Schaffer Off Road absolutely nailed my Bronco Sport build. They listened, executed exactly what I wanted, and delivered a clean, high-quality result with zero drama. Hard to find shops that operate like this. Highly recommend. read more

First time with them and A+ experience from start to finish. Highly recommend them for anything truck, or off road needs. They installed Dobinsons IMS 2.5" lift, SPC UCA, and alignment on my Sequoia. Looking forward to working with them again. read more

Great place to get work done on your toy. Annie was great and handled my transactions very smoothly. They stand by their work and are very knowledgeable. read more

Mike and his team have been great. They have done a lot of work on my truck, my bumpers, regear maintenance and I have been a happy customer. Annie also has been very responsive to any questions I have had. Thank you read more

Shaffer's Offroad And Performance - Tacoma - Auto Repair Near Me - Union City , California

I bought my 2021 Toyota 4Runner a few weeks ago and it came with an ICON Lift that needed to be serviced ASAP. I contacted Shaffer's Off Road and immediately was treated with a level of professionalism and care that is rare in most off road shops. They made the onramp process (parts suggestions/invoicing/communications) very very smooth and provided a lot of explanations as to what was being done and what needs to be done. Upon inspection of my rig it turns out the shocks were bone dry and the whole system was WAY passed due for care. They were thorough and the repairs were made in a timely manner. As I picked up the rig and drove it away I knew I made the right choice and will recommend anyone to get there work done at Shaffer's Offroad. read more

Annie and Mike are always great to work with. Always excellent work and service, come for all your off-road needs.

Shaffer's performed a BMC on my 2014 Toyota FJC today and I couldn't be more happier!! Annie was great to deal with friendly and very professional, knew exactly what I needed, asked all the right questions. Scheduling was a breese. I waited, wait time was minimal. The technician's work was exceptional. I can recommend this business to anyone needing off road vehicle work done. read more

Huge thanks to the team at Shaffer's Offroad and Performance for the outstanding suspension replacement work on my 2021 4Runner. After a frustrating experience with a local dealership's high-pressure quote, I consulted with Annie at Shaffer's. She was knowledgeable, fair, and helped me select a great aftermarket system over the course of a week. The final cost for parts and labor was very reasonable, and I was pleasantly surprised when their technicians finished the work in a single day--a task Toyota said would take a week. The quality of the work is fantastic, and the ride is significantly better. I'll gladly give them my business for any future needs. read more

Excellent customer service, Expert mechanics, excellent work. I won't go anywhere else for off-road service or upgrades for my 4Runner and Tacoma. read more

Shaffer's Offroad And Performance - 2011 Tacoma - Auto Repair Near Me - Union City , California

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I just had the team at Shaffer's upgrade my truck. I had them put a new upper a-arm, heavier springs all around, added front and rear lockers, regeared the rear dif, upgraded the steering rack to a tundra rack, new axle shafts, and installed the C4 body mount relocation kit. My experience was amazing Annie was super helpful, very responsive and made the whole experience very easy. I have spent years upgrading my truck and have delt with several off road shops these guys knocked it out of the park definitely would recommend them!!!!!. read more

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Shaffer Off-Road and Performance upgraded the suspension of my 2022 Ford Bronco (Bilstein 6112's all around in addition to Icon Delta Joint Billet Upper Control Arms). Annie was a pleasure to work with and Mike and his crew's experience and expertise are second to none. This is the shop to trust upgrading all of your off-road needs. Recently I took my 2020 Tundra to Shaffer's to diagnose a botched front end suspension install from an Off-Road shop in Martinez. Once hearing the clunking sound coming from driver's side suspension, Mike (the shop owner) immediately identified the source of the problem coming from the assembly of the front shock. After a visual inspection to confirm his assessment, Mike had his crew uninstall the problematic shock, disassemble it They reassembled the shock and subsequently reinstalled it. Problem solved, no more noise coming from the front suspension. I highly recommend Shaffer Off-Road; they are simply the best. read more

