We had Kenneth Allen install new floors, interior doors and trim, and new kitchen cabinets, new…read morefireplace. They were so easy to work with and on time every day. Very flexible with making sure we got exactly what we wanted.

We originally worked with Kenneth Allen Company following a water-soaked mess from a roof leak due…read moreto blown-off shingles. The repair work was done quickly with the utmost attention, leaving no traces of the minor disaster. When it came time to remodel our bath, I called Ken and he came up with an awesome idea to utilize the limited space we had, creating a more open feel to our master bath. He had helpful suggestions, with our budget in mind, when I wasn't quite certain on which way to go... The work done was again top-notch, the guys who were in our home were very conscientious, and the outcome exceeded our expectations! We have no hesitation to recommend Kenneth Allen Company and would definitely work with them again.

If i could but 0 stars i would this company has been nothing but a nightmare to deal with from day…read more1 it took over 7 months to complete the repairs. Which i understand but i could have been less there were hold ups because of various different things that's could have been avoided. At one point i had to shell out $20,000 of my own money to get cabinets ordered that were being covered by insurance anyways because they wouldn't. that was a month long holdup. I had multiple workmanship issues and had to have them come out and repair drywall and other various things multiple times in the same spot and am still having issues. In fact i think they had to come back 3-4 times to repair the drywall seams that kept cracking in two different spots. Recently over the last year and a half i have been battling with them over flooring that they had to replace and install due to the water damage. The floor kept coming apart they had to come out multiple times to (repair it) before they had to contact a different company to come out. This other company Performers Carpet and Tile had to come out and remove probably 75% of the floor in my house and reinstall it and replace and handful of boards due to Omnicons incompetence. In doing so Omnicon apparently has not paid them for those repairs which was Omnicons fault because there is now a mechanics lean on my house that i now have to deal with and was never once informed about. No one has ever reached out to me about and charges at any time during the last 6 months after or before the repairs. When i contacted Omnicon about the certified letter i received i was brushed off by Fran who i had been dealing with which up until this point was pleasant to deal with and was told to contact accounting and was given the wrong phone number the first time and had to leave a message. I've dealt with Mike Bovio who disappeared on my multiple times throughout the process and wouldn't call me back. The owner Mike at one point came out to my house and threatened to stop the repairs because there was no movement and i called complaining and proceeded to talk to me like i was an idiot claiming i didn't know anything about dealing with insurance company's. Little does he know I've been dealing with insurance company's for 15 years. With that being said i would not recommend omnicon or the performers carpet company to anyone since now my house has a lean on it and no one wants to claim responsibility and pay the bill for their own poor workmanship.

I had a foundation crack in my basement, with a terrible leak late last year - my HOA called some…read moreguys that came and made the issue much worse, after complaining to my HOA, they sent out Omnicon. Joe and Joe got the job done like they said they would. Very professional and efficient. Now the row of townhouses where I live have horrible icicles and snow collection that is causing leaks, ice dams, and my garage door freezing shut. After sending an email to my HOA, I saw an Omnicon van pull up, I didnt get the man's name but he helped me get my garage door open and taught me how to fix it next time. Seriously, great guys - I feel very blessed that they were on the job!! Highly recommend!

Had a back up contacted city and they said city line clear contact plumber, after checking around…read morecontacted Ambrose Plumbing, great service, very helpful in what to do to avoid future issues. Mike (owner) very professional, to the point and I strongly encourage anyone in need of plumber call Mike Ambrose Thanks Mike for such a prompt response

Mike and his team are great to work with. We have used him for sewer work on multiple places and…read morehad had zero issues. His team is professional and communicates extremely well. Most importantly, the city of Naperville recommends him for sewer work so you know he does quality work. If you have a plumbing issue, reach out to him first!

