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    Shake Shack Big Beaver Road - Troy

    3.0 (313 reviews)
    Open 10:00 am - 11:00 pm
    Updated a few days ago

    Order Shake Shack Big Beaver Road - Troy Takeout or Delivery

    Shake Shack Big Beaver Road - Troy Photos

    SHAKE SHACK BIG BEAVER ROAD - TROY ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for groups
    Good for kids

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    Shack stack
    Michael T.

    Got spicy shackmeister delivered. It was not pleasant. It was a mixture of too spicy and too sour. I had to take off the a added ?peppers? it was that unpleasant. And it was spicy but not in a good, savory way. Shake shack has much better burgers than this. I would not order this again. Can't comment on the service or ambiance but food did arrive in a sealed bag which was appreciated to ensure safety/hygiene.

    The Shack Burger, tastes great with a gummy bun, but there's not enough of it to justify the price.
    Clark B.

    Went back to the Shack, this time with darling daughter #2. She had a cheeseburger. I had the Shroom burger. The Shroom is: Crisp-fried portobello mushroom filled with melted muenster and cheddar cheeses, topped with lettuce, tomato, and ShackSauce. We shared fries and a Cookies and Cream shake. Burgers are still tiny for the price. The cheese on the Shroom burger was almost like Cheez Whiz, kinda gross. The portabella in the fry coating was minimal! Fries still equal to White Castle, though we got a portion good for two which seemed like more than last time. The shake was very good. Bill came to $26. Simply not worth it. I don't understand the raving for this place. I left hungry. We have one much closer to home now. I want to like it...but can't.

    This is disappointing and disturbing

    I've always loved shake shack... but now I don't think I can trust it ever again.. I feel sick after eating this burger. I told them no cheese, and all of them acknowledged me saying that. And I trusted them, but I drove all the way home. and guess what's in there... cheese. Whatever, I dealt with it. I can get around cheese, I just don't prefer it. Once I kept eating. I'm not sure what the actual fuck was in this burger, but it wasn't edible. And it was half the burger, I at half of whatever it is. I'm pretty sure it was an avocado peel. The fact I paid extra to add avocados, and I get an avocado peel instead... this is outrageous. how does a cook not see a whole ass peel in a burger?!?! Need to do something about those chefs back there. Mind you, while I'm ordering my food all I hear is complaining from the chefs saying "I wanna go home" please do and don't make food for a customer again... I will never trust this place again

    Regular Fries (cheese sauce on side not pictured)
    Alex M.

    Shake Shack continues to be one of my favorite burgers, and I have found this location to be the best in Metro Detroit. The burger patties are always well flavored, and the buns are always fresh. That being said, there is still some room for improvement. Multiple times I have ordered their specialty fries and the dipping sauce has been excluded (ex. Ranch with the spicy fries). Also, the Smokeshack typically has an extreme amount of the cherry peppers on top making the bun soggy. Whenever I order this I end up removing at least half of the peppers. Today, I ordered cheese fries and was given plain fries instead. We were dining in today, so this was corrected by the cashier who also apologized. Overall, the taste of the food outweighs some of the minor issues I've encountered. Nothing can compare to their cheese fries, which is the main reason I continue to come back. There are plenty of good burgers in the area, but I have not found better fries! They are absolutely worth the money every time. Their milkshakes are also great as well, but their specialty lemonades can be hit or miss. Today's blood orange citrusade was a miss for me, but their Half & half is great-just make sure to mix it well!

    Smoke shack burgers, our favorite here
    Jordan B.

    Smoke shack burgers, our favorites Hot crinkle fries with cheese on the side. Not the best cheese. A little pricey but very tasty overall.

    Nicole E.

    It's on Big Beaver on in a suite. The truffle sounds and looked interesting. Decided to go with two chicken shacks and the Parmesan truffle fries as well. The Parmesan truffle dip is good, would be better warm too. Smallish menu than I was expecting, not a lot of options and too few sides too. The chicken shack is okay, nicely crispy chicken. Sandwich overall is rather bland. We ordered Parmesan truffle fries but received fries only. Had to go ask for the Parmesan truffle dip for the fries. Not sure if the food here would bring me back anytime soon. Service was just ok.

