I had such an amazing experience with Esme! She was so sweet, patient, and genuinely made me feel…read morecomfortable throughout the entire process. She listened to what I was looking for, helped me try different styles, and made the experience feel so special. Thanks to her, I found my dream wedding dress, and I couldn't be happier! ‍ Thank you, Esme, for being part of such an important and memorable moment for me. I highly recommend her to any bride looking for the perfect dress!

Horrible experience from the moment I walked in…read more My mom and I walked in smiling, excited for my bridal appointment. Instead of being welcomed, the front desk staff laughed, and one of them asked, "What are you doing here?" I replied, "I have an appointment," and they all laughed again. Looking back, I should have walked out then, but I decided to give them a chance. I was told I had to wait because no one was available to help me, even though there were four staff members standing at the front. I was told to look through the racks for dresses while I waited. Since it was my first time shopping for a wedding dress, I didn't know the process. Later, I noticed signs everywhere saying not to walk through the aisles, so my mom and I stood to the side and waited. After about 20 minutes, someone finally came to help us. She immediately asked which dresses I wanted to try on. I explained that I had no idea because this was my first bridal appointment and I was hoping for some guidance. She seemed visibly annoyed. She pulled a few dresses, and one of them was absolutely beautiful--I genuinely loved it. However, the overall attitude made me uncomfortable. At one point, she told me the dress was around $5,000 and then asked, "Can you afford it?" I replied, "Yes, I can." After that, I noticed other staff members gathering around and suddenly walking by to compliment how beautiful the dress looked on me. It felt very insincere. Even though I loved the dress, I decided not to purchase it. Buying a wedding dress is a once-in-a-lifetime experience, and I didn't feel confident moving forward with a boutique where I felt unwelcome and judged. I politely ended my appointment and left. As I was walking out, I heard one of the employees say, "I told you they weren't going to buy it." That confirmed I had made the right decision. Thankfully, I found my dream dress at a wonderful bridal boutique in Costa Mesa, where I was treated with kindness, respect, and genuine excitement. The difference in customer service was night and day. Every bride deserves to feel welcomed, supported, and celebrated. Unfortunately, that was not my experience here.

Saint Alexis Bridal is amazing and I recommend to any bride looking for their dream dress!…read more After going to 4 other appointments around LA I was feeling very defeated bc a lot of places don't carry inclusive sizing. Being a more curvy midsize shape and literally being told that I could not fit into many of the dresses that I liked at other bridal shops made me very weary to go dress shopping again. Then I happened ti walk by Saint Alexis purely off of good vibes I felt. Let me tell you!!! They had exactly what I had imagined in my mind AND the dresses all zipped up and fit me enough to truly see how I felt in them. Karla made me feel so cared for, beautiful, and special. I ended up coming back a couple of hours later to show my friends and she accommodated me to try on my 2 favs again. Girls! The way I sobbed when I put on THE dress. I've never felt so beautiful in my life. The next day, I talked to Sujey about an issue with my card for the deposit and she was so kind and helpful. She answered all my questions and even said she heard about my appointment. I highly recommend this place for their service, pricing, and overall experience!

I am writing this review because I am genuinely disappointed by my experience and want to warn…read moreothers before they spend their time and money here. On 5/25/26 at approximately 2:30 PM, I attended this business for an appointment. The first employee assisting me, a woman with light/blonde textured hair, immediately came across as rushed, impatient, and frankly uninterested in providing decent customer service. The interaction felt cold and uncomfortable. Despite the poor experience, I decided to give the business another chance because I truly wanted to see whether they carried the dress I had been looking for. I scheduled a second appointment hoping things would improve. Unfortunately, they did not. I returned on 5/26/26 at 2:30 PM and was assisted by a different employee, a woman with short black hair. While she may not have intended to be outright rude, she was far from helpful or welcoming. From the beginning, the atmosphere felt tense and oddly accusatory. She repeatedly expressed concern about dresses being damaged and made comments implying customers could ruin merchandise if not supervised. Most uncomfortable of all, she insisted on remaining inside or extremely close to the dressing room area during the fitting process. I completely understand businesses protecting their inventory. That is reasonable. However, there is a professional, respectful way to do that without making paying customers feel distrusted, monitored, or like they are somehow a problem before they've done anything wrong. The overall tone of the appointment felt less like dress shopping and more like being watched under suspicion. Shopping for an important dress should be exciting, welcoming, and memorable for the right reasons. Instead, I left feeling dissatisfied, uncomfortable, and honestly horrified by how awkward and unprofessional the experience had become. I have visited many boutiques and bridal/formalwear establishments where staff manage expensive inventory professionally while still treating customers with kindness, dignity, and warmth. There is a clear difference between attentive service and hovering, dismissive behavior. At the end of the day, I learned a lesson: sometimes the "discount" is simply not worth sacrificing customer service and professionalism. I would personally recommend considering a reputable boutique instead, where employees understand hospitality, communication, and how to make customers feel valued rather than inconvenienced. This experience left me disappointed, and I hope management takes customer feedback seriously because there is significant room for improvement in professionalism, training, and overall client treatment.

