So, we're annoying customers I think and these guys go above and beyond to help a fellow cycler in need. Even when they were slammed and it's closing time (we did this twice) they were so friendly and professional with great service. We will be coming back a lot. 5 stars for sure. Highly recommend read more

Serious Cycling - Bikes Near Me - Agoura Hills, California

Huge shoutout to Bryan at Serious Cyclery for the same-day service! Got my bike dialed in and rolling like new again. Appreciate the quick turnaround and top-notch work you're the man! read more

Came in to get my bicycle checked out and make sure it was in good working order. They checked it and even cleaned it up. Ride perfect now. They were super friendly and chatted with me for at least a half hour on bike and running stuff. Even right up to closing they did not rush or up sell me. It was obvious they have been riding and fixing bikes up for a while and are experienced. Would highly recommend. read more

What an incredible experience and best-in-class service. I purchased my bike from Serious Cycling earlier this year and have had a blast riding it since. Had some minor issues and wanted to learn a bit more about the bike so I called and scheduled a service appointment. From the first call thru pickup, I was so impressed. Fabian provided valuable recommendations. resources, and real-time updates as he serviced the bike. He patiently walked me through various self-repair techniques. I'm so thankful I purchased my bike at this place and I'll continue to get regular tune-ups here because he staff is so friendly, knowledgeable, patient and professional. Serious Cycling rocks!! read more

This clown wrote my number wrong and then I come back a week later saying where's my bike this clown sold it and basically said oh well I'm not giving your money back he stole from a guy with autism. He's crooked and messed up. Don't do business with this person. also, I got the bike from target for $100. I'm 100% sure he sold it for more than three times the amount is that the person you want to buy from I don't recommend it. read more

I had a problem with the people at The Hub. So, I took my business to Serious Cycling. This is a great shop and for now on, I'll be taking my business there. Thanks Keith! read more

I've reviewed Serious in the past and wanted to updated after recently purchasing an upgrade bike. Sean, Brian and the team in Agoura provided me with top notch customer service from beginning to end. I made few visits during my decisions making process and was always welcome when walking in the door. I order a custom color bike which Sean was very detailed about, make sure we confirmed colors via the in store samples prior to the order being submitted. (Om1 s) I had pre mock'd up the bike online and Sean save me big by pointing out that one of the codes provided was off slightly from a reference I showed him that would have resulted in a different color than what I wanted. Brian took excellent attention to detail when measuring my old bike and talking things over with me. We discussed what changes we could make to my fit given my progression in skill over the time I had been riding the initial bike he fit me on. A week after the order went in I changed my mind and decided to go for an add-on, power meter. Sean ensured that it got bundled in and it was on the bike bike when it arrived. On pickup day Sean and Brian made sure that I got setup properly and help get some of my accessories installed so the bike would be ready to go out the door. Very excited to put the miles on this new ride. Many thanks! read more

Serious Cycling - Bikes Near Me - Agoura Hills, California

Seriously the best! First they take trade ins for pros closet, this gives customers options. I took my trade in and they were great, took off my pedals, and swapped a tire for me for free. Then let me try all the bikes I wanted. Then sold me a great bike without any extra mark up. Big bonuses with Serious Cycling. Free bike fitting Free lifetime adjustments Amazing service This is a great place! read more

Serious Cycling - Bikes Near Me - Agoura Hills, California

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This was one of the best experiences ever, Lucky to find a bike in these covid times, Brian, Shaun and everyone else know there bikes and customer service was amazing. Coming from mountain bikes and buying a road bike are very different, needed some hand holding. Cycling saved my life and i will make sure to support Serious Cycling.. Don't buy from amazon give these guys a visit, support local shops... Love the Bike read more

Serious Cycling - SCOTT ADDICT SE DISC BIKE - Bikes Near Me - Agoura Hills, California

Awesome bike shop with great staff and very knowledgeable and thorough service department. I am a former bike mechanic and do most work myself, but when I don't have tools for a certain task this is the only shop I trust with my bikes. read more

Awesome service! Fantastic place to go buy a bike and have it serviced. Highly recommended in Agoura Hills

I've purchased 3 bikes in the past 7 years from Serious Cycling and each and every time they've gone above and beyond to ensure everything is dialed in exactly as I like it. I've been a serious cyclist for 51 years and am very particular about fit and performance. They've always been willing to abide my pickiness and peculiarities ensuring my ride is exactly what I would expect from a high end bike. I'm now venturing out on my new Pinarello Nitro E7 and intend for it to supplement (not replace) my Officine Mattio road bike....time will tell! read more

