Joe has been doing my nails for about 5 years now. He takes pride in his business and how he does nails! I'm always impressed with what he comes up with! highly recommend. read more

First of all I have no idea why there are any negative reviews for this place! I love that they never turn customers away. Even if they are really busy they will try their best to squeeze you in. The very first set I received was the blue design. Donna did this. I showed her a picture for inspiration and she nailed it! *pun intended* The other designs are by Joe. All designs I have showed them pictures and they have done an excellent job each time. The price isn't bad either. I LOVE this place! You won't be disappointed! read more

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I am a regular customer of the nail salon, specifically Joe. His work is always immaculate. I have a recurring appointment for every three weeks and my nails always last. He is friendly, kind and the hardest working technician in the shop. The salon is clean, relaxing and not a lot of commotion...just as a spa should be. read more

I used to be a regular client of this place until today. They told us they could take three people for pedicure and manicure. Once we got there they said I needed to reschedule. Poor service. DO NOT COME HERE! read more

I found a gem nearby in Waldorf. I love this little nail boutique. They do a really good job. The quality lasts. I love the calming energy of the salon. I'm glad I found this place. read more

So I came back, and again. The pedicure was basic. Pretty basic, nothing spectacular.... But these nails!!!! LOVE THEM! I now know the women that does the lovely designs is Donna. She actually did my whole fill in plus designs and she did awesome. She is fast and precise. I hate a slow nail tech lol. I'm pretty indecisive when it comes to my "designs", I usually get the nude color and a design and I let the nail tech freestyle it, Donna did awesome! I love my nails! Thanks Donna! read more

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Thank you, Yelp. Because of a Yelp review, I was able to find out about this gem. I have no negative comments. From the start, I was greeted by the staff, temp taken, and told to wash my hands- automatic plus for safety. The seats are spaced out and there are shields at every chair between tech and customer- even at the pedicure area. I quickly fell in love with Joe and Donna and the other staff. Their attention to detail and level of skill is hard to come by these days. They have gained a customer for life- Did I mention- Donna was very patient with me as I'm ignorant to the trends. She free handed mail art for me that looks amazing! I'm older, so it's not too excessive but perfect. Their sense of humor will have you entertained read more

Serenity Nails And Spa - Freehand marble by Donna - Nail Salons Near Me - Waldorf, Maryland

Strap in, because this is a long story. I've been holding off on this review, waiting to see how the entire ordeal would unfold. My wedding is this coming Friday, 7/26/24. On Saturday, 7/20/24, I went to get a pedicure, full set, and my eyebrows done. I had been visiting this spa for a year since I found their services to be some of the best and most reasonably priced in the area. I was informed that two technicians had called in sick and there would be about a 15-minute wait, which I was fine with. John initially attended to me, gluing on the nails at full length before his next appointment arrived. I was then asked to move because the next client needed the seat. Having never worn extremely long nails, I struggled to gather my belongings and sat awkwardly while John attended to the other client. I was then moved to start the pedicure, placed in a chair with lukewarm water and no jets. After mentioning it, the jets were fixed, and I soaked until John finished his client. The pedicure itself was uneventful. Once the pedicure was complete, I was moved back to the table to finish my full set. I showed John a photo of the almond-shaped white nails with blue dots that I wanted. He said he could do it. However, my nails ended up bumpy with hairs and dust caught in the white polish. He couldn't do the blue dots properly; they bled together because the tool he insisted on using was too big. Eventually, I gave up and said I'd go somewhere else to have it done, at which point he decided to place "diamonds" on the nails. I reluctantly agreed, but the diamonds were crooked, and the glue was everywhere, making them look sloppy. After 2.5 hours and seeing other customers come and go, I had to leave for other plans that evening and rescheduled my eyebrows for noon the next day. Fast forward to noon on 7/21/24. I arrived early and showed David at the front desk how terrible my nails looked, expressing my concerns about my upcoming wedding. He informed me that another tech might be able to squeeze me in. Mimi was ready to do my brows. I have thicker eyebrows, and I only wanted them cleaned up. As she worked, she suddenly gasped and started apologizing. My heart dropped when I saw that Mimi had removed half of one brow and made the tail of the other pencil-thin. I was also burned. Trying not to scream, I told her I had to leave immediately. Inappropriately, she grabbed my arm to prevent me from leaving, which was unacceptable. I ran to the front to show David what had happened, with Mimi following me holding the strips of hair. I was crying because, in addition to terrible nails, I now had a bald patch in my eyebrows, just days before my wedding. Ryan, another nail tech, kindly took me to her station and tried to salvage my nails. John's work from the previous day was so poor that she had to start from scratch. Ryan was patient and understanding, ultimately achieving the exact design I had requested initially. Ryan is a big reason this is not a one-star review. David, to his credit, made immediate phone calls to find a more skilled technician to help with my brows. He arranged for a tech from NOVA, who runs her own school, to come the next day. I left still in tears and went to the local Ulta, where Deja helped salvage my disaster. On Monday, 7/22/24, Jiba from NOVA assessed my brows and was horrified. Given my wedding was so close, permanent makeup wasn't an option. She laminated and tinted my brows as best as she could and attempted to place extensions to cover the damage. The results were better, but I still felt horrible. On Tuesday, 7/23/24, my brows looked better, but some extensions were falling off because there wasn't much to hold on to. I'm waiting 24 hours before getting them wet, but I'm terrified of taking a shower and losing the remaining extensions. I'm grateful to Jiba for her professionalism and gentleness in my fragile emotional state. She did the best she could under the circumstances. I've been informed that Mimi will no longer be employed at the spa. I'll leave you with this: I've been coming here for over a year and trusted the quality of their work based on past experiences. Every bride deserves to feel beautiful on her wedding day. I am embarrassed to show my face and am seriously considering canceling my event due to the service I received. While there were individuals who tried to rectify the situation, John and Mimi have no business providing customer services. read more