Really shady scam operating out of Aurora, IL area. Called them asking them to send a tech for…read morefurnace tuneup and who is qualified to install a T10+ thermostat kit to furnace, AC, and humidifier. It wasn't that I couldn't handle it myself, but rather to have Honeywell warranty the unit, a certified tech must install it. Well, the tech they sent, Brandon, not only wasn't qualified to install the kit, but also had no knowledge of this kit at all. But after looking at the box, said it would cost about $20-$30 to install on top of the $149 furnace tuneup. I agreed saying I can afford the $200 total. Since I had another contractor working on our 2nd floor, I let Brandon work in the basement on the HVAC equipment. When I came back down to the first floor a couple hours later, I saw the Buchner truck outside still. When I went to the basement, I found Brandon sitting on the floor reading the manual. Mind you, he never said he was charging more than the $200 I approved. He had apparently been unable to get the humidifier to power on. It seems he had decided to change the humidifier to being powered by the furnace, which is not compliant with Honeywell authorized procedure for that unit. When he had Honeywell support on speakerphone, the specifically told him he couldn't power it from furnace, and to reconnect it to the transformer it was originally on. After ending the call, he still didn't tell me he was charging me more than $200, so I went back up to the contractor two floors up. Finally, four hours later, I had to go to work. At five hours, he hands my wife an invoice for $900 for the work. But that's not all, he also tells us the humidifier board is dead, even though it had been running with no issue prior to Brandon arriving. Of course I refuse to pay the $900 invoice and call Buchner. When they have the Service Manager call me, he tells me that Brandon never said it was $20-$30 to install the kit and that Brandon is competent and wouldn't damage the humidifier from working on it. The manager finally agreed to send his other tech, Tony, to diagnose the equipment, no charge only after I inquired. Tony comes out later in the week with my wife home. He determines that "Brandon did not land one of the humidifier wires correctly and that the equipment is now online. But during conversation with my wife calls her a liar when she says that Brandon never said he was charging us beyond the $200 we agreed to until he handed her the $900 invoice. About a week later, I get an updated invoice from Buchner in the mail for $181, which I called them to pay immediately. I figured they must have agreed that Brandon had made one or more mistakes, and was doing the right thing. Oh was I wrong! A couple weeks later, I'm trying to clean up the loose humidistat wires that are supposedly not connected anymore because it is now wirelessly digital instead of wired analog. WRONG! As soon as two wires touched, I see an electrical arc, and my new thermostat goes dark. I immediately call Buchner, but the answering service says there is a note in their system to not service our address. She tells me to call Monday, which I do. The primary secretary tells me they "discounted" the work they did and there was a note to no longer service our address and I would have to speak to the Service Manager, which I agreed to do. Well, several days, and no call from them to my phone and no call to wife's phone. So I contact my contractor who is a licensed electrician and plumber, and also fixed a few pre-existing electrical issues in the house already. With his guidance, we identified the problem to be a blown fuse on the furnace board. So to recap: Poor customer service Unqualified HVAC Technician Attempt to commit fraud (charging customer while they teach themselves how to do their job) Attempt to charge nearly 5x the amount they were initially approved for without renewed consent Dishonest techs and Service Manager

Our condo association has a contract with them to maintain our HVAC system. System is not…read moreworking/not efficien. Was told that it could take 10 TO 12 WEEKS TO REPAIR???? That is completely unacceptable!!! I'm sure if we were paying them out of our own pocket, they would have been here today to fix the A/C!

We recently bought a house with an old roof and needed a full replacement to make it through a…read morerainy spring and summer. After talking with lots of different roofers and contractors, we felt that Spandico was the best balance of value, experience, and reliability. We worked with Rich through the whole process and he was able to provide timely and relevant answers to any questions we had. He paid attention to details without drowning us in technical information; he also didn't try to up sell shingles or add-ons. The installation itself went smoothly and quickly. When we noticed a small issue with a seal on the flashing around our chimney, Spandico came out within 30 minutes to patch it up. It's been a wonderful feeling not having to worry about my roof! I'd easily choose Spandico for any future projects.

I recently discovered multiple leaks in my ~12 year old house roof. Rich from Spandico came out…read moreand was first interested in repairing the roof (despite them not being the original installers). I had two other companies come out who only wanted to coach me on how to make it look like hail damage. Reputation is everything when it comes to services and delivering quality work. I appreciate the Spandico team for a professional assessment, fair price, and flawless installation.

I accidentally used the wrong product on my deck. It looked terrible. It is an older deck in the…read morefirst place but I truly made it look awful. I called Haugland Brothers after I saw them recommended by someone else. They power-washed and sanded the deck. They stained it and sealed it. It looks better than it did 28 years ago when the deck was built. The price matched the estimate given. They cleaned up after themselves so there was no mess at all. It couldn't have gone smoother.

