Cancel

    Open app

    Search

    ServiceMaster Restore

    2.6 (49 reviews)
    Open Open 24 hours

    Services - ServiceMaster Restore

    Biohazard cleanup

    Damage restoration

    Mold remediation

    ServiceMaster Restore Photos

    Recommended Reviews - ServiceMaster Restore

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Carpet was in worse condition then when they started work.
    Chris H.

    These people are crooks! They sent an invoice for payment (our insurance ended up sending me the check vs. them) and I complained about the service I received (they made is worse, not better) and was trying to resolve that issue before I paid the invoice. I finally just paid it as I was tired of the run around over and over from the staff here. To my surprise they put a mechanics lien on my dead mother's home and the new owners reached out to my agent. Funny, the $400 fee is now a $800 fee. They are crooks and will screw your insurance company for everything they can. EDITED 10/28/21 - Yes, I sent several emails to Mary Swanson who seemed more worried about doing a bunch of extra work than doing what I asked to be done. I quote: "Based on what we've seen, it appears that the carpets were saturated in areas that were not we before.  Specifically the carpet at the bottom of the stairs that is now discolored and looks 10x worse than before.  Also, carpet over in the bar area.   The carpet was not wet when we discovered the issue." I also asked for an estimate for the remaining work and your "project manager" told me that it would cost $350 to provide it to me. Missed appointments by the "crew" and just an overall pushy experience will have me using someone else if this ever happens again.

    Our insurance referred us to this company. After the ydestroyed my kitchen they were NO WHERE to be found. Horrible communication.

    Kitchen leak 8/2022

    See all

    Photo of Jboogie L.
    31
    3929
    2487

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Food G.
    0
    99
    11

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 2

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Mike M.

    Mike M.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Mike M.

    Mike M.

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of P S.
    2
    6
    0

    4 years ago

    Business owner information

    Photo of Mike M.

    Mike M.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Mike M.

    Mike M.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Mike M.

    Mike M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Mike M.

    Mike M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Mike M.

    Mike M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Mike M.

    Mike M.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Mike M.

    Mike M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Mike M.

    Mike M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0
    Photo of E F.
    0
    1
    0

    7 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kat K.
    101
    5
    2

    6 years ago

    Business owner information

    Photo of Mike M.

    Mike M.

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Mike M.

    Mike M.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 3
    Thanks 1
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Justin Y.
    225
    60
    11

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 3
    Thanks 1
    Love this 0
    Oh no 0
    Photo of D R.
    1
    1
    0

    12 years ago

    Business owner information

    Photo of Mike M.

    Mike M.

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Business owner information

    Photo of Mike M.

    Mike M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - ServiceMaster Restore

    Review Highlights - ServiceMaster Restore

    I have to write this one because the response by Susanne Porter and the people she works with was outstanding.

    Mentioned in 4 reviews

    Read more highlights

    Signature Restoration

    Signature Restoration

    4.8
    (16 reviews)

    Absolute lifesavers! Signature Restoration LLC deserves every one of these five stars…read more We had a true homeowner nightmare--a burst pipe in kitchen. We live in Everett, here in Snohomish County. I called Signature Restoration in a panic, and their 24/7 emergency service was immediate and professional. Andrew arrived quickly and took charge of the crisis. He walked us through the entire process, starting with the necessary mitigation (all the water extraction and technical structural drying). What truly sets this company apart is that Andrew and the team didn't just dry it out and leave; they handled the entire job! They performed the complete repair and restoration of the damaged areas, leaving the space looking immaculate--honestly, better than it looked before the flood. If you are in the King County or Snohomish area and need a company you can trust for prompt, full-service Water Damage Restoration, look no further. Highly, highly recommend Andrew and the experts at Signature Restoration LLC.

    In Feb 2023 our kitchen flooded resulting in replacing our entire kitchen and the flooring of our…read morehouse. Andrew came out immediately and put my mind at ease. He explained every step of the way and even took care of the communication with our insurance company. Andrew and his team did such a fantastic job, that we had them remodel our guest bathroom/laundry room and will use him for any future home projects! Thank you Signature Restoration!

    European Restoration

    European Restoration

    4.9
    (45 reviews)

    My house had water damage which caused damage of my flooring and kitchen cabinets. Among few…read morerestoration companies, I decided to go with European Restoration. Slav seems to be a great guy to work with for this project. My house currently has tenants living there. Slav is very flexible to work with my tenants schedule and mine. So far the experience is good. We just signed the contract; and are looking forward to the good work from European Restoration. Will update here along the project.

    Highly recommend European Restoration to anyone who is thinking about renovation their home, water…read moredamage or not! My kitchen suffered a dishwasher leak end of last summer with extensive water damage to the hardwood floor in the kitchen. Slav came in the next morning after I requested quote via Yelp. His professionalism and ability to explain what needs to be done, how they are going to do it made me decide to go with the company among a few whom came through the requests. I ended up needing to gut the kitchen due to the water damage, and I have been very impressed with Slav's responsiveness and his knowledge on the subject matter along the way. The best part is this is not my first kitchen renovation (previous one done decades ago in different city,) but Slav made the entire process rather smooth, it required me almost minimum efforts on only picking out the cabinets/color, counter top, tiles, some hardware for the cabinets/kitchen. The project was done on-time, his crew showed up when they said they would, and finished as what's been estimated/expected. I would not think twice next time if I have another renovation need!

