I had my vents cleaned today. it feels like they were very thorough. I am very pleased with their service. I learned that not all vent cleaning places are the same they came with a large truck that housed the vacuum.i absolutely would recommend! read more

Our tech did an awesome job of cleaning our furnace vents!!! Very knowledgeable!! Both his prep to get the job started and the cleanup after were thorough...left our home clean and ready for use!! We highly recommend these folks...on time, professional, clean and neat and very thorough!!!! Shar G read more

They Came in, set up, did their job less than an hour. They laid down floor covering, so it's not to make a mess and vacuumed up everything before they left read more

All I can say is wow. I called this company after many years of neglect in my furnace and the professionalism was above and beyond. The office was extremely nice and accommodating. The day of service the company was a head of schedule and they called to get confirmation that it was okay to come early. The two gentlemen, Julian and Jackson were extremely courteous. They removed their shoes without asking. They laid out tarps and made sure my home was protected from dust and their equipment. After completing the task they cleaned up after themselves and my furnace never looked better. Julian and Jackson both had amazing attitudes and I would gladly have them back in my home to service my furnace and ducting again. read more

They are thorough and efficient. I am calling them back again for my future cleanings. I asked Brent the technician so many questions and he was so helpful explaining everything. He told me how the procedure was going to go etc. their truck turns into a HUGE vacuum. Imagine having a huge bouncy house suctioning everything in or a black hole. The point is, go with them. read more

Carpet cleaners arrived on time, and the two guys were in and out of our home in less than an hour. The carpet is flawless: it looks brand new and was dry in a little over twenty-four hours. I thought the price was a little high but have been told that is the running rate now in this area. We will definitely use them again! read more

More service and construction companies should be more like these guys. Straightforward, honest and open with their communication. We had Scott come over and quote us to get our dryer vent system redid in our crawlspace. He did a great job of inspecting the area, taking pictures and letting us know what he recommended. We got a quote and scheduled the appointment. Scott came on time for that appointment with another guy who was very nice (can't remember his name). They got the job done which wasn't easy in under the quoted time which saved us money. Which is really needed in times like this. I am grateful for these guys and recommend them. Support the small local businesses. We actually hired ANOTHER company that did ductwork in Renton and they flaked on us. First guy out was working and left without saying anything to us. Just vanished. And was like pulling teeth to get them to reschedule. They dealt with my fiancé and looking back on it they tried to scam her I think. Price was way more for a simple fix and in my opinion they might have caused the problem themselves when they were alone in my crawlspace. But that is another story. I recommend this company! Would refer them to friends and family has well. read more

We had Jay came in to clean the ducts and he has been doing a great job. He not only cleaned the ducts, also made sure our dog did not get scared with the noises and also fixed wires! read more

I call AEF For cleaning my furnace the lady at the office set my appointment 3 hours later she call back to reschedule for the afternoon l said no problem afternoon as long you call me before they arrive home She never call l call about two pm she said they have to reschedule for Monday. what very disappointed she say that she call and left a voicemail l never received a call or voicemail so bad really disappointed they need to look for new people to set appointment I never call them again read more

Scott came over, told us what the issue was, said he will come back because it's a 2 ppl job that will take 4 hours. They were done in 2 hours! I'm incredibly happy with them! I was about to just give up on getting this fixed because I had called so many ppl, hired another company that didn't finish the job. I literally thought this was mission impossible! Guess what?! They did it in 2 hours! That's half the time they quoted! Just super nice guys! I'm very happy with them. I can't remember the company that referred me to them, but one of the companies I called said they have been working with these guys for 20+ years! No one works with a company for that long unless they're amazing and HONEST. read more

The people I spoke with on the phone were great and they called to confirm the appointment the day before and gave me warning the day of so I could put my dog in a crate. The service technicians were beyond nice. Sadly, the system I have at my house isn't something they service, but they told me exactly what I needed to say to get the right person to help me. read more

We bought a house with airways, intake and vents that have never been cleaned. Aurora-Edmonds came out and cleaned them too to bottom. These guys are professional, polite, and super thorough. They're clean (cleaning up after themselves as they go- you'd never know they were removing dust bunnies as big as dogs from your air ducts!!) Prices are super reasonable and they don't up-sell or surprise you. Oh, and my house smells cleaner and gets warm faster- I bet we'll see a lower power bill! Get this done- you won't regret it!!! read more