The team at Shaffer's Offroad are great to work with whether your project is large or small. The first couple jobs I had done by Mike and his team were suspension upgrades from a Dobinsons nitro to a full MRR kit and upgraded springs. They did a great job in a timely fashion, too. The second was a full rear window delete/swap to gull wings on a 100-series Land Cruiser/LX470, also a tailgate storage swap. This was uncharted territory since there aren't many out there, but they did a great job. Most recently I had to do a wheel and tire swap. I had gotten 5 wheels, but 4 tires, so I bought one Falken Wildpeak AT3W from them while the truck was in the shop and everything went smoothly. We noticed bc I had an old wheel spacer on there, the tire was rubbing, but Mike knew by taking off the spacer we could easily resolve that. A walk in the park. For anyone looking to get some work done on their overlanding or 4x4 vehicle, Shaffer's does great work and are easy to work with. read more

Shaffer's Offroad And Performance - Auto Repair Near Me - Union City , California

Haven't bought anything yet and still felt compelled to hop on and give this shop a review. As many have noted their customer service is fantastic. I emailed to get lift kit recommendations for my JL Rubicon. Annie replied via email to gather some basic info then texted to let me know an approximate call back time. Once we got on the phone she spent a tremendous amount of time learning about my needs/wants and recommended a few options and explained why. Even after all that she offered to have one of their Jeep Experts connect with me. A few minutes later I was speaking to yet another knowledgable person who didn't try to "sell" - just simply answered questions and explained the difference between the options I was considering. The amazing customer support in a pre-purchase setting left me with me no doubt that Shaffer's Offroad will be my go-to for any & all mods I cannot DIY. Looking forward to working with them soon! read more

Recently had a chance to talk in my 2nd Gen tacoma for some mild upgrades as a weekend warrior. Very knowledgeable team, super responsive to my needs and didn't feel at all like they were pushy with sales. Highly recommend! read more

Update: I got the 20" X6S Slim Amber/White 90W LED Light Bar and the Yakima Roof Basket from Shaffers a couple of years back. I blacked out the grill and rims. The latest photo was taken at Pismo Beach. Thank you Shaffers!! read more

Shaffer's Offroad And Performance - Still loving my tires! - Auto Repair Near Me - Union City , California

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My 05 Silverado 1500 4x4 had a posi unit that had been showing signs of trouble in the near future quite awhile now. I've been babying it for a long time now. Anyway, the gm posi decided to start coming apart Sunday of last week. I explained to Annie that my wife and I had just recently open our own Nail Salon. Being Christmas week, I had to be there to help my wife. after my regular day job. The team at Shaffer did an awesome job at getting my truck back to me the same week. Full rear end rebuild, and it drives better then ever. smooth as silk. No more clunk and clanks going into gear. I always had a strange drive shaft rattle. I though it was the output bearing at the tranny tail shaft. It's gone now. Must a have been the excess bearing play I had. Thanks again guys. I still want to regear when money is available. read more

I am extremely picky on who I let to work on my truck and Mike and his team is probably the very few that I trust them with my truck. Annie always goes over and beyond when it comes to communication! Make no mistake, these people actually go out there wheeling unlike most other shops that only install goodies but have almost no experience when it comes to wheeling. Highly recommend Shaffer's! read more

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Long story short, I'm a returning customer. There's a reason for that. Shaffer's Offroad and Performance knows the industry well. I recently crashed my truck and Mike, Annie and team sourced my parts and had me back on the road in no time. We all know worldwide logistics is a nightmare right now but somehow the team at Shaffer's knows how to get the parts they need fast. They replaced my steering rack, lower control arms, spindle/gusset, bumper, lights and much more. read more

Shaffer's Offroad And Performance - Crashed - Auto Repair Near Me - Union City , California

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The team at Shaffers took care of my Tacoma with the notorious needle bearing issue that these trucks are plagued with. They replaced it and some other things all in a days work. Excellent service with care and great on updates along the repair. Thanks Team Shaffer!!!!! read more

This place is the best! Have had them do a couple of jobs upgrading my 4Runner and they have always done excellent work. I don't have much automotive/mechanical background and they are very helpful with any questions or concerns. Wouldn't take it anywhere else. read more

