Great prices and wonderful staff, friendly and beautiful items. I enjoyed the information and conversation.

Love this place! Super friendly! Cost effective...great workmanship..highly recommend!

I've used these guys twice for services and I can rate them very high in that area of their business. They resized my ring about a year ago and polished, recoated that same ring recently. They work quickly, charge a fair price and are very professional and courteous. The store looks and smellsgreat so you actually want to hang out their and buy something, so beware, lol. Great job Setterberg! read more

Great job on repairing my ring! Looks great planning to take another one for sizing.

I had two vastly different experiences at Setterberg Jewelers. In the first, I dropped off six watches-all needed batteries and ordered one new leather band. I was texted that all were done in 24 hrs, worked, were cleaned, and looked beautiful. In the second experience, I dropped off another six watches. All but one that was solar needed batteries, and three needed links taken out. I dropped them off on a Monday and was told they'd be ready on Friday. I called at 1:30p.m. Friday and was told they were "finishing up the last two watches." Having errands to run, I stopped by a couple hours later, and was going to at least pay for and pick up the four watches I was told were done. When I gave my receipt for pick up, there were 5 or 6 employees--no customers in the store. It took the employee several minutes to come back out and then it appeared that suddenly all of the employees were involved. I was brought one watch. It wasn't cleaned, nor was the date set, and I'm not even sure it was on the right time. At that point, it was obvious that none of the watches had been worked on until I walked in. I asked why I was told that there were only two watches not done, and was told: "it's our busiest day," "we're training," "this watch is really difficult." I told the manager that the whole point was that nothing was communicated to me that they needed more time, and that none of the watches were done. I stated that doing so was dishonest and misleading. The manager said: "We didn't know you were coming by," and "I don't know who you spoke to, but I'll talk to the staff." This doesn't resolve the dishonest statements. In the end, I just asked for all of my watches back. One had links taken out and fit me, and was solar, so didn't need a battery. I was able to walk out with one working watch, (not cleaned.) I was told that two of the watches didn't work, but I will verify that with another jeweler, as I don't know if they actually installed a battery. I wasn't charged for any work, (of course, very little was done), and told the manager, that despite her offer to finish my watches for free, I couldn't give my business to a jeweler I couldn't trust. It's a shame because the first set of watches turned out so beautifully. The one star rating is due to the dishonest and misleading statements-which is inexcusable. read more

My wife and I got each other new wedding bands for our 11-year anniversary this month. Unfortunately, I ordered an incorrect size simply due to the thickness of my ring. I asked a local Facebook group where I could go to take my ring to be properly sized (it needed to be larger) AND I wanted a jeweler capable of doing the work in-house. There aren't many local jewelry stores in the Valley capable of meeting that criteria, but one of them is Setterberg Jewelers. They're conveniently located on Bell Rd. on the cusp of Peoria and Sun City. There's plenty of ample parking. Parking lot and entryway are incredibly clean. Press the bell and wait for entry. I was greeted immediately and sat down and explained the situation. The woman who assisted me did not even bat an eye and informed me that absolutely they could assist me. SOLD! She properly sized my finger and we agreed the ring would need to be made larger by one full size! Yikes! Despite MY major ordering screw up and lack of judgment, Setterberg Jewelers assisted me magnificently! I was actually told it could take up to a week to complete my jewelry repair, but they called me in just a couple of days! WOW! I stopped in this morning to pick up my repair order and could not be any more pleased and happier with the job they did! It looks exactly as it did when I dropped it off except now I can get it on my finger. LOL. Not only did they do an amazzzzing job on my ring, but they actually went out of their way to honor a Yelp Elite coupon they really didn't have to honor! Incredibly clean establishment. Customer service. Friendly smiles. Willingness to assist. Amazing repair work. This was absolutely a 5-star experience for me and I would not at all hesitate to recommend Setterberg Jewelers to my friends, family and fellow Yelp'ers! Highly recommended! Thank you so much to all of you! read more

Setterberg Jewelers - My ring fits! - Jewelry Near Me - Sun City, Arizona

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Friendly and helpful staff. Treated like family. Honest and reasonable. Fix jewelry on site. Stable company. Sell estate jewelry. Have beautiful jewelry. Celebrated 100th anniversary. Check the store out and leave with beautiful bling. read more