The short version is, if it sounds too good to be true, it is. I paid ~$2000 for a custom wedding…read moredress and Angel, the owner, threw in a complimentary veil, bridal robe, and free alterations. The end product was satisfactory, but not without several mistakes and unnecessary stress. Be prepared to be on TOP of the associates as the communication is nonexistent otherwise. While Angel was lovely, her sales associates need training. I wish I could have corresponded with Angel directly, as her associates seemed to not know what was going on/did not communicate. On 8/31/24, I said yes to the dress after having exhausted 6-7 bridal shops in Phoenix. I finally felt a sense of relief. I paid in FULL that day. I signed the paperwork for my dress to be ready in March 2025, two months before my wedding. The next steps were for Yesenia to send a sketch of my dress based on the designs I wanted, within a few weeks. I waited several weeks and when I didn't get anything, I reached out to Enoch (who is no longer with them). He assured me he would get on Yesenia to send the sketch. I didn't get A sketch until 11/20/24, nearly 3 months after I had already paid for my dress, and it wasn't even a sketch of my dress! I didn't get a sketch of MY dress until 11/25/24 and it looked like something she drew in 5 minutes. Very anticlimactic. After A LOT of back and forth on the finer details, I asked if the dress was ready to START production on 12/5/24. I received no response. I sent another email on 12/9/24, no response. I finally booked a flight to LA and SHOWED UP IN PERSON on 12/14 and Yesenia looked surprised to see me. She stated that she had responded production had already started on my dress, and she had sent an email but it must not have gone through. OKAY. I started emailing her again in February asking about the status of my dress: 2/3, 2/15, 2/22, 3/1. 3/1 Yesenia stated she would send me photos of my dress and book my first fitting. She never did send me photos of my dress. I had my first fitting on 3/16/25. I was expecting for all my fittings and the dress to be finalized by this point, but I was just happy there was a dress at all. The leg slit I had asked to be on the right side, was on the left side instead. Because of the way the dress was designed, it could not easily be fixed. They did not apologize for the error at any point. They did offer to REMAKE the dress, however, with my wedding less than 2 months away (5/8/25) and the TERRIBLE communication, I did not want to take that stress or risk. I had also asked for pearl buttons on the overskirt but received satin buttons. Yesenia replied that production had responded on 2/24 (to her) that pearls cost extra; at no point had she communicated this to me. She stated she would have them swapped out for the pearl buttons. On 3/27/25, I sent all the photos of the details I wanted for my veil to Yesenia. Admittedly, there were a lot of details- I wanted a cathedral veil, scallop trim with beaded edge, and for our names and the date to be embroidered. Knowing my wedding date, and that I had to leave the COUNTRY at the beginning of May, Yesenia could have prefaced that all these details would take a month+ to make- but she never stated any sort of time frame. In April, I asked if the original alterations were completed on my dress. Lots of unanswered texts. I had my 2nd fitting on 4/26, the WEEKEND before I was leaving the COUNTRY for my wedding. Luckily the dress came together, even though the leg slit was wrong. The veil was not ready for me to take home that day. Yesenia stated she could have it shipped for $8 or next day shipping for $33. I stated that I would not be paying for shipping over text, and I reiterated this again during the 2nd fitting. She agreed to wave the cost. The veil shipped on 4/28 and I received it on 4/30, a mere 3 days before leaving the country. Luckily the veil was beautiful, albeit the embroidery was smaller than I expected- but everything was spelled correctly (a point I reiterated multiple times via text). At the end of the day, everything turned out OKAY but it certainly was unnecessarily stressful and unenjoyable. I didn't have the dress of my dreams (because of the leg slit on the wrong side- and I didn't utilize the leg slit on the left side) which is crushing when you're promised it and PAYING for it. I don't recommend Lucky Brides for your peace of mind.

