Very good experience ... Dr Graves is so friendly, professional, and skilled - as are the other…read morestaff I encountered. They worked to find options and solutions for an older man with no insurance - very much appreciated !

Unfortunately, Mirror Lake Dentistry has been closed for quite some time like 6 months so my wife…read moreand I needed to find a new dentist. My life found this place. This place is like no other as it reminds me a mini mall but for dentist specialties. I went for a cleaning and x-rays. My appointment was around 7:30am and I was down out in 50 minutes which is not too bad. I wish I knew about the mini-arcade that they have in there, but then again I would be occupied and not want to have my appointment nor head to work. The only downside is they do make you fill out a lot of paperwork and it is on your phone which sometimes it makes it hard to fill out. I wish they have an option to send it through email and fill it on the computer as doing it over the phone can be tricky. Xrays was not too bad, they have this machine that does a 360 xray which was fun, they do the other x-rays which where they stick the film in your mouth and take a snapshot. It is not too bad, but that takes around 20 minutes. Then, they did my teeth cleaning which took around 15 minutes. I spent the other 10 minutes waiting to get my teeth clean and then 5 minutes for the dentist to come in and check out the teeth. Overall, I do not mind coming here for my future visit. Staff was nice and friendly and patient.

I wanted to update my most recent experience with the smiles workshop in Forney. I was very…read moredisappointed about the time it took to actually deliver the partial that they were making for me after I finally received the partial. I had an issue with it and returned it to them and they obviously fixed it but overall, I'm just wanna update my perspective about the facility. It's great on end of delivery of the services but I still think they are Customer Service lacks just a bit but overall, I'd say that I'm very happy with my experience and I'm it only was there to receive some work that another office was unable to provide, but my experience is great and I'm had a cleaning also while I was there they did a great job with that so smiles workshop is really a great facility to visit. My last visit before this delivery of this partial was very very displeasing but with the delivery of the partial I think all of that has been rectified so to say thank you Mail.

DO NOT GO HERE In…read more2024, my appointment was cancelled without my knowledge. In May 2025, I had two extraction appointments scheduled. I was contacted while at work and told I had missed an appointment, but my actual appointment was the following day. Weeks later, I was informed the day before another appointment that it had been cancelled and I was being referred to a specialist. Months later, I was notified that my treatment could resume, and an appointment was scheduled six days later, but again, the day before the appointment, I was told my referral had expired. Today, I went in for a dental evaluation, and the office refused to allow me to see my dentist. I was told that the office would inform my care team, who referred me to them, that I need a specialist. I stated that I wanted to continue seeing the doctor and that I had already requested my referral be renewed by my Primary Care Team. I was then told they would call them directly. When I asked them to also inform my team that my appointments had been repeatedly cancelled without notifying me, I was told that I was not welcome and not to return. As a result, I am currently without care and must restart the referral process. These repeated last-minute cancellations, conflicting information, and being denied care disrupted my treatment and caused significant delays.

Had an amazing experience with this office!!…read more I just moved here from CA and hadn't been to the dentist in a year. Turns out i needed TWO root canals. I've been putting off my dental health for awhile but really needed the work done. The dental office staff was able to come up with an affordable payment plan and schedule me in immediately. Dr. House was amazing to work with. He made me feel comfortable, even when the procedure was pretty invasive. I spent 4 hours one visit and 5 hours another visit but the work was done, the crowns look beautiful and i have a much better idea of what encompasses a root canal. He also upgraded the original crown i chose, at no cost! Definitely a great experience and i will continue to bring my family to this office!!

Do not go here. They told me I had periodontal disease, that I needed a root canal, and that my…read moreinsurance covered essentially none of this. I went to a different dentist to get a second opinion, and not only was he confused at both of these assertions, but claimed that it was "extremely unethical," for someone to claim I had both of these issues and to propose north of $4,000 in UNNECESSARY dental care. Steer clear of here, they are not ethically sound.

I recently changed dentists and got my teeth cleaned by Dr. Nabiha Ahmed! She was so informative…read moreand helpful about dental hygiene and the questions I had. Not only did she throughly clean my teeth, but she also made sure I was always comfortable! The office is brand new and beautiful so that helped! Lastly, the staff is so friendly and sweet. Very happy with this experience

From the owner: At TOOTH, dentistry is elevated through a seamless blend of expertise and compassionate service…read more The practice provides comprehensive treatments--from preventive care to aesthetic enhancements--delivered with precision and care. Designed for comfort and convenience, each experience reflects a dedication to helping patients achieve healthy, confident smiles in an environment that feels both professional and reassuring.

