I've never left a 1 star review. I don't take this lightly at all. Cute interior, kind staff, but unprofessional, wastes your time, and low value. I saw this laser place was advertising a free first session so I booked with low expectations. I saw that it was a beautiful little shop so I thought, what could go wrong? Everything else. I made an appointment after struggling with their website to make a payment. Then, I was able to fit an appointment into my busy day. Not even 24 hours before my appointment, SEV messages me that there was an issue with my appointment and that they needed to reschedule me. None of the time slots they offered would work. I work 12 hour night shifts that end at 7am so when they proposed 1010, I made an exception and said that I would stay awake to make the appointment. No confirmation. It's extremely unprofessional to not only cancel less than 24 hours before the appointment, which is against their policy, but to also offer an appointment time right when they open and to not confirm it before closing for the day. I stayed in the downtown area after my shift for 3 hours to wait for this appointment after being given the impression that the appointment time would be saved for me but they informed me that they would not be able to accommodate me until 6pm. I was exhausted and flabbergasted. When I asked if they could do anything to make the situation better, they just told me that I should make an appointment for another day. No coupon for compensation, nothing. The place is in a very inconvenient area, located right next to petco park with no good parking and I definitely did not feel safe walking around by myself. So I will not be returning again to be met with inconsistency and subpar service. After reading the other reviews, this is not an isolated situation. It is a pattern. Do not trust a business like this with your body. Laser treatments are expensive but there is a reason why. read more

Professional. I love their candle light and book selection on the living room table. Super chic location. ! The decor is very pretty too.

Booked my appointment almost a week in advance they blow you up with text messages twice a day maybe more before you're appointment comes. Tell you to show up early because this location is downtown and most people have to pay for parking. I am on time for my appointment and they refuse to open the door. It's 3 PM during the week with high traffic and 90° out. Mind you if you cancel last minute you get charged make it make sense? 0/10 instantly read more

This was my final session of my Sev laser treatments and to sum it up, yes I would 100% prefer laser than wax! I wanted to wait until I did all my sessions first before posting a thorough review. Consultation: I got my offer through Groupon valid for six laser hair removal sessions. I spoke with a consultant to book my first appointment and chose the areas I wanted. The same day, I had a very quick FaceTime call to be screened. This process was extremely quick! Service: The staff are all professional and kind! Each appointment lasts me around 15-20 minutes, including wait time in the lobby. I've only had to wait longer once. I haven't tried rescheduling because my friends say that it is challenging so I try to just make my best effort to go. Laser Results: - Sessions (1-3): 4 weeks apart from each. I experienced growth in both areas quickly at first and the difference was slowly gradual. I was very impatient but still wanted to trust the process. I didn't see a difference until after my 3rd appt. Sessions (4-6): 5/6 weeks apart from each. Hair was growing back minimally, and I never touched the razor unless it was before my appointments! I did find that before my last session I had the most regrowth, so I knew a lot of spots were missed. My final session I was in and out in 5 minutes and I was skeptical if it was effective. Depending on your pain tolerance, they try to maximize as much as you can tolerate. For me, it was pretty low, so I did expect that my hair grew back quicker than when the technician made the laser stronger. Of course, every technician is different, but they always ask about my results and go over after care every single time. I try to go when it's daylight as it gets dark in the Fall/Winter, so booking early is ideal. (Also, booking in the colder months are recommended to avoid sweat in certain areas & minimize sunlight exposure). Overall, laser is a commitment and I will need a touch up in the future, but I highly value the results I've achieved and would book again! read more

SEV Laser - Lobby - Laser Hair Removal Near Me - San Diego, California

This place totally kills my vibe everytime I walk through the doors but ive found that most laser hair clinics are the same. In and out super fast, no customer service and strict terms/conditions that pretty much no one reads but easily get you a steep cancellation fee. I picked Sev purely because I was tired of getting harassed by Laseraway cold calls. They are not pushy on sales which is nice. The experience of laser hair removal is you come in, quickly sign the consent forms and go over a rushed medical history with your RN while their back is facing you the entire time. Id say my results are going as planned. Overall im saving money with laser vs waxing and potentially moving closer to a permanent result so its worth it. But when you have to frequent a place pretty much every month, it would be nice if you didnt feel like an inconvenience when paying for their services. **edit: this is by no means blaming the RN and front desk staff. Ive worked in customer service and healthcare and understand that a general negative attitude usually stems from the philosophy of the company and upper management. read more

Their laser hair removal services are great! Very reasonable price and professional service! Never had any issues!

