I don't go to dental or medical appointments as much. I had bad experiences in the past. However,…read moreGentle Dental has given me a different perspective about treatment. The staff were amazing in reducing my anxiety. I had a cavity fill and deep cleaning and I can say this was the best experience I've ever had. There name really represent how they treat their patients. Thank you Dr. Ofelia Rivera and Doctors Assistant Liz for my treatment and providing for US Navy Veteran. If you are spectacle about gentle dental , don't be and then a shot, I promise you'll have the same experience as I did.

If you have any anxiety about getting dental work whatsoever, please go somewhere else. I don't…read moreeven write bad reviews but I have never felt so dismissed and uncomfortable. I did my initial visit here and had a great experience with x-rays, assessment, and was reassured. I have voiced having some anxious feelings about going to the dentist and was constantly reassured in my initial visit. I came today for a deep cleaning. The lady who was going to do my cleaning came in and introduced herself. She went from one patient, took her gloves off, and came straight to me. I politely asked if she could wash her hands before starting on me and asked if the equipment laid out was new. After replacing the equipment because I pointed out what looked like dried blood on something, she became very short with me. I apologized and explained how I had a previous infection at a previous facility that was dismissed -- trying to articulate why I get so nervous regarding cleanliness. She said she would also be dismissive of me and proceeded to tell me she is so "frustrated" with me. She started throwing her hands around me and telling me she's been doing this for 20 years and claimed I was telling her how to do her job. I tried to tell her I just wanted reassurance but she was far too angry so I made the decision to leave. I made the decision to leave because I did not feel safe in that confrontation, let alone in a situation where she would be using sharp tools in my mouth. She followed me out repeatedly telling me to go. I am not a confrontational person and I also work in healthcare. I would never treat any other human being that way, let alone a patient. Her demeanor was very aggressive despite me speaking to her in a calm and quiet manner. I never raised my voice nor did anything to provoke the kind of sudden rage that came from her. Aside from that individual, the people at the front desk and the dentist I saw initially were very kind. Not sure if it was an off day for that person but I would really recommend skipping this location if your concerns are cleanliness and decent care.

I've been going to San Marcos Family Dental for about 8 years for regular cleanings, checkups, and…read morethe occasional cavity. Everyone is friendly, the office is comfortable, and Miguel is a great hygienist. Both dentists are always happy to explain what's going on and answer questions. The reason I'm finally writing a review is because of a recent emergency. After a fall, I broke both of my top front teeth and called the office right away. They were able to get me in the same day, cleaned everything up, and placed a temporary crown. I later went back for my permanent crowns and follow-up visits to make sure everything was healing well. Dr. Reppas and Sophia were amazing throughout the entire process. They were calm, kind, and took the time to answer all of my questions, which made a stressful situation much easier. One thing that really stood out to me was how well they worked together. It was clear they have a lot of respect for each other and function as a true team, and that gave me a lot of confidence that I was in good hands. I hope I never need that kind of dental work again, but it's reassuring to know I have such a great team if I ever do. I highly recommend San Marcos Family Dental!

Insanely predatory practice. Will quote you pricing before the appointment and then when you're in…read morethe chair suddenly everything changes. Save your money and sanity and don't do business with these people. They even called me after I left before they even looked at my teeth to belittle me and make me feel bad for "agreeing" to a price beforehand and being sketched out when it changed. They had told me the set price would cover everything as far as x-rays and the exam and when I was asking about specifics once in the chair they didn't even know how much it would be and kept having to leave to ask their supervisor. The assistant was very sweet, but there seemed to be a very vague and confusing lack of communication between everyone. I wouldn't recommend this place.

Dr John went above and beyond the call of duty to fix broken tooth I needed to be fixed outside…read morenormal office hours. It's that kind of care and professionalism that has kept me and wife loyal for many years.