Chain snapped on my bike , went in right before they were closing and they took care of installing a new chain on my whip. Appreciate the courteous service. I would recommend them and they're kind and responsive! read more

I can't thank enough for the dedication and service beyond comparison Bryan went above and beyond to give us a hand and help us resolve in a bit of a conundrum. Truly appreciate all the support to our Training Camps @WWPLIFE read more

Thank you Mr. Fabian for your excellent, honest, caring help, service and support. I am highly pleased with my purchase of 2 bikes. Wonderful team, Excellent Service, Great Support, Professional individuals. Thank you so much guys. read more

Serious Cycling - Bikes Near Me - Agoura Hills, California

The Agoura shop where I took my bike for new brake rotors, pads and a tune-up is excellent. When I took my bike in, Bryan did a quick check and told me the bike only needed a bolt tightened rather than a tune-up; he and another person (whose name I didn't get) spec'd out the needed brake parts and provided the cost estimate. Ordering the parts and completing the service was done in less than a week. Great service, very knowledgeable and friendly. read more

I was a walk in and they took me right in!! I figured my old giant bike was going to be trash but took it in just to see if they could fix it and within 20 minutes they had it fully operational and only charged me a minimal fee. They are trustworthy and their work is quality and superior. I am very stoked right now. read more

Very rude people that work here. They overcharge and are so condescending. Don't go bere

Once again both my wife and I took both our road bikes to Bikes and Brew for a tuneup. Once again we both came away very impressed by the technicians expertise, Communication and attention to detail. Chase did a magnificent job. When he noticed anything that might require extra the call was placed to ask if we wanted the additional work done to the bike. We are REALLY impressed as this is the only shop we take our bikes to after trying 2 others. Vince is the hub of the wheel and I never feel rushed even when the shop is very busy. He is an expert but is patient and never talks down to any customer. I have never heard him say anything negative about a customer. Thanks Bikes and Brew. 5 stars and I'm difficult to please. If you want a bike shop that really knows bikes and excels with customer service go to this shop. Im a verified customer and this review is completely unsolicited. read more

Most of my reviews tend to be positive. My first experience here was positive but my second experience here was perplexing. I brought my road bike in because I wanted to find out if they had any used wheels for sale. The previous person I dealt with said they may. When I told the guy I don't want to spend the $250/$300 on new wheels and did they have used wheels, he said no. He then told me that my cables needed replacing at the labor cost was $150 and it wouldn't be worth it. What? Why in the world would he think it wouldn't be worth it? I stared at him in disbelief because I think he was trying to get me to buy a new bike even though I made it clear I didn't have the funds. He was a poor communicator and didn't seem to care about my needs. I will gladly take my business to one of the new shops in the area. I had my mountain bike cables replaced there and it wasn't a big deal. I don't trust these people. I don't recommend them. Especially if you are really wanting to get back on your bike, you would be totally discouraged and give up. Or, you'd bite the bait and buy a new bike. I won't, I know better. Sure, my bike was older than the new models on the floor, but it's a light carbon frame bike with lots more spinning in it! I'll buy my used wheels on Craigslist or Facebook Marketplace, I'll take it into the other shop for new cables and I'll be good to go. Thank you very much!!! read more

Thank You Agoura Hills Shop Crew! Been dealing with flat front tire Every morning since late Feb. (after getting new tires ) FINALLY did a drive by Agoura SC and they were great! Knew the problem within minutes and and made the necessary adjustments to both the front and back tires. Tubeless tires (sometimes) need tubes......Go Figure. Didn't charge me which I thought was nice since they hadn't done the new tire replacement. All is well.. Wish I had gotten their names, to Thank them personally. Shout Out to Agoura Serious Cycling Crew. Close to home....Sweet!! read more

I have never left a review. This bike shop was so amazing I had to. If the top of the line equipment and gear does not bring you in, then the most friendly and helpful workers will. I was helped by three different people and even the owner, Scott, helped fit the jersey I bought. I highly recommend stopping by. read more

Serious Cycling - Aero bike jersey for crit racing. - Bikes Near Me - Agoura Hills, California

