This place is tough with little kids... you order inside, and the ketchup/napkins/high chairs etc are all inside (and only inside), meaning if you get a table outside, you have to run back and forth inside to get everything else.... And if you need more ketchup/napkins etc, you have to either drag the kids or leave them unattended to go inside and get what you need. The girl who helped me at the register was super friendly and helpful, even pulling me ahead of a large party who didn't know what they wanted to order yet. Food was fine but nothing overly special. read more

Truffle fries are great with cheese sprinkled on top. Go for the cheeseburger - same ingredients as shackburger, but much cheaper. All their milkshakes are good, but I always go for their vanilla custard. read more

This place is absolutely ridiculous, this is now the 2nd time i've ordered and it's wrong. First time instead of a burger they gave me a chicken sandwich, and now they didn't send THE WHOLE BURGER. This place is a mess and needs better management or staff. Go to any other location read more

Great outdoor patio. Self service on ordering now inside. I recommend using the mobile App to order in advance and then you have minimal wait times. Fresh burgers! read more

Customer Service was terrible. burger was decent. literally just an overpriced Wendy's. read more

Just okay. Nothing to rave about. The wait was long during lunch time. This is a busy location.

Went to this location a few weeks ago with my wife on a Saturday night. Had the double cheeseburgers with fries and a shake. OMG i was stuffed ! Burgers were really good, shake tasted great. Place was nice, service was good. Sorry no pics, but Definitely going back. read more

Shake to the shack!!!! Man this location never disappoints. I can always count on my food to be piping and the cheese fries to be flowing... I ordered the shack shack burger with cheese fries and was unable to get a picture because as soon as I ordered it... you can believe it went down... The place is clean and everyone I came in contact with was very nice... definitely will be back!!! read more

Shake Shack Boca Raton - Line... - Burgers Near Me - Boca Raton, Florida

Shake shack as a restaurant overall differs between franchises, let's be certain there; however, I'm not sure if the Holiday rush got to this location, because no one was happy. I have never ordered online pickup and it seemed like my presence was unwelcome from everyone. I do understand as I worked in food service that things can get crazy, but I think the employee who threw my meal onto the counter so aggressively without calling a name really made me worry that the employees here must be under some kind of pressure... The food here is consistent and great and I'll vouch for it all day long, but do be warned if you online order to just wait until the food is on the rack and do not ask any questions... Update: The owners did reach out to communicate and mitigate. They were polite and encouraging read more

Yet another less than stellar experience experience here at shake shack Boca. I realize that the people who work here are most likely college students and I appreciate that. Especially in this time where people have a hard time finding those who really want to work. But oh my God! I ordered shake at 9:20. If you've been to Shake shack before you know that she use the kiosk. I placed my order and expect a text message when my order is ready. I almost fell asleep in my car and decided to walk up. As I'm walking up, the young lady is locking the doors. No one is looking at the window or the door to inquire why I might be trying to get in. luckily another man walks up and one of the associates opens the door. I think him. My strawberry milkshake is sitting in the freezer because no one even made an effort to look for me. I speak to the manager. His name is Jeff. He was kind enough to explain that the text messaging feature is not working even though the kiosk tells me that I'm going to get a text message. he explained that next to the kiosk, there's a note to that says, take a number. I did not see that because I put my cell phone number in the kiosk. Knowing that he's tired and doesn't want to hear it - and by the way, I am kind when I complain. I want him to know that I understand that he is tired and his team is tired and ready to go home but this experience was unsatisfactory. He offered me a nice gesture, which I appreciate and hopefully can use at my new local shake shack in WPB once I get the heck out of Boca . Good luck at this location. It's 10pm‍ read more

Shake Shack Boca Raton - a chef in the kitchen - Burgers Near Me - Boca Raton, Florida

Shake shack versus in n out versus burger fi versus five guys. The upscale burger chain has everything from alcohol to shakes that change every month. Each burger is sold out with fries, but I do recommend you order the fries which are a crinkle cut, crunchy yet pillow soft mashed potatoes on the inside. My go to order is always the shake shack burger while my significant other gets the smoke shack burger. Single or double. I do love shake shack. It's all a personal experience. This location on the inside is smaller and due to Covid, seating is limited. However, you can place a go-to order which comes out quick or sit outside which is covered. Only negative comment is that the outside seating is basically adjacent to the parking lot. read more

