I have been driving Alexus for 19 years. I lived in the South Hills all those years and dealt with…read morethe Lexus dealer on West Liberty Ave. Never once did I have the totally positive experience that I had today. I dealt with Chris Decker and he was wonderful to work with. I'm so glad this is the dealership I'll be working with from now on. Toni Ruth

Bought 2025 Lexus IS350 with 5k miles second hand and it was originally purchased from Lexus of…read moreNorth Hills. Called to schedule the 10k service on Monday - no answer in service so I left a message, called today and it also went to Service's VM and then called back to operator to ask if service was open..she put me to scheduling and they are 1 month out for new customers on oil changes. Keep in mind i wasn't asking to be picked-up or a loaner vehicle..just a simple oil change while I wait. I guess that's premium service for a premium vehicle! Another dealer is got me scheduled in 4 days.

Support your local business! This is an auto body shop. NOT a mechanic. Now that THAT is out of the…read moreway... Tim, the owner, may have a slightly dry sense of humor but what he can do for your scratches and dents or customization is wonderful! My father swears by this shop and after having had to have some work after an idiot rear ended me I decided this was the place to go. You can tell this place will take good care of your mechanical metal baby and has a passion for his craft. The free estimates are a god send. I have been places where they'll charge you $50.00 or more for them to even glance in the direction of your car, but not here. I had the opportunity to sit in the small waiting room, surrounded by hundreds of model cars and Thank You notes, while he made some calls. Tim was trying hard to find the proper bumper for a Beetle that needed work. Much of the search does take place on-line. The insurance company that took care of my car even sent an email to Blackie's informing them to look out for my business. The only reason I didn't give this business a 5 was because of the inconvenient hours. They close around 5 Mon-Friday. At the very least I currently have my dad nearby to get the car for me, otherwise I'd have to use sick time from work just to take care of my baby. But she'd be worth it.

Terrible experience using this body shop ! The shadiest people you ever want to do business with …read more Were nice till I called them out on their backyard paint work & fitment issues . After that the secretary & owner had a attitude & nothing was their fault . Awful paint work full of dirt & fish eyes , runs , nibs , peeling clear coat . Cut lots of corners to make some extra money . Got paid to do things by the insurance company that they didnt do properly ( insurance fraud ) . They play these games were they want you to pick your vehicle up after they are closed so they can avoid you . After they fixed it the second time I go to pick it up after 5 of course when they are closed . The battery is dead in it from them working on it & that's how they gave it back ? Terrible customer service , the worst I have ever seen . Avoid this place at all costs is my advice I learned the hard way !

Very bad experience at this shop…read more The wife of the owner asked me to sign a document relieving them from any liability concerning the installation of a new windshield in my car. I refused to sign the document at which time I was told I had to sign the document, that I had "no choice". I refused to sign the additional document that they had prepared. I simply wanted my cracked windshield replaced. The owner and his wife then jointly acted very unprofessionally by threatening me and repeating that I "had to" sign the document. I again refused and asked them if they were refusing to release my car. The $100 had been paid and the insurance company had covered the rest. I was asked to leave the property and never return. I would suggest that you join me and never, ever, patronize this business.

Superior took amazing care of my car. A prior company put an after market windshield on my luxury…read morecar that was not only installed crooked, but did not allow my rearview mirror to attach. I drove around with a crap windshield and a glued on aftermarket rearview mirror for weeks until I found Superior. Tawnya in the office was a pleasure to work with - extremely responsive! The guys that came to my home to install my windshield were my heroes! They took less time than the prior company, installed my windshield flawlessly, and were both professional and a joy to deal with. I cannot say enough good things about Superior and would very much recommend them!

Master collision repair. Expert color matching. Quick turn-around even on older cars.read more

I've come to know Jim of Jim's Visionary as he has done work over time on both of my Nissan…read morevehicles. I must say in addition to his talent of being good at one he does, he's also a very nice guy. So if you are looking for a body guy for exterior auto repair, check him out, you won't be disappointed! He is located on 8th avenue in Beaver Falls across for the high school.