Great job at getting all out ducts cleaned. We purchased a flip and the contractors left a lot of stuff in the ducts- chunks of wood, water bottles, nails. I felt better knowing it was all cleaned out. read more

This is the second time I've used AEF to put in sheet metal ducting for my dryer and they did another terrific job, very neat and efficient. And vacuumed the duct as well. I didn't know they also clean carpets, so Isaac gave me an estimate and I'll have them come back in the spring. I wish more tradespeople were as nice to work with and did such a good job. read more

No thanks. Aurora called on 8:32 the morning they were scheduled to tell me that if I didn't call back the appointment would be skipped. I had been in the middle of my morning routine and preparing for them to show up, quite literally pulling my car our of the garage in preparation for them to work with the furnace. I called back and left a message not more than 5 minutes later leaving my name and telephone number. I called back again 30 minutes later to find that my job had been skipped. The woman on the other end said that it was because I didn't respond to the message on the Friday prior - which I've transcribed: "Hi. This message is for (my name). This is (her name) at Aurora Edmonds Furnace Cleaning. We have an appointment for Monday morning to clean the furnace and vents for you. We will give you a call when we're on our way. If there's a problem with this appointment give us a call back at 425-228-0877" I don't think it's fair that my job was skipped. Their offer to come out later today puts me out of a day of work, the morning which is being cut short by staying home for their missed appointment - the afternoon, which would be cut out by their late visit. Usually, when an appointment is scheduled by a business they show up after a courtesy call. Aurora apparently gives an ultimatum and then doesn't show up. Is this really how you want to treat your customers? You called me to tell me if I didn't call you back, I was being skipped. I called you back and you said you'd come out 6 hours later? It sounds like you double booked your work and you were quite glad to have a reason to pass over my house. read more

DO NOT USE THIS COMPANY. Dishonest cleaning. Im taking my loss to help everyone else. Find a company who can show and proof its thoroughly clean. USCG read more

26 years of business and working with them they are great! They have come out to take care of our customers at the last minute, very reputable, and do an amazing job! I would refer anyone to them! read more

I was recently seriously scammed by a vent cleaning company I found on Groupon. My house was covered in find dust after the visit. I almost had to move out of my house. I spent a great deal of time cleaning the dust that was repeatedly settling on all surfaces of my house. I was having problems breathing. If I was going to be able to live in my house without having some persistent respiratory problems, I needed to get a professional company to come and try to do a proper cleaning of my HVAC system. After the first experience It was very important that I find a reputable and capable company to try to undo the damage done by the first guy. I asked people who belonged to the "Nextdoor" community, who had direct experience with a good furnace and vent cleaning company to share their experience. There were approximately 20 responses. Three people responded recommending Aurora-Edmonds Furnace Cleaning company. I called and talked to the owner who very patiently explained what they do and just what was involved in doing a proper cleaning. By the time I called them, I had done a great deal of research on Vent cleaning companies and the real problem with all the scammers. I also watched videos showing how vents should be cleaned. Aurora-Edmonds Furnace Cleaners used the correct equipment including a vert powerful vacuum system that was part of a truck. They closed all the vents and set up the vacuum starting at the furnace located in my attic. They sucked all the debris that was left in my system by the first guy outside and into the truck. After they completed the job, there was no dust falling all over everything in my house. The first guy had a little shop vacuum. He did not seal any of the vents. He did not even go into many of them at all. I was told by Mike, who was the lead guy from Aurora-Edmonds, that the equipment they were using was much more powerful than the pathetic shop vac. They covered all the floors where they were going to place the big hoses they used to vacuum the system. They brought the large vac hose in through a window. AEF protected the window sill with pads before setting up the hose. I had read a review of Aurora-Edmonds that said the vacuum was so outrageously loud. I was worried that I would have problems being around it. I have tinnitus. It turns out it was not all that loud. When they left I was so relieved to find that the air smelled clean. My breathing problems seemed to improve after this cleaning. I had them evaluate the condition of my system as it was left by the scam guy. Mike also took photographs showing the dirt that was inside the furnace and on the fan blades indicating that no one had cleaned the furnace. That should be helpful when I take legal action against the company that ripped me off. I will definitely use Aurora-Edmonds again. They were responsible, trustworthy, efficient, punctual. It was a good experience working with this company. I would suggest that you stay away from deals on Groupon that seem too good to be true. I sure learned that lesson the hard way. read more