I love to pop into Setterberg Jewelers and look at all the unique and beautiful estate pieces. The customer service is top notch and I've enjoyed every piece I've purchased with zero problems. Watch for the sales for great deals! read more

Went to another Jeweler and they wanted $65 to put a new clasp on my necklace. The lady here was HONEST and said let me try to repair it 1st. Came back in less that 5 mins with FIXED CLASP. Asked how much I owed her and said NOTHING! Guess where I will be taking my business from now on!. Oh and remember, YOU CAN'T PUT A PRICE ON WORD OF MOUTH ADVERTISING !!! read more

I love the friendly staff. They helped me pick out some gorgeous pieces of jewelry. They are wonderful with special orders and repairs.

Setterberg Jewelers did a great job resizing my ring. It was quick and fairly inexpensive. They even shined it up and it looks brand new. I will definitely go here for all future jewelry needs! read more

Setterberg Jewelers - Resized wedding ring - Jewelry Near Me - Sun City, Arizona

I have been a customer of Setterberg Jewelers since we moved to AZ in 2018. I have purchased a few items, had watch batteries replaced, jewelry fixed, put items on consignment and sold some items for the gold value. Kymberly Setterberg is wonderful, as are staff members Monique, Amanda, Brooke and Kayla. Customer service is outstanding. They are honest, very friendly and helpful. And I had the pleasure of meeting Miguel Setterberg recently, a precious black chihuahua. Setterberg's is an outstanding business! read more

I had a very good experience at Setterberg Jewelers. The ladies there that helped Brooke, Monica, Kayla, were all fantastic whether I spoke to them on the phone or in person. read more

Fair prices comparatively, we bought a number of pieces. Kymberlee Setterberg is delightful to work with. I also had my original wedding ring resized, hadn't worn in 20 years and expertly done. We feel like part of the family. Definitely recommend! read more

We went to several different jewelry stores looking for an upgrade on my bridal set. Setterberg jewelers had not only the best experience, but also the best customer service. No pressure to buy and was so great to work with. Their prices were very reasonable. The owner is such a delight and Monique the manager was extremely helpful to work with as well as Kayla and really took their time to make sure I had the right ring. I love that they had magnets you could design your own ring to see what it would look like. As a very visual person, this was extremely helpful. We ended up buying diamond solitaire studs from them as well. We will definitely be long-term customers and purchase here again. read more

Setterburg Jewelers was highly recommended to me when I moved to AZ for their integrity and helpfulness. Am so impressed w their knowledge and thoroughness to detail. Had my 3rd purchase today! Am 100% pleased w the first anniversary gift they helped me choose. He'll be shocked w his gift! I am delighted! Definitely choose this jeweler as your go-to place for repairs, gifts and if you have jewelry to sell. Fourth generation is now running it! Wonderful family and store! read more

The folks at Setterberg Jewelers make going to the jewelers an enjoyable experience. I have used them twice now and was ecstatic with the outcome on both pieces. 1) For the first trip, I had them set an Australian black opal (from lightning ridge) into a nice pendant which turned out fantastic. I was also on a time crunch and needed it by a specific day, which they made happen even though it was a day earlier then what they quoted! 2) For the second trip, I had them size and appraise an engagement ring (had this prior to knowing about this jeweler or I would have bought one from them) and they did that in record time as well. Ring fits perfectly and the appraisal seems perfectly fair. While the services were great, I will be returning because of the people. The staff is super friendly, very knowledgeable and genuinely seems to care about the people that walk through their front door. I also had the pleasure of meeting Mrs. Setterberg and it became clear why I had such great experiences. It's because the family who owns the business cares, and that extends to every inch of the business. Thanks again for everything! -Austin read more

Awesome!!!! Kymberlee and her team were so professional and helpful. My wedding band cracked and their team repaired and rhodium plated my set. It looks better than new. I can't wait to come back for my new anniversary ring. See you soon. Here are before and after images read more