I've been going here for years. Up until recently I thought it was the best dentist around. I…read morereferred numerous people and for once truly felt comfortable going in the dentist. That was until my last cleaning. It has taken me a long time to write this review particularly because of life and particularly because I really didn't want to- but here goes. I went in for a cleaning and will admit I was overdue. I was called in by a younger hygienist who made a point to tell me she hadn't been working long. Ok? On examination she screamed oh my god is that popcorn?!? Did you eat popcorn on your way here?!? I was incredibly embarrassed. Then she checked for pockets in my gums and pushed herself away from my chair and said I need to get them to make an estimate and left the room. She came back and said I don't think I should even do the cleaning because you're going to need so much more. I looked confused and she said she could do it if I really wanted but it would really be a waste of time in her opinion. She then asked if I wanted to look at a kids picture book about stages of dental disease. I was done!!!! I didn't know what to say so I started to laugh partly to keep from crying and she asked me what I was laughing at. I said you know what- I'm done. I unclipped the bib and walked out. While sitting in my car trying to compose myself before driving home- the manager followed me out to ask what happened. I explained everything and mentioned I kinda have a fear of the dentist so this made it all so much worse. She told me the hygienist was newer and recommended I book an appointment with a more experienced hygienist. But this meant more waiting and talking time off work. Honestly it never happened. I'm sad about this because as I said this has always been a kind and gentle place that aside from a crown popping off did what I thought was good work.

Extremely professional, honest and detailed. Every service I've had has been flawless and…read morepain-free. I'm so glad I found my new dentist!

Love my dental office! They are so kind and friendly. This makes ALL the difference when you're…read moreinvesting in your hygiene and health. The team is just amazing and Dr. Salazar is the best. Highly recommend.

Exceptional care! Best staff, everyone is friendly !! Would highly recommend this dentist!! Come…read moresee what they can do for your smile!!!

Dr. Raza and his staff did an excellent job. I have a lot of anxiety with the dentist but they…read morehelped me feel calm and always reminded me to relax. I needed a lot of work done because I have been putting off the dentist for a few years. They are definitely a friendly family dentist that want to look out for your best interest.

Both Kevin and Stephanie are amazing . I have been a patient…read morehere for over 15 years. Kevin is a great dentist and Steph is a great dental hygienist. I had very bad gingivitis when I first became their patient And my teeth have been in great shape for years now. The office is small but they all provide great service and has a family vibe Their receptionist Michelle is great also. Definitely recommend them if anyone asks me for a dentist. I got my husband and cousin to come here as well