I'm rating specifically the Thousand Oaks store. I've had some pretty interesting interactions with Paul at the Agoura location and have had the pleasure of in the pit at Eroica with him on a few occasions. I'm an adequate mechanic and don't need much attention. When I bring bikes in, it's usually because I don't have the proper tools not because I'm ignorant. Paul helped me with a couple of small repairs (cutting a carbon steerer and seating an impossibly stubborn Gatorskin) A recent visit to Thousand Oaks location, i was met with haughty disdain at a tiny part that I needed for a bike computer. Granted it was for a Wahoo, but I guess he needed to know what price we can sustain. He couldn't feign any more boredom in assisting. Granted I'm dressed badly, but revenue is revenue, right. You just can't judge what people spend on hobbies. Super surprised for a bike geek store, they aren't too interested in establishing relationships. I hate buying online and believe in only buying locally if possible. This is why people go to amazon or competitive cyclist dot com. Drive 3 miles west and visit Vince at JRA. He doesn't have the selection out there, but at least he treats you like a human and he can order it. Oh, If you're not on a douchebag on 10k carbon bike with Di2, you're probably not going to much help here. I'm just a fat dude that rides a Moots. read more

I purchased a Cervelo R5 from this shop a few years ago and have brought it in a few times for maintenance and some upgrades. Overall I'm impressed with how consistent and smooth this place operates especially since the pandemic hit. The sales experience was solid and I appreciate the service crew and how they pay attention to the details no matter what the situation is. read more

Serious Cycling - Cervelo R5...was purchased in early 2019, it was a special offering at the time, new old stock. - Bikes Near Me - Agoura Hills, California

Fantastic people. No ego, all professional and super helpful. Sean especially was super helpful

Great shop with amazing service. Bryan and the rest of the crew helped me out with recommending some good routes in the area. Not only that but they set me up on my new ride that I couldn't be happier with. read more

Serious Cycling - Bikes Near Me - Agoura Hills, California

My Guys!!! Sean and Bryan are the best. I purchased my Cérvelo R2 from them over a year ago, being new to the sport I wanted to make a well informed decision, they made sure they helped me in every aspect. I had a ton of questions about EVERYTHING (I still Do) and they ALWAYS give me their honest opinion about gear and accessories, they're not just trying to sell me stuff, they wanna make sure I know what I'm buying and that I'm going to be happy with it. Everyone else there is great and very friendly (including the people in the Race Team), as a customer that's all I can ask for, "Honest and friendly service" . I definitely recommend this place to anyone interested in any form of cycling. Like I said MY GUYS!!!!. read more

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I love this bike shop. Cycling can be an intimidating sport to get into, but they answered all my novice questions without making me feel silly. The people who work here clearly care helping others enjoy cycling just as much as they do. read more

I live in Long Beach, so Serious is about an hour away from me, but I like it better than any of the other shops near me. I recently started doing some training rides that leave from the shop on the weekends. The shop is open around 7 or 7:30(on the weekend if the owner or some of the shop guys are riding) so that people can use the restroom to change, make last minute purchases, or get some quick work done before rolling out. I've had conversations with several of the guys that work here, and everyone has been helpful and enthusiastic. I wanted to demo a saddle, so Scott walked over to discuss my options and suggest things for me to try. Once I had decided which saddle I was going to roll with for the week, I thought I would go home and get it set up, but Scott put my bike on a stand, took some measurements, and got the demo saddle mounted as close as possible to the way my old one was. The second saddle I wanted to try had carbon rails that didnt work with my seatpost, so Scott loaned me a seatpost that would work and mounted it up again. I received the same service while trying on shoes. These guys really go the extra mile to help their customers out. A unique feature in this shop is their espresso bar. The espresso machine is similar to a Keurig, in that it uses a small plastic cup of grounds for each espresso brewed. They often have some pastries and/or fruit laid out, and there is a small area to sit. It is a nice addition to the shop and a great way to relax after a long ride. read more