    Cleverly placed chicken looks good, but is a small piece
    Anthony B.

    Came here twice during the pandemic. The portions seem small for what you pay for. I paid $6.89 plus tax for a Chicken Shack sandwich, and the chicken was half the size of the bun, however, they took care of me, asking me to come back. I've been to locations downtown Detroit, Vegas and NYC, and they always have been fantastic. The soft serve here is super creamy and fantastic. Portions of the soft serve could be a little bigger, their markup on it has to be huge.

    Mary Z.

    Mediocre burgers, fries and shake. Not a bad place to pick up food when you're starved and in a pinch but otherwise, there's plenty other places where you can get a more tasty burger and fries for less.

    Shake burger and fries with no salt just like I ordered. Very good!
    Sierra B.

    I easily placed my order on their app. Ordering pick up was quick and easy. They don't let you in though. They have someone at the door to take your name and hand you your order. She did wear a mask, I don't remember if she had on gloves though. The bag come sealed to keep your food safe. I love shake shack and will definitely come again.

    Their tables are recycled and it's cool.
    Lynn H.

    The fries and the chicken tenders are good - really good, but the frozen custard is as good as ice cream ever gets. I mean worth a long drive good, worth skipping dinner good, worth its weight in calories good! I love the frozen custard so much, I'm gonna marry it.

    Mobile order whoo
    Joyce L.

    Place: I have heard about this a ton when it came in Troy! I never really got to try it until NOW! The space is really big so you order and find a place to sit down once your food is ready. Service: The service is good! Food/price: I got a spicy chicken I think and a typical burger! I really happy with buy one get one or 1/2 off (I think) when you get the app! The food was really good and the fries were pretty good (I personally like to compare fries with other fast food places lol) Audience: Good for families and friends! I saw a lot of couples as well! Recommend/tips? You can also do online order and helps with the wait! Overall I think it is worth the hype. I am really excited to come back again.

    Oh my pie
    Stacy K.

    I was really excited when this location opened! I like the size, location, and parking situation (there is a garage in back to deal with the overflow). It can get pretty crowded, but the line moves fast, and we've never had a problem finding a place to sit. This time I got a double shack burger. It was so juicy and delicious! It looks deceiving, it doesn't appear large, but it was such a hearty portion I only was able to eat half. And I'm a big eater! I also wanted to save room since I can't come here without treating myself to dessert. One child got the chicken shack. She also could only eat half since she wanted dessert. The other got a cheeseburger, hold veggies and shack sauce, add bacon and bbq sauce. She loved the bbq sauce so much we ordered extra. We also got two orders of fries to share between four of us. Such good portions, again we had leftovers. Plus I ordered a side of honey mustard, which I must say is hands down the BEST honey mustard I've ever had. It is amazing here! For dessert I had the Oh My Pie concrete, which was incredible. We also got the s'mores concrete, pumpkin pie shake, and coffee shake, all super delish! If you come here they serve some of the best white wine pours and a refreshing beer. I highly recommend both. The building houses a large screen TV, you can hang out with a burger and a drink and enjoy. It's definitely fan food, but we are big fans. I think so far this is my favorite Michigan location since each place has a slightly different look and dessert offering. I will try Ann Arbor soon when I head out that way.

    Katie H.

    Omg! The mushroom burger from here is the best! I like my veggie options and when they get it right its so nice! The people in the kitchen were super nice and the girl the rang us up was super informative. I love the deli/diner feel of the inside as well! Very cool!

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    7 months ago

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    2 years ago

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    10 months ago

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    3 years ago

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    2 months ago

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    6 months ago

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    1 year ago

    Smash burger is way too greasy. My cheese burger came falling apart. It's just not quality meat. For a better burger, prefer Five Guys.

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    4 years ago

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    7 months ago

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    1 year ago

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    2 years ago

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    5 years ago

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    6 years ago

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    Page 1 of 8

    Ask the Community - Shake Shack Big Beaver Road - Troy

    Is there a veggie burger option?

