Been coming here since 1992 with my pets. Consistent great quality care. The staff is always…read morehelpful and friendly. The facility is always fresh and clean. Pricing is very reasonable.

In my opinion, the best veterinarian clinic around. Nice people, the whole staff is stellar! I've…read moretaken my last couple of dogs there and they've taken excellent care of them! The prices are great too! If I have another pup in my future, that's where they will go. Shiloh and Bowie were loved by Montecito!

Cannot say enough about how amazing this veterinary hospital is! My dog had been experiencing…read morefrequent accidents despite being walked 3-4 times a day and would occasionally have bloody urine. After taking her to her usual vet Banfield and paying for numerous tests they still could not figure out the issue. Martinez animal hospital figured out her issue immediately and with all the tests, xray, and medicine that was handled it ended up costing less than half of what I paid at the previous vet for a singular test . The staff were beyond friendly and made us feel extremely welcomed! I had such a pleasant experience that I ended up switching both of my pets to this vet! By far the best and most thorough vet that I have ever had for my pets. I cannot recommend this place enough!

My senior dog was having some issues with diarrhea and some vomiting. I took her in and they did…read morebloodwork and said she had pancreatitis. They sent me home with pain medicine very expensive medicine for coughing and nausea which unfortunately I opened, but I would've taken it back as it was $72 and I was not told that price ahead of time of course. So there was no actual treatment for the high pancreas and kidney I believe lab work. They said they'd send me home with some dog food which I guess stupidly I didn't realize they were gonna charge me for. The bill was over $1000. And there was no actual treatment other than to tell me that if she got bad over the weekend, I should take her to an emergency vet. They told me to bring her back the following week to check the lab work again, but as she is 12 years old and the cost was so extremely high for me. I figured this just could be the end versus having lab work that cost a fortune telling me this is the end . She has since rallied and is fine. I don't know what to think except I can't afford $1000 and $72 for pills for symptoms she really didn't have

I'm extremely disappointed with how drastically the quality of care and customer service at this…read moreanimal clinic has declined. What used to feel like a place focused on helping animals now feels rushed, impersonal, and centered around pushing medication rather than providing thoughtful, compassionate solutions. Throughout my experience, there seemed to be very little effort to discuss alternative options or genuinely address the root of my dog's issues. Instead, the only solutions presented involved continuously prescribing more medication without much explanation or care for long-term wellbeing. What was even more frustrating was being charged a "service fee" that staff could not clearly explain when asked. If clients are expected to pay additional fees, there should at minimum be transparency and professionalism regarding what those charges are actually for. I understand veterinary medicine is difficult and clinics are busy, but compassion, communication, and honesty should still be basic standards of care. Unfortunately, this experience left me feeling unheard, overcharged, and far less confident in the clinic than I once was. Stay away from this place.

My partner and I are eternally grateful for choosing Sun Valley Pet Hospital for our elderly cat's…read more(Kitty) end of life care. It was a very difficult and vulnerable time for us, and every single worker was patient and compassionate. Prior to his euthanasia appointment, the doctors and vet assistants worked closely with us for weeks and ensured every test and every option was considered to determine a strong diagnosis. During this process, not ONCE did they push euthanasia.. they left it up to us to decide that which is something we appreciated very much. They reassured us that they were able to be reached via email, text and/or call to update them on Kitty's treatment at any time. They were responsive and on top of every little thing. Of course, Kitty was a 16 year old bombay and could not function like a normal cat any longer even with the extensive treatment that was prescribed to us. His health deteriorated rapidly due to his illness (hyperthyroidism) that not even the medicine could treat. We then had to make one of the hardest decisions of our lives to put him down so he can finally live a life of peace. Thank you to the health care team (Dr. Narg, Sheila, Leah, Marissa, and many more) for treating Kitty, my partner and I with so much tender care and I will never forget how comfortable you all made us feeling during this very hard transition. If you are ever considering euthanasia, or even just in need of general care for your furry friend(s), do not hesitate and come here. Again, thank you Sun Valley Pet Hospital for peacefully opening the sky gates for my baby boy.

I had been using this veterinarian for years, but when my cat was actually dying they couldn't find…read morethe time to fit her in for a euthanasia appointment. They're happy to take your money when the cat is sick and expensive, but they won't give you the time of day when it's actually the end. I feel so betrayed.

I have been using Muir Oaks for a few years now. Muir Oaks coupled with urgent and emergency…read morefacilities like SAGE and VEG, completes my critter care network. Vaccines, sterilization surgeries, amputations, and yes, even final farewells, all three Muir Oaks vets, Dr Herder, Dr Jimison and Dr Arnott have helped my many personal pets, barn cats and critter rescues. Always kind, I adore the techs and office staff. When occasionally they might be less than their wonderful selves, I know it has been a hard, sad day at the hospital and their humanity has been tested but still they help! Three good vets, lovely staff and a PRIVATELY OWNED, LOCAL business. Sure am glad I found Muir Oaks!

Every time i call im placed on hold. Every time i try to make an appointment its next month…read more They simply have too many clients which is great for them, but IMO a tremendous disservice to the clients. Im going elsewhere.

I have come here with multiple pets (cats and dogs) and each time have had great experiences. I…read moreappreciate that the staff will actually try to work with you when it comes to urgent appointments, or getting answers from the vet. There is ample parking and when you get there they have a separate entrance for dogs and cats which I appreciate. Their seating area for dogs is almost in a cubicle style so it allows you animals not to be sitting right next to another dog (in case there are issues). All of the doctors have been great and I appreciate that they provide options and it is not all about making $$ off of the patients. Their prices are a little high, BUT I would pay those prices any day in order to have a great vet and perfect customer service.