There is just so much good stuff I can say about the Creative Smiles team but it is nearly…read moreimpossible to articulate all the good that I have experienced and have been witness to. Honestly, I wanted to write a review as soon as I got out of my first visit. That is how positive my experience was. Dr. Salgado, Stephanie and Michelle has made their office such a warm, friendly, and amazing environment. I never thought I would ever say those words about a dentist office. Let me start off by saying that in the 40 something years I've been going to the dentist, I have always had an enormous fear and anxiety over going. I remember white knuckling the chair just about every appointment and TONS of pain. So when the money became a problem, it was the perfect excuse for me to stop going, because I couldn't afford it. I never had great teeth but needless to say, it got worse. Even taking medication for that anxiety didn't help. That fear became so profound, that I skipped going for years. Prior to going to Dr. Salgado, I tried to get back into this and take care of the problems that I was having. The prior office seemed so aggressive in their handling and they stated that I needed work that turned out to be not necessary. Fast forward to the present day. After all of that neglect on my part, I ended up developing a pretty painful tooth infection and had to find another dentist. In my first visit to Creative Smiles, you can tell right off the bat that every staff member genuinely cares. Michelle has such a friendly demeanor when you walk through the door that it automatically puts you at ease. She has gone above and beyond in ensuring that I have all the info I need but most importantly, she ensures that I understand it. I've been to other offices where they don't even to explain and they even get mad if you ask too many questions (because they did not explain). . I truly appreciate the whole team's attention to detail. I have not had the opportunity to work with Stephanie directly but I'm looking forward to it. She has already been a wealth of knowledge. She recently explained something to me regarding my flipper tooth. I know this should have been common sense on my part but she never shamed me for not knowing. It was not explained to me by my prior dentist, the ramifications of not wearing your stay plate consistently. As with Michelle, Stephanie is always friendly. Her positive energy makes for a warm inviting environment. As for Dr Salgado, there are not enough words to explain what a stellar doctor he is. When I came in for the first time because I had tooth pain, initially it was supposed to be a consultation but he ended up going above and beyond to try and do some of the prep work so I can go to the Endodontist to get some relief. He provided a treatment plan and options but what I appreciate a lot is that he did not tell me I need things that were unnecessary like another office did. Dr Salgado takes you every step of the way during the process which helps so much and curbs any anxiety that might come up. One thing I appreciate very much is that he knows I am working with a limited amount of funds. Not once has he tried to steer me toward the more expensive option or take the easy way out and just pull them. I was told by another office pulling them would be the best way to go. Dr Salgado is trying to save my teeth. He has made me aware of my options and has tried to help me stay within my budget. Dr Salgado has a way of putting patients at ease. I can honestly say that there has NOT been a time when I was not petrified of going to the dentist. But during my first visit and each subsequent visits I can say I was not nervous and had ZERO anxiety which has never happen before. He is very thorough every visit and does everything he can to save your teeth. I know I said this earlier but that Dr. Salgado and team truly cares about their patients and they try very hard to improve oral health and change lives. I'm very happy with the work that has been done so far. The whole team is passionate about what they do and it shows exponentially. Dr Salgado is energetic and enthusiastic about his work which in turn makes me more motivated to take care of myself. A step at a time, I will be able to face the world with confidence and a better smile.

She discriminates against disabled persons. She does not want my autistic son or me in a recumbent…read morewheelchair or arriving in a gurney. Dentists legally do not have to treat disabled patients, unlike MD's. They will say things like the room is too small, although I am lifted onto the dental chair. My husband called. She told him she would evaluate me...a filling fell out and I have pain. This means she talks to me and then tells me to go somewhere else and refuses to refer me. At least she is honest with billing.

I've been going to Dr. Scott since I was a kid. The facility is in a nice building, and the office…read moreis clean and tranquil. Dr. Scott, Kim, and the staff are very friendly and professional. I have dental anxiety, and they always make me feel safe and cared for.

I never knew how good it could be coming to the dentist until I started coming here. I think it's…read moresafe to say without exaggeration that Dr. Garcia is the best in the business.. his quality of care, his bedside manner, his staff, his office and the overall gentleness with which he does His work is second to none. I have never been treated with so much kindness and respect and gentleness as I have by Dr. Garcia I will forever be grateful for his quality care. I highly highly recommend him and his entire team.

TO: Yelp I've been a patient at Melrose Dental & Braces for…read moreabout three years, & I want to start by expressing my sincere appreciation for Dr. Garcia and Dr. O'Connor. They are both kind & welcoming. In addition, the assistants I've encountered have made my visits much more comfortable. However, I feel it's important to share some concerns about the office's communication. I've been trying to reach the office for over two months regarding my dental care, especially considering my history with gum disease. Unfortunately, I haven't been able to get through, despite leaving multiple messages via phone, email, fax, & US Mail. I understand that managing a busy practice can be challenging, but I am worried about the impact this may have on my Oral health, in addition to my overall health. As we are now very aware, when we experience decline in our Oral health, (at no real fault of my own), our overall health can suffer tremendously. A reminder for my quarterly cleaning appointments, which my insurance covers every three months, would be incredibly helpful. I have recently experienced some pain & discomfort, and I'm concerned that the lack of communication is affecting my ability to be treated! I truly value the care I was receiving from your team & hope this feedback can help improve the experience for both current and future patients, as well as notify you both of these extremely valuable concerns that you might possibly be unaware of. Thank you for taking the time to read my review, and I look forward to your response. Kind regards, C.A.G. June 28, 2025 @ 1:47 PM