I would not recommend using Haugland Bros. Carpet & Wood Care, Inc. I had Mr. Haugland come out on…read moreOctober 12th to give me an estimate, which he did and I attached in a picture below. It was the most expensive of 3 estimates we received to do our floor at $1,195 to do 325 sq feet. We had estimates as low as $750. Our floor was actually in fairly good condition but had spots like I attached that I wanted sanded, filled if that didn't work, and then sealed. We want to sell and I wanted the floor to be in good condition. We went with Mr. Haugland's company because he was very professional, had good reviews, and even showed me pictures of the men who would be in my house. The men whom would be completing the work came in on November 4th, 2017 at 8am. They got the key from our neighbor, since I have two small children and you need to be out of the house. They spent 4 hours doing the work per our neighbor. He said at 11:45, one of the men came over to tell him they were doing the sealant and almost done. 15 minutes later brought the key back. We came home at 2pm the next day, since we had to stay off the floors for 24 hours. Upon getting home at first glance the floor looked nice. Upon further inspection the dark spot on our boards and holes/knicks in the wood were not fixed. The only reason I wanted our floors fixed was to fill the knicks/holes professionally. I wasn't unhappy about the color just the knicks. I immediately called Tim on a Sunday, and he did call back. I was impressed by him calling back, I was upset on the phone and he assured he or his men would come out on Monday. And I emailed him my concerns and pictures. Tim informed me that we had the thinnest veneer wood there was and they were lucky to be able to the job. He also said that our subfloor being level was the only reason they were able to do it. He also said the dark spot would not be able to be fixed even though its outlined, "Boards with dark stains not removed by sanding will be replaced." He said because of my subfloor this was not possible. On Monday the workers came back to fix the floor with a towel and minwax, they left us the can. They did not seal over the patches. They also told my husband they almost walked away because of our wood. I was using minwax prior to having the floor done, as you can see with the spot I included in a picture that they sealed over one of my patches. When my husband called Mr Haugland back he said we never told him about the spot so basically he wasn't doing anything about it and to enjoy the floor. So the entire reason I agreed to invest $1,195 in my floor could have been fixed with a bit of time and a $2.48 can of putty since the stains could not be fixed. I fully understand that aome things can't be fixed, but upon entering my home and realizing they couldn't sand down the spots I wanted fixed and chose not to fill the holes/knicks prior to putting on the satin finish, and the inability to fix the stained spot. I would have thought we would have received a call to confirm we still wanted the work done, but we didn't receive a call. But we did get fully charged.

Brian and the team at Radix Solutions are fantastic. We received a quote and had three separate…read moreprojects fully repaired in under a week, all before we moved into our new home. Their efficiency and quality of work are top-notch. I would highly recommend the Radix team to anyone looking for reliable and fast home repairs."

After another local contractor stole my money out of Glendale Heights a neighbor told me about…read moreRadix Solutions. This time I did my homework and checked them out on the Better Business Bureau where they have many great reviews and an A+ Rating. They give elders and veterans discounts and free quotes. I love the fact that I could understand him when he spoke on the phone with excellent communication skills. With all the scammers around now I have to be careful who comes to my door. They demolished my garage and fixed my roof. They showed up on time, explained the process before starting and cleaned up. Perfect!

We needed an emergency visit yesterday as water was leaking through our kitchen ceiling. Not a…read moregreat way to start your day! Chris showed up within 2 hours of my phone call. We feared our ceiling being cut open and a big bill. Chris asked many questions and after examining both upstairs bathrooms, turned out we only needed the tub spout replaced. We appreciated his conservative suggestions as step one in finding the leak. So far it's working! Chris was very professional, respected our home and cleaned up after he completed the repair. He is an asset to your company.

I called to ask about a toilet install and they could not provide a price over the phone. They…read morewanted me to book a service call so the technician can tell me how much it would cost. I already have the new toilet so there is no ambiguity in cost for the unit. I asked what if the install price was not in my budget and they told me that I would have to pay for the service call. What kind of company can't tell me how much it would be to replace a toilet?