I contacted them for upholstery cleaning service and they never called me back! I called twice…read more Left a message the first time and actually spoke with someone the second time. The representative said they'd have someone call me back and no one ever called.

I am super happy with my carpet cleaning. I have wall to wall carpet which had become badly…read morestained and dirty from traffic to and from a bathroom. Service master was able to remove the stains and dust and my carpeting looks like new. The crew was professional and courteous as well as careful.

After a recent rain storm and widespread flooding in N.E. CT, Russ popped up first on a Yelp…read moresearch. He spent at least 10 minutes walking me through some costs and options of what to do or not do: don't spend $1000 to get the sitting water pumped out immediately, in case the water table just pushes more water in as it settles, do try a submersible pump to get the water ASAP. While I didn't use his services, solely based on his approach on the call, I have saved his number as someone to contact for any future water or mold issues.

We called Russ after calling a brand name mold removal company because we were concerned about the…read moreprice of the removal. Russ promptly came out the next business day and spent about two hours looking and checking out our mold problem. He was very honest and saved us thousands of dollars. We appreciate him for his honesty and his service. Thank you Reliable Remediation we will highly recommend you.

After a drain leak the water damage was extensive. Crystal Rock Restoration of Portland saved the…read morehouse and the day!

From the owner: At Crystal Restoration, LLC, we’re a small, family-owned, veteran-operated business with over 20…read moreyears of experience in the insurance and restoration industries. As homeowners who have personally faced the stress of property damage, we understand what our clients are going through—because we’ve been there, too. That’s why we go beyond standard mitigation services, guiding our customers through the entire restoration journey, from emergency response to complete repair. While many companies stop after mitigation, we stay until the job is fully done and your home or business is back to its pre-loss condition. Our team is committed to doing more than just meeting expectations—we strive to exceed them, every time.

****DO NOT USE*** ROTO ROOTER IS BARELY BETTER THAN A SCAM…read moreAND IS LIKELY TO BE A NIGHTMARE TO WORK WITH. AT BEST YOU WILL HAVE AN INCOMPETENT TECHNICIAN SHOW UP HOURS LATE AND CHARGE EXORBITANT AMOUNTS OF MONEY -- $695 FOR SNAKING A CLOGGED DRAIN. Full story: We called to get a clog in our kitchen sink drain line snaked. They said someone would come within two hours, it ended up being about 4 hours. He was completely incompetent and proceeded to get his snake stuck in our pipe, presumably because he put it up the wrong segment (bear in mind that I (0 plumbing experience) had spent hours snaking before hand with no luck, but at least had the snake in the right pipe and didnt get it stuck). With no way to fix it, he had to leave it for the night but assured us he would contact his dispatcher and get a plumber over to fix it. The next day comes and we set up a plumber for around 1pm. At 6pm, another drain tech, unaware of our problem shows up. He has no idea what to do and facetimes a plumber to show him the situation. Or course, the snake remained stuck in the drain. After getting passed off and put on hold multiple times, phone calls getting unreturned for the whole day, I finally got to talk to someone in management who said that its just on us to fix the problem that they caused. No recourse, no discount on a plumbing service.

My tech was 30 min late I had to call to find out status. 2nd the tech wasn't sure if they sent the…read moreright type of tech to fix my issue. The tech said there was a piece broken and he'll try to fix it so sink will drain but can't promise and with that the charge is $720.00. Are you outta ur minds that's messed up, especially since he snaked the drain and just put back the P trap and another pipe that thread on that I took off to try and see what was going on. All he did was put it back together he didn't have to take it apart. I even used them before for outside issue last year! Plus he bent my pop up piece! Now I gotta stop my life again tomorrow for them to fix that! The tech was super nice but price for just that is ridiculous and this is not how I really wanted to say that. Cussing would be better! Never again! I'll shop around!

The team of Chan, Oscar, Alma, Fred and Robert with the absolute best Understood the clutter in my…read morehome. Did not judge me. Had compassion to help me. You can totally trust them to be discreet and help you with all of your needs. I give this team 10 stars!!!!!!!!!!!!!!!!!!!!!!!!!!

I had my basement cleared out today, there was 25+ years worth of items. The team did an amazing…read morejob. They were thorough, professional, and meticulous. I highly recommend this company. I am beyond happy and relieved

after a pipe leak our insurance company called service pro…read more they were fantastic cleaning up our home.they were excellent at getting the water off our floors and drying our rugs.

I have used this company twice in the last four years. Once for an interior job which involved…read morecarpeting and drywall and today for a basement job. If I could give them more than 5 stars I would. They are an incredibly responsive company. Within 10 minutes of calling them, a supervisor Eduardo called me to say he was on his way. He set up a group text with all people involved in his crew and with my tenant. This cleanup was needed due to damage that Con Ed had created. Con Ed dug up the street and sidewalk and big surprise it rained and the basement flooded. Con Ed was refusing to even guess at a completion date. The difference between dealing with Con Ed's ineptitude and lack of communication and Serv-Pros immediate response and effort was striking. Serv Pro thoroughly cleaned up the mess Con Ed created in an extremely timely fashion. The customer service and the work provided by Serv Pro would be very difficult to beat. I very highly thank them and recommend them !