Jorge did a a kitchen remodel for me. He installed back splash, put up new lights, installed…read morepaneling on the island, and helped to find a great team to replace and install new counter tops. He also installed new interior doors. Working and communicating with Jorge was very easy! He picked up many of the materials, especially the heavy items which was very convenient and helped tremendously given this was in a condo building with steps. Would definitely use Jorge again for future renovations!

Jorge fixed our basement after flooding! He was able to show up quickly, gave us a competitive…read moreestimate, and was able to start work promptly. He and his team expertly installed our new tiles, patched our dry wall up like new, and did an amazing job w/ finishing and painting. He and his crew was easy to work with, did a great job, and finished the project on time. Would definitely recommend their services!

Professional, quick, thorough and competitively priced. I especially appreciated how communicative…read moreand accurate they were about arrival times and what a meticulous job they did in cleaning up.

This isn't a review of the business itself--it's a review of the owner…read more A few days ago, I accidentally posted a negative review for the wrong ServPro. If you happened to see it, please disregard it. This review is for Tom, the owner. He reached out and asked me to give him a call, which I did. In no time, the issue was resolved--not with anger or blame, but with understanding and kindness. Tom is truly a class act. It's rare to find such a hands-on, genuine owner, and I would gladly do business with him (though hopefully I won't need to!). Thank you, Tom, for your understanding.

We had issues with moisture and mold in our apartment due to water getting into failing caulk and…read moregrout lines. We contact multiple vendors to come and looks at the issue, but none were as thorough and experienced as Mark and his team. From the beginning to end, the experience has been stellar. Mark arrived to look at the issue promptly. He was able to identify the issue accurately and was honest about the necessary scope of the remediation work. (Other vendors suggest a smaller fix which ,in hindsight, would not have solved our issue in the long run and would require additonal work later on) Throughout the entire process, he constantly communicated the progress of the work and kept us update on the schedule, something that we appreciate since its the first time we have to deal with mold and water issues. Last but not least, Mark and his team take great care in carrying out the work and handling our belongings in the work area. If you need any restoration work done, I definitely recommend Quality Assurance Restoration.

Fantastic work. Great value. Even better guys. Mark and his team did a phenomenal job…read more We discovered water puddling in our crawlspace right under where our furnace is. I contacted a few different people, but Mark was the first to be willing to make it out to us that same day. After checking out the damage, he put my mind at ease and gave us the rundown of his plan of running a few fans and dehumidifiers in our utility closest and in the crawlspace. I asked him a bunch of questions I had, and he answered each one with ease and helped me understand what was going on. In the end, Mark and his team set up the fans and dehumidifiers in the spaces and left them for a few days. We were considering getting new tiling and he recommended Jose from Neza Restoration & Repair. Jose and Fernando also did a really good job. What makes Mark stand out from the rest is his availability, clear communication, and just being a down to earth guy. I felt I could trust Mark, and may have overstepped when asking for advice outside of water damage, but was he willing in answering and helping me out. God forbid I have more water damage in my future, but if I do, Mark and his team are the first ones I'll contact. And I'll be referring them to every person I know seeking water damage help from now on.

Armin was a life saver!! My crawl space got some water in…read moreit from a toliet leak. I have radon remediation plastic in crawl space so the water just sat there. I had contacted at least 6+ contractors and was not having any luck finding one that would do the job or seemed legit enough. Armin came to the rescue - he got back to me within a few hours after I reached out. He gave me a very reasonable quote, came out just a few days later and completed the work I asked for. I will definitely use their services again next time I have a problem!

We worked with Armin on January 30, 2025, and had an excellent experience. He was timely, provided…read moregreat service at a fair price, and was very responsive to all our questions and requests. The mold was treated immediately, and we've had no issues since. Highly recommend working with him!

Jeff and his crew were amazing!…read more My grandmother came to Colorado for a long visit and a pipe busted in her home and the whole house flooded and molded over. All three floors were destroyed and the house needed to be emptied, stripped to the studs, cleaned and dried out. Servpro of Skokie, Winnetka and Willmette did the entire job and I couldn't have been more pleased. They were respectful of her possessions and took special care to make sure each step of the way I was informed and happy with their work. Jeff even went out of his way to drop off some paintings to be appraised and repaired! I always think that with large companies, especially franchises, that I won't get the personal service I would receive with a smaller company but not in this case; Jeff and his crew definitely gave a special personal touch. Me and my family will be forever greatful!!

These guys are the absolute best! We moved to an old house in Evanston about a year ago and have…read moreused Servpro several times. They respond immediately and truly know what they're doing! They are hard working, fair, and do an amazing job. While they were doing water mitigation at our house I gave Bart (one of the owners) our key for a month and trusted him COMPLETELY! They are our favorite service providers in the area!

These guys were great. Quick, thorough, and really helpful when we had a flooded basement. And very…read morereasonably priced considering we couldn't make an insurance claim. I hope we won't need em again, but if we do I wouldn't hesitate!

After a bad storm, we had water backup into our basement. I…read morereached out to Adam, who was already busy with the effects of the storm, but he said he'd get back to me. My experience with most contractors is that they never follow up, but thankfully Adam did. He was able to stop by and get us a quote quickly, and was communicative throughout the process. I appreciate the follow through, quick turn around, and efficiency of the team.

We had a serious water damage situation after a sewage back up, and there was overwhelming dealing…read morewith a mess and uncertain about insurance coverage, thankfully for as finished restoration came through for us they handle everything professionally from cleanup to drying and restoration and made sure the job was done, right a special shout out to Nixon. The owner who worked with us throughout the whole process he went above and beyond didn't charge a lot and genuinely cared about helping us get our home back to normal. You can tell this team values, honesty, hard work, and treats customers fairly if you're dealing with a water damage issues for S finish restoration as a team to call highly recommend

We had water leaks that caused drywall damages. Farez provided a quick and far more reasonable…read moreestimate than a competitor. They dried out the problem areas with industrial grade equipment and replaced the ceiling and wall. Very efficient, polite and left work site clean and neat. Highly recommend

Amazing service, fast and great work! Lovely staff as well! I've booked their water damage services…read moreas well as upholstery. What an amazing job they did! They completed work in a couple days and were great at communicating what was going on since I've never dealt with water damage before. They have a separate residential team who cleaned my couch and rug and made it look brand new.

I would not recommend coming here for any type of rug cleaning service. I called ahead of time and…read moreasked twice what the cost would be to clean a 5x6 rug. I was quoted a little less than $60. The expectation was also set that I could pick up the rug the following day of drop off. I drive 30 minutes and get there to find out "they have a lot of rugs" and that I can pick it up a week from now. Strange that they got a huge surplus of rugs within a few hours of me asking. The guy tries selling me on a rug pad for $75. While he's selling me on this I go on Amazon and find the same one for $18. I tell him I'm going to pass and he made it sound like I was silly for not taking his offer. I pick up rug a week later, check out my bill and see I'm charged for $144. I call and ask how and to break down the price. Everything that was quoted to me was wrong. I even called a second time after appointment to get quote and it was the same price. Set expectations with your customers, double the quote is not the business model you should be going for.