Aurora Edmonds Furnace Cleaning - Air Duct Cleaning Near Me - Renton, Washington

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In 1969 my house caught on fire, the result of fireworks landing on the cedar shake roof. At the time, The Seattle Times reported that, "the fire spread quickly across the roof, then moved into the attic and through a trapdoor to a closet on the main floor of the brick and wood residence." Thirty-six years later when we moved into the house, some neighbors casually mentioned the fire to us, but we never really had concrete evidence until we began remodeling a bathroom and upon opening the wall found severely charred 2x4's. After moving into the house we noticed over time that my wife seemed to be suffering from some respiratory irritation, the symptoms of which were almost allergy like--sneezing, runny nose, eye irritation, etc. Trying to get to the bottom of these issues, I decided to have Aurora Edmonds come and vacuum out our ducts. On the day of our appointment the crew from Aurora Edmonds arrived in their truck with the vacuum system mounted to the back. According to their website, these systems can move over 10,000 cubic feet per minute of air -- more than 100 shop vacuums. When the system is operational it's quite a sight, with the truck powering huge volumes of air through the vacuum filters which are popped out along the top like giant inflatable duffle bags. The guys that worked our job were professional and courteous. They scouted out where all of the ducts were throughout our house and systematically covered each one with a barrier to create the strongest suction throughout the system. In time each duct cover was removed and the system vacuumed from that source. They were particularly careful to clean up after themselves when finished in a room. The entire operation was efficient and meticulous and probably took around an hour. After the cleaning, the change in air quality in our house was immediately noticeable and my wife instantly felt better. I was relating what a difference having the ducts cleaned made in the air quality to some neighbors who were mystified by the anecdote. They have been in their house for decades and it had never once occurred to them to have the ducts cleaned. As it turns out, that may be OK. The Environmental Protection Agency (EPA) states , "Duct cleaning has never been shown to actually prevent health problems. Neither do studies conclusively demonstrate that particle (e.g., dust) levels in homes increase because of dirty air ducts. This is because much of the dirt in air ducts adheres to duct surfaces and does not necessarily enter the living space" (http://1.usa.gov/X93oWc). Still the EPA does provide some guidance as to when it may make sense to have your ducts cleaned including, "Ducts are clogged with excessive amounts of dust and debris..." which was clearly the case in our situation. Aurora Edmonds recommended that we have the ducts cleaned every 2-3 years. Despite the fact that we have cats, there's pollen in the air, etc. that recommendation seems overkill to me. I think every five years or more would be perfectly adequate. Then again, if the allergy-like symptoms return, that would be a good sign that it's time as well. read more

Was a bit concerned about getting my ducts cleaned because of all the stories about scams and up charges and just all the bad publicity most of these companies are getting. So I put it off for soooooooo many years. I've lived in my house for 12 years and it was built in 1958. There has always been lots of dust circulating through the house and I just couldn't dust and vacuum enough to make any difference. There was always a mustiness to the house too. Even though I had removed all the carpeting years ago. I have dogs and always thought they were the culprits. (They are in part, but not the whole problem) Pretty sure the ducts had never been cleaned in the almost 60 years the house has been standing. I had my furnace serviced and the dude tapped one of my ducts in the attic which caused big chunks of black fuzzy dusty crap to fall out of the vents. I knew it was time to get the ducts cleaned. Ugh!!! Not an expense I was ready for. The hvac guy recommended this company. Called these guys, they had an opening in just a couple of days at a very convenient time for me. Gave me a quote over the phone and let me know of any other possible costs depending on the situation. They showed up on time and were super nice, laid down a path for them to walk and put their equipment. Very courteous, told me the procedure and let me know of additional cost for cutting the access hole, and he also gave me an alternative if I didn't want it. He didn't do a before an after shot, but I could hear all the crap going through. Wish they had a see through tube or maybe just a section so I could watch the junk that I've been breathing in all these years. He did take a photo inside my ducts to show me the after. It revealed nasty nicotine stains throughout. Yuk!!!! And he happened to see something down a duct close to the furnace that looked to be foreign and melting/burning down the wall of the duct when it got heated up. There has always been a burning smell every time we start the furnace. He took the time and effort to remove the foreign object from the furnace for me! It proved to be a little more difficult than he anticipated and took extra effort and time. But he didn't just leave it and so "oh well". So very grateful!!! My house now has a cleanness to it that it has never had before. And there is no more burning crap every time the furnace kicks on. My son and I used to wake up phlegmy and sneeze a lot in the house. Not anymore. There is definitely a difference in the quality and depth of breath that we can now breath. My furnace is running so dang efficiently too, it's hot when just setting the temp to 68! I used to have to set the temp to 80 to get the house luke warm, and still had to don hoodies and slippers inside. Well worth the money!! read more

