I use service today for pool maintenance. The people that come to the house are very nice do a great job. I would recommend them for anyone looking for good and reliable company. Keep up the good jo read more

Service Today Techs do a wonderful job maintaining our pool which we use daily. We are very satisfied and will continue to use them. They are very professional and detailed in their work and take the extra time to make sure the job is done properly. read more

Within one hour of appointment was told they would not have anyone to send. Great inconvenience on a Friday afternoon with a project needing completion by the weekend. Perhaps this explains their 2.5 rating- maybe I dodged a bullet! read more

Giving them 1 star is too high. AVOiD!!!! I had a breaker go out and could not just give me estimate just for that. By the end of his speech with different packages to buy. I was crying thinking that my electric in the house was bad and the outlets and switches needed to be replaced again, which were not even 2 months old and had to pay to replace again or something could happen to the house. After paying over $3,000, I still have breaker problems. Tried calling and left several messages for someone to contact me and after a year no one ever called me back yet. Shame on you for scaring a senior citizen with your high pressure sales tactics. Next BBB read more

NOT RECOMMENDED -Beware What's the deal with all these local service companies who buy up the small mom and pop operators then want to come in an sell you all these services? Whatever happened to finding someone to do some simple work at your house who would just come in and do the job without trying a bunch of up sells? I bought a couple of new lights to hang over our island and did the diy thing and got them hung-only for some strange (minor) reason they wouldn't light up so I decided to simplify my life and call an expert. Saw a commercial for these guys on the news so thought I'd give them a try. I wish I hadn't. Paul arrived at 10:30, well within the promised window and spent a hour looking around the house in a "safety audit" to see what other things might need fixing. I wasn't expecting much as our home has been extensively remodeled -twice - since we lived here. I just wanted a couple of fixtures looked at... His first estimate was over $2,100 for a bunch of optional work including adjusting my two already hung light fixtures, changing out some outlets, adding whole home surge protector and more. I about fell off my chair! To just tweak the light fixtures they wanted $333. Needless to say I paid the $59 trip charge and sent him on his way. I was totally shocked. BUYER BEWARE WITH THESE GUYS!!!! read more

I am SO DISAPPOINTED I called and set up a service call to have them come out and give me a quote. they came as they said they would! that's Great, the tech was very nice. But for the $75.00 service call Jo said he had to do an energy check through my house. So I let him go that's when the pressure started about how my houses power was so dangerous! and then the upselling started! I asked them out to give me a quote for diagnosing my can lights in the kitchen possibly adding two new receptacles and installing a light fixture that I had purchased! This was however was just an opportunity for them to start up selling the first estimate was for this: Diagnose my kitchen light install the fixture I purchased and check all my outlets to make "safety first". The first quote for that was over $1200.00. My reaction "Are you out of your mind!!" So Joe got "Jeff" on the line I explained to Jeff I just wanted a quote on the work I asked for! "Fair enough even though the current wasn't right.) So then Joe gives me another quote for just "DIAGNOSING" my can lights in the Kitchen and installing the light I had Purchased this quoted was almost $900.00. I said No Way!! So then. He called the office and told "Jimmie" that I was not happy with the quote and wasn't into the upswell. So I said I wouldn't pay over $500.! Jimmie said give her the diagnosis and light install and I will give her the package we have available for diagnosing plumbing AC furnace and something else and it will be $675.00. I honestly felt SO MUCH PRESSURE ! I finally said okay.. He took the switch plate off and put the tester to it pulled the can lights out and told me it's the can lights that are bad! Okay! That took him 10 minutes tops! Then he started my light fixture which he didn't have the correct wire nuts for and he left in the middle of that. BEWARE !!! This company in My Opinion is all about up selling! So basically I paid $75.00 trip charge ( agreed) and $675.00 to have a light fixture installed and to tell me my can lights were bad. Joseph came to the house at 2:15 and didn't leave until 5:30. The pressure from this guy was so bad I didn't sleep a bit knowing I was RIPPED OFF! read more