Nope! NOPE NOPE! Let me start by saying I went home to complete my pedicure... after paying $87. Also, when I learned they didn't have my usual color that should've been my first indication to reverse on out. Took my boyfriend to get a pedicure for his birthday because his feet desperately needed some TLC. From the top! We walk in this young lady so warmly greets us (I'm being SO sarcastic). Takes our temperature *as she wears no mask* I mean she had no type of gumption... just like she hated being there. Nevertheless, we came for pedicures. So, we are asked to wash hands (big plus, I love that) and sit at this round table to wait for the water. Same young lady starts our water in the chairs, something went wrong though. My liner was somehow stuck in the drain of my bowl. Anywho, I wish I would have gotten their names but the gentleman who did my boyfriends pedicure was actually funny and pleasant. The older man with glasses who did my pedicure was a jerk! I say this to say I let him do his thing, then he was getting ready to start the base coat, but my toes weren't ready! I asked him to file them, he responded "I did!" I run a lot and so I accumulate some sock gunk, I asked him to use the little scoop tool to clean out under the toenails. (Mind you this was my 2nd time). By this time Joe had come over to sort of recover, he asked the older man with glasses something and the older guy angrily goes (I did!!) and walks off. I'm guessing this was about scraping under the toes. However, he did a poor job because I scraped some out with my damn pinky nail while waiting and Joe came over and scraped some out with the tool. I swear, I was bamboozled by these reviews I am so damn disappointed. Then Joe told me the man doing my boyfriends feet would finish up my paint job. I'm guessing the man I had was too upset to be bothered. Either way I was highly dissatisfied with the work, my nail tech, and the SOME of the staff. Donna seemed drunk, Joe is the only reason I would maybe go back. Just to see his work. This was a terrible experience for me, my toes looked like hot trash, I didn't even get paint, and as aforementioned, I went home to complete my pedicure. There was no buffing nothing! (My big toe). The pictures posted are their work, and my work. EDIT: Oh my gosh how could I forget! Then upon exiting to pay the man who did my boyfriends toes was walking us to the front where he had to "wake up sleepyhead" the young woman with the piercings at the front!" Like girl! What? You're really just up here napping at the FRONT as a receptionist? Lmao I just.... absolutely not. Nope. read more

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My Love nail are the bomb and they are on point with Nail tech Angie from Serenity Nails & spa read more

Serenity Nails And Spa - Nail Salons Near Me - Waldorf, Maryland

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An absolute gem. Tom did a superb job on my nails. And I forgot that young ladies name who performed my gel pedicure, but she was great too. And the customer service was awesome. This is my now my nail home. The place is extremely clean and has Covid protocols intact. There hand sanitizer at all stations too. And they have protective shields on the stations. read more

