This review is only for the alteration service the dry cleaner provides…read more Back story: i needed to cut the length of my bridesmaids dress. I called ~8 different places to get a quote and specifically said it's a length alteration for a chiffon bridesmaid dress with two layers. The range of prices I got quoted was $50-80. When I called here, they told me it starts at $19 but can go up to the $40s. With that info, i brought my dress here since it was the best price - even though this place was a bit far from my house. The customer service was excellent, dress was altered within a week, alteration was perfect. However, when I went to pay, the total was $86. I was a bit taken a back since the price was extremely different from what I was quoted. When I brought that up, the girl working was apologetic and let me know she will pass this info off to the owner. Tony called me back the next day to apologize for the misinformation and made it right by refunding me a portion of the cost. I really appreciated his professionalism, honesty, and understanding.

We took some notoriously long ALabs to be hemmed and they did an amazing job. One pair had piping…read moreand was curved, after the hem, they looked nearly the same, just shorter. The other pair had a side zipper with extra fabric. The seamstress took care with the image and kept the zipper. 100% satisfied.

Arlette's Cleaners We've used Arlette's for a couple of…read moreyears now, ever since our last cleaner damaged a suit. We come for regular dry cleaning of work clothes and the occasional special item, in addition to light tailoring. Her work is reliable, with reasonable turnaround and highly professional results. We can expect fair pricing, and she'll be blunt about any issues. We once had an item that could've been repaired, but after talking it over with Arlette, realized it wasn't worth it. She literally talked us out of a repair instead of happily selling us alterations. Definitely the type of small business I want to support and see stick around for years to come. Try Arlette's, te lo recomiendo.

If I could give more than 5 stars, I would! We've been going to Arlette's Cleaners in Upland for…read moreyears, and I honestly can't imagine trusting anyone else with our clothes. Every item--whether it's everyday wear or something formal--comes back perfectly cleaned, pressed, and ready to go. Arlette's alteration work is top-notch. She's handled everything from simple fixes to major tailoring jobs, and every time the fit has been spot on. She even altered my wedding dress--and it turned out absolutely flawless! I was in awe of her precision and care. On top of her incredible work, the pricing is extremely fair. For the level of service and attention to detail she provides, it's truly a great value. Arlette is warm, professional, and incredibly talented. We recommend her to everyone we know. If you're looking for a reliable, skilled cleaner and tailor, Arlette's is the place! The ABSOLUTE BEST!!

I cannot recommend this business enough! They altered my wedding dress and truly made the entire…read moreexperience stress-free and special. I came here straight from another business that was trying to charge me an outrageous amount. From the very first appointment, their customer service was warm, professional, and so attentive. They really listened to what I wanted and made me feel completely confident leaving my dress in their hands. The turnaround time was incredibly fast, which meant everything during wedding planning. Not only was it done quickly, but the quality of the alterations was flawless -- my dress fit perfectly and felt like it was made just for me. If you're looking for someone you can trust with something as important as your wedding dress, this is the place. I'm so grateful for their care, skill, and efficiency. Absolutely five stars!

She was great and efficient. My dress was perfect for my event. She accommodated a requested change…read moreI wanted without hesitation.

I can't believe it's taken me this long to write this review, especially since I've been coming…read morehere for years. Nick and Lori are an incredible husband-and-wife team running a truly family-owned and operated business, and their work is second to none. Over the years they've altered dozens of pairs of jeans, several dress jackets, countless shirts, and even a custom pair of overalls I wear to football games. Every single piece has come back fitting perfectly. Their attention to detail is outstanding, the craftsmanship is consistent, and they actually care about getting things right--not rushed, not sloppy, but done the way tailoring should be done. On top of that, they're always polite, professional, and welcoming. If you're looking for a tailor you can trust long-term, this is the place. I won't go anywhere else and highly recommend them to anyone who values quality work and great people.

Amazing experience from start to finish. They tailored my son's prom suit perfectly and made sure…read moreevery detail fit exactly right. Professional, fast, and really took the time to make him look and feel confident for such an important night. The suit came out clean, modern, and fitted perfectly. Highly recommend for anyone needing quality tailoring and great customer service.

My mom needed to alter som stacks she purchased her other alteration service had relocated and is…read morenot convenient. My Boutique was close by . She is very happy with the work and the price the business is in an older center and does not have much personality from the street you definitely can walk or drive by and never know it's there.

The owner is so lovely and works alongside her sister. She does a great job in ensuring your item…read moreis exactly as you want it and has it completed in a timely manner. There is a small dressing room for you to try on your clothes and a stage for you to look at your view with a giant mirror. There is a small waiting room area, but I recommend you go early so avoid the rush. This place gets pretty busy.

