It's been one great experience after another at Laboratory. I'm so glad they moved over to Morris…read morePlains! This is a big salon and they have a ton of stylists. If you aren't picky about who does your hair then it's not hard to snag a last minute appointment. They also stay open extra late on Thursday nights which is convenient. I've had two haircuts here and both have been great! Gina did my hair last and she was fabulous. I'm really happy with how it came out, and she was so sweet. The studio is sleek and modern and they did a really good job with the space. Overall, it's a great local salon.

I have been a client of Laboratory Hair Studio since 2005/2006 when they were on Dehart Street…read more Each time I have an appointment I feel like I am visiting favorite family. They use high class products and if you have an issue with work you had done they strive to be sure you are totally satisfied. Over the years it has been a pleasure to watch stylists grow. I am an Oribe girl but they also have other product lines. They strive to keep all clients on schedule, and comfortable. From the owners, the stylists, the assistants and front desk everyone is thoroughly professional. A great place for excellent hair cuts,treatments and quiet service. There is a parking lot behind the building in addition to street parking. A great experience with restful piece of mind.

I have been going here for over three years now. I LOVE it. It's like hanging out with your best…read morefriends and they just happen to do your hair. I have two hair colors: winter and summer blonde. And they just magically know what to do and when to do it. I was so nervous the first time I came only because I hate changing hair salons and it can be very stressful! But Gabe could see my anxiety and put me at ease. He totally understood my nervousness and now I'm a lifelong customer. I referred my grandmother to them and she's a lifer now too! I could go on and on about how amazing Mike and Gabe are but I'll just let the pictures speak for themselves. One is at the salon and, obviously, it looks amazing. Let's face it though. Salon pics are always going to look good. I added a picture of my hair at home when I did it myself. Still looking amazing. As an added bonus, I'm always able to get an appointment within a reasonable amount of time. I've dealt with other places that have wait times of weeks, which can be frustrating as a mom and working a full time job. My availability is nights and weekends and I'm not always the best at planning ahead. I also drive over an hour from my home to get here. It's an additional two hours on top of my appointment. Time I don't have but time that I consider well spent because of the quality of the work and the owners. Don't question this salon. Just make an appointment and go. You're welcome.

I've been going to this salon for over 10 years now and I'm never disappointed with the quality of…read moremy service. The energy and atmosphere there is always one to be remembered and it's always inviting. I'll never go to another salon for as long as they are around! For master colorists such as these individuals, you cannot beat the quality that you get for the price they charge

Absolutely love the atmosphere of this salon. Everyone is extremely friendly and open. I have been…read morehighlighting my hair for years now and bliss hair studio by teri is the only place I trust with my hair. Teri is my stylist and she does an amazing job and making sure I am getting what I want for the session and always does a wonderful job with my hair!! Especially since I have darker hair I worry about my highlights, but no matter how much time passes between my appointments my hair always looks amazing and healthy!

DO NOT GO TO THIS SALON IF YOU WANT A LASIO STRAIGHTENING TREATMENT. This is my hair only two and…read morehalf weeks after I got the treatment done. It is supposed to give 90% curl reduction and last for four months, and as you can see it is already frizzy and extremely curly. I spent so much money on this treatment and I expected it to last much longer. While I did not buy the recommended shampoo and conditioner that goes with the treatment, Teri told me I could use other shampoo and conditioner as long as they do not have certain interactive ingredients so I made sure to do that. Keep in mind, I have gotten this treatment four times in the past and used that same shampoo and conditioner and been completely fine and had it last for months. I tried to reach out to come to a resolution and I felt dismissed and talked down to by Teri. Very disappointing experience both with my hair and with the customer service.

Marifran is a master for massages. Over thirty years of experience, she is the only one I go to…read morewhen I have any issues with my knee, back, or I just want a relaxing massage. HIGHLY recommend!!!