    It's a portobello burger. It's good but huge portion

    Is there a seperate line for online pick up order?

    Hi Deezy, Thanks so much for writing in! If you placed your order on the Shack App, you can head… Read more

    Don’t See Your Question? Ask Away!

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    Dave's Hot Chicken

    Dave's Hot Chicken

    4.2
    (116 reviews)
    0.1 mi

    The kids were craving this one night while we were out of town, so we placed a carryout order…read morethrough the app. When I arrived, this location was packed. The inside is pretty small, so with the crowd it felt a bit cramped and busy. They have a screen that displays order statuses, which definitely came in handy, because no one was calling out names. I'm glad I was paying attention, or we might've missed when our order was ready. With how crowded it was, you really had to be mindful moving around, it was tight! The kids ordered chicken sliders (mild) with fries and a drink. It's a bit on the pricier side, but the quality makes up for it, and they really enjoyed their food. Parking is shared with other businesses, so on a busy Saturday night, it was pretty full. The kids enjoyed their meal.

    So its been a year since I have been back to DHC and now there is competition. This trip was part…read moreof our comparison tour. We tried Houston Hot Chicken so naturally we had to go back to Daves for comparison. I ordered the singe slider meal, medium heat and a side of cauliflower bites. I had high hopes for the cauliflower but I think they rely on the seasoning to be the coating as well. The result is an overpowering chili powder based crust with a super mushy inside. It just didnt pair well. I think if maybe they used a true coating and then the seasoning these might have been better. Onto the comparison, the chicken itself was tender and juicy. The kale slaw was good but not a true slaw and a bit dry for placement on a sandwich. The seasoning here vs HHC; has a bitter finish if you dont use the DHC sauce. However, the bun was better with DHC and held up well on the sandwich unlike HHC. The service was top notch, the cashier managed my party of 7- different orders patiently and was very pleasant. I honestly felt like they were grateful for our patronage. Dont see that too often! As with the competitor the pricepoint on these high end fast food joins is just too high. $20 for lunch is pretty high. Oh and of course they have the tipping option on the kiosk. Those need to be banned. There is a good amount of seating both inside and outside at this location and I really felt valued as a customer.

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    Dave's Hot Chicken
    Dave's Hot Chicken

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    Little Ghost

    Little Ghost

    3.8
    (83 reviews)
    7.5 mi
    $$

    Good, not great. I'd eat here again if someone else wanted to go, but I wouldn't seek it out. I…read morewould choose five guys over little ghost. The Burger: The patty is the highlight. It has perfect density, is well-seasoned, and is easily 15% better than a Five Guys patty. The Toppings: The lack of customization is frustrating. No extra options or toppings are allowed. It comes with American cheese, shredded iceberg lettuce (not a fan), and way too much sauce. The sauce itself is okay, but the burger was drowning in it. The Fries: Good firmness, they definitely hold their shape better than Five Guys but Five Guys' Cajun fries still win on flavor. The Value: I paid about $20 for a burger, fries, and a tip. It feels expensive, but with Five Guys at $18 and a McDonald's Big Arch meal at $14 these days, the price is fairly standard for the current market.

    Just realized I didn't take any photos of my food lol…read more 3.5/5 Came here for lunch today after wanting to try this place out. It's a very small burger joint with minimum seating. Ordered a single, a double, two drinks and fries. Totally was 34$. Very expensive I feel. Food was good though. I did enjoy the burger. The single was enough. They don't have any toppings for the burger besides cheese, lettuce and their ghost sauce (basically mayo, pickles and maybe tomatoes). They do have packets of ketchup and mustard if you ask. Fries were fresh and you can tell. This was my favorite thing. They were actually very good. I didn't care for the fancy sauce too much though. But the size of the fries are shareable I feel. Overall I would come here again and try other food. But, with the lack of toppings for the price, it would steer me away.

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    Little Ghost
    Little Ghost
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    Shake Shack Big Beaver Road - Troy - hotdogs - Updated June 2026

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