience is a bang for your buck. You get high-quality ingredients, one-on-one attention, and you leave with a custom fragrance that feels so special. If you're in Boston and even thinking about making your own perfume, go here. It's fun, affordable, and such a cute memory to make with someone you love. I cannot recommend Ola Factory enough! Update: went back an extra last time before my flight out of Boston, got Betty again and it was like seeing an old friend. She's the best. Wish this concept would come to LA! It would be a hit. Make sure to make this your go to Boston activity!

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    Olfactory Nyc - Boston
    Olfactory Nyc - Boston - She's the best !!

    She's the best !!

    Olfactory Nyc - Boston - Interior

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    Interior

    LE LABO BOSTON - BACK BAY

    LE LABO BOSTON - BACK BAY

    3.2(13 reviews)
    2.9 miBack Bay
    $$$

    Not that we had too much interactions here. They do have popular scents to use in your…read moreformulations. Super pricey for the size bottle you could make. Strictly talking the perfume/colognes. Wasn't too interested in the other offerings when arriving. The gentlemen on duty greeted us instantly and was pleasant. The other staff did help with telling us about the scents already being on the paper behind the bottles, while we were test spraying onto the test strips. The store today overall was clean, the decor style was themed and u thought cohesive minimalist retro basement lab? Haha Will have to check out their other locations too but on a day we have more time.

    I went in to the Newbury street Le Labo store this afternoon (Aug 28th, 2026) for the first time. I…read morehad only heard of the Santal 33 and Vanille 44 from the internet and was curious to try them. I was greeted by one of the employees, I can't speak for all the employees because I only talked to this guy (didn't get his name but he was tall-ish, and probably white and American if I had to guess) and he was really great, friendly, and knowledgeable on all the perfumes and had a good knowledge base about what perfumes are on the market and could recommend what I may like based on other scents I like. I felt like the other two employees behind the counter were less interactive. There were two other groups of people that came in and this one guy was managing to help all of us. I'm a woman in her early 20s. Here's my favorites from today: -LABDANUM 18 -THÉ MATCHA 26 -THÉ NOIR 29 -NEROLI 36 -LYS 41 -JASMIN 17 From the city collection: CORIANDRE 39- Mexico city VANILLE 44- Paris CITRON 28- Seoul

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    LE LABO BOSTON - BACK BAY
    LE LABO BOSTON - BACK BAY
    LE LABO BOSTON - BACK BAY

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    SEPHORA

    SEPHORA

    3.2(63 reviews)
    1.8 miEast Cambridge
    $$

    I rarely write reviews, but I feel like I have to this time. The customer service here is terrible…read more The staff are very rude and unfriendly. I hate going to this store, but it's the closest option to my house. Every time I visit, I make a purchase, yet I always feel unwelcome. The employees often stand around talking to each other, and I feel awkward interrupting them to ask a question. When they do respond, they answer quickly and walk away. Today, I tried to mention my experience to the cashier while paying, but she completely ignored me as if she didn't hear me. My neighbor told me the same thing

    A couple of months ago I walked into a Sephora in San Francisco and explained to one of their sales…read moreassociates that I was looking for a bottle of perfume that would fit within the TSA's rather ridiculous carry-on restrictions for liquids (rarely can I bear to check luggage.) She cheerfully let me in on a wonderful Sephora perk: you can get a sample size of any perfume you want. All you have to do is ask! Because my current scent of the moment doesn't come in a suitably small size, I dashed into Sephora for a tiny sample of Tom Ford's Black Orchid. They were all too happy to give it to me and even suggested a few other spicy floral scents with effervescent citrus notes that might also appeal. For the traveler who hates checking baggage and doesn't dig getting hassled by the TSA I present to you: Sephora perfume samples!

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    SEPHORA
    SEPHORA
    SEPHORA

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    BYREDO Boston Newbury - Interior of store

    BYREDO Boston Newbury

    5.0(7 reviews)
    2.9 miBack Bay

    i came in on a sunday looking for a new fragrance for myself and a friend, and also candles and…read morehome fragrances. savvy is an exceptional representation of the byredo brand, immediately helpful and we had amazing rapport. i felt he truly understands all the notes of each scent by heart, and went over all of my many questions. savvy is extremely patient and engaging, and i couldn't have had a better first impression of the byredo brand and newbury street store. i highly encourage anyone to check out byredo on newbury, savvy is the best! the scents are all unisex and they use very clean, raw materials so you don't get a headache. i'm really pleased with my experience here and love nearly every scent.

    TLDR; had a great experience with the salespeople and got a lot of awesome help. Bought three small…read moreperfumes and got 3 free samples for $165 (after tax). These are really good quality natural/raw fragrances that are beginner and sensitive friendly. As a person sensitive to smells and who doesn't really wear fragrances for fear of them being too powerful or causing migraine, I was skeptical of trying perfume. I was recommended to try BYREDO by my friends roommate who is into perfume because this business uses natural/raw ingredients to formulate their fragrances. I walked in and it was empty so I got some great service and tried almost all of the perfumes, and I realized what I liked/didn't like. It's hard to commit to just one fragrance so I opted to get a smaller perfume. Well the salesperson recommended I actually get 3 small ones for only $40 more. This is a great deal for a beginner like me who wants quality products and to explore what I like. And on top of that I was given the option of 3 free samples. And then they threw in a couple samples of body wash as well. I feel so pampered and am excited to wear my new perfumes. They didn't overwhelm me and since they are natural they won't trigger a migraine.

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    BYREDO Boston Newbury
    BYREDO Boston Newbury
    BYREDO Boston Newbury

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    Ulta Beauty

    Ulta Beauty

    4.1(14 reviews)
    4.7 mi

    I have mixed feelings about this Ulta location after visiting on this day…read more I was already shopping around at Arsenal Yards & wanted to grab some makeup goodiesi put in an online pickup order via Ulta app while I was shopping around. My order was supposed to be ready in about an hour & the store inside wasn't busy, so I went in to ask if I could help pick out the items I purchased for online pickup and bring it to the counter to scan out to quicken the process. The store associate told me that this works, so I went to pick out all the stuff that I had placed an order for and brought it to the counter. Then she proceeds to try to charge me for all the items I gave her to scan instead of just going by the online order. I guess she didn't know how to do online pickup orders and got confused but she wanted to refund my online order and have me repurchase everything. I didn't want to do this since I didn't really see the point in doing so. Instead, I just waited until my order was fulfilled later in the day & picked up my order an hour after all of this. I feel like an online pickup order shouldn't have been this difficult & if my order couldn't be fulfilled in time or earlier, it would've been okay to have said so.

    They have a big selection of makeup, and perfume . The price is good for overall value . They…read morehave a parking lot so parking is not an issue . The staff is informative and helpful. The vibe is super welcoming. I really enjoyed my time here .

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    Ulta Beauty
    Ulta Beauty
    Ulta Beauty

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    SEPHORA - cosmetics - Updated August 2026

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