Cancel

    Open app

    Search

    Shake Shack Big Beaver Road - Troy

    3.0 (313 reviews)
    Open 10:00 am - 11:00 pm
    Updated 1 month ago

    Order Shake Shack Big Beaver Road - Troy Takeout or Delivery

    Shake Shack Big Beaver Road - Troy Photos

    SHAKE SHACK BIG BEAVER ROAD - TROY ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Outdoor seating
    Good for groups

    You might also consider

    More like Shake Shack Big Beaver Road - Troy

    Recommended Reviews - Shake Shack Big Beaver Road - Troy

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Shack stack
    Michael T.

    Got spicy shackmeister delivered. It was not pleasant. It was a mixture of too spicy and too sour. I had to take off the a added ?peppers? it was that unpleasant. And it was spicy but not in a good, savory way. Shake shack has much better burgers than this. I would not order this again. Can't comment on the service or ambiance but food did arrive in a sealed bag which was appreciated to ensure safety/hygiene.

    The Shack Burger, tastes great with a gummy bun, but there's not enough of it to justify the price.
    Clark B.

    Went back to the Shack, this time with darling daughter #2. She had a cheeseburger. I had the Shroom burger. The Shroom is: Crisp-fried portobello mushroom filled with melted muenster and cheddar cheeses, topped with lettuce, tomato, and ShackSauce. We shared fries and a Cookies and Cream shake. Burgers are still tiny for the price. The cheese on the Shroom burger was almost like Cheez Whiz, kinda gross. The portabella in the fry coating was minimal! Fries still equal to White Castle, though we got a portion good for two which seemed like more than last time. The shake was very good. Bill came to $26. Simply not worth it. I don't understand the raving for this place. I left hungry. We have one much closer to home now. I want to like it...but can't.

    Regular Fries (cheese sauce on side not pictured)
    Alex M.

    Shake Shack continues to be one of my favorite burgers, and I have found this location to be the best in Metro Detroit. The burger patties are always well flavored, and the buns are always fresh. That being said, there is still some room for improvement. Multiple times I have ordered their specialty fries and the dipping sauce has been excluded (ex. Ranch with the spicy fries). Also, the Smokeshack typically has an extreme amount of the cherry peppers on top making the bun soggy. Whenever I order this I end up removing at least half of the peppers. Today, I ordered cheese fries and was given plain fries instead. We were dining in today, so this was corrected by the cashier who also apologized. Overall, the taste of the food outweighs some of the minor issues I've encountered. Nothing can compare to their cheese fries, which is the main reason I continue to come back. There are plenty of good burgers in the area, but I have not found better fries! They are absolutely worth the money every time. Their milkshakes are also great as well, but their specialty lemonades can be hit or miss. Today's blood orange citrusade was a miss for me, but their Half & half is great-just make sure to mix it well!

    Nicole E.

    It's on Big Beaver on in a suite. The truffle sounds and looked interesting. Decided to go with two chicken shacks and the Parmesan truffle fries as well. The Parmesan truffle dip is good, would be better warm too. Smallish menu than I was expecting, not a lot of options and too few sides too. The chicken shack is okay, nicely crispy chicken. Sandwich overall is rather bland. We ordered Parmesan truffle fries but received fries only. Had to go ask for the Parmesan truffle dip for the fries. Not sure if the food here would bring me back anytime soon. Service was just ok.

    This is disappointing and disturbing

    I've always loved shake shack... but now I don't think I can trust it ever again.. I feel sick after eating this burger. I told them no cheese, and all of them acknowledged me saying that. And I trusted them, but I drove all the way home. and guess what's in there... cheese. Whatever, I dealt with it. I can get around cheese, I just don't prefer it. Once I kept eating. I'm not sure what the actual fuck was in this burger, but it wasn't edible. And it was half the burger, I at half of whatever it is. I'm pretty sure it was an avocado peel. The fact I paid extra to add avocados, and I get an avocado peel instead... this is outrageous. how does a cook not see a whole ass peel in a burger?!?! Need to do something about those chefs back there. Mind you, while I'm ordering my food all I hear is complaining from the chefs saying "I wanna go home" please do and don't make food for a customer again... I will never trust this place again

    Smoke shack burgers, our favorite here
    Jordan B.

