My HVAC system leaked and not cooling upstairs in early June. After unsuccessful effort by one guy…read more, and thorough search in Yelp, and after talking to several other techs I finally decided to get the repair done by Fusion. I am finally so glad for the great service of Andrew from Fusion. I found him to be very talented, honest, reliable, hardworking, committed. Probably attitude is not the best, little short-tempered, but that is acceptable while I get such a reliable service for complicated problems like HVAC. I would go with a less nice but reliable and honest HVAC guy to resolve my HVAC problems rather than super nice but unreliable tech. And of course the price charged for the repair was very reasonable. I guess service of Andrew and Fusion is already popular, but I wish further success of his business.

Timely, offered expertise and great advice. Very competent. Very professional. Excellent value.read more

Chris repaired our dishwasher today. He was able to come the day after I called, showed up on…read moretime, professionally dressed and was a pro in every other way. He diagnosed the problem quickly, had the part with him and made the repair quickly. I was very impressed with him and this business.

Top notch place! My washing machine stopped working and I didn't know if it was time to throw in…read morethe towel and replace it. But after reading a review, here on Yelp, I gave my washing machine a chance. Chris came out the very next day and was extremely qualified and knowledgeable about my particular machine brand. Of course my washing machine worked perfectly. The experience was impressive even though my machine was behaving and working properly - I was assured that if it did start with the problem again, I wouldn't have to pay for another service call. I would absolutely use this company again. It's lovely to get a good service call from folks who are kind, friendly and helpful.

Great service and honest! Was told that I needed a new stove because it was smoking.read more

I connected with this business after requesting quotes here on Yelp. My Bosch dishwasher stopped…read moreworking and began showing an error code that required repair. Contact with the business with consistent and very helpful. The parts needed were covered under warranty, but took a few weeks to arrive. They got me on their schedule first thing and were in and out in less than an hour! My dishwasher is good as new.

It's nice to know that if I need repair work on my appliances I know exactly who to call for fast,…read morefriendly and dependable service. The technicians are very knowledgeable and do a great job. For me they all score extra points for being sweet to my dogs. The nice people that make your appointment are awesome and they send advance text with confirmation and pictures to let you know who is coming in your home. They also call when they are on their way. I give them 5 stars and highly recommend this company.

Steer clear. I used them in 2020, and the technician did not explain that spending $250 on a part…read moremight not actually fix the problem. We didn't realize that until he left and the problem persisted. They sent me a survey so I filled it out and the company (corporate) called me and refunded my money. I left that experience feeling like they made good on a not great experience. Fast forward 6 years later and I make an appointment for a repair. No one showed up at the allotted time. So I called and left a message with my name and phone number. The next day I get an email from the local office saying I was blocked in their system as someone they would not work with. I want to clarify that this was not because of anything other than my (legitimate) feedback on a survey and the company calling me and offering to issue a refund and agreeing that the technician did not do what he should have done. There was no altercation, no words exchanged, literally nothing negative between us and the company or technician at all. In the end, this is clearly for the best, but the unprofessionalism all around is disappointing.

Small family owned business, with reasonable prices on appliances and in good conditions for low…read moreincome customers. I can not afford new so this location is perfect for me.

I bought a stackable washer/dryer from Lakeside about 6 years ago. I was assured that Lakeside…read morewould provide maintaince (not free). The washer was making loud sounds so I called and tried to make an appointment. I was told they do not service stackables. Sold me on stackable then left me hanging. Previously I purchased a refridgerater, stove, washer and dryer from Lakeside-I will never buy from them again.

If you buy from here hope your appliance doesn't break. Bought an Asko dishwasher in December and…read moreit stopped working on February 16th. Believe the other bad reviews about their customer service, now under new management Jason Medico, sales Casey Franz. We went over a month of downtime and zero proactive communication from the store. It shouldn't the customer's job to chase down management for updates on a defective product. On March 2nd RVA Repairs, Lakeside's Asko service third party came for ten minutes and said they didn't know the problem and said would order a new main board, UI board, and latch but wasn't 100% sure that would fix it which would also be another two week turn around time to order/ship the parts and fix. Ended up having Asko send a replacement on March 9th with Lakeside Appliance's contractor who they've worked with for "over 30 years" to install it the next week. No service window was provided for when the plumber contractor would come to install new dishwasher. Had to call Appliances on Lakeside to contact them to let me know when the installation time window was. Kevin, the contractor, scratches the front of the dishwasher right off of the van and scratches the doorhandle while installing it. Avoid this store if you value follow-through and reliability.

Icemaker died! Appliance King to the rescue!!! The 1st appointment was easy to make and within 2…read moredays. Andrew came and took it all apart. He had a similar part on the truck but it wasn't quite right so he ordered the part and scheduled a follow-up appointment right then. Easy. Then Bogdan came and put in the new part 2 days later. Seamless operation for them both, Both men were professional, clean, well-spoken, friendly and efficient. Really appreciated their work. Not that I'm looking for things in the kitchen to break, but if they do, I will most certainly call Appliance King again. Highly recommend.

Highly recommend Appliance King! I have hired them several times from fixing my microwave,…read moreinstalling a new microwave and my dishwasher! Friendly, knowledgeable and on time!

We went to Lipscombe Appliance since I thought we needed a new clothes dryer. I wanted to buy local…read moreand not use a big chain store. The gentleman there asked about the issues we were having. He then suggested that, before buying a new dryer, we first get the dryer vent cleaned. He also suggested a reputable company for the vent cleaning. After the cleaning, everything is working fine. We really appreciate the help and honesty we got at Lipscombe Appliance. Would definitely use in the future.

Several years back I had one of their technicians visit to repair our oven. They miss diagnosed the…read moreissue as a gas valve and never corrected the non operational oven. I was givin a partial reimbursement, but ended up paying a dispatch charge of about $125.00. since nothing was accomplished, my feeling is I shouldn't have been charged anything. We ultimately ended up with a new oven to correct the inoperable one. Consider other appliance repair would be my recommendation that treats you fairly.

A FIVE STAR company with a Five Star Owner! Very fast, friendly and highly professional service…read more Worked neatly, explained the process, diagnosed the problem, secured the part and got our appliances back up and running. Explained the warranty on the parts and the repair. Appliance Hero will be our family appliance repair service from now on.

He did his best and we diagnosed it over the phone. He saved me $85. Nicest guy in the world. $85…read moreis a lot for me right now, especially that we determined that my washer has seen its end. I saved his number and will call him if I have other appliance issues, which I might soon, with my dryer.