The shop was really tough to find, but once we got our Jeep here it was in good hands. The work took a really long time, too but it's understandable -we're in a global pandemic, it was over the holidays, and luckily, it wasn't a problem in our circumstance. The final results are so worth the wait!! We got a full inspection and some major work done and I can feel the difference. My 2002 Jeep Wrangler Sport rides better than ever! I will definitely be relying on the Shaffer's Offroad team for all my Jeep's needs. Thank you!! read more

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Best honest shop around. I appreciate there work. They do a good job and the most important part they are HONEST. I have had bad experiences with shops being dishonest. Annie is very nice and responsive if she doesn't know or the answer she finds out. She does an amazing job making sure to ask you all the questions you never thought to ask yourself. Alex is great as well he even helped me with the drop off my truck when Annie was out of town even tho it isn't his job. I appreciate the team effort this shop has really makes you feel valued as a customer. read more

Can't speak highly enough about this shop. This is my third time going there. This time was for installation of 3 inch lift coils and front steering components. Absolute world class service. Five of five stars and highly recommended. read more

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Had them install my new nitro gears. Easy to communicate with, friendly, great at what they do. I would highly recommend the shop.

I want to thank Annie and the team for the last minute work on my Tacoma. Work is high quality and communication is great through email/SMS as they work and update you. Had an issue with UCA ball joints that needed to be ordered last minute since not part of original job. Annie somehow was able to get it shipped overnight and completed the job with one extra day before my Father's day trip. I've had previous work done before they moved to this location and seems like nothing has changed but just a bit further, worthwhile drive. Thank you so much. read more

I will never take my rig anywhere else. Shaffer's has done most of the work on my 2018 Tacoma Long Bed. I am currently having the Steering Rack, spindles replaced and spindle gussets added before a 2 week trip into Canada. Shaffer's went out of their way to go over the whole truck and noticed some pretty major issues with the bed "falling off" they aren't supposed to do that! Also two cracked body mount relocation kit and worn out bushings. Things that would not have lasted the 2 weeks and caused me to go into the witness protection program if my entire truck bed fell the F@/k off. These repairs were not planed and they are doing everything they can to make sure my truck is ready to go in a weeks time. read more

Shaffer's Offroad And Performance - Auto Repair Near Me - Union City , California

Big shot out to Annie for the outstanding customer service on my Sequndra. So convenient you guys are within walking distance. Think I just found my Go-to shop for all my trucks. Highly recommended . read more

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Shaffer's came highly recommended. I made the decision to re-gear my Tacoma and called to schedule as well as seek recommendations. Annie handles all the front end stuff and works with the owner, Mike, to prepare estimates and so on. After selecting the direction I wanted to go with the truck, Shaffer's took it from there. They ordered the parts and scheduled the installation. Everything went according to plan though Mike did mention a leaking steering rack (the truck is 12 years old and been wheeled). I knew about the leak and decided to go ahead and replace it. Very happy with the result and with the level of communication. Great job done on time. I'd definitely recommend anyone needing work, especially custom work, on your 4Wheel Drive look into Shaffer's. I'll be going back when the need arises. read more

Great shop to work with and the people are awesome. I recently broke my front suspension coil springs. Called shops around but only Schaffer's (despite being busy) found the time to speak to me, took my truck and fixed/replaced the coil springs ASAP. Special thanks to Annie who is always great to deal with. I took my truck here for a re-gear a few years ago and the customer service has always been top notched. I hope nothing else breaks with my truck, but it's comforting to know that Schaffer's will always have my back!! read more

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Had the folks at Shaffer's put on my Marlin 4.70 competition gears and it only took a few days wow. As I was testing the new gears out I noticed the paper gaskets was leaking gear oil =( . I called Shaffer's and they said "No problem we'll take care of it". Now backing up ones work tells you a lot about an outfit. Many thanks and all thumbs up ! read more

Shaffer's Offroad And Performance - Auto Repair Near Me - Union City , California

The team at Shaffer's Offroad are super! Professional and excellent work!! Mike is great in understanding what specifics I wanted for my truck. Annie is super organized and excellent with scheduling and coordinating appointments. There's a reason why these guys get booked out for weeks because their work is outstanding! Totally a great place to add modifications to your truck/suv! read more