I love this place! The receptionist texted me recently to remind me it was time for my next…read morecleaning, and the appointment was scheduled for a few days later, all via text- so convenient! The atmosphere is 10/10. Cute reception area with comfy chairs, they use an iPad for check in, fancy x-Ray equipment, TVs on the ceiling so that you can watch Netflix while you're getting work done. There's also a huge TV in each little room which is where they show you your X-rays as well as the pictures they take of your teeth (I could do without that part, just because I don't want to see my teeth that big and close to me lol). They play good music on pandora through said TVs, and the music is louder than I've ever heard in a medical office, but it's a vibe! I loveee it because I hate awkward silence. Lastly, the Dentist is super friendly and talkative, she chats with the dental hygienist and I just listen and laugh and add a comment in here or there when my mouth isn't occupied lol. I've been here twice now and will continue to come back!

I really like this dental office, very friendly and knowledgeable. However, my last encounter a few…read moremonths ago I didn't particularly like. they contacted me several times to schedule a cleaning appt for my son stating it was time so I scheduled, I then scheduled myself as well as my other 2 daughters. My Son completed his appt and it went well but a few days later they contacted me stating my insurance was giving problems not covering one X-ray and to contact them. I did so and the insurance advised that a particular X-ray is only to be given annually which had the appt been scheduled 3 days later would have met the annual limit. The insurance advised that the dentist can not charge me the fee and this is their fault they didn't get clarity on the timeframes and they would have to eat the cost, advising me not to pay it. the dental office contacted me several times about payment and I advised them what I was told so instead of eating the cost they chose to no longer take me and my 4 children as patients. The fee was no were near the price of losing 4 customers.

Love Dr Merchant, she is kind, patient and gentle when doing my dental procedures. My last visit I…read morespent a good sum of money to handle my dental needs, including X-rays and I paid everything up front. A month or so later they let me know I had a balance for a X-ray that I felt I paid for already and we go back and forth about and I request an itemized bill (that I never received) because I did pay for one. I was not in a rush to pay for this as it was right before Christmas but the notices were harassing and threatening to take to collections. If you cannot train your office staff correctly or manage accounts better then void the charge. I shouldn't have to pay extra after spending over a thousand for my visit up front when I already paid for the X-ray before my actual dental procedure. I did pay it but am still receiving harassing notices to send me to collections.

I've been a patient of LM for a few years and haven't had any significant issues to date until…read morerecently. Full disclosure, I went nearly the last two years without a cleaning, which certainly contributed to my current situation. Last week, I, along with many other employees, was unexpectedly laid off by my employer. As my medical and dental benefits were only good for the remainder of the month, I reached out to my providers to use my insurance while I could. LM was able to fit me into their schedule on short notice for a standard cleaning. Upon arrival, they required updated xrays, an unexpected expense, but a necessary one according to them. After reviewing the new xrays and performing a gum depth test, my hygienist informed me that while I had no cavities and it was evident that I brushed regularly, I still had some below the surface plaque that would require a deep cleaning that would cost me another $150 on top of the $60 I had just paid for xrays. I told them of my situation and that I was only planning on receiving the cleaning that would be 100% covered by my insurance. I also hoped to file on a second policy my wife had (which it later turned out did not cover me). I left without a cleaning, reviewed my options, and determined that I couldn't afford the additional expense given my financial situation. I called LM back the following morning to let them know of my decision to have a standard cleaning and to forego the deep cleaning until a later time. They offered to let me pay in two installments of $75. I politely declined. At which point I was told I had no choice in the matter. I could either pay for the deep clean or not get a cleaning at all. I informed them that I simply couldn't do that and was told that perhaps I could come back in the future then when I had better insurance. I was pretty floored, to be honest. I dont expect anything for free, but I would have appreciated some kindness and empathy, which I did not receive at all. Their commentary regarding my insurance also felt below the belt. Now, it just feels as tho it was a money grab on their part, forcing me to pay for xrays and then refusing to provide the cleaning my insurance would cover. It's an embarrassing situation, to be honest, and the employees at LM Family Dentistry made me feel rather small. It's not something I would wish on others. When I do get new employment, hopefully soon, I'll be seeking out a dentist practice that cares about their patients. I would encourage you to take your business elsewhere.

Dr. Chava at the Forney Texas location is TERRIBLE! What a waste of time! DO NOT WASTE YOUR TIME…read more They say one thing on the phone to get you in and take payment up front and don't follow through.

They are just some beautiful workers. Thank you!! From the time you walk in and walk out, a person…read morecan't help but to feel welcomed and the professionalism is amazing. All great smiles!