cheers My phone # is…read more805 234 4047 its all over my paperwork Don't know where you got the wrong # ? Fiori is a Military service dog and I have a disabled veteran status I am dismayed and shocked on the charge for blood work? $334.00 wow that is very excessive pricing especially for a Military service dog: Sorry that I took Kims recommendation and tried you for a vet exam: Would appreciate a refund on this pricing as its very not fair update reply Anthony Morrocco

Super friendly. Always follow up and answer all your questions. Treat my pup with care.read more

Dog had to have troublesome mass removed from leg. Dr K and staff moved surgery date up ASAP, took…read morecare to change dog bandages every three days Etc Dog healing well. Staff is all well informed and professional . I appreciate Dr K's expertise and medical practice

I have never written a review, but felt compelled to share our experience. We arrived 13 minutes…read morelate for an appointment and were turned away because we hadn't called ahead -- their policy allows only a 10-minute grace period. While we understand the importance of punctuality, the lack of flexibility and compassion was disappointing. What made the situation worse was the attitude of the staff. No one apologized or offered to help reschedule. In fact, it felt like they were more pleased to turn us away than disappointed to miss the chance to care for our pet. The interaction was cold, unhelpful, and frankly uncomfortable. If this is how they treat people, it's hard not to wonder how they treat the animals in their care.

Truly if I could have met Indiana Madden and the vet tech we had today for Kali. I would never go…read moreanywhere else. We've had a few different vets in between coming here and today made me feel really good. Thank you for being so sweet with her. Even though she's a little grumpy old lady:)

I've had good experiences before but was dissatisfied with the last 3 visits. My dog was licking…read morehis paw and it became raw and inflamed. I took him in and Dr Thurm looked at it for 30 seconds and said it was infected and prescribed oral antibiotics and pain meds. He didn't suggest a cone so my dog kept licking. After a week I returned and requested a cone and sedatives. After a week his wound was not healing. I made another appointment and Dr Nakamura gave him an antibiotic injection and liquid pain meds. After another 2 weeks his wound still had not healed. Finally, on the 3rd visit, Dr Maag did a swab and determined it was a yeast infection. He prescribed the appropriate antibiotics and anti itch medication. The wound healed after a week. My question is why didn't the first 2 doctors determine what type of infection it was. Instead, my dog suffered unnecessarily for a month, not to mention the cost associated with the 2 mis diagnosis.

Dr Knibb is great she takes great care of our pet family. Been going for at least 10 yearsread more

Dr Knibb is a great vet. She takes her time with you and your pet. You never feel rushed. She is…read morevery experienced and knowledgeable. I have referred family members and friends to her and everybody raves about her. It's easy getting appointments and her fees are very reasonable compared to others. I would definitely recommend her.

To the entire team at Oaktree Animal Hospital: Thank you from the bottom of my heart for guiding me…read morethrough the hardest time of my life. When my little one passed away at home in the evening, your team was unbelievably amazing and treated us just like family. You told us to come in right away without hesitation. As soon as we arrived, you gave us a peaceful room to sit with her and say our quiet goodbyes. The staff picked her up with such gentle, loving care when taking her to the back. When I returned the next morning, she was wrapped so comfortably and tenderly in clean towels. I was able to place her gently into her dog bed to take her to the crematorium. I truly cannot thank these loving, compassionate doctors and staff enough for the dignity and love they showed my sweet girl.

I am extremely disappointed by my experience with this clinic and the level of professionalism,…read morecommunication, and care that was demonstrated throughout the process. I do want to acknowledge that the veterinary technicians and front desk staff were very kind, professional, and accommodating. They were always pleasant to interact with and did their best to assist. Unfortunately, it often felt like they were put in the middle of communication issues because I was unable to get answers directly from the veterinarian on day of my pet pickup. While my pet's procedure was completed, the communication and follow-up throughout the process were extremely concerning. After the procedure, I had questions about the care provided, medications, recovery, and billing, but I was repeatedly unable to speak with the veterinarian. I was given a scheduled time when the doctor was expected to be available to discuss my concerns later that day, but after waiting approximately an hour, I was first told the veterinarian was on a phone call and then later informed there had been an emergency. As a result, I was still unable to speak with the veterinarian before the clinic closed. Also concerning since seemed like vet was ignoring us. What was especially frustrating was that there was no follow-up phone call or email from the veterinarian afterward to discuss my pet's care, answer questions, or check on recovery. The lack of communication felt dismissive and gave the impression that there was little interest in addressing my concerns or discussing the care that had been provided. Despite multiple requests for follow-up, days passed without meaningful communication or updates. I also had concerns regarding billing. I received multiple invoices with different amounts and charges that did not consistently match, creating confusion about the final cost of services. Despite repeatedly raising concerns about both the billing discrepancies and the medical care provided, those concerns have still not been adequately addressed. I continue to have unanswered questions regarding the charges, as well as questions about the procedure itself and what was done, and I feel my concerns have largely been ignored rather than resolved. What was most disappointing was the lack of compassion, accountability, and transparency when concerns were raised. There was no meaningful effort to address the ongoing billing questions, explain the procedure in detail, or ensure that my questions were answered by the veterinarian. Instead, I found myself repeatedly following up for information without receiving clear responses or resolution. Unfortunately, this clinic did not demonstrate the level of communication, compassion, professionalism, or customer care that I believe clients and their pets deserve. My concerns regarding billing, communication, and understanding the care provided remain unresolved. While I appreciate the kindness of the veterinary technicians and front desk staff, I am saddened and disappointed by the overall experience and would be hesitant to recommend this clinic to others.

