Carlos Borrell is an amazing representative of BSG. This started with a 45 minute "heads up" call…read morethat he was on his way. I appreciate this as many people will call five minutes before arriving and you are rushing around getting ready. Upon arrival he was dressed professionally and laid out why he was there and what all he was going to be doing. The job he was doing for us was not small and I watched as he hustled back and forth installing and setting everything up. All was well on the job when he informed me that our front camera did not have the pre-wiring it was supposed to have. I was expecting to be told that this would be a delay and I would have to make a separate appointment to have the wiring installed. However, he said he would installing the missing wiring. This had him spending an extra 45 minutes in our attic running this wiring. It was over 90 degrees outside and I cannot imagine how hot it was in the attic. He finished the work and got everything installed. I knew these delays put him late for another install. However, Carlos never rushed the job and made sure everything was working perfectly. He then took the time to setup the video analytics and walk me through the operation of every component. I have already been impressed with BSG's sales consultant, Stephanie Sieckenius, and Carlos was further proof that BSG cares about its customers and their reputation. Highly recommend BSG and if you are lucky, Carlos will be your installer.

I've utilized BSG for home security for more than three years, and have referred them to many…read morefriends & family. Recently they've slipped on the customer service side of things. My doorbell camera has been out of service for weeks and I've left several messages with no response. I'm not sure what's going on with the company, but the customer service and timely responses should be a priority when it comes to home security...disappointed! Rodney T.

Great job. Very helpful. I requested service at the last minute due to a cancellation from someone…read moreelse and he responded quickly and got the job done. Grateful !!

Today we had Tony come out & mount our 64inch Roku tv! I…read morereached out to him via Yelp. From the beginning this man and his company were patient with me , and my million questions. We set the date and the gentleman arrive @ 945am our appointment was set for 10am. He is very polite and professional! The work he did is amazing Tony knew exactly what I was looking for!

These guys were fantastic! The team from Norbotics came over to install new security cameras and…read moreupdate our existing system. They were extremely friendly and courteous. They helped us choose the perfect cameras for our property with daytime and night viewing. The cameras look great (very discreet) and they spent time with us to make sure we knew how to work the remote viewing app on all of our cell phones. They adjusted the cameras to get the exact scene we were looking for. I would absolutely use these guys again. Nice Guys. Professional. Great price

This is an awesome installer. Our installation include rack install, mounting multiple TVs, wires…read morein wall and shelving. Competitive pricing. Highly recommend.

Excellent work and fast. Affordable price. Excellent customer service. There is wifi, tv and water…read moreon the waiting room.

Always a professional and clean install. This is my second front and back dashcam with the Install…read moreshop. They get you in and out with up upsells or fluff. Just great service and someone who knows what they are doing and has a passion for vehicles. The price is very reasonable and you get exactly what you want and need. I am very satisfied.

I am writing to formally commend two outstanding employees -- Mr. Damien Guadarrama and Mr. Brad…read moreWickizer -- for the exemplary service they recently provided during the upgrade of my home security system. From the outset, Mr. Guadarrama demonstrated an impressive level of professionalism, courtesy, and technical knowledge. His ability to clearly articulate system options, address each of my concerns, and guide me toward the most appropriate solution made the decision-making process seamless. His commitment to customer satisfaction is evident, and it reflects great credit upon your organization. Additionally, Mr. Brad Wickizer continues to be an exceptional representative of True Home Protection Security. As my primary home technician, he has consistently delivered expert service marked by reliability, integrity, and thoroughness. Mr. Wickizer's dedication to ensuring my system is optimized and functioning properly gives me tremendous peace of mind. I have full confidence in his work and greatly value his continued support. Employees like Mr. Guadarrama and Mr. Wickizer exemplify the professionalism and customer-centered values that build long-term trust and loyalty. I respectfully request that their efforts be acknowledged, as they have both contributed significantly to my positive experience with your company. Please extend my sincere appreciation to them for their outstanding service. Warm regards, Ron Thornton, LtCol, USAF (Ret)

Prior to signing the multi year contract, they were incredibly responsive and professional. Went…read moreabove and beyond. Really made a positive impression. Immediately after signing the contract (and I mean literally, *immediately* after) there was a dramatic switch. We were locked in and they knew it. Caveat emptor. The three years of coverage was periodically marked by technical issues that were a pain to coordinate and resolve. Our outdoor storage shed got burgled a couple of times and interacting with True Protection I just remember having the sense that they did not GAF, to be blunt. The alarm system, and monitoring was a nuisance and source of stress. You will be better served with a DIY solution from Best Buy that does not rely on locking yourself in to these contracts. It is incredibly rare for me to bother giving a negative review. I try to review small businesses I interact with who do great work. When I saw the email soliciting reviews in my inbox, I was kinda shocked. Looking at all the glowing reviews, I found myself agreeing with another reviewer who thought this was deluged with friends and family pumping the numbers. It's just hard for me to imagine a company that consistently delivered such a poor customer experience for multiple years could have these glowing reviews. I I will say it again: prior to signing the contract they are amazing. After you sign it is all downhill. Beware.

Came here after recommendations from multiple customers (Next door App) that they were pleased with…read morethe service, price and the "care" of the owner Cyndi towards her customers. Looking for shutters and blinds combo. We met with Dallas and he he was very attentive and took the time to listen to our needs and than focus to show us what we were looking for etc. Didn't try to up sell us which is pleasant thus allowing customers to decide for themselves, yet taking his recommendations into consideration. Ironically, Cyndi was "off" that Saturday but she just happen to swing, so happy to have met her. She "chatted" a little bit and allowed Dallas to take care of us which we were ok with. On Monday we received the multiple quotes from Dallas since we asked for a couple of options. At this point, we've not made the purchase yet.. house is new construction so still a few months out. Next step: We will reach out to Cyndi / Dallas and that we are pleased with the quote provided. More review to follow as we progress towards the buying , installation process Updated review Installed January 2019 https

Our experience at Blinded by Delight has been beyond amazing. We moved into our house back in 2015…read moreand were referred by a family friend. Our blind specialist was Julie and she was awesome. She was friendly, welcoming and very knowledgeable. She really listened to our desires and kept our budget in mind. She promptly send us a quote and gave us military discount. You pay half deposit when placing the order and then pay the remaining balance after the blinds are installed and you are 100 percent satisfied. We are very pleased with our blinds and every time we have company over we receive tons of compliments on our blinds. Blinded by Delight also have a referral program and they send our cute little handwritten thank you cards once you purchase. I highly recommend them! Be sure to ask for Julie! :)

My husband, Tim and I purchased a home theater system. Trey measured and recommended a system,…read moregave us some options and once we decided on a system the rest was seamless. The installation was efficient, professional and the follow up was exceptional!! Jason was hands down amazing, he knew exactly how to adjust the settings, train us on the system and was very professional!! We highly recommend Dominion, the quality of service, the time they took to explain and answer our questions was beyond exceptional. I'm so thankful we chose to equip our home with the equipment recommended. Thank you Dominion for going above and beyond to make our dream home theater a reality!! From beginning to end the best customer service and technicians!!

So disappointed with the company. My builder recommended this company but from the start it was…read moreridiculous. I told them what i wanted and then we decided what we could afford. Then when it came down to it I couldnt get anyone to answer my questions or anyone who knew how to answer my questions. I spent alot of money and felt like they just completely did not care about me. It took them coming out 4 times to get what i wanted and i even had to leave and go to best but because they did not bring the proper stuff. My tech was really good but the communication was terrible. I will never use them again and I will never recommend them. Which sucks because there is so much more I want to upgrade in my new home.