Todd & Karla was amazing! From the time inquiring about service through website, to the time…read morereceiving a response, the time was quick! They worked with our schedule and were able to get us on their calendar. They communicated clearly how far out they were upon arriving and arrived on scheduled time. Todd took video of our roof vent to show how clogged it truly was and even got our neighbors vent for me to pass on to them. Cleaning of our vent went smoothly and adding a new termination vent was decided after getting clear experience from his past projects. The cleaning value was worth it! Already completed three dryer loads and already see a huge difference! Great Family Company!

This company was incredibly concise, efficient, timely, and reasonably affordable! Great value for…read moreMy personal dryer vent crisis! Lol highly recommended!

We had Max come on time. Did complete cleaning of hvac vents and dryer vent. He went above and…read morebeyond in fixing our dryer vent which was leaking. Highly recommend.

Max is awesome. Very communicative and walked through each step in detail. Highly recommendread more

Update: I was billed twice, so you'll want to double check your statement. I paid by check--to…read moreavoid the unexpected fees using my debit card. In related news, I later found out that asking adding a surcharge for debit transactions is actually illegal per U.S. Federal law. Good to know. (https://usa.visa.com/dam/VCOM/download/merchants/surcharging-faq-by-merchants.pdf) You might bring this up when they attempt to do charge you for a debit card, which my agent did. They can charge up to 3% for credit cards. Nevertheless, the good folks are the office were very nice about reversing the double-charge. I am waiting to see when it comes through. Pro's - Basic work seemed to be done well and at a price that was competitive with others I contacted at least for the basic service. - Communication was prompt. - After some re-scheduling on their part, the team did the work swiftly and efficiently. - Most of the terms were clear in advance, using Yelp Projects. Con's - This is a fairly shiesty corner of the home maintenance world. Many providers seem to give you a low-ball estimate to get in the door and then upsell significantly. - Envirosmart is not an exception. - The initial quote was $200. This included scoping the ducts and doing the negative pressure clean-out. - Onsite, they then upsold me to $670 for a more thorough brushing of the vents, sanitation, and some other ancillary services. - They were only modestly well-organized. They called the day-of to reschedule because of a conflict with internal training. They also confirmed a different time than I had originally scheduled. It was the difference of a 9 to 11am original window and a 2:30-3pm arrival. - The Yelp Project communication could have been clearer. They did not specify whether they were calling to quote me or coming to do the service! Amid all this and with some clarification and flexibility on our part, we worked it out. I would have appreciated either a discount or additional service for the delay. None was proffered. I did not go ahead with the upsell as I had already gotten quotes for less from other providers with somewhat more transparent pricing. I think the work they did appeared fine. See attached pics. Your guess is as good as mine which are before and which are after! They did not specify when they sent them to me and email took off the timestamp. I'm hoping the cleaner ones. I probably will try another service when I do this again and with a higher rated provider. All in all, though, I had low expectations and those low expectations were met.

I found Envirosmart through Yelp's project quote tool. I got 6 bids and Envirosmart was very…read morecompetitive compared to others. Not the cheapest but the most comprehensive. I opted for the deep cleaning option and got lucky because they had availability within a week. Chris came by today and did an excellent job. They were running a few minutes late but informed me at the start of the arrival window. They were very respectful of our home and wore booties throughout. The service itself was very comprehensive and took over 2 hours. No upsells/subscriptions. After they were done, everything was cleaned up perfectly. My vents are now clear! Looking forward to working with Chris the next time.

Can't said enough about this compan, they are AWESOM. Quentin was on time, walk me thru the process…read morehe was performing and advice on what to look for before issues arise. Prices was great also. KUDOS!!!

Capitol cleaned my dryer duct. Clinton,and his partner did an excellent job. , he even showed me an…read moreefficiency meter with the showing me how well my dryer was working. The job went smoothly , I was completely satisfied. I'm going to have him come back next year.

My family and I reached out to Pristine Air services to get a quote on a furnace/heat heater pump…read morereplacement. We've already had a few other companies come out and provide quotes. Unfortunately concerning Pristine we were met with resistance and denial. The representative went straight to saying they shouldn't do a heat pump, due to the lack of floor insulation. This didn't make sense to us, as three other companies already reviewed the home and claimed otherwise. However the representative from Pristine seemed to not want to hear that, and after a bit of back and forth said the words "I guess we aren't the company you want to go for". They made the decision for us, which is odd considering we were only trying to purchase more than a standalone furnace. Maybe it was a miscommunication somewhere but it's clear from the rep that they didn't want our business. Edit: Further reduced score based on the reply from the company including false truths, never once did we claim that what the representative had said was "B.S." and to be clear they never said nor verified the home was insulated properly. The claimed the floors needed to be insulated, which was debunked by other companies as heat rises, and floor insulation does very little in terms of holding the homes heat. Poor response taking no real responsibility.

Cody was on time and walked us thru what he was doing. Great price too. We would recommend them.read more

This is not my first rodeo with PHC. We have had a membership for years and the value is unmatched…read more I actually had a technician (Justin) come out to quote me for a new AC unit. But the discounts to do the furnace and AC was so incredibly good I did both at the same time. He came out for measurements and offered another discount to do the install the next day! Then Brent and his team came right out the next day. What I like the most is the promptness! When they tell you a time the technicians show up at that time and get straight to work. I appreciate the 3 team members working together to take equipment out, explain what they are doing and test everything for quality. The photos helped to ease my mind and not charging me for attic patching saved us an unnecessary bill. Now I feel like our home is ready for the next decade with an upgraded Trane furnace and AC system. Thanks for all the great work.