Dr. Deborah Neb is an excellent veterinarian, with a concentration and Priority on providing the…read morebest, most knowledgeable care for treating your pet. I have recommended her to several of my friends and all of them have the same response.

I took my dog to 5 different Vets for an ear infection and none of them could fix the problem. Went…read moreto Sexton 3 times and he couldn't fix it, actually got worse. I called because it was so bad and he told me she's going to have to wait til next week because she was uncooperative, what an anus! Went to the vet if front of Sexton 5 times for just a temporary fix. Thought I would try the Vet across from my shop, BINGO! She fixed it the first time! My daughter took her dog there with a runny eye and he was better in 2 days. I'm glad there is somebody around here that knows what they are doing. And BTW, I started out at Bishop Ranch about 5 times b4 I went elswhere. I think they temporarily fix it so you keep coming back and paying 2 to 300$.

While the Walnut Creek location is my usual go-to, I also frequent the Berkeley location, and my…read moreexperience at both has been absolute A++. I feel entirely comfortable with every vet and technician I meet--it's always clear they have thoroughly reviewed Coltrane's records before even walking into the examination room. During our appointment yesterday, vet tech Ana not only took incredible care of my pup, but she also patiently answered a handful of random questions I'd been saving up for our annual visit in August. Everyone on the staff is incredibly well-trained and knowledgeable. From a user standpoint, the technology is a game-changer. Being able to seamlessly schedule appointments through the app or get quick advice via virtual care--often saving us an unnecessary in-person trip--is a massive benefit. Vet care is a frequent topic of conversation among pet parents, and I always find myself recommending Modern Animal. While veterinary costs are high everywhere these days, the value here is unmatched compared to my previous vet. Having access to multiple locations across the Bay Area (especially crucial if an urgent issue pops up) combined with 24/7 virtual care makes it worth every penny. With their recent merger with Chewy--a company renowned for stellar customer service--I have high hopes that this exceptional level of care and community focus will continue. Highly recommend!

Excellent service and knowledgeable staff especially Dr. Wee and Jaycee. The place is very clean…read moreand beautiful.

I've been bringing my dog to Dr. Goraya and Josh for the past 5 years, and I truly can't say enough…read moregreat things about them. They have consistently taken such amazing care, and I fully trust them with anything that's needed. What I appreciate most is how honest and genuine they are--they never try to oversell or push anything unnecessary, and their pricing is always very fair. It's clear they truly care about the animals they treat. The entire office is also incredibly warm and welcoming, which makes every visit a great experience. Whether it's routine check-ups, vaccines, teeth cleaning, or nail trims, they handle everything with so much care and professionalism. There's a reason they're so highly rated in San Ramon. I always recommend them to friends--they're simply the best.

As an over-thinker obsessed dog mom, I love this place. The doc and the staff are all 5 stars.I…read morewould give them 10 star or more if I could. Recommend this place if you are looking for a trusted reasonable veterinary for your beloved pet.

Came here based upon their yelp reviews and was very happy I did. We have been using another local…read morevet for a few years, but their prices were increasing and we could never see the vet we started with. Dr. Olsen and her team were welcoming and helpful. Love that they had a cat waiting room as well. The exam room was nicely decorated with comfortable chairs for the owners. Dr. Olsen came into the room and sat on the floor while my cat hid. She chatted with me and my cat slowly came out to meet her. She was through and explained things well. I was concerned about expenses and was brought an itemized estimate. After the ultrasound and blood work my cat was quickly returned and appeared happy and content. We will be back for sure!

Thanks to Dr. Olsen for making it seamless for my cat Kōa during his visits, although he tends to…read moreget really anxious and scared of being around strangers, she was able to make the overall experience as smooth and sweet for him. Some of the assistants can touch up a little bit with their service but other than that, everything else is pretty solid. Keep up the good work, Dr. Olsen.

Dr. MacRae and Cappelletti were wonderful during my recent visits with my dog Oliver. They were…read morekind, attentive, and took the time to really help me figure out what was going on with him. They listened carefully, explained everything clearly, and made me feel supported throughout the whole process. It was obvious that they genuinely care about both pets and their owners. I really appreciated how thorough, patient, and compassionate they were and I appreciated that they gave me several options to treat him. I left feeling much more informed and reassured. I'm very grateful for the excellent care Oliver received and definitely recommend Bishop Ranch Veterinary Center to anyone looking for a veterinary team they can trust.

Incorrect documentation on our pet's medical record. Brought this to management's attention and…read moreeventually spoke with manager, Margaret, who was rude and made some off-handed insulting remarks. Will be reporting this on multiple forums and will not be recommending this place to others. Besides the lack of customer service from management, the incorrect documentation is at the very least dishonest