I have been going to Danna for over 6 years. Location is clean; staff are friendly and service is on point. Most times I bring a picture of what I want to have and Danna has no problem recreating the look for me. Some times I let her do her thang which I also appreciate. I love my Danna Therapy! read more

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My daughters took me here for my birthday I recommend you this place they did a awesome job, 3130 Crain hwy, Waldorf, MD 20603 read more

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This place is trash! My polish had streaks and air bubbles. Just a bad nail job all together. The staff complain about being overworked and bounce from customer to customer. read more

We the community is trying to figure out what is going on with Serenity Nails And Spa, I just started going there in the last couple of months and all of a sudden they just closed down, leaving there patrons to find another nail salon. So I'm not happy and I have no way to get in touch with my nail tech Carlah or Angie. What happened and please let someone know why you suddenly closed your doors, you could put a sign or note outside the door. Inquiring minds want to know?? read more

I absolutely love Serenity Nails. Joe and Donna have been servicing my nails and toes for over ten years. Donna does the bomb lashes too. Their customer service is great! I've gifted my friends and family gift cards to SN and they've become frequent customers as well. I'm shock to see bad reviews because it's just not indicative of my experience. I would like to encourage those who are not happy with the service they received to give notice and allow them to fix the problem before leaving a bad review as this is a small business that truly does provide excellent services. read more

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So I came here because my normal mail tech has been sick. I also used to visit this shop when it was KV nails. With that being said I'm so glad I came here. First off the staff greeted me as soon as I came in and also followed covid protocol. They took my temperature and then directed me to wash my hands before I say down. I'm not sure who did my nails but it was a tiny man who wait near the back. He did a wonderful job. My old nails hadn't been filled in in about a month so many of my nails were lifting or chipping. I would definitely come back as the shop was clean and everyone was so nice and my nails look amazing. read more

Serenity Nails And Spa - Gel fill in - Nail Salons Near Me - Waldorf, Maryland

I've been to this nail salon three times. Unfortunately third time is not the charm. First time I got a gel manicure by a older lady. Shape was incredible but the gel peeled off within days. Second time I got a regular manicure from a younger lady. It was a rushed job and a waste of money. Third time was Wednesday. I spent about $70 on a gel manicure and classic pedicure. By Friday three nails have chipped polish. After male manicurist assured me it was hard and quality. Help I need a quality nail salon. I'm tired of wasting money. read more

Serenity Nails And Spa - Chipped polish - Nail Salons Near Me - Waldorf, Maryland

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I am loving Serenity Nails they are professional and so good work. I am always satisfied with my nails and toes. read more

Serenity Nails And Spa - Right hand by Donna - Nail Salons Near Me - Waldorf, Maryland

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The male doing my nails was EXTREMELY rude and disrespectful I asked to see three colors and he had a fit and proceeded to the THROW the nails that are painted to pick your choice of color at me, he then put so much nail polish on my nails that they were bubbling I ask him to fix it and he continued to just paint over it and said he didn't see the bubbles, I showed him where it was, then he refused to paint my nails and told me to go somewhere else and he very ROUGHLY began to take the color off he also cut them so short after I ask for him not to I HIGHLY DO NOT RECOMMEND THIS PLACE. read more

I went to Serenity Nails and Spa Salon to get my nails done. I was serviced right away by the receptionist. She took my temperature and told me to wash my hands. Then I was told to sit in Terry's chair. Oh, he did a wonderful job on my nails. They are so beautiful. He takes his time and makes sure every nail is to his liking and yours. He is very professional and BEAUTIFUL. Every time he does my nails, I am very happy. I receive a lot of compliments. read more

Serenity Nails And Spa - Serenity Nails Spa in Waldorf, MD Nails done by the BEAUTIFUL Terry - Nail Salons Near Me - Waldorf, Maryland

I really love this nail salon! The staff is always professional, accommodating, friendly and creative. The customer service is also impeccable. Whenever I show a design to my nail tech they have always been able to recreate it. My nails always look flawless because of Serenity Nails and Spa! read more

I went to this business to have my natural nails cut down and shaped. I informed the tech that I wanted all my nails to be the same length. So she started on my right hand and I told her to cut until I saw the length I wanted, which she did. When she cut my nails on my left hand and compare it to the right it wasn't the same length. At this point, I've already informed the young lady what I wanted and wasn't about to sit here and compare my left nail with my right nail for each finger of the length I wanted again. After she did my nails, she sat in the lobby and was glued to her phone while I paid my bill. She had this lack luster attitude for doing her job. I was trying to find a salon to do my nails in the future and was hoping this would be the salon but after this experience I will not return. read more

I was looking for a new home for my nails but this isn't it. I should've known things were questionable when two people had to question their final price while i was there. Once it was my turn surprise surprise my price was damn near $30 more than it's supposed to be. Hope it was worth it. read more

This nail salon is excellent! Customer service is A1! I love the owners, their staff and my nails with every visit!