Shake Shack Boca Raton - Shack Stack - Burgers Near Me - Boca Raton, Florida

You haven't had a burger until you've been to Shake Shack. The menu is large but not overwhelming. Their French fries are amazing, crispy on the outside and fluffy on the inside. The burgers are grilled on a flat top so they've got that slightly crispy crust, which I love, and they're always so juicy! The shack burger is my favorite, their shack sauce is amazing. Its a bit like thousand island but better. Their potato buns are soft and fresh. The gluten free bun is also very good! We accidentally ordered the shroon burger once and we're delightfully surprised at how good it is! Their shakes are great, my favorite is the strawberry. They're nice and thick but still drinkable through a straw. When we went they had a blood orange lemonade, which looked great. I ordered it and the cashier told me honestly it's terrible and suggested something else. I appreciated the honesty! This place is a bit far from home for me but whenever I'm in boca I make it a point to go. Can't miss out on an opportunity for an amazing burger! read more

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Ill start with the good: Shakes are great. Fries are good. Burgers are average in size and taste. The bad: Overpriced. This location on Glades is dirty and poorly managed. Service was slow, 12 people in the kitchen, only half were working. Bathrooms were a mess, dirty. Then I noticed the back of their t-shirts had a political message supporting Black Lives Matter which I find highly inappropriate. Will not be returning. read more

Shake Shack Boca Raton - Burgers Near Me - Boca Raton, Florida

Undercooked burgers can make you sick, and this is exactly what happen to me. Wasted a whole day today with diarrhea cause of Shake Shack under cooked burgers. I will not return to any Shake Shack in Florida. Maybe things are different in New York. So many people on here complain about undercooked burgers, you would think that they would figure out what is going wrong. My suggestion to anybody wanting to eat at Shake Shack, there is an option to order your burger well done. I suggest you take that option. I am editing and updating my review of yesterday. Since the person who answers Yelptreviews at Shake Shack responded to me, wanting the date, the time, and receipt number of my visit, I am responding. Since I spent the entire day not being able to do anything and felt sick, my response is that you owe me. You owe me cause you served undercooked hamburger which we all know is a no, no and that people can get sick. You are asking me to spend more time with you on something where I got sick. No, not going to happen. My suggestion, if you read between the lines, is for you to try to understand that Shake Shack at the Boca Raton location has a problem in that some of the burgers are not being cooked thru and people are getting sick. If that means anything to you, you will find a way to figure out why this is happening and make corrections. As stated, I will not eat at Shake Shake Boca Raton or any other location in Florida ever again. I do not want to chance getting sick. Losing an entire day and feeling bad is something that you cannot make up to me and I will not put myself in that situation again. I have learned my lesson. You will learn your lesson very well one day when Shake Shack has a outbreak of multiple people who get ill all at the same time and Shake Shack will be held liable and get sued. I take making people sick by selling undercooked burgers seriously. read more

This location has undercooked my burger on plenty of occasions just beware. Cooks back there must be underpaid or just flat out LAZY

I usually like getting the Shack Stack which consists of the regular Shack Shake burger, but with the Cheese stuffed Shroom inside. It was good and cheesy. The Chickn' bites are spicy flavored nuggets and a not bad for a small bite. . I enjoyed my Salted Caramel Shake the most which was creamy and has a good amount of caramel. There was indoor and outdoor seating available when we went. read more

Shake Shack Boca Raton - Burgers Near Me - Boca Raton, Florida

Great place for burger , fries and a shake There is beer and wine to go with your meal. read more

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The people who work there could not be nicer. BUT and this is a big BUT - The food was the worst thing I have ever tasted. I ordered the veggie burger and was told there were no spices or herbs on it. Within 5 minutes I got sick and could not eat it. The fries are frozen and have no taste, perhaps they are made of cardboard. My friend ordered the special burger for $10.00 and it was just the worst meat I have ever tasted. The milkshake was also awful. I have never eaten such awful food at such high prices. I ended up eating very little and getting sick until later today, which is 20 hours. It amazes me that this fast food place can get away with serving food that makes McDonalds look like a gourmet restaurant. But I do not eat at McDonalds for obvious reasons. I am astounded how anyone can eat this poison disguised as food. read more

This is the second place I've eaten out to since the pandemic started heavily. I'm impressed with how they are handling stuff very on point with cleanliness and service. There are plastic in between ppl interaction with customers. I'm pleased to be able to enjoy my favorite place. Definitely made me feel safer eating out. read more

Shake Shack Boca Raton - Very clean and on point with the service - Burgers Near Me - Boca Raton, Florida

