What a joke. So Texas junk goes out of business. As well as a load more Awsome. I go to this place for the first time. 1. Must be a multi billionaire or out of your mind to get anyone to help you. (FYI everything in glass cabinets) 2. Wow they have some cool accents. Sorry folks don't work. The price will blow you into next week. FOR EVERYTHING. For instance a knob that you would attach to a cabinet, from the 60,s anywhere else would be maybe 10$ at most. For 1knob. They wanted 45$ for one plastic and metal knob. Maybe 1in wide. 3. The moment I walked in the door you feel like all eyes on you. Yet no one will help. Maybe I'm just used to southern hospitality. read more

Gem of a store. Settler's is an antiques store that stocks both used and replicated antique hardware. Some of the selections are 150 year old original pieces, others reproductions that are dated and some new. If you are looking to spice up your boring home with some rustic, antique ambiance, take a visit in and see for yourself. The owner, Susan, is exceptionally helpful, having been a furniture restorer for most of her life. Granted, some of the prices can be a little steep; this is especially true of the used, original pieces as these are now relics of another era; the replicas can be substantially cheaper and look just about the same. read more

The staff here were very helpful and I'm really pleased how things turned out. I needed new pulls for a mid-century dresser and wanted something with a little character. They took the time to measure a handle I brought in before showing me different hardware. I had straight bar pulls but decided to go with something thing more decorative which gave the furniture a whole new look! I read some of the negative reviews before posting this and unless you're looking to find faults, you will have a perfectly fine experience at this nice store. As for pricing, it's all relative. I was happy with everything. read more

Stopped in on Saturday to look for some knobs/pulls for our house. The woman working was very friendly and helpful. They carry only antiques and antique replicas so it's a very specific aesthetic. If you are looking for a missing knob/pull/etc.. for an antique piece of furniture, I think this place has it. As a place to shop for cabinet knobs or multiples, you have to be careful that you are only looking at replicas that can be ordered in larger quantities, and that selection is fairly limited. But again, if you are looking for something in that style, you aren't going to find it at any of the other hardware stores in the area so this is an awesome resource. Minor annoyance: they are open very limited hours and only a few days per week. read more

So I called, to ask some questions. The lady basically told me she had people standing in front of her, she felt rude and to call her back and then hung up. No bye nothing. I had called the competition first. VERY VERY helpful and friendly. It would have been nice for this lady to have at least invited me to come in or taken my name. It is very difficult to want to shop somewhere when phone service is not friendly or inviting and warm. read more

We visited the store this past weekend. We were greeted by very friendly dogs but let me say this is all that is friendly in this store. The owner of this store is very rude and degrading. My husband and I ignored a few rude comments but the last one that she made was the final one. I will never enter this store again and will not recommend it to anyone. Not only do you have to deal with a rude owner but the prices are outrageous. Without even knowing the customer she assumes you are a dumbass and she talks to you as if you are one. It is very obvious that she is sick, but it still does not give her the right to be rude. In my opinion, it is time for this owner and her assistant to retire, both of them have lost their customer service skills. read more

i called settlers after being told by several furniture dealers and locksmiths,, that settlers may have a matching skeleton key for my Baker milling road desk...after trying several locksmiths close to my house.. i finally called them to inquire,,(its a far drive so i wanted to confirm).. and the owner happened to answer,, the store was actually closed,,but she happend to walk back in to the store to get a customers delivery..and she answered the phone!.. she spoke with me for a good 10 minutes and explained exactly what measurements i needed to start finding a fitting key,, and best of all.. they allow customers to take 15 or so keys home to check for fit and bring the ones back that don't fit,,and just purcahse the one you need! My jaw almost dropped,,, THIS IS WHAT CUSTOMER SERVICE IS ALL ABOUT!!!... i'm so thrilled,, it's open limited hours.. i believe thurs fri and sat... but i'm on my way right now and will recommend them from now on.. i couldn't believe that after being told by several locksmiths..that i couldn't try out their sample keys ,,even if i paid by the hour for use of the sample keys and left my credit card etc.. that i would have to pay 85 dollar trip fee..20 for them to open the desk and then 35 dollar for a key to be made.. I hate feeling gouged!.. and i was about to give up,,thank goodness i finally called settlers!...... read more

I have shopped with Susan Neptune (the owner) for years; even before this a amazing location. Her knowledge is second to none coupled with her quality and vast selections, you will feel as though you have found the Holy Grail of hardware. The staff is a bit unique but with your patience in check you will find them, to bend over backwards to be helpful. Keep in mind you are going to an actual antique hardware company, the prices with dictate that reality. read more

This store is such a treat! Incredible selection of antique hardware that is truly one of a kind! It's like looking at jewelry!

Great Store and good selection of real antiques. Staff's a little rough, but very knowledgeable.

I went to Settler's Hardware this morning at the suggestion of my decorator. I was ready to buy and fill my entire shopping list. What a mistake. The older lady there was so incredibly rude that I was shocked and simply had no words. She went out of her way to embarrass me. If there had been other customers in the store, I would have called her out. I assume because I didn't use what she felt were the absolutely correct terms to describe her knobs and pulls, she chose to act as if she had no idea what I was talking about. She didn't even ask any clarifying questions, she just said she didn't know what I was talking about. I know I said the words "door knob". Look, lady-- you sell hardware for furniture, doors etc and have a great deal of expertise in this incredibly limited universe. How many terms are there for a door knob? I will never return and will tell everyone else about my experience. It should not take a secret de-coder ring to purchase something from this business. read more