    Smoke shack burgers, our favorites Hot crinkle fries with cheese on the side. Not the best cheese. A little pricey but very tasty overall.

    Cleverly placed chicken looks good, but is a small piece
    Anthony B.

    Came here twice during the pandemic. The portions seem small for what you pay for. I paid $6.89 plus tax for a Chicken Shack sandwich, and the chicken was half the size of the bun, however, they took care of me, asking me to come back. I've been to locations downtown Detroit, Vegas and NYC, and they always have been fantastic. The soft serve here is super creamy and fantastic. Portions of the soft serve could be a little bigger, their markup on it has to be huge.

    Mary Z.

    Mediocre burgers, fries and shake. Not a bad place to pick up food when you're starved and in a pinch but otherwise, there's plenty other places where you can get a more tasty burger and fries for less.

    Shake burger and fries with no salt just like I ordered. Very good!
    Sierra B.

    I easily placed my order on their app. Ordering pick up was quick and easy. They don't let you in though. They have someone at the door to take your name and hand you your order. She did wear a mask, I don't remember if she had on gloves though. The bag come sealed to keep your food safe. I love shake shack and will definitely come again.

    Their tables are recycled and it's cool.
    Lynn H.

    The fries and the chicken tenders are good - really good, but the frozen custard is as good as ice cream ever gets. I mean worth a long drive good, worth skipping dinner good, worth its weight in calories good! I love the frozen custard so much, I'm gonna marry it.

    Mobile order whoo
    Joyce L.

    Place: I have heard about this a ton when it came in Troy! I never really got to try it until NOW! The space is really big so you order and find a place to sit down once your food is ready. Service: The service is good! Food/price: I got a spicy chicken I think and a typical burger! I really happy with buy one get one or 1/2 off (I think) when you get the app! The food was really good and the fries were pretty good (I personally like to compare fries with other fast food places lol) Audience: Good for families and friends! I saw a lot of couples as well! Recommend/tips? You can also do online order and helps with the wait! Overall I think it is worth the hype. I am really excited to come back again.

    Oh my pie
    Stacy K.

    I was really excited when this location opened! I like the size, location, and parking situation (there is a garage in back to deal with the overflow). It can get pretty crowded, but the line moves fast, and we've never had a problem finding a place to sit. This time I got a double shack burger. It was so juicy and delicious! It looks deceiving, it doesn't appear large, but it was such a hearty portion I only was able to eat half. And I'm a big eater! I also wanted to save room since I can't come here without treating myself to dessert. One child got the chicken shack. She also could only eat half since she wanted dessert. The other got a cheeseburger, hold veggies and shack sauce, add bacon and bbq sauce. She loved the bbq sauce so much we ordered extra. We also got two orders of fries to share between four of us. Such good portions, again we had leftovers. Plus I ordered a side of honey mustard, which I must say is hands down the BEST honey mustard I've ever had. It is amazing here! For dessert I had the Oh My Pie concrete, which was incredible. We also got the s'mores concrete, pumpkin pie shake, and coffee shake, all super delish! If you come here they serve some of the best white wine pours and a refreshing beer. I highly recommend both. The building houses a large screen TV, you can hang out with a burger and a drink and enjoy. It's definitely fan food, but we are big fans. I think so far this is my favorite Michigan location since each place has a slightly different look and dessert offering. I will try Ann Arbor soon when I head out that way.

    Katie H.

    Omg! The mushroom burger from here is the best! I like my veggie options and when they get it right its so nice! The people in the kitchen were super nice and the girl the rang us up was super informative. I love the deli/diner feel of the inside as well! Very cool!

    See all

    9 months ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Ellie K.

    Ellie K.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Jake S.

    Jake S.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Business owner information

    Photo of Jake S.

    Jake S.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    4 months ago

    Business owner information

    Photo of Ellie K.

