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    Service Rent A Car

    4.7 (159 reviews)
    Closed Closed
    Updated 2 months ago

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    Van rental

    Jake was responsive and clear regarding all my questions and concerns. Explained what needed to be done and the processing of getting the van rental was smooth. I am thankful of Jake and his whole team for being hospitable and caring. My family and I had so much fun taking a road trip with the van rental we had. So, spacious and comfortable. Much recommended for long trips with big groups. Thank you, Jake and team!

    Traveling
    Yufan T.

    Two friendly gentleman and a great shop! I'm certainly going to introduce them to my friends! Highly recommending their fair price and nice service!

    Steven D.

    My team (Silicon Valley Rugby) was looking for 15 passenger vans on extremely short notice for a game in Fresno. Service Rent A Car was extremely accommodating for pickup and drop off and allowed us to rent two vans at a very reasonable cost. We will be sure to come back for any future transport needs!

    Luxury van

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    3 months ago

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    Photo of Morgan N.

    Morgan N.

    Helpful 1
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    17 days ago

    Business owner information

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    Morgan N.

    Helpful 0
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    1 year ago

    Business owner information

    Photo of Morgan N.

    Morgan N.

    Helpful 1
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    10 months ago

    Business owner information

    Photo of Morgan N.

    Morgan N.

    Helpful 0
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    Photo of Jeff S.
    30
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    8 months ago

    Absolutely friendly staff. great vehicles and service. I will be recommending them to everyone looking for a rental.

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    Photo of Morgan N.

    Morgan N.

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    1 year ago

    Business owner information

    Photo of Morgan N.

    Morgan N.

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    1 year ago

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    Photo of Morgan N.

    Morgan N.

    Helpful 0
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    1 year ago

    They don't offer car insurance. Unless you have your own insurance, you cannot rent a car. Not recommended

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    Photo of Morgan N.

    Morgan N.

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    1 year ago

    The best car rental in San Jose--great prices, excellent service, and friendly staff. I had a wonderful experience with their service

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    Photo of Morgan N.

    Morgan N.

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    2 years ago

    The Jeep we rented in Florida was so fun, easy check in and easy check out, it was when we picked it up at the airport

    Business owner information

    Photo of Morgan N.

    Morgan N.

    Thank you for taking the time to leave the review!

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    2 years ago

    Business owner information

    Photo of Morgan N.

    Morgan N.

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    2 years ago

    Business owner information

    Photo of Morgan N.

    Morgan N.

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    3 years ago

    Business owner information

    Photo of Morgan N.

    Morgan N.

    Helpful 1
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    3 years ago

    Business owner information

    Photo of Morgan N.

    Morgan N.

    Helpful 1
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    3 years ago

    Business owner information

    Photo of Morgan N.

    Morgan N.

    Helpful 1
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    2 years ago

    Rented in August of 2024 and had a good experience. Quick, friendly, and reasonable. Would recommend.

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    2 years ago

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    Photo of Morgan N.

    Morgan N.

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    Photo of Tram N.
    902
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    12644

    7 years ago

    Business owner information

    Photo of Morgan N.

    Morgan N.

    Helpful 11
    Thanks 1
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    3 years ago

    Business owner information

    Photo of Morgan N.

    Morgan N.

    Helpful 1
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    2 years ago

    Business owner information

    Photo of Morgan N.

    Morgan N.

    Helpful 1
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    Photo of J F.
    195
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    5 years ago

    Business owner information

    Photo of Morgan N.

    Morgan N.

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    Photo of Manraj C.
    250
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    5 years ago

    Business owner information

    Photo of Morgan N.

    Morgan N.

    Helpful 2
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    Photo of Dan H.
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    3 years ago

    Business owner information

    Photo of Morgan N.

    Morgan N.

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    Photo of Destiny P.
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    3 years ago

    Business owner information

    Photo of Morgan N.

    Morgan N.

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    4 years ago

    Business owner information

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    Morgan N.

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    Photo of Vicky N.
    641
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    4 years ago

    I haven't been here to rent a car yet, but based on phone calls both Jake and Morgan are so friendly and helpful

    Business owner information

    Photo of Morgan N.

    Morgan N.

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    6 years ago

    Business owner information

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    Morgan N.

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    3 years ago

    Business owner information

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    Morgan N.

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    Photo of Bell I.
    18
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    6 years ago

    Business owner information

    Photo of Jake N.

    Jake N.

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    3 years ago

    Business owner information

    Photo of Morgan N.

    Morgan N.

    Helpful 1
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    Photo of Tony T.
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    6 years ago

    Business owner information

    Photo of Morgan N.

    Morgan N.

    Thank you for the review!

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    3 years ago

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    Morgan N.

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    9 years ago

    Helpful 2
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    Photo of Mina M.
    483
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    4 years ago

    Business owner information

    Photo of Morgan N.

    Morgan N.

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    5 years ago

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    Morgan N.

    Helpful 3
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    Photo of Mariko P.
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    5 years ago

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    Morgan N.

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    8 years ago

    Business owner information

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    Morgan N.

