Newly opened, this little understated shop has some real treasures…read more Great customer service and nice quality items makes it a pleasure to shop here. The bamboo collection immediately caught my attention. So sift and comfortable with nice weight. Iris was so helpful in getting me the sizes and helping me critique the sizes. Besides that collection, there's several really creative accessories and home items. There's also a vintage collection worth checking out. Definitely on my list of shops

I visited Hillsdale Mall for the first time in decades!…read more I wanted to drop by and survey the parking near Palette Tea Garden. I decided it was best to park on the roof and take the escalator down to ground level.....right to the restaurant! While I was there, I walked around to see what the indoor mall was like. It's a nice shopping mall with a variety of shops, restaurants, and services. The North Mall has a huge "Dining Terrace" which includes an outdoor patio with fire pits. I like the hand washing area. I heard stories that the owners of the mall want to tear down the enclosed mall and build a mixed use open air mall. The plan is yet to be approved. I like Hillsdale Mall the way it is.

This is the only mall close to home, and I've been a regular visitor since the days when Sears was…read morestill here. It has definitely improved over the years! I really love the new look of the recent expansion; the modern touch gives the space a much-needed upgrade. ​However, it is a bit sad to see so many stores closing. While the new section is beautiful, the original building hasn't changed much and feels like it's lacking the same level of improvement. Despite that, I still enjoy walking the floors and window shopping. The food court is decent--not a ton of variety, but the seating is comfortable--and the other restaurants and movie theater are great features. I have my favorite go-to stores, but I really hope they attract more tenants soon to bring back that busy, vibrant energy!

Nordstrom never disappoints. The store is always clean, organized, and the customer service is on…read morepoint. Every time I walk in, someone is quick to check in and ask if I need assistance without being overbearing. Not gonna lie... this is also my go-to spot when I need to take a dump Their bathroom is consistently clean and well-maintained. Lowkey feels like people are starting to catch on though, so I might need to start gatekeeping that one. I'm also a sucker for cologne, so I always swing by to check out new scents and ask for samples if they have any. Shoutout to Belinda (manager) who helped me out--she seriously knew everything about the store like she's been there forever. Super helpful, great sense of style, and just made the whole experience better. Nordstrom, you've got an amazing employee--give her a raise, she deserves it!

Nice store but service has gone entirely downhill. Stood at three different counters to get a gift…read morecard. Was ignored by two of them. No one in other departments asks if you need help, they stand around the registers chatting with each other. I remember when it used to be a luxury experience coming into this store. Now it's not sadly.

Sainted Goods is my new obsession for beautiful vintage consignment items, valuable designer finds…read morelike Manolo Blahnik, Bruno Magli shoes, Ferragamo purses, LV, and everything in between. I bought three dresses, with scarves included, 3 pairs of fabulous designer shoes, some reasonably priced designer vintage handbags and a gorgeous formal minidress/long top. I've worn everything except one pair of shoes so far and I've gotten lots of compliments. The owners are really great. Noelle stuck it out with me for the longest time, and was skillful at styling me and finding shoes, handbags and even lovely jewelry pieces to go with the outfits. This is a really really fun little hole in the wall of a boutique!! It's really tiny, but I was in there for hours trying things on and uncovering so many treasures. Amazing little shop!!! I'lll be back again and again. Such great Customer Service! You just don't find this kind of personalized styling anywhere even when a personal stylist is supposedly working with you, often all they are doing is checking fit and getting different sizes or suggesting alterations. I felt like I was a better stylist than they were at Nordstrom! Hats off to the owners/stylists at Sainted Goods. It is literally the best tiniest little hole in the wall and so fun!

It's 11:07 on Wednesday and they are not open. Been waiting for 10 minutes and cannot wait any…read morelonger. No telephone number to contact anyone. Too bad.

No acknowledgment when I went in, not even a hello. I was ready to shop, oh well they lost a sellread more

Nice looking clothing here and the quality seemed good too. The arrangement was easy to navigate as…read morewell. There is a good selection of jewelry here;a lot of versatile pieces. The face masks here ell made and comfortable, and aa good price. Overall tasteful selection of items;nothing overly faddish.

This is such a fun store to browse. I got to downtown San Mateo early before meeting a friend and…read morewandered in. Within minutes, I realized I could easily spend much more time here. They have a unique selection of items, mostly from local artists, that make great gifts. Sales associates are attentive and helpful.

Therapy is, well, good therapy! They have a ton of stuff in these stores ranging from cards to…read morebooks to plushies to ceramics to tea to clothing. I always have a lot of fun looking at the stuff here. It's also good to pick up a gift or two if you need it. They have some local goods too depending on the city (here, San Mateo, but it seems they also have some neighboring cities like San Francisco and San Carlos).

Places is terrible since the moment I walked in they started profiling me. I asked for some gammas…read moreand they told me they had non then they sold them to other customers in the store. I asked the guy why and he said it's because I asked for a size and they didn't have it. I asked a lady that was behind me if she got any and she told me they sold her two pairs. How am i supposed to buy anything if the employee are rude and refuse to help people.

If negative stars were a thing, this place would get them. I can't believe no one has added this…read morehorrific place on Yelp already (they do have horrible Goog reviews though). Anyway.... I first went here during Xmas 2024 to find a couple pairs of shoes as gifts. Obviously, it was busy for the holidays, but being unbelievably understaffed, I felt for them at first. There were at least 50-60 customers and ONE girl on the floor one of the days. However, a short time in you realize it's due to ALL the employees lack of social skills, and just pure laziness. I was in three times during the holiday week, and it was the same every time. No one greets you. You have to literally badger them to check stock. They just use their little scanner on the shoe, then walk away with no words said. After 15 plus minutes of waiting (no lie), no one will come back. IF they do, it will be the wrong size. 90% of the time, I had to ask multiple times if they were looking. Place is an absolute joke. So, I chalked it up to the holiday rush...until this week. I went in now a fourth time for an exchange. The exact shoe and size was literally on display. Of course, now not busy, still no one greets you. The employees just walk around the store looking like zombies. Like, can they even talk? I actually wonder. Anyway, kid takes the shoe after we told him we just need the other one to this pair. We waited for over 20 minutes. He finally emerged from the back, but just walked right past us with no shoe(s). I confronted him again, and it was like he was just seeing me for the first time again. At this point, I was just befuddled. He said they don't have it. I stated that I literally gave him the right shoe in the size, and he just needed to get the left one. He didn't say a word, and just walked away. At this point, I went to the cashier (who looked annoyed af in general) and told her we were trying to exchange but were waiting. No actual help was given. We told another employee what we needed, but they disappeared to the back and never came back. At that point, we returned the shoes with no exchange and said f*** this place. My girl and I were just in utter disbelief. Again, this was 4/4 times I have gone in here. That's a pattern, not just bad timing. I'm really surprised this place is still in business leaving so much money on the table. Stock is nice and the store is clean, but I'll never go back here.

i had an amazing experience finding a prom dress there! the shop keeper was the sweetest ever and…read morewas able to squeeze me in last minute for a same day appointment and stayed late to help me pick between two gorgeous options. super generous and helpful in the shopping process, giving kind remarks throughout our visit. will definitely be coming back!

My daughters beautiful prom dress from B Chic fashions, They had a beautiful selection of gowns to…read morechose from and everyone was helpful and nice.