I've been a longtime client of The Honeycomb Cottage and wanted to share some feedback about my…read morerecent experiences. When the spa first opened, I was thrilled to have local alternative to driving into Atlanta. After living in McDonough for 45 years, The Honeycomb Cottage quickly became one of my favorite spots. Even after moving, I continued to visit and maintained a membership for over a year and a half. I eventually paused my membership because I had accumulated several unused credits, planning to use those up before restarting. Unfortunately, a series of frustrating experiences has made me decide not to return at all: * I once arrived for a facial and waited over 30 minutes past my appointment time. I later overheard staff discussing that the aesthetician hadn't shown up and couldn't be reached. Another team member eventually worked me in. * On another visit, my niece and I scheduled facials together. Once again, one of the aestheticians didn't show up, causing delays and confusion. * At another visit, my massage appointment was canceled shortly before my scheduled time due to the therapist having car trouble. While I understand that things happen, I was rescheduled for the following day--only to arrive and find that I wasn't on the schedule. Thankfully, a therapist happened to still be there and kindly stayed to do the massage, even though he was about to leave. * I also once scheduled a HydraFacial, only to learn upon arrival that the machine was broken. I wasn't notified in advance, which was frustrating since the spa enforces a 24-hour cancellation policy but didn't extend the same courtesy to me. This seems to be a common problem and the appointment should have never been scheduled due to it being broken. * When trying to call to make an appointment you have to call several times before getting someone to answer the phone and help. I also tried reaching out to the business about these concerns. It took several weeks of follow-up calls before I finally received a response. They seemed to not really care and make excuses for the actions of the spa taking no blame or ownership of the actions. After they finally got back to me, I was told they would give me a free service, but when I arrived, they had no record of it. Fortunately, I had the email where I was told this. I did use the credit but this was not something that magically makes their actions ok. I hope the spa will improve the client experience going forward. I loved The Honeycomb Cottage in its earlier days and would love to see it return to that standard of reliability and care. Unfortunately, based on my recent experiences, it feels as though the staff and management don't prioritize communication or accountability the way they once did.

This is a wonderful place! It has a wonderful ambience and the staff was very sweet. Renee did an…read moreamazing job on my massage. I would definitely recommend visiting this business. I hope to be able to return soon.

If you are looking for a relaxing places to get a GOOD massage this is where you need to go! This…read moreis my second time here. The first was for their foot spa which I loved so much I knew I wanted to come back and get a body massage. It's dark and quiet. The rooms are beautifully decorated with soft lights and flowers. The ambiance is so relaxing. I am a bigger person and have had bad experiences with places not have my size to cover myself. They provided a little pair of shorts, a silk wrap gown that is embroidered, and socks with slip ons. They have a locker to keep your things with a lock. Everyone is so nice and attentive. Highly recommend!

Y'all, if you're in Griffin and craving some serious self-care, RUN to T's Salon at 132 S 8th St! I…read morebooked their Herbal Head Spa treatment on a whim, and OMG--it was pure magic. The service was top-notch from start to finish: warm welcome, gentle scalp massage with all-natural herbs that left my hair feeling nourished and my mind totally zen. That headspace? Total game-changer! I've never tried anything like it--it's this immersive, sensory escape with soothing scents, soft lighting, and zero rush. I walked out feeling like a renewed person, stress melted away. The team is so kind and attentive; they even hooked me up with ginger tea. 10/10 recommend--book now via their site or call (470) 743-9888. You deserve this luxury!#TsSalonGriffin #HeadSpaHeaven #GriffinSpa #RelaxationStation

My spa experience was amazing! I had a hot stone Swedish massage and my husband had the deep tissue…read moremassage. You get call before hand to confirm your rope and sandal size. Upon arrival you're greeted by the front desks attendants. They walk you to the back and show you around if it's your first time. Your rope and sandals are located in a locker with your name in it. After changing you chose your code to lock your locker. The showers have clean towels and complementary shaving kits. Afterwards you're walked to the relaxation room. At the relaxation room they have complementary snacks, water and tea for you to relax in before you're called in for your massage. Our therapists were really nice and professional. We felt really well taken care of. After your massage you can go back to the relaxation room or be walked to the locker room. The facility was exceptional. Everything was stocked and really clean. Will definitely be back!

As a momma to a 4 year old and 1 year old some alone time was MUCH needed. It was so peaceful I…read moretotally forgot what complete silence and off "mom mode" feels like. Zoe was so kind and gentle during my first ever hydro facial, derma-flash, and scalp massage. I can not wait until I can schedule my next appointment with Ms. Zoe. Thank you, Woodhouse!!

Great customer service, everyone is very nice and polite. I have had 3 services with Taylor and she…read moreis amazing. They offer a very relaxing atmosphere.

I visited this place for service on June 19th. As I was leaving, I noticed in the mirror before I…read moreleft, that my upper lip looked redder than usual. That evening it was stinging and by Saturday morning my upper lip was red and oozing. I have since been applying Neosporin and Aquaphor, but I have never had this happen to me in all my almost 15 years of having my lip waxed. The skin was literally ripped off with the wax. I wrote this company an email several days later as it only got worse. I RECEIVED ZERO RESPONSE. It is well over a month since this happened and my lip is STILL SCARRED.

Be prepared to have the option to complete your whole self-care routine in this space! I found them…read moreon Yelp and called to see if they took walk-ins, which they do! They have loc, nail, wax, and lash services. Tara took great care of my pixie, she has been a master of her craft since she was 9. Ms. Gillian walked in shortly after and was very attentive to everyone in the shop. Everyone was so welcoming and complimentary, I definitely recommend giving them a try.

Amazing customer service. Friendly and warm stylists. The salon is clean and inviting.read more

I got my make up done for date night and let me just say she killed it!! Not only was the service…read moreamazing but so was the ambiance! 10/10 experience! Definitely will be back & Thank you for everything!

Very clean and private salon suite. The stylist was knowledgeable about natural hair care!read more

The patience of Serena is what I admire the most. She knows her craft and it shows through each…read moreservice provided. The privacy and quietness in the establishment is what I also enjoy! If you want and need to be pampered, True Serenity Skin Care is the best place to goo!

I was looking on groupon for a massage. I came across True Serenity which is very close to my…read morehouse. When I walked in the place felt serene and smelled wonderful. I got a 75 minute massage and facial. OMG SERENE IS FANTASTIC. She was so nice. Her technique is so soothing and wonderful. She worked quietly (which I love) and was ready for me the minute I walked in. All I can say is that she's made herself a repeat customer. I'm telling friends about this wonderful find. Can't wait for our January sessin.

Great experience with these ladies! My daughter and I went for spa pedicures and I also had my…read moreeyebrows and lip waxed and had a basic manicure. The ladies that attended us were all friendly and gentle. The atmosphere in the saloon is wonderful - very calming and soothing. Reasonably priced! Will definitely be back again!

I have been here twice, very nice , good customer service. Prices are fair , Thank youread more