I called due to a nicked gas pipe. The employee arrived timely however spent about 5 minutes then said he was not able to fix. He said he could call his supervisor and get him over in a couple of days. Since we could not wait 2 days he said he would turn off the gas. Took credit card info and left. I ended up calling a competitor who came out, fixed the problem right away. When we told him the Service Today person made sure the gas was off he said well It is was not shut off at the main. Seems like the service today tech just wanted to get the heck out of there. The only thing Service Today managed to do was to charge $75 for telling me he couldn't fix the issue. I will not be calling Service Today again read more

Great job Airtech. I have an older water heater and knew that it was probably a good idea to get it checked out to make sure that things are still in proper working order. Mark was very nice and educated me on what came up. No pressure or frills to sell me stuff I didn't need, he came in and did what was needed and what I had already paid for. He did catch a few valves that were older and not under code, so I had them replaced but other than that I was not pressured to pay more or buy more than what I first intended to. He was quick and efficient and very friendly throughout the whole process. Great customer service, Mark took extra care to make sure he was careful around our home and with our stuff. The best thing is that he came back after he had already left to make sure my gas fireplace was lit since he had shut off the gas. I would have not caught that for months since we hardly use it when it gets warmer out. Great job and reasonable prices from a company that understands customer service and respect. read more

My encounter with Service Today left me feeling scammed and deeply disappointed. Their representatives consistently misled me with promises of safety, efficient service, and fair pricing. These promises led to outrageously inflated quotes ranging from $16,000 to an astounding $50,000 for repairs that were later deemed unnecessary. As if that wasn't enough, the appointment at my house dragged on endlessly, consuming a ton of time and causing undue stress. What's more alarming is their reliance on deceptive tactics such as discussing "voltage drop" to confuse and overcharge unsuspecting customers. The "voltage drop" / "fire hazard" conversation led me to pay $430 for a house inspection (I am so mad at myself for falling for it - but their congenial nature and fake compassion sold me). I asked for a refund and they refused. Here's the best part, I called them to get a quote to run electricity to a gazebo in my backyard, that's it. It turned into "your house could burn down because of your electrical". If there's one piece of advice I can offer, it's to steer clear of Service Today at all costs. This company's practices are unethical and predatory. If I could give 0 stars, I would. read more

Worst company I've ever seen. All I wanted was to have a 3-way light switch fixed that wasn't working properly, and right away they said I need to pay a $400 disgnostic fee! Really, it's just a light switch. This company is completly a total RIP OFF! They are taking advantage of everyone they can, especially older people, overcharging, and doing things that aren't even necessary. Please stay away!!!! read more

Dishonest people. I bought two gas furnaces from this company which came with complete ten year parts and labor warranties. (The first one was after I had them come out for a tune-up and the red-tagged it. A common scam it seems). I signed up for their comfort club which charged me monthly for services. After five years one furnace completely died. I was glad I had that complete parts and labor warranty--until I tried to actually use it and was told it was completely worthless. Long story short, I ended up having to buy a complete second system to replace the first one that died. Stupidly I continued to use them but after a while I cancelled the monthly service. I called multiple times to cancel and was assured it was cancelled. But surprise, it was charged again. Terrible customer service. Sorry I ever had anything to do with these people. read more

They called me 3 times within an hour. It was the middle of a workday and since I didn't recognize the number, I didn't answer. I called the number after the 3rd call to find out who it was and a man answered "Service Today" and started rambling about some sort of deal they had going on. He kept talking without letting me get a word in. When he finally stopped I told him that I'd never used their company before and asked that they please remove me from their call list. He immediately hung up on me. From the other reviews, sounds like it's a good thing I didn't fall for the "deal". read more

"Service Today" of 490 Villaume Ave., Suite 300, So. St. Paul MN 55075 - 651-340-5956 charged me $462.95 to do a diagnostics test on my boiler. It turns out if I would have called Center Point Energy, the cost for a diagnostics test would have cost about $160.00. If I would have had Service Today replace the blower motor and the blower wheel, it would have cost me $1,822.85. I signed up for Service Plus with Center Point Energy and these repairs cost me nothing. Service Today is a rip off. Do not get pulled into any of their sales pitch. read more

Had our yearly plumbing inspection this morning and the service tech was outstanding. Ernest showed up wearing a mask and efficiently completed the inspection pointing out possible areas of concern. After a discussion which included the accurate pricing, he completed the work quickly and cleanly. From now on, I will request that Ernest complete the inspection, as well as any repairs as he is an incredible representative of Service Today. M. Worrell read more