I've been here twice and can't say either visit really sold me on this place. I've been happy with…read moremy hair cut, but really disappointed with the front desk staff, which will likely prevent me from coming back. I booked my latest appointment online, making sure to select the hair stylist that I visited previously. When I checked in at the front desk, I was asked who I was seeing, so I stated the name of who I booked with. After being stared at like I was an idiot, I was told there's no way that's correct because she doesn't work there anymore. Turns out I had been moved to another stylist and no one had the decency to call and give me a heads up. I then had to figure out where to go and who I was seeing on my own - which was awkward to say the least. The hair stylists are really nice and great at what they do, but the lack of organization and basic customer service overshadows that for me. A smile or "hi how are you?" would go a long way.

Madison Ave West is an above average hair salon. Staff is skilled and pleasant. They have…read moreexcellent colorists who do traditional colors and very creative trendy colors, picture hombre purple. Appointments may be challenging but the staff is worth the wait.

First of all, I have to comment on the review posted from Kristy from Hamburg. Owner Jeffrey…read moreFeldman is an outstanding hairdresser! I happen to have been there the day she had her hair done and it was simply gorgeous! He spent many hours on getting her cut and color perfect! She left the salon extremely happy - I saw it with my own eyes! The pictures she shows are definitely not what I saw! He could never do anything like that! Maybe she is a scam artist and does this frequently so she can try to get her money back from people I don't know? Either way it is not fair to be dishonest and lie about such things. My experience at Madison West was nothing but warm and inviting! I have difficult hair and Jeffrey has no problem cutting it perfectly and he does a fabulous job with color! He is a perfectionist and won't let you leave the salon unhappy! The other hairdressers are amazing as well! I might add that the prices are very reasonable, the salon is clean, and the environment is relaxing. I also must add that I rarely write reviews unless warranted!

This salon reminds me of that old show, Jerseylicious! I like it. The stylists don't really make…read moresmall talk. They do your hair quickly. It's not a high end place. The prices are amazing but I was really anxious about coming here again after my last visit. When I went initially, the stylist was discussing personal issues with another stylist while cursing as she did my hair. She kept saying, "I don't have enough time!" and asked the receptionist to help her "rough dry". I called the day before to confirm my appointment and they said, "Oh we don't have you down for all that. We need more time". Good thing I called! They seem a little scattered when it comes to scheduling properly. I had a different stylist today named Michelle and I'm thrilled with my hair today. We did a glaze, cut, and blowout with pin curls. I love the color but I want to go even darker next time. I will definitely book again with Michelle! Total time was about an hour and the price was $134 for the services. Such a deal!!!!

DO NOT GO HERE. They are thieves. I called asking to use my credit from the monthly blow out…read moreservice they offer which I was paying for months, but had not used all of my credit for-- my membership was frozen. The receptionist on the phone explained that the company switched services and everything from only a few months ago has been lost and there is nothing they can do. Didn't offer me a voucher, a discount, an apology, nothing. This is absolutely unprofessional and I feel like I was robbed of hundreds of dollars. Anyone who had existing credit should have been notified prior to so they were aware of this impending doom and problem. BAD BUSINESS.

Thanks to Jessica for a wonderful haircut!…read more When moving to a new town it can be tough to decide on a new salon. I received an offer for a haircut at Lux in the mail and decided to check it out. I'm really glad that I got this offer, because now that I have visited it's safe to say that I'll be back! Lux is located inside Sola salon. This is a large shared space with dozens of independent beauty businesses -- everything from hair cuts to facials to waxes. The entire space is beautiful and newly redone, and Lux is sleek and well decorated with lots of pretty mirrors, a chandelier and of course tons of beauty products. Jessica cut my hair exactly as I asked, and it ended with a fabulous blowout. I was in and out in around 45 minutes and am so happy with my new cut. Jessica also offers other beauty services like blowouts and makeup. I definitely look forward to returning for my next haircut and any other future glam needs.