Serious Cycling - Bikes Near Me - Agoura Hills, California

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I wrote a review of an extremely negative interaction I had with this shop a while back but was intentionally vague to give the shop the benefit of doubt that my experience was unique. However, two things have happened recently that give me cause to rewrite my review. First, the shop asked Yelp to take down my review because it was vague, so here I will be very detailed. And, second, after all the frustrations I had with the shop, I recently had trouble with the same bike and I took it to another shop, where they discovered the issue I was having was because Serious Cycling left a out crucial part of the BB assembly that by some miracle didn't cause irreparable damage to the frame. I will elaborate on that shortly. First, I took my bike in to this shop in December a couple years ago with a small crack in the frame. I asked them to ask the manufacturer to assist with repair or frame replacement since the frame cracked without a crash. They arrogantly declined. Wouldn't even try to reach out and instead pushed a third party repair shop they trusted to do great work. They did mention up front that it would take 6 to 8 weeks to have the bike back. Timing wasn't an issue since this was a TT bike and I could ride my road or MTB bike during that timeframe and have the TT bike ready for tri season in the Spring. 8 weeks goes by and I don't hear anything from the shop. I let it go two more weeks because I was traveling but when I checked in ten weeks later, on a Tuesday, I was told it would be ready Thursday of that week. Thursday comes and goes and no call from the shop. I waited until Monday and called. Again, I was told it'll be ready Thursday, "sorry for the mix up". Again, no bike at the end of the week. The following Friday I go to the shop to speak to the manager, who, totally ignores that I am waiting to speak to him after I told a sales person who I was, what I wanted to speak about. After 20 minutes, I approached the manager and asked for his attention. He was preparing to fit someone but had "a few seconds" to chat. I told him it wouldn't take long, I just wanted him to tell me when the bike would be ready. He told me "These guys do incredible repairs!!! They fixed a fork the other day that came back better than from the manufacture". Cool, when will I have MY bike back. Oh, next week for sure. "I'll make sure". Next week, no bike. Now, I'm ready to move on. So, I call the manager, tell him I'd like the bike back repaired or not this week. He gets testy with me saying that I don't understand the process. I told him I don't care about the process, get my bike back and that this is terrible management and customer service. He hangs up the phone. I call back and again ask for the bike back. Two weeks later, the bike comes back repaired. The third party vendor calls me to apologize. THE THIRD PARTY VENDOR...Not the shop. The vendor waves the cost of the repair and is completely apologetic. I tell him no worries and thank you. He was great. The bike arrives at the shop, I get a phone call from a sales associate , not the manager, telling me my bike is ready and the cost will be over $400!!! I say for what? "Rebuild". The manager doesn't call to tell me this. An innocent associate calls. I told the person thank you, I will be there shortly. The manager won't come to the front to speak to me when I pick up my bike. The shop charges me $400 dollars for doing nothing but holding my bike for months longer than they promised and causing a dramatic amount of frustration. So, since the shop didn't want a vague review on yelp this is exactly what happened. Two years ago. Yeah, I'm that upset about how poorly they treated me that I was willing to rehash this review because the shop was so pedantic that they had my previous review removed. I am guessing they didn't think I would bother to write another review but I am still so upset about being taken advantage of and ripped off that I am happy to share the details here if it will save even one person from visiting this shop. Go to any of the other shops in the area and you will receive far better treatment. The HUB, NP cycles, Trek Bikes, Mike's Bikes and JRA bikes and brew are all great options with friendly sales and service. read more

This your quintessential neighborhood bicycle shop run by a husband and wife team that knows a lot about cycling. They are active in the community and their staff can assist in bicycle purchases or Maintence issues. read more

Really not happy here. Bought a new bike from them 10 days ago. I emailed them a couple of hours after the purchase after noticing this brand new bike had a large paint chip. They never got back to me. A week later emailed them again. Still never got back to me. At this point it seems like they will never respond. On my FIRST ride on the bike, whoever set up the rear brake did not bleed the system correctly, which I only found out when I tried to stop and the rear lever went all the way to the bar. Not cool to find out you have no rear brake. It was a sketchy ride back to the hotel with only a front brake. No rides after that since I don't carry around a brake bleed kit when I'm traveling. Back at home, a few days later, I go to add a power meter and I learn that they did not set up the crankset correctly, so of course the power meter would not go on correctly. Come on man, the red bearing shield goes on the nondrive side on GXP cranks. Always. They had it on the drive side. So for the few rides and washes I had done since then - in the dirt since this is a gravel bike - the nondrive side bearing was completely unprotected from dirt, debris, water, etc., all because there was no bearing shield installed. How do you install a crankset without the bearing shield? Do I feel grit in the bottom bracket now? You betcha. So not only did I have a chipped frame, but I had to bleed the brakes myself, re-install the crankset myself, and then just for fun I had to re-adjust the rear derailleur. I actually asked them ahead of time NOT to build the bike and just sell it to me in the box. They said they could not do that. So they build the bike and then screw it up and chipped the frame. I've taken the entire bike apart and put it back together, so at least now I know it has been done right. But I obviously can't re-paint the bike myself so thanks for nothing guys. read more

Serious Cycling - Bikes Near Me - Agoura Hills, California

I love writing reviews like this. I popped in to the Serious Cycling Shop in Northridge, CA 4/20/22. I simply wanted new bar tape for my BMC SLR01. As always the entire Northridge staff was gracious and welcoming and making me feel like a VIP! Today it was Aidan that helped me. I only had the expectation Aidan would wrap my bar tape and I'd be on my way. Aidan asked if I had more time to stay at the shop. I told him sure. He then preceded to clean my frame and polish it up. After his superb cleaning he took time to update my SRAM Red AXS with the latest firmware from his own cell phone. Aidan truly went above and beyond today. Beyond Aidan, all the team members are fantastic and I always enjoy the 30 minute trip to the Northridge shop! Stephen read more