In my opinion this compan's representative was rapaciously dishonest. I had a simple job: move an outlet from a dishwasher enclosure to the under sink cabinet right next to it. The electrician they sent told me he would have to rewrite many things, including replacing the main service box for the house. Estimate: well over $7,000. I had to pay nearly $100 for this ridiculous service call. Another company did the requested work for less than $300. Do not trust them. read more

DO NOT HIRE THIS COMPANY. Their rates are astronomical. They charged over a $1,000 to replace an outside hose. They have quoted over $600 to replace a kitchen faucet. read more

This is a fraud and a scam. I was charged $691.00 for someone to tighten a wire. The issue is not resolved. I was told he can't see through walls to find the issue, yet I was charged $691. He then recommended a $13,000 project. The employee didn't wear his mask properly in my home. It was around his chin, so unprofessional. He also passively insulted me as a female around making decisions. Do not use this company. They will steal your money. In disbelief. read more

Read the reviews and find the common theme, I wish I had! Bait and Switch tactics: when I called, they said $79 to come out, look at my water heater and provide quotes for replacement/repair. They ended up charging me $243 for a required diagnostic fee???? Technician said the $79 only covered the trip charge, why was I told otherwise when I called? Price gouging/scare tactics: To have water heater replaced and "up to code" Service Today quoted me $3,566; over $2,000 more than any other plumber. I ended up using a different plumber and paid $1,200 for a Saturday installation. Lack of confidence: The technician left my gas water heater (with pilot lighting concerns) in the "on" position when he left. Even I know enough to turn off a broken water heater so it doesn't leak gas into the house. I am now left with $243 out of my pocket when they did no work and created more stress. Do not do business with Service Today! read more

WHAT AN ABSOLUTE SCAM! $80 dispatch fee and $296 diagnostic fee before any work gets done. I had them come out to service my furnace and it was going to cost me nearly $400 before any parts and labor. As an fyi, the $80 you are paying to get the truck out here is basically an advertising fee for a tech to enter your home and sell you their services. It is not a diagnostic fee. I would under no circumstances use this company. Simply read the reviews, they are a complete scam and I am reporting them to the Better Business Bureau. read more

Oh my gosh!!!!!!! Do not use this company for your electrical work!!!! They do not know what they are doing and charge extravagant prices - like double the amount electrical work is estimated at!!! This was revealed to us by our insurance company when they could not completely reimburse us for work done due to a storm coming through. Service Today charges DOUBLE THE AMOUNT of other electricians!!! If it is not an emergency and you have the ability - TAKE THE TIME AND FIND A LOCAL ELECTRICIAN to do the work necessary. For another portion of electrical work needed because of storm damage, we waited 2 weeks for a local electrician to do the work BUT IT WAS WORTH IT!!! Kevin Ahlers diagnosed and fixed the problem for the same price as Service Today did just to diagnose the problem which was diagnosed to put more money into Service Today's pocket in the first place. DO NOT USE THIS COMPANY!!! The electricians are nice but it is a total racket!!!!! Let the buyer beware!!! read more

We had an appointment that was missed - called on a Friday - was given a Monday appt and didn't show. Arrived Tuesday and said they thought issue with Acoil but would need $331 to perform a diagnostic. Due to previous issues with the company we scheduled another contractor to review before committing to the work. The line set was completed by Service Today previously and we have had nothing but trouble and loss of refrigerant since. The other contractor was at our house for 10 minutes and diagnosed 2 bad/faulty welds in the line set that Service Today installed and now will not warranty the work. Instead they wanted to have us spend over $300 to diagnose an issue their company created. I would not recommend them for any heating or AC work. Techs are pleasant but might not be experienced and customer service has not been willing to help. read more

Trip fee 80$ pretty on line . Diagnosis 360$ total 440 $ called other company's this is very high . Then wanted to replace air conditioner and parts on furnace for over 5,000-7200$ other guy came in fixed problem for total 150 $ did I mensch my dad is 79 yrs old very forgetful. Shame on you . read more