Amazing establishment it is very clean, price friendly and extremely beautiful. The owner is super polite, so are the staff.

My pedicure was PHENOMENAL! I've just never spent 4 hours in a nail salon....I'm new to the area and I'm in the search for a new salon. My only issue is after one week my dip/gel polish peeled off...after one week...and my nail chipped. I have been getting a dip manicure for years and I've never experienced my nail chipping or breaking. read more

Serenity Nails And Spa - Dip manicure nail chip one week after getting nails done - Nail Salons Near Me - Waldorf, Maryland

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First time visit: Pedicure with Son and he is very thorough and personable. My feet feel great. Will definitely visit again!!

It is rare that I give 4 Stars!! But this place provided good customer service. Walked in at 10 am opening time and I did not have an appointment. Manager and staff was able to start on my nails and daughters ASAP. The customers that had set appointments were also attended too with a short wait. Donna did an excellent job polishing and design our nails. The manager John was very professionally in assisting all customers. Will I go again.....Yes!!!! read more

Absolutely love this place! I have found my new place of zen! Amazing service and even better quality work. A perfect place to relax, unwind, and be pampered. Definitely will be a returning customer:) read more

Serenity Nails And Spa - Nails by Joe - Nail Salons Near Me - Waldorf, Maryland

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I was worked on by the wonderful Donna. She fulfilled my every wish on nails, toes, and lashes. I will definitely be back!

this nail salon is awesome!! very professional, clean, welcoming and knowledgeable. i have been going to this nail salon for 3 years and they never disappoint me!! the best!!!! read more

Serenity Nails And Spa - Nail Salons Near Me - Waldorf, Maryland

THEE WORST!! fkn place to get your feet or nails done at. Idk what happen to there good nail techs, but this is not the place to go. I'm so irritated, the guy that did my feet did not what so ever know what he was doing and it showed. I mean he filed my skin instead of my nail, while taking my polish off he filed my gel polish off instead of soaking it off. I didn't even get polish and I didn't even want to pay. But I got serviced there so I had to pay. But I won't be going back there anymore read more

HORRIBLE horrible horrible service for a BASIC pedicure! Wanted "square" shape, ended w/SLANTED toenails. Man tried to charge me for Gel polish when regular CLEAR polish was used - verified it was clear when the mgr used polish remover on 1 toenail and the clear polish was instantly REMOVED! Questionable if ALL are really licensed....skills are low and English barely spoken. read more

Always enjoy getting my nails and pedicure. Very nice and clean atmosphere. My nail tech is amazing and always give me exactly what I like.

I don't even where to start I got there at 2:15 which was my appointment time, they greeted me and had me sit at someone's station and if it wasn't for me asking if they were the person I had the appointment with, I would've sat with a random person I wasn't scheduled with. The person who the appointment was with had someone which I mean I didn't mind because I don't mind waiting a few until they were done. I waited and hour and a half after my appointment time to even START getting my nails done. They had me doing the pedicure in between to try to finish the nails he was doing with the other person. I finished my pedicure AND HE HAD SOMEONE ELSE. Then there was an incident with someone else happening in the salon and when he finally sat me down he was doing something else with the person who was sitting at his station before me. I had read a comment about if you're not a regular they're not gonna treat you right and I should have listened to it, and left when I had the chance after waiting for an hour and a half. For my first time going there I have never been so UNDERWHELMED by a nail salon. I had requested this person because on the phone the receptionist said that he was really good at design. If you can't do a design just say that.. instead of attempting and doing a terrible job. Left nail glue residue everywhere too. Needless to say I will not be going back nor recommending this place to ANYONE. listen to the lower starred reviews... Please don't say either to come back to the salon to get it fixed because i'm not. read more