So a few years ago I brought in my first off road vehicle. After doing many many hours of "internet" research I decided to pick up a old used 4Runner. I didn't have the tools at the time or the know how to do a lift. Frankly back then it terrified me thinking about laying under a massive vehicle on jack stands and doing work work on it.... I mean if I think hard enough now it still kinda does... but I love it nonetheless. So given that I took my new treasure to Mike at Shaffer. He did a great job and was a up front about everything else he would do to the rig over the time. That's said, the front office and coordination was somewhat lacking, calling numerous times and not getting anyone, emailing and not getting a response etc. Mike is a brilliant fabricator and mechanic but not the best at the front office work :). Since then I have become somewhat of a wrench monkey and now do about 90% of my own work... that was until I ran into something that I absolutely knew (for safety reasons) I was not about to try and needed an expert. I called up Shaffer once again and this time was greeted by a women's voice. Enter Annie. Working with her has been simply amazing! Annie is the professional front of house that's Shaffers and Mike have needed! She is the perfect compliment to Mike and teams amazing work. She is quick to respond, upfront about cost and timing, professional and goes way above and beyond. Annie (from my view) has taken the Shaffer operation to the next level. When I used to recommend Shaffer I would say, "just be prepared to call until you get through" or "be prepared to wait!" Etc. Not anymore! Well done Mike and Annie! read more

Great and quick customer service - Mike and Annie are awesome. Had our 2020 Tacoma regeared and it was done at a fair price. Mike is super helpful and straightforward with everything. Would definitely recommend. read more

Shaffer's Offroad And Performance - Auto Repair Near Me - Union City , California

If you want honest, strait forward pricing and service this is your shop. Annie (bribe her with candy corn )is a pleasure and always seems to make it happen. The guys in the shop do great work. My Taco has never looked or driven better read more

Shaffer's Offroad And Performance - Tacoma - Auto Repair Near Me - Union City , California

Shaffer's off-road is a five star business judging by all possible parameters and metrics. I first contacted them asking for a quote to upgrade the suspension in my Tundra, with a new wheel/tire set up and they responded back within the hour! Since then I had several questions and back and forth email exchanges, and they replied to every single one promptly, with all relevant details, and answered all my questions. When I was ready to make a deposit for the parts to move forward with the project, I was still waiting to hear back from some other businesses whom I contacted before Shaffer's off-road. They could teach a class on great communication skills! The people who owns the business and who work there, they are not just doing some random jobs. They are off-road enthusiasts, have several personal well built vehicles, and they are regulars on trails. I really liked that not for moment I was under any kind of pressure to make a deal or to buy any specific brand, also they don't try to upsell anything whatsoever. The workmanship is top notch. My truck actually rides better than stock, super smooth, better cornering ability, no noise, no vibration. Their pricing is pretty competitive too, and totally worth the experience. I'll highly recommend this business. read more

Excellent work ..fast timely install very clean and professional operation. I would highly recommend this shop to anyone that needs any off road work vehicle work. The owner and staff are great. read more

One of the few places in Northern CA that actually know how to do a re-gear. Most places will sub it out. Replaced my stock Tacoma gears with Nitro 5.29s. Communication with Annie is top notch. Will be back there soon with the next project. Thank you Shaffer's! read more

My rear differential sounded like the Amtrak whenever I drove. Multiple shops couldn't handle the third member ("pumpkin") repair since I had 4.88 gearing. Most didn't even understand what I meant by having different gearing in the truck! I called Shaffer's and they knew exactly what I needed and were able to expedite the shipped parts. A week later and my Tacoma is back in service. Highly knowledgeable crew and recommended! read more

I took my 2013 Dodge Ram there for tires and alignment. They did an amazing job and fixed the shake my truck had. I totally will be going back to this business. Awesome job. read more

Mike and Annie really helped me out!!! I went from stock to trail rugged. Fantastic job all the way through the build. Thanks Shaffer's Offroad. read more

Shaffer's Offroad And Performance - Auto Repair Near Me - Union City , California