I needed a very thorough duct cleaning, as I am remediating a mold/mycotoxin condition in my house. Aurora-Edmonds was recommended to me by the company installing an A/C system to help me with humidity issues. My technician listened to my concerns and I felt assured that he understood my particular situation. He was great, extremely professional and knowledgable. I highly recommend them. read more

I had Aurora come out to clean are furnace ducts, they came out on time...Two very pleasant young men...explained everything he was doing...gave good advice for future times.....it was a hole lot faster, and a lot less noise then I was expecting.....We will not be going any where else....Because I can't imagine anyone being as pleasant and thorough as Aurora is, and the people they higher....thank you Aurora for a good experience....Lynn and Bill Miller..... p.s. I was a little worried heard so much about scams.....these people I would give a A+ all the way... read more

We've never lived in a house with a furnace before and this 1948 house hasn't really been taken care of, so we called AEF (on a recommendation of our contractor). They cleaned the whole system, determined which electrical parts have failed and came back with a solid fix and finished within a few hours. They were professional, cleaned up whatever mess they made (although it didn't seem like they made any mess) and were so great at explaining everything they did and showing me how to properly take care of the furnace. I will continue to use them for all future needs! read more

Had a great job done by Aurora Edmonds on my duct work last week. They took extra time to cut an access panel in above the AC coil to do the job correctly and appreciate the extra time and quality work. Will have them out again next time we have this done! Happy in Fairwood! read more

The two guys they sent out to do our cleaning were very nice and professional. They were very careful to make sure there were drop cloths down everywhere the vacuum hose laid on the floor in the house and were very conscientious to leave the house cleaner than they found it. They were happy to explain the process to us as they went about their job. We were recommended to them by the company that installed our furnace (AAA Heating & AC) and I would recommend them to anyone that needs their ducts cleaned. When they first turned on the system, it was pretty gross to hear all of the junk that was sucked out of our ducts. read more

Just had my air ducts cleaned by this company and I will definitely be using them in the future. They were professional, fast, and did excellent work. read more

While cleaning my house to ready it for sale, I dropped something into an open vent, and it fell deep into the fan of my furnace--what luck! I could hear it clicking against the fan. James, the service person who came out, was incredible. Knowledgeable, thorough, polite. He fished it out, which involved removing the fan and tipping it upside down. Then for $65 more ($287 was the base rate which include solving my little problem). I had all the ducts cleaned in my house. Could not be more pleased. read more

Mike and the crew are amazing. I manage a commercial building in Bellevue. One thing I learned quickly is how hard it is to find contractors who are honest, hard working, and interested in helping you solve your problems. Aurora Edmonds is one of those companies. After cleaning, Mike informed us of all sorts of issues he encountered while cleaning, a number of which he resolved himself. He let us know how we could save money by hiring someone at $20 an hour rather than going through him or an HVAC company. From start to finish we were able to trust his work and his word about what needed to be done. The price we paid was very reasonable and we were more than happy to pay. I highly recommend Aurora Edmonds as a trusted adviser for duct cleaning needs. read more

Mike and his guy did an awesome and thorough job. I added the dryer duct cleaning and Mike was able to find an issue in the crawl space I was unaware of. He was able to remedy the issue in order to clean the duct. This is my 2nd place I've gotten service from them. Great local company!!! read more