Do not use this business. They run a scam trying to cheat you out of money. We booked them to look at 2 outlets that had stopped working, before seeing the mountain of negative reviews about them on yelp and google. When the "technician" arrived he told us we had a "major problem" with our entire electrical system. Went around the house "testing" various outlets and told us they were all way off the expected voltage they were supposed to be and were all a "huge fire risk". The technician said that he had to bring a supervisor out for further testing but he could only do that if we agreed to an initial charge of $700. While one of us discussed this with him the other did a thorough internet search on them and found the negative reviews, including stories like what we were facing. We told them no and went out and purchased our own voltage tester for $25 and found that all outlets were exactly what they were supposed to be, 120 volts. We then called a different electrician who came out and found that nothing they told us was true. We had one bad outlet that was super cheap to replace and nothing else wrong. This place is crooked. Do not trust anything they say. Also, they go by multiple names, probably trying to hide all of their bad reviews. Service Today, Eagan-Electrician, and Home Service Pros. All lead to the same crooked company. read more

Please please please look somewhere else!!! This is a scam business. Had some questions about the electric from an old house that I bought. The guy was trying his hardest to scare me into thinking the house was a ticking time bomb and that any second a fire will start and kill me tenants.... said he recommends a full rewiring.... for, drum roll please, $97,000!!!! For a 2800 square foot house. He told me a light fixture would electrocute anyone you tried to put a light bulb in it.... had another electrician come out. Said the majority of the house had been rewired and that it was done very well. As for the light fixture, the bulb was burnt out and needed to be replaced. We have used it everyday. The new electrician laughed the whole time he was at our place about the 97k and the electrocuting light bulb. This business should be shut down! read more

Complete joke of a company. They charged me a $59 trip fee plus a $350 diagnostic charge. At the end of the trip the electrician gave me 3 options ranging from 15K to 5K. Since I don't know much about electrical I called two other companies (both provided free estimates and no diagnostic charge) and they both came in around 2K. When I told them what Boys Electric said they laughed and said it was a good thing I called another company. Also they gave me a four hour window for my appointment. The other companies gave me an exact time and showed up on time. read more

I asked three HVAC contractors for estimates to run ductwork from a new range hood through my roof. The range hood that I had planned on purchasing had a CFM range from 350 to 900. Service Today sent a technician out to give me an estimate to do the work. I mentioned that I had heard that the maximum CFM allowed was 300, according to the City. Service Today, after looking at my furnace room, assured me that putting a 900 CFM unit in would be no problem, and gave me a quote to do the venting. As they were cheaper, by quite a bit, and seemed professional. The second contractor said that I could not install a hood with the 900 CFM rating. At this point I called The range hood company to put a hold on my hood order, as I thought maybe there was some merit to the CFM restrictions. I also called Service Today and spoke with Ashley. I told her my concerns and that I was holding the range hood order. I asked her to check with the city to make sure their work was according to code and that it would pass inspection. She said she would find out and get back with me. After a few phone calls and messages to her, I finally received a return phone call, assuring me that this would pass inspection through the city of Lino Lakes. With this information, I gave the go ahead on my range hood order and set up an appointment with Service Today to start the work. Two service people arrived on time to do the work. However, they were confused as what they were to do. When I mentioned that they were to install venting through the roof, they told me that they were only there to mount the range hood to the wall and they were not authorized to work on the roof. After a lengthy conversation between the crew and their office, they told me they would schedule a different company to do the roof and venting work. So, they installed the hood only. They were sitting and standing on my range while installing the hood. (later I would find that the oven wouldn't work, assuming they were responsible for this)Service Today then contacted me to explain that the person who came out to give me the estimate had left the company, explaining the he was disgruntled with the company, They also explained that they weren't even sure what work needed to be completed. I explained that I needed 8" metal ductwork to be installed that would run from my hood through the roof and capped off. They said that would have a hard time doing this at the price I was quoted, but would complete the work, so they scheduled a roofing company to come out. When the roofing company arrived, they mentioned they were here to put in PVC piping, not metal ductwork for venting a range hood, so they left. At this point I was more than annoyed with Service Today, called them to tell them about my dilemma and that my oven was no longer working, as well. They apologized, and said they would get back with me.. After a couple of days, they called me to tell me they could not do the work, wanted to refund my $70 estimate and that they would pay the oven repair bill. They did refund my $70. I am not holding them responsible for the oven repair, as the Wolf technician assured me that it was not caused by the idiots that though it was a good idea to stand on top of my range. I can understand a disgruntled employee giving me incorrect information. What I would like to find out is the reasoning behind Ashley's lying to me regarding contacting the City of Lino Lakes building inspector and assuring me this was acceptable. She is not a disgruntled employee, as far as I know, and is still employed by Service Today. I now have an expensive range hood that I cannot use because of her. The cost to repair the oven was actually more than the cost of the range hood, but it would not be right to expect them to pay for this. Finally, I called to speak to the owner, regarding my dissatisfaction. I was told that he would contact me within 48 hours. That was 5 days ago. Hi Mark, we are sorry to hear that you did not have a great experience. We would love for you to give us a call and let us know what we can do to make your experience better or how we can resolve any concerns you may have! In response to your response: Please read my review before responding. If you had, you would be aware that I did reach out to Kent Boll 5 days ago and have not heard back. Would you like for me to call again? read more