The place is very carefully designed. The services offered here are wonderful. I definitely will pursue some of their treatments. Staff are very professional and helpful. They have a lot of monthly deals and discounts. This company has many branches including in Miami with very experienced and professional staff. read more

SEV Laser - Laser Hair Removal Near Me - San Diego, California

LASER: Saves time, money and skin perfection I've had my fair share of SEV treatments at this location only. I did experience my first reaction around the bikini area and it was two days of AARGH! un-comfort-able! This was absolutely NOT DUE to the service. As the laser gets deeper into the hair follicles your body starts reacting differently to the healing. So I broke off the aloe vera plant, chilled it in the fridge and went commando. Problem solved. I'm an African Queen and have experienced no hyperpigmentation, scarring or other skin difficulties that normally occur with melanated skin. In fact, my skin coloration is returning to its natural state because of not waxing. Hmm? I wonder if my skin epidermis was being waxed now that I think about it. Now my treatments are every 2 months and no shaving in between with little creasings of hair . TBH I can probably go hairless 3 months. HIGH QUALITY SEV communication is outstanding. You receive texts, emails, morse code, smoke fire, reminders, and even parking tips!! SEV Thumbs Down Unlike waxing culture if you change your mind on a service while you're at your appointment you won't get charged. SEV charges you if you get the service or not. Cancel any service you don't want 48 hours ahead. TIPS:. 1. Keep aloe vera available. If you don't have a plant buy aloe vera gel from Sprouts and keep it refrigerated. 2. Shave 48 hours ahead instead of 24 to allow the skin inflammation to calm. 3. After the first three treatments, use your own intuition to determine your SEV cycle treatments. But be consistent. Gratuities are good karma. "The only hair one should have is on the head, lashes and brows. Laser reigns supreme." read more

SEV Laser - SEV products - Laser Hair Removal Near Me - San Diego, California

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first time at SEV and first time getting laser! The ladies were so comforting knowing it was my first time- they made sure to explain thoroughly and let me ask any questions. My actual nurse was super nice, she was very comforting and walked me through every step. It was so short and quick I couldn't believe it! No crazy pain like sugaring or waxing. Decent prices and I love that you don't have to buy packages, you can do single sessions. I cant wait to see my results after the next couple sessions! read more

Great affordable option for laser. What I've heard, and my experience tends to support this, is that their lasers are not quite as strong as some others. However it has definitely been working, I'm just not sure it'll get me to the point where I *never* have to shave. So far I've done 7 sessions of Brazilian and 6 of lower legs, and for both I do still see some patchy growth (not all over) after 2 weeks or so. I still have a feeling this will be overall cheaper, I may just have to go to a lot more sessions in order to get the desired results. They are, however, super fast and efficient and I've never had to wait past my appointment time. There's plenty of free parking on the street as long as it's not a game or event day (best to check the petco schedule before booking a session). Everyone who works there is really sweet and helpful. read more

DO NOT BUY THEIR GROUPON! Bought a groupon for 6 sessions for XL area including brazilian and arm pits. After completing all of the sessions, you can barely tell a difference. After reading previous reviews, I requested the tech to increase the frequency as high as they would go at each appointment and it still didn't make a difference. I would like to note that I completed 6 brazilian sessions about 10 years ago and the results were night and day from what I experienced at SEV. I wrote a review on google and the company responded saying that they would reach out and they never did. read more

Had an unfortunate experience here the other week when I was scheduled for my laser appointment. It was during the horrible storms in San Diego and I had called asking if I could reschedule my appointment day of, because it was going to be too difficult (and I felt dangerous) for me to drive to my to drive to the appointment. The gentlemen on the phone offered no help or alternatives, was cold on the phone, and didn't have any sympathy for the situation, even though they were saying not to travel unless necessary. When I couldn't get to the appointment, they used one of the passes from my value pack. I had been going here for the last couple of months and think the service is good but unfortunately wont be returning as the customer service here seemed to be a miss. read more

Just got done with my first appointment and I kid you not: 15 minutes. The tech was so kind and took me through the whole process, we tested the laser strength and she was very respectful with making sure the laser felt right and throughout the whole process. Looking forward to my next appointment! read more

SEV Laser - The most relaxing waiting area - Laser Hair Removal Near Me - San Diego, California

I just started going here for laser hair treatment at the new East Village location and I love it! The staff are all so warm and welcoming and make you feel comfortable. The process is quick and practically painless especially with the cold air fan, and you just want to book more sessions for different areas of your body. I have already booked 2 more different body locations to tackle. I have had no issues, side effects or reactions after my sessions so far and it's been such a breeze. The nurse practitioner is super sweet and always making sure you feel comfortable in the process. Plan to come ahead of time for parking, Especially if there's a home Padres game going on. Also, I'm not sure if this is a permanent offer but I bought 5 sessions and my 6th was free which was great. Can't wait to come back! read more

SEV Laser - Gorgeous lobby - Laser Hair Removal Near Me - San Diego, California

Love Sev and so glad they opened this downtown location! I really feel like their lasers work quicker than other places I've been ‍ The lobby is minimal but classy and nice with a good aesthetic. The nurse performing my services is awesome. I think the prices recently went up, but I still feel they are competitive, if not more affordable, than some competing laser places. I find the experience to be painless - they test spot first and then blow really cold air which makes it so you can barely feel it, even in sensitive spots! Zero downtime, quick appointments, can't complain! Also, I love that there is online booking available. Definitely will keep coming back! read more