Setterberg Jewelers - Jewelry Near Me - Sun City, Arizona

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Kymberlee and her staff are so great! My husband used this jeweler for my engagement ring and I am so glad he did! He brought in a picture that I had sent to him a while ago and Kymberlee worked with him throughout the whole process to customize it and make it the perfect ring, with more detail than I could have ever thought of. We also used Setterberg's for our wedding bands, both his and mine. Although they do have a nice selection in the store, my husband wanted a black band which was a little trickier to find. Kymberlee and her staff were so patient and helpful finding the one he liked and ordered a couple for him to actually try on in the store until he found the one he wanted, which he did! Every time we came into the store the staff greeted us sincerely and offered to clean my ring while we handled whatever business we went there to do. I had a very tiny diamond fallout from the underneath side of the center setting, and they replaced it no problem, no questions asked. I highly recommend this jeweler, I never felt pressured or like they were trying to rip us off or anything sketchy. They have a very family like vibe and they truly care if their customers walk away happy. We will be using them for any future jewelry needs we have. Also a plus, they are located in Sun City West, where the taxes are lower than any other city around! read more

I dropped a piece of jewelry off to do consignment. What a breath of fresh air this place was! The jeweler took it cleaned it and offered me a consignment price. The place I went before Setterberg wanted to charge me $225 to "fix it up". Out of all the places I talked to Setterberg DEFINITELY made me feel the most comfortable and confident. read more

You can be confident when you take family sentimental pieces in that their multigenerational business will provide top notch work. Experts who are affordable as well as excellence! read more

Always an amazing experience at Setterberg Jewelers. The staff is so knowledgeable and personable and their selection includes something for every style. Love their estate options - including this beautiful piece that my husband bought for our anniversary. Support local! read more

Setterberg Jewelers - Jewelry Near Me - Sun City, Arizona

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I needed a custom engagement ring and ended up getting it done here. I visited many jewelers before choosing this place - it was definitely the best fit for me. Everyone I worked with was super friendly, knowledgeable, and helpful. I asked many many many questions and they were super patient. They were super respectful with my budget and I loved that there was no pressure to buy. I also love that this is a family business (4th generation if I remember correctly) but I can get all the services I need as if it was a big corporation. I ended up getting a custom ring. They got diamonds sent in for me and it was ready the next day. They helped me get every small detail from band type to even the type of prongs to hold the main stone. The entire process was very timely - took around 3 weeks, but that's also because I could only come in on the weekends. I will definitely come back here for all my future jewelry needs and I highly recommend this place to others read more

Great customer service! Friendly staff! Provided a fair quote for ring repair, and completed it in a timely manner. Very satisfied with the work completed, especially after I'd gone to a store in the mall that quoted me 90 percent more and told me all of the stones in my ring were loose and would need to be reset at a ridiculous price. You can trust Setterberg's I will be visiting them again! read more

Setterberg Jewelers - Jewelry Near Me - Sun City, Arizona

Fabulous old-school service, we love Setterberg! Having a jeweler you can trust is almost as important as having a trustworthy mechanic... and almost as hard to find. From the moment you walk in you are greeted with smiles and friendly conversation. We've mostly dealt with Rick Setterberg who will make you feel like a long time friend but the rest of staff is just as friendly. Take the drive to Sun City, it's well worth the trip! read more

FABULOUS jewelry store! I needed to get my ring sized down & found this store on yelp, & by their amazing reviews, I gave it a go. Everyone there is SO friendly, the store is classy, & the owner is VERY honest. They also buy gold & clean your rings @ no charge. Batteries for watches are only $6. All their prices I felt were fair for the quality service they give:) My mom & I will definitely refer this place to our friends & family!:) read more

I finally got my wedding band & engagement rings soldered together! I have been putting this off for years, hemming and hawing about who to trust to do this. When I had my engagement ring sized I may have gone about a 1/4 of a size too small. I said when I got them fused together I would have the size adjusted to match my wedding band which fits much better. It is a pretty classic set of diamonds, white gold, and sapphires but there is a lot of sentimental value to these rings so I definitely procrastinated on getting this done and not having a trusted jeweler. I am so happy with my experience with Setterberg! Miranda was such a sweetheart through the process. She was very empathetic to the sentimental value of these rings. They did a beautiful job soldering them! You can barely see the solder! My rings were cleaned, rhodium coated, and the stone settings reaffirmed. The price of all this was beyond reasonable and the quality of the work will keep me coming back for all my jewelry needs! read more