Service Today / AirTech is EXTREMELY expensive. I received a quote to replace my central air conditioner for $2K more than other companies. I did hire them to move my hanging chandelier over 1 foot and install an existing flush mount ceiling light and they charged $1,200 for 4 hours of work...that's $300/hour. I signed off on this work because I thought they might have to go into the attic and move the box but that didn't happen. The work was minimal for this amount of money. I might add, too, that the electrician originally told he he would have to open walls/sheetrock to move the electrical box...that's when I reminded him that there is an attic with accessibility....had I not been on top of this I would have ended up with drywall patching at my cost on top of additional costs from the electrician to put holes in my walls had I went that route. Note to self...find a cheaper electrician. read more

Nope! Waited almost 3 weeks without any heat and then they called to cancel the appointment and said someone else would call back to reschedule. They never called back until I posted on social media. What rotten customer service! read more

Stay away from this company. I think the people out in the field are solid, but their company policies are suspect. They will cost a minimum of 40% more than most other companies. I felt like I was at a used car office with the "salesman" going back and forth with his "manager" on the phone, "trying to get me the best deal". This was in my own living room! The next 2 appointments I got to replace my central air were less than half, and they were higher SEER rated units. read more

Dishonest and overpriced. Had no power in a portion of my home. They claimed to have fixed the problem after a full day (over 8 hours) of work and a hefty bill only to have no power again the next day. A different electrician from the same company came out and located the problem and we haven't had trouble since. Attempted to contact customer service only to be given the run around for 3 days and some spiel about how I had multiple problems and it would have taken a lamp technician to have found the problem and that the electrician's job isn't to check every outlet or fixture that might be causing the problem (not to mention the 600$ diagnostics fee that was charged for this exact thing). With such high prices, I would expect excellent customer service and my "multiple problems" to be solved the first time. Will not use again. read more

We had a great experience with Boys Electric. Professional, courteous and value for money. We had two ancient power sockets removed, replaced and brought up to code as well as having a dimmer installed. Why did I really like these guys? 1) The booking experience over the phone was terrific. First class. Their tone, willingness to help and taking time to explain their pricing and setting expectations about the job. 2) The technician was extremely capable and professional. Awesome. 3) They bill on a fixed price basis, not by the hour. The job was scoped and priced up front and the cost doesn't change. If it takes them twice as long, it's the same fee. Excellent service provider and I will certainly use them again!! read more

$600 for a garbage disposal!!! I purchased a new garbage disposal and didn't feel comfortable installing it myself, so I used Service Now to do it. After "inspecting my home" and trying to up-sell me, the plumber finally got around to doing the installation. It took him maybe 20 minutes to do, then charged me $600!!! This was only for the labor, I provided the parts!! Everywhere else I checked said they would do it for a 3rd of the price. Horrifying!! read more