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This would actually be a four star review just based on the taste of the vanilla milkshake -- even with its lactose effects on my system. -- but for a number of things. First: Full disclosure, I'd been to another shake shack in another city and although nothing was majorly wrong, it wasn't the best experience. So management had sent me a $6 ecomp card to use on my next visit. Six months later, I finally decided a shake would be a nice dessert after my dinner in the area. So my husband and I came here. We eased through the smoking patrons and packed/dirty tables outside to get inside. Once at the counter, we ordered two vanilla shakes and explained we had a comp card for $6. We would pay the balance in cash. The counter guy had trouble scanning the card. The gal next to him couldn't help, so he called the manager over. We didn't mind waiting. She showed him where and how to scan the card. I was given a beeper and a receipt. We sat down inside to wait for our shakes. It didn't seem like the air conditioning was working at all. Very hot. When my beeper went off, I went to the pick up area and saw there was only one shake. Hmmm. I had to ask where to get a straw and where to get a napkin. You are on your own here -- no one helps you order or with the menu. It's on the wall you walk by outside as you enter, but you might not know to look at it. Or stop to read it. You would think there'd be another menu above the counter or behind the cashiers. Customer service greatly needs to be improved here. Management should assume that everyone is new. This is Florida. Most residents have never been to a Shake Shack. Otherwise you won't get repeat customers. So bottom line, I liked my shake. I would have liked to try one of their burgers sometime. They lost money by not giving me my order correctly. And service was so blech, I don't think I'd go out of my way to go back here. read more

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Never going back to Shake Shack in Boca Raton! The Fort Lauderdale location is much better and the staff is awesome. UPDATE! Thank you Jake for your professional reply for that I will stop by again one day with my kid and give it another shot. read more

Shake Shack Boca Raton - Burgers Near Me - Boca Raton, Florida

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Service sucks at all shake shacks! Curbside pick up NEVER works. Always end up having to go inside and pick it up after a long wait in the car! They are extremely slow. read more

Shake shack is like an overrated steak and shake. They are known for their burgers and shakes. Although their burgers tastes juicer, the price isn't worth it. For a double patty burger it's about 10$. That's like 3 burgers at steak and shake. And 2$ more for a burger than five guys. Although it's just a few dollars, it adds up. You're not getting out of here without at least spending 20$... For the shake, I didn't even think it was that good. I feel like steak and shake has more variety at a lower price. In fact, I decided to opt out into getting one and tried my friends one. Them milkshakes did not bring this boy to the yard... We also ordered fries. There wasn't a lot of fries in the portion. So if you plan on ordering to share... for get about it hahah but they were good. Crinkled to perfection. Through all that, this place has great service, they keep everything clean... andddd they triple filter the water! I come here often because it's located right outside of FAU read more

Shake Shack Boca Raton - Double shack burgers and chili cheese fries - Burgers Near Me - Boca Raton, Florida

Amazing food the burgers were delicious the service was quick, and overall an amazing burger joint (I also loved how they had an outdoors area with nice scenery.) 10/10 I COMPLETELY RECOMMEND!!! read more

We stop here for lunch today before our final destination and it was totally worth the trip! I ordered the double Shackburger and fries! Omg that burger was so juicy and tasty! Totally different than the one I had in Vernon Hills, Illinois! The place was not busy and it even had an outdoor seating area, perfect for this area! The wait staff was really friendly! Thank you Boca Raton! I would definitely come back and get their shake! read more

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We ordered to-go's the first time and everything was very tasty, quality, fresh and hot. Not only that but the people working here were very pleasant and friendly. Seemed clean, as well. Dined in the second time and it was just as good. Everything was fresh, tasty and hot This was a very pleasant shake shack experience. We also ordered ice cream at the end and they gave us sprinkles for the kids- not only that but didn't give us a hard time to split it Great stop read more

Placed an order for pickup that included a shake and a root beer float. The entire order came out promptly at the time on my ticket AND the shake and float were made just before. This isn't always the case with other fast casual places when carrying out. 10/10 would place pickup order again. read more

Shake Shack Boca Raton - Burgers Near Me - Boca Raton, Florida

My daughter had a single burger, she really liked it. I had the shroom burger, It was ok, but i couldn't taste or see any shroom.... It seemed like a fried shell with cheese in the middle. The buns are great! I will try something else next time, the hot dogs look really good. The shakes were very good. read more

Food is good, service is terrible. The staff just ignores you if you have a problem checking out, I stood at the counter trying to get someone's attention for 10 mins, decided to cancel the order and go elsewhere. read more

I've dined at this location twice and had a great experience on both occasions. I'm often a creature of habit when it comes ordering so my meal was the same on both visits: a chicken dog and side of fries. The chicken sausage dog is perfectly grilled and features an apple and sage flavor. The pairing with a potato bun makes for a scrumptious bite. I prefer a plain dog, but topping selections are available and inclusive. The side order of fries is ample for sharing and the fries are crinkle cut. More important, the fries aren't greasy. The restaurant offers both indoor and outdoor dining. The outside patio is covered and extremely spacious. Ordering is easy due to a large menu on the exterior wall and two sided menus are available to grab near the cash registers. This is a great spot for a quick bite and a fun place to take a group of kids after a game. Rumor has it the hand-spun milkshakes are delicious. Shake Shack also offers gluten options and a 'Shroom burger for non-carnivores. read more

Shake Shack Boca Raton - Chicken Dog & Fries~ - Burgers Near Me - Boca Raton, Florida