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    Photo of Walter C.
    26
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    101

    6 years ago

    Business owner information

    Photo of Morgan N.

    Morgan N.

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    5 years ago

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    Morgan N.

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    3 years ago

    Fantastic service and prices! The owner and son will take care of you. I have used them for years. Safe great cars.

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    Photo of Morgan N.

    Morgan N.

    Thank you so much for the review, we greatly appreciate your business!

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    Page 1 of 4

    Ask the Community - Service Rent A Car

    Where can I find a Rent-A-Car place open at this time of life from my location?

    We are open from 8-4:30 during the week and saturdays 8-12!

    Do you provide shuttle service from SJC?

    Shuttle services are available from certain areas around San Jose. For more details please call 408-292-6351.

    How much does it cost for a Honda car for amonth?

    Please give us a call at 408-292-6351.

    How much for a truck or suv to vista ca, San Diego county?

    Marry Christmas, Do you need the vehicle after Christmas or now? Please call with the dates you… 

    Don’t See Your Question? Ask Away!

    Review Highlights - Service Rent A Car

    Jake even stayed on the line with me to confirm that my credit card provided complimentary collision insurance.

    Mentioned in 31 reviews

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    Smart Lease

    Smart Lease

    4.4(25 reviews)
    8.0 mi

    Just finished my year lease with Smart Lease. Fantastic experience from start to finish. The car…read moreworked perfectly without a single issue. I would do again.

    I rented a car from Smartlease for 6 months while being a college student in the bay area. For a…read morebusiness that is geared towards "helping out" young professionals and students (people who are often new to car rentals, car ownership, and car insurance), I'm surprised at the consequences I faced for this lease. I'm deeply disappointed in this experience: one that was marketed as low-frills and economical and how Mohamad was polite and reasonable until the time for the car return came. I understand the pressure of our current economy, but cannot condone taking advantage and emotionally manipulating the exact group of customers that would vulnerable to this. The cars at Smartlease are old and delicate and any minor scuffs or scratches that inevitably happen during your lease are not considered "normal wear and tear." If you are looking to rent from Smartlease, you'd hope you can keep the condition of the car 100% perfect or you would have to pay thousands of dollars in damages out-of-pocket (that amount to over 25% of the rental car's value) or pay deductibles through your insurance which significantly increases your premium for years. In my case, I got trapped in Clause 19 of the lease agreement: "If you have not had the repairs made before the Vehicle is returned at the scheduled end of this lease, you will pay the estimated costs of such repairs, even if the repairs are not made prior to Holder's sale of the Vehicle." I had returned the car already, so Mohamad proxied for me at an auto shop (he told me last minute that there were repairs to be made). He gave me the quote that the auto shop deemed, a quote that was much higher than if I had looked to repair these myself (especially since for some damages, I wouldn't have repaired if it were my own car). Then when I asked for a receipt from the auto shop to make sure my money was actually going towards repairing the car, he sent me Clause 19, making clear that it wouldn't be. Instead, the money would be pocketed by Smartlease. This money is equivalent to the price to rent this particular car for 5 more months, nearly as long as I had the car for. As a student, it was difficult for me to find the funds to pay for the upcharged cost and it caused me a great deal of worry. I felt absolutely exploited. In the final communications with him about the repairs, he gaslighted me and would often say that he's been in this industry for a long time, so these processes are industry standard. He used his position of power, knowing I am a student and have little experience, though I can research and have parents and friends who have more experience with cars to validate his claims. When I asked if I could go to the auto shop with him, so we could speak in person and I could be part of the conversation with the auto shop, he called my request weird and unheard of. He said that it's difficult for a first-timer to speak to an auto shop, implying that I don't know how to speak to an auto shop, then threatened that if I wanted to meet him at the auto shop, he doesn't want to come; instead, I would have to handle all of this by myself. But at that time, I was flying home in a week since school had ended and I still needed a proxy. Ultimately, he did not speak to me kindly. The amount of money I have spent for this lease in total could have bought a used car of similar value to the car I had rented. But if I had chosen to buy a used car, I could have resold it.  If you still want to make a short term car lease, I would strongly recommend to avoid Smartlease and the financial, emotional, and temporal cost and search somewhere else.

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    Smart Lease
    Smart Lease
    Smart Lease

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    Hertz Rent A Car

    Hertz Rent A Car

    2.2(167 reviews)
    3.3 miWillow Glen

    Best experience renting a car ever! The folks who are working here now are super special. First,…read moreon the day I came in, there was a customer on the verge of exploding (it was clear that she was already perturbed before entering the agency) and was very forceful, and repetitive, asking a question they clearly couldn't understand stand the answer to. The young man there Akash, handled the person so pleasantly - remaining calm and so patient - as he continued to try and help this customer understand the answer to their question. Well, watching this whole thing was like magic; the calmer and on topic he remained, the more the customer just couldn't seem to wind up...they finally left calmer, and finally understanding the answer they needed. Secondly, Rolinda helped me with my rental which was SO quickly executed, I felt as though I couldn't really leave because, well, renting a car is NEVER this easy! Before I left, Rolinda had extraordinary things to say about her coworker Akash as well!! They are both SO cool & professional. Thanks to BOTH of these fantastic employees - they both deserve a raise!