Long overdue review. I came into the store in December after having driven down from NorCal in an irate and groggy state to have a carbon seat post slippage looked into. Brought my bike in and after reflecting on my experience I felt Scott and the mechanics were really patient with me. I had damaged threads on the bolt, and furthermore the seat post was stuck pretty darn good to the frame. They got everything squared away and I haven't had any issues with the seat post since. Very happy and relieved. I really liked the selection of road bikes they have here. It was definitely fun looking through their inventory while waiting for my bike. Before I left I bought some bars, gels, chain lube (only thing I forgot to bring down) and some other stuff and the clerk put everything in a Serious Cycling branded reusable bag! Totally the best part and I use it for groceries now. If it were a musette I'd probably use it even more. Man this bag is so cool and I've never seen any shop do that. Definitely a surprise. read more

Serious Cycling - Bag I got from buying a bunch of stuff! Use it as a grocery bag now. Would be awesome if it were a musette! - Bikes Near Me - Agoura Hills, California

I stopped by to have a bike boxed for shipping. I met their mechanic, Kevin, who was friendly and helpful. He promised that the bike would be ready for pick up by the next day. To my surprise, Kevin called me back within a few hours to let me know he was done. I was very pleased with the turnaround. While at the shop, I noticed that it has lots of bikes to choose from. Wish they carry Yetti since that's likely to be my next purchase. The place overall appeared clean, well organized and cozy. I would recommend this shop to anyone with similar service needs. read more

I have had more wonderful experiences over the years at Serious Cycling than I can count. Every member of their team treated me well the first time I walked in with my 20-year-old road bike years ago, and every time ever since. Now that I have finally upgraded to a modern road bike, they treat me just like they always have: with genuine love and passion for cycling. Oh, and a crazy amount of knowledge. While I get great gear, tune-ups, and accessories from the shop, what I walk away with is their shared knowledge and a desire to improve my riding. Whatever your level, join them for a weekend ride, or just visit the shop. You'll come out a better cyclist. read more

I purchased a new Cervelo from this shop back in February 2019 and was impressed with the people I interacted with at the shop. This shop is well organized and professional, overall it has a good vibe when you walk in the door. I've been back a few times for some mechanical work and miscellaneous items. I'm happy with the fact that they don't nickel and dime you like some other shops. read more

So I called Serious Cycling a few days ago, I asked over the phone "how can I get my mtb tire to fill up with air, after I took it off to add tire sealant?" I was told if I don't have a presta valve on my air compressor it won't go back, I was told over the phone by an employee "bring in your tire if you can't figure it out and we can easily add some air to it no charge". When I went in Bryan the store manager helped me, I told him I talked to someone over the phone and I needed to get my tire pumped up that was all. I could have done the tire sealant on my own, but since I brought my bottle of tire sealant I asked if I could put the tire sealant in real quick. Bryan said he would, so he reluctantly did, I don't know what it is about that man but he is always so rude to me, and other people I see come in there. Which is crazy because he is the store manager why would they want him there still? Anyways it took Bryan 2-3 minutes to add air, take the valve stem off, add my sealant I owned, and refill the tire with air. So with such a simple an easy fix, that used my pre purchased parts, I was a little annoyed when he went to charge me for the 2 minutes of labor it took. All I said was, "what am I being charged for? I was told I wouldn't get charged!" I said this because that was the truth. Bryan is a terrible face for this business I hear from others who go to serious cycling the same experience. I was charged for the easiest labor heard of, and when I said "why am I being charged?" He began to argue with me about it. In his line of work, he should know that the customer is always right, and losing business over 6 ridiculous dollars is not worth it! read more

If you want mad attitude and sky high prices, this is the place for you. If you want good service, reasonable prices and a knowledgeable helpful staff, look elsewhere. read more

My husband and I are avid cyclists and wanted to get our 24 year old son a road bike for his graduate school graduation. After considering buying him a used bike from various sources, we decided an entry-level new bike would be a better choice. We went into the Agoura Hills location of Serious Cycling and were so pleased with the service we received from Scott Johnson. He spent lots of time with our son both choosing the bike, then fitting him. He was very thorough and patient. We wound up buying shoes, pedals and a saddle bag as well. I whole-heartedly recommend Serious Cycling for beginners through well-seasoned cyclists. Their knowledge and attention to customer service is stellar. read more