Ladies be careful! On 9/26/21 Jess did my 'hair extensions' at her salon in cedar knolls. On…read more10/1/21 I had to go back to have them fixed because beads were falling out and the weft was hanging. I ended up going every 2 weeks on Mondays to "move my extensions up" being in the industry and talking to many professionals, going 2 weeks for move ups is very unusual. Jess told me to come every 2-3 weeks if I'd like because "my hair grows faster" which was surely not the case. On 12/6/21 I went to my usual hair salon and had asked for a 2nd opinion because I was in so much pain (every 5-10 days after my "move up") I washed and dried my hair every 3 days and when brushing I would hold the top of the weft and brush so I wasn't pulling the weft. The girls at this well known salon highly advised I get the weft taken out ASAP. Upon taking them out they took 30 pictures of the mess on my head.. I'll post pictures. There were so many issues with the way Jess not only did my hair but how she very unprofessionally handled the situation.. which is a shame because we were kind of friends. 1. The weft was installed BACKWARDS. The seam and little hairs should have been against my scalp as a 'padding' against the beads which were supposed to be behind the weft, not on top. Which is sign 1 that she is inexperienced with extensions (pics attached) 2. The beads were placed on top of the weft and were placed randomly throughout the weft.. also no thread was used for 'hand tied' extensions 3. The pieces of hair pulled through the beads were so thin that the weft and my hair started giving out, which is why they fell every 2 weeks. The weft was so heavy that it actually pulled my hair OUT of my scalp causing in growns (in which 2 looked infected) 4. She did not use bellami beads like she said she was going to use because they were back ordered.. so my sister actually was told by Jess' mom that she ordered Amazon beads!!! The beads that she used RUSTED and was caked under the beads and on my scalp which caused irritation. My scalp was so sore the girls at my salon could barely touch it! I still have the beads and I have the paper towel that they tried cleaning the rust off with!!! 5. She improperly placed the weft. A weft is usually 2 rows of hair according to bellami.. she had me order 2 packs of hair AND SHE STILL HAS SOME OF THE HAIR I PAID FOR!!!! 6. She improperly cut the weft I BOUGHT and it started to unravel, making them unusable After finding all of this out I sent Jess a text on her salon phone (pics attached) and the way she reacted was horrifying. No apology. Only blame.. after I sent her my messages she called me and as soon as I answered she started yelling at me and cursing at me. She also threatened my business and said she'll say I ruined her lashes (I have pics to prove that's also a lie) The call was 43 seconds. She then blocked me on all social media. She said that a refund was not an option because I paid for the hair not her service. Not for nothing, I'd never ever pay for her service. However we were bartering services. BUT! She ruined the weft I PAID FOR. (If I broke someone's phone I'd apologize and buy them a new one) she also badly damaged my hair and my scalp.. Again not to mention, she still has some of the hair that I BOUGHT and now i have no way of contacting her because she blocked me on everything!!! I also went to a dermatologist for the irritation on my scalp and showed her all the pictures and was advised to use the treatment stuff I bought and also use peppermint oil. This whole situation was traumatizing and frustrating. Instead of a solution she got defensive and attacked me and my business because she must have been embarrassed or something but she totally avoided my hair situation and attacked me. Shameful for a business owner to handle any situation this way regardless of who the client is. I was advised not to contact her, so I won't. It is what it is at this point but please.... Do your research. I wish I did.

FYI the entrance is in the back. There is a lovely front porch I've used both appointments. Staff…read moreis welcoming and efficient. Typically, I find salons to be a quagmire since i don't like many products, i don't like warm/hot water, i don't like leave-ins, i don't like hairdryers... conveying these things is a chore. Jess is knowledgeable, experienced and most of all listens to my Rules and Requests and Fears. I am so grateful to her! My first appointment: A dry cut simple and so lovely! I never knew a salon to not wrestle me with some product or wrestle me to use a hair-dryer! This time: I love my Half-foil highlights and a hair gloss/masque! THANK YOU for being so accommodating and knowledgable!

I would never come here due to the staffs questionable decision making skills…read more Today while walking the street and attempting to dine with my family I witnessed an employee attacking a delivery truck driver that was blocking their driveway. Rather than using manners, the employee blew up, harassing the driver with screaming, cursing, and getting in his face while he was simply trying to complete his job and move the truck. Blocking a driveway is a minor inconvenience and not one that warrants extreme aggression. I'd hate to think what would happen if something went wrong during an appointment and god for bid you didnt tip well, you might get hit! Remember that your actions are seen by others around you and it's important to maintain a professional aura at work even when things aren't going your way!