Taste: excellent mushroom burgers, fries, shakes Service: counter orders Decor: tight but clean workable space Price per quality: tiny bit high Beers: actually a couple of decent locals read more

Shake Shack Boca Raton - Beers n kitchen - Burgers Near Me - Boca Raton, Florida

What a farce this place is. Soft mushy undercooked burger, on mushy roll, 2 big chunks of onion very distasteful, mushy watery tomato, chocolate shake not a shake but thick low grade soft serve . So many things not to like at this very popular with the young kids eatery. Just a very strange experience with loud music playing. The place is so complicated I just want a simple good burger. Not feeling good after all these hours from these low grade ingredients. Danny Myer would definitely be embarrassed. read more

Very good burgers and shakes. It's always packed but they have huge outdoor seating. It's pretty expensive for fast food so make sure you bring a lot of money read more

Best "fast food burgers" by far. We normally order online for pick up so we can use some good promotions from the app. ALWAYS order your fries with cheese, ALWAY Amazing as always! Pack, because is Sunday, but the app works incredible. read more

Shake Shack Boca Raton - Burgers Near Me - Boca Raton, Florida

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I visited on January 10, 2023. I order two Shake Shack burgers on the app. I then proceeded to stand on line to specifically tell the cashier I wanted my burgers well done. She said all of them are well done. I tried to say I wanted mine specifically well done, but she didn't seem to care much at all. Basically it seemed like they make all burgers exactly the same a la McDonald's. Shocker, when I got the burger it was a little on the pink side, exactly what I didn't want. Given that the place was crowded and jammed packed full of little kids (I later learned it was a fundraiser for a local elementary school) I didn't even bother to complain. I just ate it, it was okay, and I left. All I can say is thank gosh I had a TMobile coupon for a free burger. I certainty didn't feel heard by the cashier and the place is run by teenagers and seems to be for teenagers. I just don't think it is for me. I don't see myself returning. read more

The burgers saved the day!! I had not been to shake shack in a couple years and was in the area so I decided to stop by. The place is always packed (went on a Sunday night at 2100), so expect to wait at least a couple of minutes for your order if you're in a hurry. We ordered two shackburgers and decided last minute to add an order of the chick'n bites (clearly advertised in front of the register). We waited outside for approximately 15 minutes before heading inside to double check and make sure our order wasn't forgotten about, at which time our food was coming out. I will point out that everything appears to be freshly made, so that's a plus. I immediately noticed that we had been given a chicken sandwich (not sure which one exactly) instead of the chick'n bites. I tried to bring it up to the attention of one of the employees with no luck, so we decided to just go and eat everything the way it was given to us. I came back a second later to kindly ask for shack sauce and was finally able to get the attention of one of the employees. They received my request only to oddly turn back around and tell me they didn't have any....I figured that was most likely not the case and they had declined to give out a side of the sauce for whatever unspecified reason so I settled for ketchup. We were starting to get a bit discouraged but then we had the shackburgers, which instantly made the slight inconveniences not matter. This was easily one of the best fast casual burgers we've ever had, 5/5. The chicken sandwich we were given instead of the bites ended up being ok, only because the layer of batter quickly came off and the actual chicken breast did not appear to be very marinated beyond the batter. The shackburgers were so good we ordered another one to split. This one came out within 5 minutes so that's a plus. I honestly think the second one was even better than the first, it even had the shack sauce on it ;) We will definitely be coming back in the future. We understand how hard these times are for staff so I think the small issues will be fixed in our next visit. The burgers made everything ok, must have!!!! read more

I don't get the hype. The burger itself is good, love the soft buns but the underside of the burgers got wet/mushy inside of the paper wrapping. They offer a burger that has a cheese stuffed portobello mushroom which was unique and a tasty surprise. The Cookies n'cream milkshake was good. I read someone's review where they equated the fries to the precut frozen crinkle cut fries, and I agree wholeheartedly. They taste like nothing. Run of the mill average burger place. I'd come back for the milkshake. read more

Shake Shack Boca Raton - Burgers Near Me - Boca Raton, Florida

Woah, this place went downhill. Crispy burgers. Seemingly miserable workers. Not how I remember it....

Fast and friendly service. I was very impressed with how clean they keep their kitchen. It made me feel better about the food I was eating!

Had a craving for the cookies & cream milkshake. Oh, so good! Thick, creamy, and filled with Oreo cookie pieces. The service, however, was not so good. While there were 9 (yes, nine!) workers milling around the kitchen, at least that many people were waiting for their orders to be filled. How long can it take to make some burgers and shakes? We also ordered a cup of vanilla custard with some Oreo cookie crumbles on top. The portion was miniscule and the price was nearly as much as the milkshake. Very disappointing! From now on, we'll stick with the shake at Shake Shack. read more