Magdy is an absolute lifesaver. I had a Christmas Gala to attend and ordered a tuxedo with a white…read morejacket that arrived not even remotely close to fitting. I expected minor alterations, but this wasn't wearable--and I didn't have time to reorder a replacement that would still need tailoring. That's when I found Sal's Tailor. Magdy met me last minute on a Sunday at his shop to measure and quote, and what followed honestly blew me away. He didn't just alter the suit--he essentially re-cut the entire tux and the shirt, transforming it into what felt like a custom-made piece. I don't even know what something like that would normally cost, but it ended up being a fraction of the price of a custom suit, which is exactly what it became. The fit was flawless, the turnaround was incredible, and the service was beyond anything I expected. I'll be going to Magdy for all of my tailoring needs for the foreseeable future. Exceptional craftsmanship, incredible service, and someone who truly cares about getting it right. You've earned a lifelong client--thank you.

The quality craftsmanship provided by Isaac is unmatched. He's very polite, professional and is…read moregreat at his trade. Thank you for the business, and I'll see you on the next project. God bless!

Elena is wonderful ,, I took her 3 pairs of new softball pants I need for nationals .. the…read moremanufacturer messed up and couldn't replace in time.. she took them apart and made a perfect fit. I didn't think it was possible. She promised my softball pants would be done today and they were .. She was so delightful . Tks Elena

I recently moved to the area and was looking for someone I could trust with alterations, and I'm so…read moreglad I found Elena. From the very first time I took my pants to her, she did an amazing job--the fit was perfect and the quality of her work really stood out. Since then, I've continued bringing my clothes to her. Most recently, I had a dress hemmed and asked her to add a piece to the back since it was open, and she absolutely exceeded my expectations. The dress turned out beautiful, and I received so many compliments when I wore it. Not only is her work excellent, but she is also incredibly kind and welcoming, which makes the whole experience even better. I truly recommend her services to anyone looking for high-quality alterations and a genuinely pleasant experience.

It has taken me several days to leave this review just because I didn't know where to begin. Isaac…read moreis skilled at his craft. He is respectful, and very kind. He has helped me alter a suit from Italy and had it customized to my specifications and liking. He is so great at what he does, he even customized and tailored a separate suit for me for my baptism. If you need services that will amaze you, and if you want to really create something meant for you, then this is your place. Isaac if you're reading this, I have a lot of respect for you. Thank you for your kindness, hospitality and most importantly your respect. God bless.

Isaac did a beautiful job on the alterations for my Mother of the Groom dress. I bought the dress…read moreonline and it needed hemming of about four layers. Not only did Isaac expertly do the hem, but he made some amazing other suggestions for tucking that we a result made my dress fit like a glove for the occasion. Every interaction I had with him was magical. He made me feel like a queen! When I left his shop after the last fitting, I felt confident that I was going to look beautiful for my son's big day. Thank you Isaac! 10/10 would recommend.

Last minute alteration win! Luis hemmed my expensive dress pants perfectly - I came in at 10am and…read morethey were ready in a few hours. He saved the day and prices were great! I'm coming here for all my alteration needs, now. Highly recommend Kona. Also love the woman who works there, kind, smart, helpful and happy! Very pretty w/glasses. : )

This place deserves 0 stars! Don't not take your clothes here unless you want them ruined and then…read moreblamed for it. I took a pair of brand new pants with tags on to be hemmed, when I went to pick up the pants I noticed 6 small holes that were not there before. Based on how the seamstress hemmed them when I got fitted, the only logical conclusion is that the holes were created by the large safety pins that the seamstress used during my fitting. Mind you, he was going to be removing about 6 inches from the bottom causing him to pin way above the hem line. At the time of pick up when I brought this to the attendants attention, she too agreed that he made a mistake, apologized and offered to have them looked at by a manager to see what could be done to fix them. When I called to follow up on the status of my pants, the attendant Rosie proceeded to tell me that my pants were ready for pick up and that there was nothing wrong with them based off her "camera footage" that was checked. I was given the run around and then was told again that they wouldn't be assessed by a manager until next week. After that conversation, I received a phone call from KARLA who began to tell me, based off her "initial assessment through photos," that it was not possible that they created the holes in my pants and that they would not be taking responsibility for that. She then blamed me for creating the holes myself. Not once during either conversation with Karla or Rosie did I receive an apology for the service that had been done to my pants. Nor did either one of them offer a solution other than blaming me for the holes and said the "least" they could do was steam my pants as a courtesy. In addition, they used "reviewing camera footage" as a form of proof that they did not create the holes, yet when I asked if they could review footage from the initial day I had my fitting to see that the seamstress pinned my pants well above the hem line which created the holes, they said "no they wouldn't do that for me." In the end I decided to pick up my pants immediately because I didn't trust them to be in their hands any longer. So now I'm stuck with brand new pants with "holes that I created." See attached photos P.S. Don't waste your time responding Karla, I've already read your other responses to previous customer complaints about your piss poor service, also in which you took no accountability for the horrible service/mistakes made by Kona Cleaners.

Came in with 3 pairs of baggier jeans I needed to have hemmed with the original hem and one pair…read morehad 2 larger slits in the knee and thigh, the turnover was just over a week and they looked perfect. Great service and fair prices.

This is an immaculate tailor shop…read more The owner was very friendly and honest, advising me that it was best to purchase a new coat rather than having it tailored to my recent weight loss. It would save me money, which is how the owner explained it to me. Thank you for taking the job and then charging me an arm and a leg for the work. The owner advised that appointments are required in the future to have work completed in his shop