If you decide to go with Lucky Brides, you will receive such a personable and easy going…read moreexperience! The moment I met Angel she made me feel so comfortable and never pressured to purchase from her. My friends and I browsed in her shop until I found my dream dress that she designed. She took my measures and created a gorgeous bridal gown and veil. I am still getting compliments to this day. My dress was affordable but custom and nothing I have seen before! Also she gives you free alterations which I'm grateful for because I lost alot of unexpected weight due to the wedding planning process. Angel is a very busy woman so occasionally she was slow to respond to calls and messages. Besides that I can honestly say I'm so glad I chose Lucky Brides.

Dina and taya were so amazing and helpful!! The gowns were so beautiful and had a more couture and…read moreupscale feel than other boutiques I've been to. Definitely worth a visit!

Highly recommend coming to velvet hour bridal! We came as a walk in and were greeted with the most…read moreamazing service and wide selection of beautiful dresses. The bride fell in love with a sample sale dress for 500 dollars! Yani and Kiki were so amazing and reassuring throughout the whole process. Gorgeous shop, definitely make a stop here on your search!

If you're looking for a wedding dress, save yourself some time & START at Jakhir's Bridal. I was…read moreshopping all around LA for a wedding dress & nothing was doing it for me. All the dresses looked the same & people were really pushy about getting a dress from their place. I was on my way back to the car when I stopped at Jakhir's and he welcomed us in right away & was super friendly! He had the most diversity out of all the stores we'd been in & I found my beautiful dress within 10 minutes because Jakhir actually listened to what I was looking for and pulled the right ones out. He was so sweet & encouraging and the process of getting the dress over here was a piece of cake! I will recommend this place to all my friends & anyone who ever asks me because I think it's truly 10/10!!

Beautiful experience, Jakhir was amazing , patient and friendly.I definitely recommend you to visit…read morethis place. Many dresses to choose from and reasonable prices , close by parking.

It's been 6 years that we come to this location to say the least we are more then happy with this…read morelocation always been on time with all of our dresses thank you so much always will recommend

Planning a quinceñera is stressful itself and trying to find the perfect dress is the hardest. My…read moredaughter was looking for an all navy blue dress with no gold or silver on it. We walk so many stores and no one had what she wanted. We walked in to this store and they mentioned they would custom make her dress as she wanted. Thank god we took the risk. We just picked up her dress and fit prefect no need for more alterations. They measure you from the start. It did took them 5 months to get it ready but well worth it. Martin helped us from the beginning till the fitting day and they're amazing. Definitely recommend

FYI, the ownership has changed, and unfortunately my experience here was not great. I brought in my…read morewedding dress for alterations, and from the start, I didn't feel like a priority. Even though I had an appointment, she took another client at the same time and kept going back and forth between us. It was frustrating because her attention wasn't fully on my dress and she seemed distracted. We had agreed on a pickup date and confirmed the time, but when I arrived, the bustle hadn't even been done. I was asked to wait about 30 minutes while it was completed, which was disappointing given that I had a scheduled pickup. When I tried on the dress, it was still too loose and didn't fit properly, which I believe was due to the lack of attention during my first appointment. I was then told to leave the dress again so it could be fixed. When I picked up the dress for the second time, I had concerns about how poorly the bustle was done--and unfortunately those concerns were justified. On my wedding day, the bustle came undone immediately. I didn't even get a chance to use it. A large portion of the night was spent with my mom trying to pin up my dress, and at one point she even pricked herself, getting blood on it. After the wedding, I emailed the owner about the issue and received no response. When I later called to request a refund for the poorly done bustle, I was told they couldn't provide one, only that I could bring the dress back to have it redone. While I appreciate the offer, it doesn't help now that the wedding has already passed and I don't plan to wear the dress ever again. Overall, the experience felt disorganized and careless, especially for something as important as a wedding dress. I don't think it's fair to have paid for work that wasn't done correctly, particularly considering the stress it caused on such an important day.

I visited around 5 different boutique and showroom shops before deciding to go with Beautiful Day…read moreWedding. It was a lacey mermaid dress with a lot of details, and they priced in the tailoring of it (an initial attempt and also a final touch) and the pricing still came out to be quite amazing. They also offer rental of jewelries and veil, although the selection was quite small and I also don't have my ears pierced which didn't help. When I went to return the veil, the owner noticed a slit on the veil, which was honestly probably my fault and she asked for me to purchase it for $30. I wish I knew how fragile these things were otherwise I would've taken extra extra precautions, a note here for anyone who's reading this review. But all in all, the experience was more than awesome, would definitely recommend to anyone who is looking for a wedding gown.

Awesome work and a satisfied customer. I highly recommend her to anyone looking to have dresses…read moremade for any event

I drive by his place everyday. And didn't realize until my wife recommended that they do…read morealterations. Men's pants and suit jackets too. I am very happy with the service and hours. Thanks Zoila!!!!!