    Ellie K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Corky L.
    0
    154
    21

    1 year ago

    Smash burger is way too greasy. My cheese burger came falling apart. It's just not quality meat. For a better burger, prefer Five Guys.

    Business owner information

    Photo of Ellie K.

    Ellie K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Jake S.

    Jake S.

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    10 months ago

    Business owner information

    Photo of Ellie K.

    Ellie K.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 1

    1 year ago

    Business owner information

    Photo of Ellie K.

    Ellie K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jordan B.
    14
    53
    138

    2 years ago

    Business owner information

    Photo of Ellie K.

    Ellie K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Jake S.

    Jake S.

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0

    4 years ago

    Business owner information

    Photo of Jake S.

    Jake S.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Business owner information

    Photo of Jake S.

    Jake S.

    Helpful 6
    Thanks 0
    Love this 6
    Oh no 0

    5 years ago

    Business owner information

    Photo of Jake S.

    Jake S.

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Business owner information

    Photo of Jake S.

    Jake S.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 5
    Oh no 0

    2 years ago

    Business owner information

    Photo of Ellie K.

    Ellie K.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Ann W.
    191
    754
    4458

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Jake S.

    Jake S.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of M N.
    0
    44
    4

    2 years ago

    Business owner information

    Photo of Ellie K.

    Ellie K.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    9 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Liz P.
    994
    2641
    12639

    9 years ago

    Helpful 7
    Thanks 0
    Love this 5
    Oh no 0

    3 years ago

    Business owner information

    Photo of Jake S.

    Jake S.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0
    Photo of Marv H.
    220
    155
    7

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Jake S.

    Jake S.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    8 years ago

    Business owner information

    Photo of Jake S.

    Jake S.

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0

    Page 1 of 8

    Ask the Community - Shake Shack Big Beaver Road - Troy

    Is there a veggie burger option?

    It's a portobello burger. It's good but huge portion

    Is there a seperate line for online pick up order?

    Hi Deezy, Thanks so much for writing in! If you placed your order on the Shack App, you can head… 

    Don’t See Your Question? Ask Away!

    You might also consider

    Verify this business for free

    People searched for Fast Food 5,983 times last month within 15 miles of this business.

    Verify this business

    Ray's Ice Cream - Delicious fresh made Ray's Ice Cream!

    Ray's Ice Cream

    4.2(286 reviews)
    2.7 mi
    $$

    Ray's is like a step back to a simpler time. It makes for the picture perfect midwest summer night…read more Happy people of all shapes, ages, ethnicities, just enjoying their ice cream together peacefully on the charming patio. 7-8:30 pm is prime time at Ray's. There will likely be a line down the sidewalk. It does move along pretty quickly. They have all of your traditional flavors (ie mint chip) and lots of fun ones too (ie. Salted caramel mocha chip). The special seasonal flavors seem to sell out earlier. They also have MLB baseball cap sundaes, for us baseball fans.

    Ray's Ice Cream was a pleasant surprise!…read more Customer Service: great. The scooper was the nicest person I've ever met across the counter anywhere. Value: under $5 for two flavors and a topping?! Nowadays, that's practically unheard of. Flavor: the lemon sorbet was very refreshing! Seemed there was also lemon rind init? It's a strong, but not overwhelming, lemon flavor. The DF Black Cherry was a bit overpowered by the lemon sorbet, but I think on its own it's nice enough. I asked about the Dark chocolate fudge, that is listed on the menu board. The scoop girl was not sure, looked around a bit. When I sat at the counter to enjoy the ice cream, I noticed an empty metal warming vat for it. Maybe they had dark choc fudge at one time? It was fairly busy for a random Tuesday evening in late summer. If you are looking for DF options that don't leave you sad, Ray's is a good choice!

    Photos
    Ray's Ice Cream
    Ray's Ice Cream - Inside

    Inside

    Ray's Ice Cream

    See all

    Shake Shack Big Beaver Road - Troy - hotdogs - Updated September 2026

    Loading...
    Loading...
    Loading...