Dennis has been our Jeweler for 20+ years Best Diamonds in…read moreAZ. and always at a fair price. Started with Hearts and Arrows studs for my wife, and just like Dennis said "she'll never take them out once she puts them in" . Later we upgraded her engagement ring to Hearts and Arrows that sparkles around the room. The salesperson at Tiffany's in Las Vegas grabbed her hand to see the ring, said it was one of the most incredible diamonds she had seen.

I had an amazing experience working with Dennis on a custom engagement ring. He took the time to…read moreunderstand my ideas and vision, while also guiding me toward choices that would ensure the ring was not only beautiful, but also durable and built to last. The lab-grown diamond he sourced was high quality and priced fairly--better than anything I saw at traditional jewelry stores. What really sets Dennis apart is the personalized experience. You're not working with a sales associate--you're working directly with the expert who's designing and crafting the piece. He was thoughtful, knowledgeable, and incredibly easy to work with. If you're looking for something truly custom and want to avoid the cookie-cutter feel of big chain stores, I highly recommend Dennis.

Over priced, really bad hours. Look if a "jeweler" is selling invicas watches you know they are not…read moregood. Their hold "buyback" is a joke and just a fraction of the true value. Do yourself a favor and find a different jeweler... this place has crashed out with the new owners. You also put the clasp on backwards. Attention to detail at this business is trash.

I had my aunt's ring, which was more sentimental than valuable, sitting in a box for years. It was…read moreold, looked like a diamond, and I brought it in thinking I might have it resized. I have used this small shop successfully for minor repairs under the past ownership, and I was impressed by the continued great customer service. I really appreciated the time they took. Unfortunately, when they examined my ring, they noticed the mounting had cracks which could lead to the diamond falling out. (They showed me). The repair would be expensive, but what shocked me was when I was told that a jeweler with different equipment might be able to laser-weld the repair for far less. This was not something I wanted to invest a lot of money in, and I really appreciated their helpfulness and giving me an option. That will be remembered when I have other needs, or someone is looking for a jeweler.

Always come here for my batteries and repairs. Just had an IMPOSSIBLE watch band removed,they…read morewouldn't give up! Definitely recommend

Great fast service. Affordable! I highly recommend smile jewelry for watch repairs and or products!…read moreHe did a great job fixing my Rolex!

Keith Hinrichsen is an amazing find in this day and age. Had his store for over 20 years and many…read moremany loyal customers. Now he travels in his state of the art Mercedes that he converted into jewelry Repair center. If you have items you need fixed or repaired or designed from scratch Keith is your man. Old-fashioned pride and doing good workmanship he will not disappoint you. 623-734-6319 call him to book an appointment he comes to you.

Keith resized my ring. Since this is a mobile service, it's very convenient. Fair pricing, fast…read moreservice, and a quality work. He's so nice. I would highly recommend him if you need jewelries service/repair.

The lady is EXTEMELY rude and Unprofessional. They only take CASH which was NOT pointed out to me…read more They talk about there customers in there own language. She even tried to give me someone else's watch. Avoid this place. There are other choices

I need to express how GREAT is to have a Watchmaker close by, specially if you're a serious…read morecollector. Also if you have a everyday watch that needs battery and seals and need service here is the place to be. Leonard acknowledgment in service and attention goes above and beyond expectations. I have been taking all my watches to him for repairs and or services and I have received nothing but the best quality service and warranty. Very, very please with his service and courtesy KUDOS!!!!!

Best jewelry store in Phoenix! Professional, courteous,…read moreand they give to local charities.

Place is closed. It was a great jewelers. Family owned & wonderful.Been in AZ over 20 yrs.read more

My mother's cell phone was frozen and the rep online recommended a visit to an independent cell…read morerepair shop. The fellow was so friendly when I called to check their availability that I sent her here. She said he was so helpful and was able to fix the problem with a hard reboot! No charge! We will definitely be back for a new screen protector the next time one is needed!

Dimitri did a great job. He was able to fix my tablet while I waited. Thank you Dimitri!read more

I had an amazing experience here! They were so helpful and so kind. They fixed my beautiful great…read moregreat grandmothers ring and made it look brand new. Not to mention they were so easy to talk to and get things handled. Super accommodating and great staff. I was helped by Justin and Amanda who made my experience the best. 10/10 would recommend.​

I decided to try this spot out to get all of my battery watches replaced and repair a gold pierced…read moreearring clasp after looking at reviews online when we moved here back in 2023. This little shop is located right next-door to Macy's on the second floor in the Arrowhead Town Center Indoor mall. A few days ago, I noticed my watch stopped so I went back in to get a new battery. I couldn't remember, but I thought I had received a warranty on my battery when I purchased it in 2023. My service rep was extremely friendly and polite. She asked what my phone number was and found my account. She said my warranty was up in 2028 and she'd have my watch with a new battery ready for me in 15 minutes. I shopped around the mall staying in the area and received a text in 15 minutes that my order was ready. I returned and she handed me my watch and a receipt with $0 charge. Great all-around experience here and I will definitely be returning. I love honest and organized businesses. No haggle and very convenient and easy for the customer. Another touch I love about this place is they clean up your watches and jewelry and also set them to the correct time and date.