We had a nice experience here. We browsed for a bit on our own and then a young woman working…read moreshowed us some products and talked to us about customization options. We ordered some very nice chairs that we customized with a fabric seat color that wasn't in stock. They warned us it was a 3 month lead time, and they were accurate with their estimate. We did get chastised for taking photos of furniture, but when we explained why we were taking photos, they helped us. They didn't want us taking pictures of the prices of the furniture (I'm assuming so it doesn't get posted online- they were having a sale), which was understandable. The price for the chairs was great, and lower than online - and online I wasn't able to find the same customization options. Recommend!

My friends and family consider Star Modern Furniture the best kept secret in Bay Area for the best…read moreEuropean furniture selection and price. My wife and I made several purchases over the years, three amazing European sofas one of them a luxurious Natuzzi from Italy, and some other fine pieces for the house including Calligaris. The service is knowledgeable, caring and impeccable! This is an old school family team that carefully curates EVERY PIECE of furniture and decor in the store, and takes the kind of pride in their work that is so rare these days. The showroom has a solid selection and some truly killer deals for the discerning clientele, but if you cant find exactly what you want or the color or material that you want - they have some amazing catalogs that allow you to take your purchases to the next level. Some of our purchases were straight from the showroom, but several of our pieces had to be special ordered. For the furniture that had to be special ordered the wait was reasonable and well worth it - furniture delivered as promised when promised. I do want to say a couple of words about the negative reviews these folks received - I know the types of people who left the negative reviews, I've seen them at the store several times - entitled intolerant idiots who couldn't tell the difference between the fine Italian furniture and disposable IKEA junk, or the self-proclaimed "designers" that shop at Living Spaces - the "McDonald's connoisseurs". Bottom line, if you want the best deal on the high end furniture and if you are not an entitled douche, you should check out Star Modern Furniture, and grab some sushi afterwards to celebrate!

What a great place to find quality furniture at a decent price! This furniture store is a diamond…read morein the rough! Excellent craftsmanship and just what we were looking for! Very affordable and comfortable as well!!! Definitely five star! Ask for Danny!!! He's the Best!!! I also wanted to add A HUGE Thank you to Brandon!!! He's another Superman!!! Thank you Danny and Brandon!!! Jim H.

1st red flag, no pictures can be taken in the store. I think this is so you don't find the same…read morepiece online for less (which you will even at so called discounts). 2nd red flag Brandon (the owner) would not give me the name of the piece I had bought. (Instead sent pictures of dimensions.) Just refused, I think this is so I couldn't google it and see the better pricing online. They put vague names on the furniture like "sofa chair" or "sofa chaise". Great way to keep customers in the dark. 3rd red flag, he covered the terms and conditions section on the paper work with a receipt. I've always seen people staple it at the top left/right hand corners. 4th red flag, he wanted me to send him pictures of the front/back of my credit/debit card and I did what anyone would have done and said no. He got defensive. 5th red flag, he wanted to keep the copy of MY purchase receipt, for what? Don't know because he has a copy. Delayed delivery first he said that Thursday (May 8th) then it was the following Tuesday (May 13th) then on delivery day it was "we are coming between 2-4pm" then they were "coming maybe at 5pm." Couldn't shake the fact that I thought I was getting a floor model and so I wanted the sofa assembled at my home fresh out a box because the doubt was already set in at this point. When that wasn't going to happen I asked for a refund and Brandon responded with a lot of exclamation points i.e. what I think is yelling via text. So if you see the store reply to my post and get defensive take that as your sign to do business elsewhere. Shop at your own risk.

I went to their Fall 2018 recent sale. My friend recommended it saying it was an "upscale" sale…read more Bought quite a few stuff. Some of the stuff is tightly wrapped taped making it difficult to examine it before buying. But hey you expect for the price you are paying and their claims of being upscale, no one would be selling a broken item. Attached are pics of items that o took home and opened was hugely disappointed. One is bob snack tray attachment that is broken and another is a raincoat that was tightly zipped with a tag which I opened at home and found it's torn from inside. This is not what you would expect from an upscale sale. I went back to them to show them the defective items that were sold to me and they said they have no way to return it. They claim they have stringent policy on scanning through each item but they might have missed it. Now I am stuck with two proven pieces paid for my an upscale amount! That's not a customer service you would expect from a business. I would stay away from this sale as a buyer unless you gave all the time in the world and very carefully examine, rip off all the packing before buying.some of the items for being second handed were ridiculously priced too.

This is a very small sale, so I would recommend going on either the first day, right when they…read moreopen, or on the discount day if you are looking to pick through for a real bargain. I arrived an hour after they opened and was shopping for girls' clothes sizes 18m through 3T and came out with only 5 items. If I had to guess, I would say there were only 20 pairs of shoes in each size (including both boys and girls). The vast majority of the "designer" clothing is baby gap, with a couple of tea, boden and hanna andersson here and there, but not much. Prices are set by the individual sellers so it ranges from ludicrous (i.e 10% off MSRP for a used item) to excellent. Their checkout process is pretty slow. They had four or five people clipping tags, which were then handed to one of maybe three people behind them who were doing the actual ringing up and credit card. So, not ideal even when things are up and running. To make matters worse, their system went down while I was there and I spent an hour and a half in line.