    We rented a car from this location one time only (we usually go through the sjc airport). As soon…read moreas we sat in the car there was a horrible stench. I went inside and complained and they said they didn't have any other rentals available atm. We ended up taking the car because we were supposed to leave for our trip right away. We couldn't close the windows the whole time and tried cleaning it ourselves.. nothing helped. We are convinced something was locked inside the glove compartment (maybe a dirty diaper)??? We complained again after our trip but they didn't care since we left with the car and never called them DURING the trip lol

    Photos
    Hertz Rent A Car - Cars are newer but beat up and dirty, make sure to always take pics.

    Cars are newer but beat up and dirty, make sure to always take pics.

    Hertz Rent A Car
    Hertz Rent A Car

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    Lux Autos

    Lux Autos

    4.1(13 reviews)
    2.6 miEast San Jose

    Rating: 1 out of 5 Stars…read more A family member purchased a used car from this dealership in San Jose on 11/11. It was advertised as a "clean clean" vehicle that "only needed an alignment." The price was $4,000 cash, not including taxes and fees. THE FRAUD & SAFETY ISSUE: Immediately after purchase, I took the car to an independent mechanic for the alignment. The mechanic found the vehicle to be unsafe and unroadworthy, requiring over $6,000 in safety-critical repairs, including: Three wheels were severely bent/warped. All tires needed immediate replacement. The front struts were blown out. The engine had a serious oil leak. THE DEALERSHIP'S RESPONSE: When I presented Lux Auto Sales with the detailed, written repair estimate, they refused to take the car back. They claimed the vehicle was sold "AS IS," ignoring the fact that California law prohibits licensed dealers from knowingly misrepresenting a vehicle's condition or selling an unsafe vehicle (Vehicle Code § 24007). Their only offer was a suspicious $1,700 repair through their own shop, which does not even cover the cost of the necessary safety parts. ACTION TAKEN: As a result of this fraudulent misrepresentation, I have taken the following official actions: A formal demand for rescission of the contract and a full $4,000 refund has been asked of management. A formal complaint has been filed with the California Department of Motor Vehicles (DMV) Investigations Division regarding dealer fraud. A complaint has been filed with the Bureau of Automotive Repair (BAR). I am currently filing a lawsuit in Santa Clara County Small Claims Court to recover the full purchase price and costs. DO NOT BUY FROM THIS DEALERSHIP. They misrepresented the condition of an unsafe vehicle and refused to resolve the matter legally. They count on buyers not knowing their rights.

    Don't do business with them. They are shady and don't pay their vendors. Travis the owner is a scam…read moreartist. My company provided janitorial services and they owe me for 5 months of service and breaking the contract early. Everything is documented and have all legal proof. I hope you see this Travis and the suit I'm filing by Friday April 3rd if you don't reach out the pay what you legally owe. Also look at section 7 of the contract where you will be responsible for all my legal costs and damages as well.

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    Lux Autos
    Lux Autos
    Lux Autos

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.6(341 reviews)
    3.5 miNorth San Jose

    I just rented from this location for the first time this past weekend and needed a mini-van to take…read moremy family on a trip for the first time since the pandemic started. To be honest, I was running late due to coming out of town and came just as the location was closing. Brandon was there and was just SO wonderful! He stayed late to help me, and when I thanked him, he said that he was happy to stay for as long as anyone needed him, and that really stood out to me. He also could have done the easy thing and provided me with an older mini-van that was closer to the office, but rather, he took it upon himself to run around and find a newer model for us... even though he should have closed up shop by then! He was very kind, answered all of my questions with a great deal of patience, and I never felt rushed or like a burden. It can be hard with such a busy location to maintain that kind of compassion and thoughtfulness--he is such a gem and really takes pride in his work. When I returned my car, I checked in with the staff, and they were also so incredibly kind and caring. Even in our brief minute or two of interaction, I could tell that they were really trying to find ways to keep their customers happy. Overall, I had a really great experience -- great selection of cars, and great customer service!

    Goodness! I had no idea it would take me an HOUR to get a rental car, the Tuesday after Memorial…read moreDay around 11am! Ughhhh! The service was fine, very nice, helpful agents, but only 2 behind the counter and I was at least 10th in line! My Fiancé ended up paying $20 for parking his car in the stupid parking garage, as he waited for me to get my rental car! Ughhhh! At least I got the rental car, SUV- Tucson, Hyundai I wanted. I know there's never a grantee on car rentals, but one can HOPE and cross your fingers and toes! Hee I'm only giving 3 out of 5 because it took me 45 mins to GET the paperwork on my car, which I couldn't register ahead of time, since I got my rental through Priceline.com and then once upstairs, it took me another 15 mins to actually GET my rental..... I guess they ran out of clean cars... mine was soaking wet, but I know she was CLEAN! Hee. Oh- I ended up extending my rental and the original price was lower that week versus the continued week.... So that was a bit more on my wallet.....

    Photos
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

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    Service Rent A Car - carrental - Updated August 2026

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