I was nervous and skeptical to try laser hair removal. However, I finally decided to take the leap. I heard about SEV on social media and quickly booked an appointment online. Their website makes booking easy and I also appreciate the transparency with the listed pricing! SEV laser is located directly across from Petco Park and next to Achilles Coffee. The office waiting room is aesthetic and the front desk receptionist are always welcoming. During my first appointment the laser specialist explained the entire process, what to expect during and after treatment and overall reasonable results. The laser itself was tolerable, feels like a rubber band snap. After my first session I have definitely seen results and a notable difference. Thus far I've had two sessions and will continue routinely going and will be adding more services! read more

SEV Laser - Waiting room while I wait for my appointment - Laser Hair Removal Near Me - San Diego, California

A little pricey but just expect a slow process for removing any hair. They're going to do bare minimum for max pricing. Just being honest. The sessions for laser hair removal are only ten minutes long and they don't do much coverage. For six sessions of a large area, I only saw minimal results. But my esthetician, Cassidy, made the process very un-awkward and she was very personable so that was probably the best take away from my experience with the company. read more

Sev has been amazing! I have been coming to Sev since they started in the LA area, from there followed then to Rnacho and that I live in San Diego they are here now also! They are amazing! read more

I've been coming to this place for at least a year and never had a problem. Today, my appointment gets cancelled because I've had sun exposure? It's the summer. The nurse would not even laser my armpits. I advised her I had been in the sun approximately two weeks ago with no antibiotics, which is within the SEV guidelines. I was charged 50% of my total service, for nothing. A waste of time and effort coming to this location. read more

AMAZING! Both ladies were Super sweet. Talked us through the entire process. 100% would recommend to Friends and family!! read more

HORRIBLE. I booked an appointment months in advance and they called me less than 24 hours before to cancel. The slot that they could reschedule me for was two weeks away and I let them know I might be late due to my work schedule. They told me that would be okay. When I showed up 15 minutes late, they told me I was a no show and my card would be charged read more

I love SEV! The staff has been friendly, quick, and efficient. They are accommodating when I've had to reschedule appointments, and have such a calm atmosphere. I have done a few different treatments and I have seen such a difference. I would 100% recommend! read more

I visited this location for the first time yesterday and had a great experience! The staff was super friendly, I was in and out in under 10 minutes, and parking was actually a breeze, they sent me a text telling me exactly where I should park, but I was still a little worried because we know downtown parking can be a nightmare, but in this case, they were spot on, free and right across the street! The actual laser was super painless too, you barely feel anything! This will be my new laser hair removal spot! If you've been thinking about it, I definitely recommend!! read more

The front desk was so kind, and the person who did my laser was also so nice and welcoming. I would give a 5-star review, however, I was disappointed with the results. I know that results very on hormones, etc, however I did 2 sessions here on two different locations. Each time I told the person I was doing my laser that I'm not feeling the snap, and I've done laser at different places before and I always feel something. The nurse told me it was okay and kept going. I didn't think much of it. I didn't see any results, but tried a different location. I then went to SEV in Northern California, and I told the lady the same thing I can't feel it, and she said oh you're supposed to otherwise it's not doing anything, so she increased the number, till I felt a snap. I immediately saw results in these areas. Nothing against the people, they were so kind, but I do feel as if my money for two sessions on these two different locations were wasted, I wish there was a way to submit a case, to at least get these area done again. Again they people were so NICE, And I felt SO comfortable. For that I am so thankful! read more

I've had really great experiences every time I've been here. The front desk is really nice, the answering service is prompt, and the laser techs are thorough. read more

Great deal for lazer much better than other places regarding savings. Clean place, come early first time hard to find.

I don't normally like to leave bad reviews but today I have to. I haven't been coming to SEV for over 2 plus years and today was my last time ever stepping my foot in here. I received the worst service ever. They definitely need to train the new laser techs and all should be on the same page. I wish I never ever wasted my money here. read more

Took advantage of their Groupon deal when they first opened. I saw so much hair loss from their treatments. Love their service their professionalism. Great place read more

Best lazer hair removal I've ever tried that actually worked and stayed. I get really hairy arms and was sick of having to shave them all the time. Job well done! read more

Affordable with no compromise to quality of services. As a transgender man that needs hair removal to prepare for an upcoming surgery, I was nervous about contacting an establishment to see if they would treat someone like me. I have had two sessions now and have had an amazing experience every single time. Parking is easy - right across the street and free. Reception is classy and clean. Receptionist is always friendly and helpful. Providers are also respectful and remember me, which is a wonderful touch. I now recommend SEV Laser to all of my friends and loved ones. read more

I was hesitant to get laser done as I've heard it's painful and takes a long time, but I'm so glad I decided to go with SEV. It is essentially painless and the ladies are always so nice. I highly recommend! read more