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    ServiceMaster Rapid Recovery

    4.2 (5 reviews)
    Open Open 24 hours

    Services - ServiceMaster Rapid Recovery

    Air duct cleaning

    Damage restoration

    Environmental abatement

    1 More Service

    Mold remediation

    ServiceMaster Rapid Recovery Photos

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    Restoration Disaster Cleanup

    Restoration Disaster Cleanup

    3.0
    (2 reviews)

    Caution: Zero Stars! This company is highly unrecommended!! I contacted the company 9/5/14 to…read moreprovide service for my condo (water leak coming from neighbor's condo). I was quoted $250 for service call to clean up water. I was then told it would be an additional $400 to finish the job, expected to be finished on 9/8/14. On 9/8, drying equipment was removed, the area was left unfinished, & baseboards were discarded without my approval. Unnecessary work was started (removed sheet rock), and when I contacted to follow up, I was told that he could get my insurance to cover the cost to "finish" the area. When I expressed my disappointment that I already paid to have the area finished & requested reimbursement of my discarded baseboards, Michael responded, "fxxk you, you bxxch, you stupid cxnt!" I immediately ended the call without further discussion and notified the BBB. In my opinion, this company "over responded" in attempt to drive up the cost to get me to file a claim with my insurance. I also believe Michael provided false information, as I specifically asked if the additional $400 would cover to reset the carpet. Without a doubt, Michael was very unprofessional & disrespectful. The work he performed will cost me more to fix than the damage from the water!

    After opening a water bill over $230 my husband and I rushed around our home looking for the leak…read more We found it in the back of our crawl space quite easily...just followed the sound of a large shower. We called Michael at RDC and he was very nice and helpful even though it was after 10pm! He was out at our home first thing the next morning. I found him knowledgeable, professional, and courteous. He did a wonderful job explaining what he was doing, why, and what this should accomplish. I have been beyond pleased with our experience and I would recommend him to anyone.

    Roto-Rooter Plumbing & Water Cleanup

    Roto-Rooter Plumbing & Water Cleanup

    2.5
    (35 reviews)

    I called roto rotter originally to fix the leak underneath my tub in the master bathroom. The…read moreoriginal owner of the house did not pipe it up correctly and when I went to replace the drain the piping broke. I called them and they sent someone out the next day. The person that was sent looked at and tried to fix the issue but did not have the right tools. So he indicated that they would send someone else out. Two days later the next technician came out and indicated that I needed some specialty parts ordered and that he would order the parts and install them on his next visit. During the next visit two new technicians came out and indicated that a specialty part was needed. So I told them thats what the last technician indicated as well and to check to see if the parts were ordered. Turns out the parts were not ordered. So the two new technicians ordered the new part and when it arrived the day later they went to install it. This fixed a majority of the leaks but there was a smaller leak an the part that was not replaced. So i called and they sent another technician out (5 total different technicians). He indicated that it was not leaking from the parts that were replaced and that would not be covered by the exiting quote. I said this was ok and that I wanted to have the smaller leak fixed regardless since my expectation is that there are 0 leaks under my house. He told me that the 2 technicians that installed the fix for the major leak would be sent out to assess the situation. Well I got a call from the manager this morning that they would not be fixing the smaller leak and that the technicians would not be coming to my house anymore to fix additional leaks. Additionally, the manager indicated that I did not want to pay to have the leaks addressed which is a straight up lie. They told me "Go look somewhere else to get your leak addressed". So now I am out 900 and still have a leak in my crawl space under my tub and a company that does not want to fix the issue I called about. This all took place over two weeks and has been extremely frustrating. DO NOT USE THIS COMPANY IF YOU WANT TO HAVE YOUR ISSUES RESOLVED!

    I called Roto Rooter because my usual plumber wasn't available for emergency weekend service. I…read morepointed out the leaking fitting and the repair was minor. The charge for the work was astronomical. I will not be using Roto Rooter for any plumbing problems in the future.

    ServiceMaster Rapid Recovery - damagerestoration - Updated June 2026

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