This is a difficult review to write because we ultimately lost our dog, but the staff at VEG did…read moreeverything they could to make it a compassionate experience. We brought in our Pomeranian because he was experiencing significant pain. I was expecting the visit to go like other visits I had before at other vet emergency hospitals, where they whisk your pet away and you spend all of your time waiting and wondering what is happening. Instead, we were escorted to a nice padded bench (that he promptly shed all over, sorry if you are still finding fur there) and most of the examinations and work was done there. The staff was so kind and friendly, coming over to check on us and give him pats and so much love. There was another emergency surgery happening when we arrived, so they were giving us constant updates to make sure we knew what was going on. When I spoke to the vet, she was kind and gave specific recommendations (rather than a past emergency vet experience where they just gave us options and expected us to know what to do). Unfortunately, it became clear that our Pomeranian was not doing well, as he started displaying severe neurological symptoms and declined rapidly despite the treatment for his pain and a UTI. The vet ultimately suspected a brain tumor based on his behavior, and was very upfront and clear with us about his chances. Although it was devastating, we really appreciated how honest they were. We made the difficult decision to put him down (he had declined so quickly he probably would not have lasted the night), and everyone was so kind during the process. They gave us time to be with him and were so kind and sympathetic during the process. Although I am still heartbroken at losing our dog, the fact that we were able to spend so much of his last day actually being with him was something we really treasured, especially since the loss was so unexpected.

Today I brought in a small wild bird that had been attacked by my neighborhood cat . It was very…read moreseriously injured, and I was heartbroken. When I arrived and called from the parking lot, someone came out immediately to help. The veterinarian carefully examined the bird, patiently explained its condition, and told me the kindest thing was to let it go peacefully. I was devastated, but the doctor reassured me that the little bird would not suffer anymore and that euthanasia would relieve its pain. The veterinarian was incredibly patient and compassionate. RIP, little bird. I hope you have a peaceful and happy next life.

I don't know if I can say enough good things about Dr. O'dea and the level of professionalism and…read morecare he's shown with our kitten's care. Everyone that works here is very welcoming, accommodating and supportive.

While this will still be the vet I choose I think. I did just have an experience with Heidi in the…read moreoffice that will drop my 5 stars to 4. Lacys tummy had a reaction to the nexgard plus. I called with concerns and questions about whether to administer again or not as she had puked it all up. Heidi assumed I wanted my money back and I was met with less than kind conversation at first. She changed her tune and apologized only after I spoke up about it. In the end the internet helped me with my question more than a call to the vet did. Not a 5 star experience this time.

Faith is the most compassionate soul. She made this transition as beautiful as it could be. She…read moremade me feel assured I was making the right decision for Riley who lived an incredible 15.5 yrs. Faith made Riley, my younger pup Poppy and me comfortable with the whole process. I can't recommend Faith enough and experiencing this at home versus at an office. This is the most compassionate experience you can have for everyone involved!

My wife and I used Faith to help us put our cat Olivia to sleep…read more Faith was able to come on the same day we contacted her and help our sweet cat to not suffer anymore. She was awesome and very kind. She gave us time and didn't rush things. I would highly recommend Faith if you need to put a pet to sleep.

I want to post how extremely appreciative I am for this veterinary hospital. I am dog sitting my…read moredaughter's 12 year old chihuahua. The day prior my daughter leaving, she noticed the dog's right paw nail appeared to have gotten snagged on something and to keep an eye out. She started favoring her paw and last night kept licking it. First thing this morning I called and Luis answered the phone. He was friendly, compassionate and definitely wanting to help me out. He asked if I could be there in about 45 minutes. I arrived early and filled out the paperwork. Luis brought over 2 treats for her Cookie (dog) to calm her down. Cookie couldn't stop shaking. Then the vet assistant Ingrid took us into an exam room. She too was super kind, professional and genuinely cared for our situation. She carefully took Cookie into the back for the doctor to examine her. Jill Oliveira, DVM came in after the exam to share Cookie's diagnosis and care plan. The Vet was outstanding. I attribute the incredible customer service to Jill for leading by example and setting the expectations for the team/staff. She demonstrated genuine care when communicating lots of needed care attention that is advised in a compassionate manner. I was so appreciative of her bedside manner and that of the entire team. I am beyond grateful for Luis, Ingrid and Jill, the veterinarian. Cookie is on the mend for immediate issue and we will be bringing her back for follow up care.

Diablo View Vet and I had been getting along well for over 30 years. They helped me care for my…read moreother two cats that I have had. Lately, my 16 year old cat, Shadow, has had kidney disease and arthritis. They diagnosed the problems and gave me some meds, which helped for awhile. But Shadow got worse and was miserable. I asked for advice on some other meds, and didn't hear back At least I thought I hadn't. It turns out that I didn't see a message they had sent me. I thought they were not responding to my request. I didn't hear from them, and they didn't hear from me. They terminated my account with them. That was quite a shock. As it is, I went to another vet in the area. I needed to end Shadow's misery, and they helped me do that. The whole experience has been very sad.

I had such a wonderful experience when I brought my female crested gecko in for a pregnancy check…read moreup. They took such good care of her and handled her so well (and she even loved being handled by them!). I will definitely be being her back and I'll bring my male crested here as well if I ever need a check up done again!

A really nice vet. We take our rabbits here. Took our girl in recently again for her shots. Well…read morerun vet and good people. Very gentle with the rabbit and you can tell the folks here are all animal people. Doctor was great. The location is awful if the karate kids (next door) are all coming out after practice - that parking lot - whew - not good. But not the vet's fault. When you can find a good vet, you make sure to keep them. We have only great experiences with these folks.