My central air conditioning is not working. I called Pacific heating and cooling to come to see…read morewhat is wrong with my 2 years old air conditioner. The technician turn on the air conditioning and went to the back yard. And come back to me said the compressor is toasted. The sound for that compressor is not right bra bra bra. I know the compressor.is working. The compressor run for 30 second and shut down wait for 2 minutes will start again and it shut down after 30 seconds, and it has good pressure inside the compressor. I paid $130 for that useless system diagnosis report. I have another guy come to check. The guy went up to attic, then he find that wet sensor is dead. That is the problem, $60 fixed. After we change it. The air conditioning is good now. I would never call this company again.

Installed a mini split Called on Wednesday and they were there on Thursday. Most polite staff of…read moreyoung men State L&I inspector had nothing but praise for AAA

AVOID AAA! I had AAA installed a central AC unit back in July 2023 and my bill was almost $14k…read more My overall experience along with the quality of work as well as the AC size installed were DEFINITELY NOT AAA grade!!! Shortly after installation, I expressed concerns that the AC is not cool/cold for my house and my bedroom upstairs reach's 80F+ even with AC on. AAA came back and said nothing was wrong and even said oh maybe your builder should have installed 2 HVAC systems. I actually questioned their experience as the crew came out for an assessment based on my house sq footage and recommended this unit for my house and I was later told by another tech that the is AC unit is a bit small for my house.. unsure whether they were trying to sell some other unpopular units to their clients. Fast fwd, I hired another company for maintenance today and was told and shown that there were rust and water in my unit and the Inducer has a crack due to POOR gas pipe installation by AAA. Also, the tech told me AAA should have put in a bigger AC unit for my house instead of blaming I need another HVAC. Hence, AAA did not have experience staff to do initial assessment to determine AC BTU/Ton size and their installation was POORLY done!

We were referred to Aircare USA to have our air ducts cleaned. My husband called and asked for a…read morequote. He was sold on an "air scrubber". I asked him what that meant, he said it was like an air purifier. He was told we would be only paying for the air duct clean and the product itself. He was originally quoted $800 for the cleaning and the air scrubber for a $1600 package deal. We have an Aerus Air Scrubber cut in and installed into our HVAC system. As I walked in the door that night from work, I said, "why does it smell like an ozonator in here?" He asked me what that was. I explained that it was something that sucks the oxygen out of room to remove strong orders quickly. Companies that do Bio-hazard clean-up and restoration commonly use these machines. I am very familiar with this smell, as I have been in property management for 15 years. In fact, I own a small one for vacant homes. Ozone machines can make people very ill. My husband immediately notified Jim, the owner, that my son and I were smelling this odor and were getting headaches and our eyes were watering. It's important to note: we experienced NONE of these symptoms before AirCare USA. Jim claimed that they do not use ozone as they tried that once and he knows its bad. He had no idea what we could be smelling. Maybe it was the "sanitizer" they spray in the machine. He asked us to give it a little while longer. A week passed and still the smell was there and we were even more sick. I got on a step stool and unplugged the machine. When we called to ask them to remove it "100% Customer Guarantee" they pushed us out weeks. The day before the appointment I called Jim and asked how we would be reimbursed. He told me it would be up to Alex and he wasn't sure how much but he would cut us a check. Late that evening I received a text telling me we were not receiving anything back. During the appointment, Alex told my husband we would only see a refund had they been able to get their money back from the company. My husband asked why we should be on the hook for $1600 for something that was making us sick, Alex asked why HE should be on the hook for it. They buy these units in bulk and can't return them. He also said there was nothing in the unit and he has no idea what we would smell. As Alex was leaving my husband had to ask for our piece of equipment back that makes us sick, that they were going to take and not refund us any money. We have a patch in our HVAC system, you cannot find this model number of air scrubber on the internet anywhere and we are still out money. This was our experience with AirCare USA.

The company called me right away after asking for a quote, they were super friendly and…read moreknowledgeable - and did amazing work! The vents were likely never cleaned in 30 years, it was DISGUSTING! You know it's bad when the guy asks if he can take a photo to use for his before and afters. They were clean, efficient, and amazing! Recommend using them and doing this every 4 years!

Excellent work from GreenTop. They installed a new furnace for me without any issues. I got the…read morefurnace I wanted for a reasonable price. No up-selling pressure, painless quote, and service delivery. I couldn't be happier. :-)

Greentop completed a furnace replacement for me and were good overall. I worked with Andres on the…read morequote and options and they were very competitive and had a good option in stock for a quick install. Andres was very responsive to my questions and were open to handling the permit, which is often a challenge with other contractors. Adrian showed up promptly for install, arriving on time and got right to work. He was very thorough and the install looked great when he got done. You can tell he takes pride in his work. The issue I had with Greentop is the warranty registration, which was incorrectly registered with my name and contact info as the dealer. I traded a couple e-mails with Vera and was then ghosted. I ended up calling the manuf myself to have them at least correct the name of the dealer on my warranty registration to Greentop. They advised they couldn't change the contact info. I'm hoping I don't have any warranty issues down the line due to their error.