DONT USE THIS COMPANY UNLESS YOU HAVE $$ TO THROW AWAY!! Had to have a shut off valve looked at on my bathroom sink water line because I couldn't stop the leak. I replaced it myself and have done these before. But for some reason this new one I could not get to stop leaking. I gave up and called Service Today. They said it was going to be a $79 service charge to come out. I agreed and they came out the next day. He was able to fix the leak and took him all of 15-20 minutes. He put on his own valve and tightened it a lot harder than I may have done because I was told not to over tighten. Looks like you can tighten these pretty good. So the leak has stopped and I was charged $442.00. I agreed to the price because I needed my water turned back on. But are you kidding me??? $442 for a 15 minute job and a $10 part!!! Think about that before using this company. read more

follow up to earlier reiew--you may have rescheduled me for today but no one called to tell me that. a serious lack of attention to details, it seems to me. SP read more

Only needed 2 bathroom exhaust fans replaced - called these guys up as it's tough to get other contractors to take small jobs. Made me do a $400 diagnostic test prior - I was thinking this would be built into the overall cost and said how easy it would be to do the replacements. Later walked me though the house seeking almost full electrical replacement (hard sell). Finally came to telling me what stuff would cost - I won't even say what the biggest one was and I asked "what's it just cost to replace the fans"? $3300! Insane...plus I had to pay the $400 for nothing (diagnostic and no fans got replaced). BS move not sharing what cost investment would be like before asking people to pay such high upfront costs.. read more

I just saw the other review below, and I'm glad I didn't proceed beyond the initial call. I needed a ceiling fan replaced. I had actually already removed the old ceiling fan; I needed someone to install the new one. (I'm actually an electrical power engineer, but I usually pay other people to do my electrical work as I don't have time to bother with learning building codes, which change all the time and vary by state." Service Today wanted $100 just to have a look at what you want done and give a cost estimate. This is ridiculous as this takes maybe 10 minutes (less time in my case because I had already removed the old fan), and they don't even apply the $100 to the actual work. They also refused to give a ballpark estimate - I would have been fine being given a range, say "$250-750, average $500... $750 if "x" needs to be done, $250 if if "y"" FWIW - we are moving to Phoenix, and we can't wait. A ceiling fan replacement literally costs ~$90 if you use Amazon Home Services: https://www.amazon.com/Ceiling-Fan-Replacement-Under-ft/dp/B00JZZX9Y0/ref=sr_1_4?ie=UTF8&qid=1546007491&sr=8-4&keywords=ceiling+fan+replacemen read more

This is a total scam. I paid the $80 dispatch fee for an electrician to quote me $600 for roughly 15 minutes of work. I needed one light switch reconnected. These people should be shut down. Run away! read more

I had my furnace fixed the other day. DO NOT USE this company. I paid 1800 to replace the blower motor and some cleaning. I was told someone else would come out and look at my HVAC too because my static charge was high. They also have a ridiculous tiered pricing model that was never explained to me. I feel like the field gets paid in commission too. read more

I just want to say these guys did a great job. It started out with a furnace check and the furnace ended up being flagged. So they came in replaced the furnace. There were a few times where the furnace went down twice (later it was found out do to a short in the thermostat wire). They came out within an hour both times during the middle of the winter. No extra charge and eventually replaced the thermostat wire. So far everything has been running good. On top of that they filled out the rebate for me and mailed to me with attached copy of receipt and envelope with postage stamp. I appreciate little things like that. On top of that everyone I talked to from the installer to the office personnel were very nice and easy to talk to. I would definitely recommend them. read more

I'm going to write this review because I really like the electrician who came out to work on my thermostat's wiring. Their staff seem to be pretty friendly also, I got an email next business day and when I schedule an appointment it was quick and easy :) I have an old thermostat that has 4 wires, I really want to upgrade to the new Honeywell Wifi thermostat. I need a professional for the wiring process; I called up many electric company... Boy's responded quickly and they also took jobs on Saturday!!! Awesome!!! They send out their electrician Alissa! She's amazing she fished new wires and help set up the new thermostat to make sure it works!!! Very professional and she's also willing to answer any questions we may have. I'm impressed because she very helpful and very neat with her work. After she cleans up and make sure everything is in working condition. The rate of the work was very reasonable!!! She's very patient even though it was super hot day and inside my home is super humid also ... Usually people get moody to work on hot and muggy environment. It's done! All thanks to Alissa :)) great job ... I recommend Boy's Electric, LLC they are professional and reasonable rates I must say. I'm not sure about other Boy's Electricians but Alissa made it worth the 5-stars rating! read more