My business just worked with Aurora Edmonds Furnace Cleaning, and they were fantastic! They were prompt, efficient, friendly, and CLEAN! I own a women's clothing store, and I was concerned about dust, debris, etc., and they did an amazing job keeping everything clean and out of the way, so we could still keep our operating hours while they were working. I'm definitely going to be working with them in the future.Thank you! read more

The company I work for needed a duct cleaning so I've spent most of my day calling about 20 different businesses with varying results. The majority of people I spoke with were not too friendly or helpful and the ones that were ok were booked out about a month or didn't service the Puyallup area. Thankfully someone from DHS Heating & Air recommended this company so I called and spoke with Alita who was wonderful! She was very thorough explaining everything and the price she quoted was extremely reasonable compared to most of the quotes I've received today. The service is happening on Friday so I will update my review once it's completed but I wanted to take a minute to recognize Alita for her excellent customer service and especially for being so patient when explaining everything. Thank you!!! :) read more

Good price, but I needed to know about extra costs for distance (I had done research about extras to look out for) and once I brought it up they were totally forthcoming. Did a good job, and cleaned up after themselves. Would fully recommend. read more

WOW! VERY responsive... showed up on time, cleaned my ducts and were out! I inspected their work and they gave me lots of tips. Well done and professional =) posting some pics... read more

Aurora Edmonds Furnace Cleaning - before (cat hair + dust from previous owner) - Air Duct Cleaning Near Me - Renton, Washington

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My experience came through having Brennan install a new furnance... Aurora-Edmonds Furnace Cleaning was hired to do the furnace / duct cleaning. The workers who came do the work were courteous and efficient. read more

The technician was good. He didn't close the door to the fan all the way, which wasn't good...sucking in air from the unfinished basement and introducing it into the main floor. He also didn't scrub the ducts, as they did before with the previous owner. They just used compressed air. I called to discuss this, and the owner gave me the most bizarre response that made no sense, and was making me wrong for their mistake. I felt like I was being bullied, and was not at all heard nor were my concerns addressed. This is not the same company as it was a few years back, and although the technician seemed good, except for the mistake, the customer service was terrible. If anything goes wrong, do not expect them to make it right. read more

scott thanks for all your hard work you did a great job see you in 2 years don and ingrid

I looked around a bit before selecting these guys for our furnace and duct cleaning. They showed up in a truck mounted vacuum unit, in uniform with clean tools, took their shoes off when moving around the house, cleaned up after themselves and were happy to explain what they were doing. I could see the results by poking my head down the ducts after they left. Great job guys... we will hire you again. Please note that I got coupons for other guys to do this service for way cheaper but after looking online I saw numerous consumer complaints about upsells and shoddy service. Buyer beware of 29.95 specials... you get what you pay for. There is no way you are going to get a reputable business to come do a proper cleaning for 30 bucks. Just hire the right company from the start. Total charge for our furnace, duct work and 17 registers was 326.31 and worth every penny! Considering the ducts only need service every few years this is a great price. Of course we have our furnace serviced annually. read more

The company's work is excellent; their billing strategies give pause. Make sure you know about potential add-ons such as pipe length and cheese cloth. They could increase you bill from the base rate of $285 to the $347 I was actually charged ....before taxes. read more

We just had our air ducts cleaned by this company, and they completely rocked it! I chose this company based on Yelp reviews, and they really came through! They vacuumed our ducts and the tech was very friendly and professional. We recently purchased this house, and the pre-purchase inspection found that our current dryer duct is too long, out of current code, and dangerous! Instead of spending the money to clean it, the tech designed, engineered, and installed a new dyer duct that is safer and up to code. He really went above and beyond our expectations. I want to thank this company! We are wholeheartedly satisfied and impressed! read more

Fast, efficient, and super clean. They use a truck-mounted system, which is awesome because all the dust, lint, etc. from your ducts go directly into their truck rather than onto your lawn. This was quite a contrast with a previous experience I had with another service provider who made a huge mess outside my house (the output from my dryer made it look like Christmas!). I would definitely recommend them in a heartbeat. Great job! read more