We were just over a week away from closing on the sale of our property, when a leak caused heavy…read moredamage to flooring and ceiling. WFM was on site within hours of my call. They were professional, meticulous, and -- most importantly -- very effective. They made the difference between a successful sale and losing the deal. No one wants to need a company to do damage restoration, but if you do, you're going to want WFM.

Highly recommended! Juan and team at WFM are outstanding to work with. They were quick to…read morerespond, showed up as promised (hard to find sometimes), and did great work they stand behind. Being family owned, they also don't have all the overhead of places like some of the other franchised places. I'd definitely recommend WFM!

Awful communication. Dropped couch cushions off to be cleaned and they said 1-2 weeks. About two…read moreweek later got a call saying someone was on their way to come clean the cushions at our house that we had already dropped off with them. It then took another two weeks for them to finally give them back. When we received the cushions back they were dropped off on our porch with no warning. Best part is they now smell like second hand smoke. 0/10 experience.

I would give this a 5 star review if their scheduling and call team got their act together…read more COIT was quick to respond to my inquiry about carpet cleaning and set up an appointment to get a tech out to provide a quote for carpet cleaning at our house. The tech was prompt, courteous, and provided a good quote. We decided to go ahead and booked the cleaning appointment over the phone a few hours after the visit. I was told we were on the books, and would get a call the day before to nail down a specific time. Unfortunately, it took 4 phone calls to get ahold of someone. On the first call, Monique hung up on me. On the second call, she told me I should receive a call, text, and email from dispatch between the hours of 4pm and 5pm. This call took place at 4:45. I was never contacted by dispatch. I called again after 5 and got another worker who said she would take my information and have them call me in the morning. The morning of the cleaning, I called again since I hadn't heard anything still. I spoke with Monique again, who said she would reach out to the tech and management to call me, but that my appointment was on the books for that morning. About half an hour later, I got a call from management, who told me that they had me on the books for a different day. I told her that was unacceptable, as it was not the day we originally agreed on, and I had taken off work to be able to be home for this appointment. I told her also that Monique had told me I was on the books for that morning. The manager told me that Monique was not able to see any of that information, yet Monique was able to look at my appointment and address...I'm not sure which one was lying to me, but I don't appreciate being lied to by a business. The manager I spoke said she would check with the tech to see if he could squeeze me in today, and made it seem like she was doing me a favor. Eventually, I got a call from the tech that he would be coming in 30 minutes. The tech was prompt, courteous, and did a thorough job. I asked about the appointment time mix up and if they were really busy trying to squeeze me in, and he said my appointment was the only one he had today. The work done and cost of service are worthy of 5 stars, but I have to knock down the rating due to the poor communication, poor customer service, poor scheduling, and dishonesty about the appointment time.

We have used Keith and his Franklin Environmental team several times throughout the years. Radon…read moreremediation, mold remediation, moisture barrier, etc. They are highly qualified, great customer service and communication. We will certainly call on them again when the need arises and I know we'll be in great hands! We highly recommend Franklin Environmental

I can't say enough good things about Keith, Eamon, and their team. From start to finish, their team…read morewas incredibly helpful, professional, and truly cared about delivering results. They took the time to understand the problem, walked me through every step of the process, and made sure everything was done right. Not only did they do great work, but they were also trustworthy and committed to providing the best customer experience possible. I hope no one ever has a mold problem like we did but if you do, I highly recommend them to anyone in need - you won't be disappointed!

Last week we noticed a substantial rip in our garage ceiling where the drywall was taped. It was…read morewet and there was considerable moisture along the edges. We haven't had any water issues in our home, so I got a referral from family. 24 hour Flood Fighters were at our house within the hour. They were very pleasant and gave an assessment based on initial appearance, a then discovered it was minor by comparison. They cut open the affected area, set up dehumidifiers and were done for the day an hour later. The dehumidifiers were removed yesterday. This family run business is great, very accommodating and trustworthy. I highly recommend them for your restoration jobs and would call them again for any future issues we may have.

we had a broken pipe with water damage everywhere in the middle of the night. JD and Kaden came out…read moreimmediately to extract the water and remove the floors. They also worked directly with our insurance so that we didn't have to deal with that.

Mold!! Yikes! I have serious allergies to mold and when we found out we had mold due to a water…read moreleak, I began freaking. I am rating IRS a 5/5 for the following reasons: 1. Quick response: I called and they answered and were able to set up an appointment the following day. 2. Timeliness: Preston actually arrived between 12-1pm like he said he was. 3. He came and took a look and offered his time and expertise to answer some of our mold questions. 4. He said our problem was small. Unfortunately, they only do tear out and drying, (which we were going to do ourselves) but not replace the sheet rock. 5. If we ever have a situation we're we needed some serious drying power or tear out, I will definitely remember IRS/Independent Restoration Services and give them a call.

Preston and his team are very knowledgeable, professional and did an excellent job. We Had a water…read moreleak and they took care of us immediately. I highly recommend this company.

When we had a mini flood in our basement, the team at North Star Services came out, assessed the…read moreissue & set about fixing it. Their technicians were professional, knowledgeable and courteous. They showed us what was causing the issue and went above and beyond to fix it. Who would have thought gutters would cause a flood in the basement?!? Thanks North Star Services!

From the owner: North Star Services, LLC is a restoration company for water, fire, and mold restoration services…read more With over 20 years of experience, our locally owned and operated company serves our community with great customer service and quality work. Call today for more information!

lying con-man paid for materials and was told the following…read more it has been brought to my attention that several people have had issues redeeming their purchases.   someone from my team will be reaching out to you within 2 business days to make sure that you got everything from the purchase. they just want your contact info so he can try to sell you more crap. if you ever receive it. con-man

After the plumbing company accidentally flooded our kitchen they sent Simple Solutions. Started out…read moreprofessional then it all went wrong. Were told they have one"floor" guy to put down replacement floor and took over a month to put our floor down. End result we now have a hole like dip in floor and places where planks don't even touch. They sent him back to fix first plank we saw sticking up but after time more planks have moved and sank. We no longer have faith in their work and don't care to have them back. So now stuck with this horrible flooring job

Emergency restoration services were needed this last week right before I got home for Thanksgiving…read moreI came home to almost 2 feet of water! Plus, I had my entire family coming over for from Memphis for turkey. It was quite the emergency and I had no idea what to do, luckily the company Nashville water damage flood repair came right out that day the same day and began their water extraction Clean Up Services and talkinh to my home warranty company and got everything squared away with all of the insurance stuff it took a couple days but they were able to get the house back in order which was such a relief because I was really sweating having family coming into town and not being able to feed them or needing to stay at the hotel or something. But problem avoided, this company's hard work and desire to help me when I really let them know how much it would make a difference and it really made a difference for me during the holidays to be close to my family and have the whole thing go off without a hitch. Thanks again and I really wish you guys the best and will recommend anyone who needs damage restoration services should give this company a call they will give you five star service like they did to me.

Can't say enough good things! Very professional company, and you can tell they have your best…read moreinterest at heart. They take care of everything. My basement flooded and I didn't even know where to begin with getting it fixed. I contacted Nashville Water Damage Flood Repair, and they took care of everything. Preston, the business owner, came out and made me feel totally confident in his expertise. He was always available to speak with me, he was on time, and completely professional. I didn't have to worry about a thing. I can't thank you guys enough!