    AM PM Water Damage Restoration

    AM PM Water Damage Restoration

    4.3
    (11 reviews)

    I am rarely as impressed with a business as I have been with AM PM. Pazelee and Al did a…read morespectacular job with my water remediation job. I would hire them again in a heartbeat. My tenant-occupied condo unit experienced a water leak event, and the HOA made it sound like it would be a challenging insurance claim. Therefore while considering water remediation companies, I prioritized probability of insurance claim approval. Pazelee and Al seemed experienced and knowledgeable in this area. They did not disappoint. They coached me on how to best communicate with insurance, and they provided clear documentation. The insurance adjustor commented on how clear and organized the report and invoices were, and that they use the same software. I was so relieved when the claim was approved for the full requested amount. Thank you AM PM!

    Thank you so much for the great service and providing us with a free inspection. There ended up…read morebeing no lasting damage in our basement and no work was necessary, but it's great to have the peace of mind of having a pro inspect it. We had water get into our basement due to some construction work next door - when digging to build a new house, they cut into a live sprinkler line and water gushed out overnight and seeped into our basement. I called to ask about what I should look for damage-wise, and Paisley was very helpful. She asked a few questions and then offered to send an inspector by for a free inspection. There was one nearby in the area and he ended up coming over the same day. The inspector, Al, was great. He first asked me what happened and looked at where water came in from outside. Then he surveyed the basement and materials. At this point we had dried the water, but he was more focused on whether all the materials that had come into contact with it had dried and what those materials were. Luckily, we have a mostly unfinished basement with plaster and linoleum tile over concrete, and after a brief inspection he assured me there was no serious damage to structure and materials and little risk of mold as long as I kept running a fan since the materials affected were alkaline and mold-resistant. Al was very personable and we connected about dogs during our quick inspection together. A+ for fast, friendly service and for giving me a free inspection and not suggesting any work I don't need.

    Green State Restoration

    Green State Restoration

    4.3
    (7 reviews)

    Green State Restoration is amazing! From the very beginning when we scheduled with Ruslan, to the…read moreday Max came out to our home, we were super happy with Green State Restoration. We hired Green State to clean up our attic and crawlspace as we had signs of past rodent activity and wanted to get it cleaned up and mitigated to stop future rodent activity. First of all, they were able to fit us in on New Year's Eve which was only 2 days after we originally got in contact with them. All other companies we talked to were 2-3 weeks out. Not to mention, they were the most affordable of all the companies we contacted. Max came to our home to do the work and was incredible the whole time. He answered all my questions, kept me up to date on what he found, and even fixed a vent pipe we didn't know was broken for no extra charge. He was in and out in about 2.5 hours and got us the final report by end of day. I would 100% recommend Green State Restoration to anyone who needs cleanup and mitigation. They are fabulous!

    This is the WORST restoration company in Washington state. Avoid them at all costs. They charged…read moreastronomical fees compared to other restoration company standards. They charged for work that they did not complete. They will take advantage of your less than favorable circumstances to squeeze funds out of you. I fired this company 3 times and they continued to return to my property uninvited and unannounced. I had to call the cops out to have them removed from my property. DO NOT USE THIS COMPANY.

    Boulder Peak Restoration

    Boulder Peak Restoration

    4.6
    (11 reviews)

    When our upstairs bathtub plumbing failed, it took our entire bathroom and most of our downstairs…read morekitchen ceiling with it. Having been through insurance-related water damage before, I knew I needed a construction company I could truly trust. Boulder Peak was the sixth company I interviewed--and the last. The moment Moses explained that they work directly with insurance companies, I was sold. He came prepared with an incredibly detailed estimate using the same software insurance adjusters use and fought hard on our behalf, from securing two coats of paint when insurance wanted to cover only one, to submitting change orders to bring our electrical up to code. Moses and Helaina were also fantastic design partners. They guided us through every decision, created multiple 3D renderings, and were endlessly patient when we changed our minds (more than once!). They even designed custom shower glass to accommodate our upgraded bench. The crew's workmanship was pristine--and that's saying a lot because I'm very particular. Today, we couldn't be happier with our new bathroom. I would 100% recommend Boulder Peak to anyone needing construction work, insurance-related or otherwise.

    We hired this company after finding them on Yelp to address a drainage issue that had caused our…read moregarage door beam to rot and sag. They took the time to investigate the problem thoroughly. Moses, the owner, brought in a certified structural engineer and identified that the garage hadn't been built to code, which contributed to the damage. They explained the scope of work clearly, including the need to rebuild the front of the garage and the deck above it to resolve both the structural and waterproofing issues. While their estimate wasn't the lowest, they were transparent about pricing and focused on doing the job properly rather than just a quick patch. Mauro, who led the on-site work, was methodical and took real pride in his craftsmanship. The crew stayed focused on our project instead of jumping between jobs, and they communicated well, always checking in about schedules and making sure things worked on our end. The repaired garage looks brand new. More importantly, it's solid and dry even after several rains. When some old wall stains resurfaced, they promptly returned to confirm there were no leaks, and repainted the area just to keep things perfect. We've already recommended this company to a friend and plan to work with them again next year. Moses, Helaina, Mauro, and the whole team were professional, communicative, and reliable from start to finish.

    ServiceMaster Restore - damagerestoration - Updated June 2026

    Loading...
    Loading...
    Loading...