Setterberg Jewelers - It's so clean & sparkly! - Jewelry Near Me - Sun City, Arizona

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Be very aware they are cheats. I just had the battery replaced at the New England Time Shop and needed a rhinestone added to my DKNY watch. Setterberg Jewelers of Sun City was in the same Plaza so I gave them my watch for a rhinestone add and they gave me back a scratched watch, bezel and band. I looked at the time and there was a 3 hour difference. Why would they need to touch the time if they only needed to add a rhinestone to the band of the watch. I am so disappointed and fell so taken advantaged of. Than they charged me $25 for something they completely destroyed. read more

I've been going to Setterberg Jewelers for years & have always appreciated their honesty & wonderful staff. Last week I brought in a very tarnished silver necklace & earrings. They weren't sure how much they could do due to the design. When I picked it up, I was amazed. It was gorgeous. Two people worked on it so I could get it the same day. I highly recommend Setterbergs! read more

I had a dozen Invicta watches that all needed batteries. I was trying to get all the batteries replaced for my husbands birthday. The thing with Invicta watches is that they are rather large & the backs are hard to get off. I took them all to Setterberg hoping they could help. I expected to have to leave them for a day or so. But they were so helpful...they took all the watches & replaced all the batteries on each within a couple hours. My husband was thrilled that his watches were working & he could once again enjoy wearing them!! I would recommend this place to everyone. read more

Brought antique gold here to be examined. Fine jewelry was inherited and the lady was extremely rude handling my jewelry because I was not interested in selling to the business. Even though I was interested in an appraisal for insurance purposes. Rude and not professional lots of better jewelry shops around town. read more

I have purchased gold and gems. Once I saw one very nice piece and said I'd buy it. Then they said it had been "mispriced" and wouldn't sell it to me at the displayed price. While flying home from Europe I bought my wife a nice watch on the airplane. The bracelet was too big and link would have to be removed. She took the watch to them and they said they wouldn't do it and she took it Fast Fix in Arrowhead Mall. They did it nicely while she waited. Don't think we'd trade wtih Setterberg again. read more

Amazing work and wonderful customer service!!! My ring looks brand new! Convenient location close to 101 freeway.

After a recent divorce I decided to sell my wedding rings. I thought about keeping them for my kids for when they got older but I didn't think it made sense to hold on or pass on something that related back to something that ended badly. I tried several pawn shops because I didn't exactly know how to go about selling them. They wanted to give me a mere $400-$600 for a ring set that was valued over $4000. After driving past Setterburg and seeing a sign on the window stating they buy jewelry I thought I'd give it a shot. They were so quick, informative, and trustworthy that I made the decision right then to let them try to do the consignment sale for me. Best decision ever! I had an offer within a week that was more than double of what I thought I could realistically get for it! They made it super easy and I would recommend them and absolutely use them again! The only thing I would change is I wish they would come up as a jewelry buyer in the valley when you google it! Instead I got a bunch of places where I have to mail my ring in and it seemed way too risky!! read more

My husband purchased a beautiful pink and green tourmaline estate ring and an estate diamond necklace for me last April. Amanda was excellent to work with even though it took me awhile to make a decision. I'm so happy to have these beautiful jewelry pieces in addition to an estate ring and 14K gold charm bracelet previously purchased at Setterberg's from Rick. Their estate jewelry case is always filled with beautiful pieces and I love to see what's new! read more

Couldn't be more happy with the ring I bought for my fiancé and the customer service I got from them. Jill specifically was the woman who helped me, and she couldn't have been more excited for us. The service was unmatched and the price was incredible! read more

I recently had a necklace repaired. They did a perfect job. I have been going to the for 30 years. They are always the best.

Took my ring in to get the rhodium dip to change the appearance of my ring from yellow gold to white gold. Their price was much lower than the jewelry store I went to for the dipping the last couple of times. To my surprise it turned out much better and looks brand new! Will for sure take my ring there going forward for the rhodium dip. read more

Love this jeweler the staff is so helpful and pricing is amazing the quality is so much better than the box stores. Highly recommend

I love this place!! The people who work there are so helpful and I won't go anywhere else!! They have a wonderful selection of jewelry and great prices!! Kim helped me pick out something special for our daughter for college graduation and wrapped it beautifully. Stop in and check it out!! read more