Gotta shout out to this stellar business. They are among the top auto mechanics I have ever had the…read morepleasure to deal with. They are beyond capable and very honorable. I moved from ny to pa, where I loved my mechanic. I searched for one here and found Sutter to my EXTREME pleasure. Brian, who is the manager and his second, Ben are amazing and will go out of their way to accommodate your every need and on top of that, they are stellar human beings. Even their office person, Jen is the sweetest person. I live in a community here and have recommended Sutter to many and NONE have been disappointed. If you are in the area around Gibsonia, use them. YOU WILL NOT BE DISAPPOINTED!

Based on my terrific experience I would recommend them highly…read more On my car body repair work, they had the lowest estimate, their body work was super and they completed the job in only three days. In addition, Bryan Good the General Manager was highly professional and a joy to deal with. Anthony Galise

Without exaggerating, I reached out to 12 local auto body shops for a simple repair - to replace my…read morefront bumper that was rusting. Cash price, no insurance. Not only did Classic Automotive respond, but they did so in a timely manner, with a great price and were incredibly accommodating of my schedule. Special thanks to Aimee for her help and a friendly attitude throughout. They did a great job with the repair as well!

service quality value…read more All of the above are excellent. You can't find any better! And the office is beautiful as are all of the people from owner to office staff to fantastic mechanics. They talk to you, they explain, they want you to understand, and they will guide you through any difficulties. With gratude for all that you do, Ethel and Bob, Mars, PA

Leased a 2020 VW Tiguan during the Sign and Drive event and couldn't have been happier with the…read morecustomer service! We worked with Mike H. (sales) and Dave (sales manager) over two days and were able to get the monthly lease $$$ we needed, no money down and a discount on the resist-all treatment. Mike and Dave were the nicest guys ever and made the experience transparent and even fun. They found the model we wanted and had it driven up from South Hills and there was no pressure to take on a more expensive model. I would definitely suggest working with them as once we had the paperwork straight, we had our car within a day and its everything we wanted. Thanks to the guys at North Hills and we will see you again!

I would not recommend Cochran Volkswagen North Hills to any female seeking warranty service…read more The windshield wipers on my 2024 Taos were malfunctioning and would activate while the switch was OFF, even when there was no rain. At my initial visit, I was told they were "working as designed". At another visit, I was told the problem was caused by my EZPass. It ultimately took six visits, extensive documentation, and considerable persistence before the issue was properly addressed when VW issued Service Bulletin 94-26-01, documenting a "ghost operation," which was my exact problem. What was particularly troubling was how I was treated while trying to have a legitimate warranty concern addressed. During one visit, the technician asked if I was a "girly girl" who applied makeup, brushed her hair, and sprayed products in the car. He stated that "girls do what girls do" and that products will "jack up" the steering column and cause issues. These gender based assumptions further delayed the diagnosis of a legitimate warranty claim. Instead of focusing on the mechanical problem I was reporting, the technician shifted the focus to stereotypical assumptions about my behavior as a woman and suggested that I was potentially responsible for the malfunction. This experience was further compounded when, after the fix was finally applied, I discovered a dent and scratch on the driver's side that had not been present when I dropped off the vehicle. I notified the service director, who stated they would "air" on the side of taking responsibility and did arrange repairs. I am sharing this experience because I believe customers, particularly women bringing legitimate warranty concerns to this dealership, deserve to be taken seriously, treated professionally, and have their concerns evaluated without gender-based assumptions. The problem with my car was real. Volkswagen ultimately documented the exact defect. The way I was treated while trying to get it addressed was the part I should not have had to experience.

We had a really frustrating experience with Cochran, particularly with the finance department…read more Taylor Brown added warranties to our contract that we never agreed to. To top it off, we found out that they were video recording our conversations without my permission, which we found quite unsettling. It's now been three months since we canceled those warranties, and we still haven't received any refunds. We've sent numerous emails and made several phone calls, but we haven't heard back from anyone. It's been incredibly disappointing, and we would urge others to steer clear of this dealership.

last Saturday and my husband went down to the Cochrane about an hour before they were closing to…read morelook at a bronco for myself and within that timeframe they had they got me approved. They got me almost all the paperwork ready unfortunately to come back down to sign the paperwork, but we were in contact with Rowan for the last couple days and yesterday I was able to pick up my car and the staff there is spectacular as a woman looking at buying a vehicle. It can be scary and you're afraid that you know you could be advantage sometimes you don't know what things are costing, but they were very detailed. They showed me everything explained everything to me before I signed it and their opinions and they were spectacular there. I would 100% recommend going to Cochran in NaTrina Heights , Pa