Nobody exports more glass from murano, more glass beads, and everything you do for your jewelry…read moremaking than Venetian bead shop

I ordered online from Venetian Bead Shop's website (www.VenetianBeadShop.com) and received the most…read morebeautiful Murano glass beads I have ever seen. The quality is unmatched out of any beads that I have ordered online before. I am blown away by the quality and beauty of these beautiful pieces. I am a customer for life. 10/10 definitely recommend! Side note, all of my review videos were cut down to 12 seconds so I'm sorry if they end rather suddenly

Nice selection of Restoration Hardware pieces, but the service was lacking. I walked the store for…read morea while and no staff came by to ask if I needed help, which made the experience feel a bit impersonal. If you already know what you're looking for, it's fine to browse, but better customer engagement would really improve the experience.

The staff is fabulous. I have visited multiple times trying to find the perfect couch! Everyone has…read morealways went above and beyond to assist, from providing me a tape measure as I look around, answering lots of questions, looking things up online, calling other stores for a specific item etc. I bought towels today which I am very excited about! Very nice selection of furniture. Thanks RH Outlet!

I have been ordering from Frecklebox for years for our grandchildren. I have always been satisfied…read morewith their products and personalization. Unfortunately my current order has not yet arrived. It has been 11 days. This has never happened before now. The usps number they gave me is apparently not a usps number. I have emailed them several times with no response. I cannot find a phone number on their website. I have been charged for the items that were supposed to be Easter gifts for our grandchildren. I will keep emailing them and update here if and when this is resolved. I most likely will not order from them again. UPDATE: I did hear back from them, explanation was that items were shipped via ups innovations, then on the USPS. It is unfortunate that this was not explained when I placed the order. Had I known that, I would have not ordered from them. I did receive the items 12 days after I ordered them. (in the past it was always 7-8) I like supporting smaller businesses, but Frecklebox should be much clearer on their delivery times, AND post a phone number! My advice: if you use this business, I would not order anything if you need it in less than 3 weeks (just to be safe)

Placed an order for a customized book for a 2 year old. It came in a timely fashion and just as I…read moreexpected. Absolutely love it! Got a personal email thanking me for my order and I can tell Frecklebox values customer satisfaction so I will definitely be ordering again. I'll be spreading the word in the east coast, hoping for your company's growing success!

Best service from Mary and her team; she has the best quality and great turnaround time too. She is…read morecreative and funny and makes such a great customer service experience! I love coming in to see all her new merchandise!

Mary crafted bags, t shirts, hats, and other favors for my sister's bachelorette and they were…read moreperfect! She incorporated elements I requested while also bringing her creative expertise. I absolutely love everything and can't wait to surprise the bride!

When I came into this furniture store I was so excited about everything I was saying. The prices…read moreseem reasonable and the furniture was beautiful. However actually purchasing with them was an absolute nightmare of an experience. I purchase two items a bunkbed, and a king size bed frame. The bunkbed arrived with chips on the ladder. The delivery person tried to tell me that it was OK that the ladder had chips and I proceeded to let him know it was not OK and I took pictures of it so that I could send it to the store themselves. Once he saw me do this then he took the ladder down and he took it back to the warehouse to fix it. I had not heard from anyone for three weeks. I finally called the furniture store to ask them where my latter was, and they immediately they immediately delivered it within 48 hours. The king size bed however, was not nearly prompt. The bed was estimated to arrive within 4 to 6 weeks. I called them nine weeks after I purchased the bed that cost me a lot of money and I was told that they had tried to get in contact with me. I had never received any missed calls or any voicemail from the furniture store. Then once I did call them and follow up the bed was delivered to me within a week but it was missing the four drawers that were at the bottom. The delivery folks had attempted to call me but hung up after one ring and left my apartment when I did not open the door. Finally, I received the drawers two weeks after the bed and even then did not receive the phone call that was promised to me on what time they were delivered the drawers. The drawers were left outside of my door and I found them when I came outside. I found the service to be very poor. The follow up on the side of the furniture store was very slow, and I had to follow up many times in order to actually receive my furniture. I would not purchase from the store.

I came to the store. Was looking around for a dining table and had a phone call. It was 5-10 mins I…read morewas sitting inside and they kicked us out. Lol you are selling $2k-$3k table but service is not good as McDonalds. Actually McDonald service is much better. Next time when the manager says something make sure don't lose a customer that came to your store to spent money. Bad service! Bad vibe! Super expensive! Go to Santana row cb2 or go to z gallerie much better and cheaper than this store.